I definitely went with the right business, no disappointments, very informative honest, and it…read morecouldn't be more true that you get what you paid for. Amazing Service and Work and worth every Penny.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

We are very pleased with the service we received from Ken at Source Pest Control. He did a great…read morejob treating both our front and back yard. We have noticed a huge difference with the mosquito activity! The mosquitoes have gone down significantly! Ken was professional, thorough, and took great care of our property. We appreciate his hard work and highly recommend him and Source Pest Control.

Quick and easy Got…read moreto keep the bugs and rodents out Pricing is good and worth it The service is A1 and pet friendly Reliable and responsive

It was a pleasure to have Troy inspect my house for termites yesterday. He was very polite and…read moreexplained everything to me.

I am writing to share my profoundly positive experience with Pin Point Pest Control, particularly…read morewith its owner, Steve Tanksley. For over six challenging years, I have been contending with a persistent bird mite infestation, a struggle that has often felt overwhelming and without clear solutions. Recently, I had the immense fortune of connecting with Steve Tanksley, a distinguished entomologist and the owner of Pin Point Pest Control in Vista, California. From our very first conversation, I was incredibly impressed by his extensive knowledge and deep understanding of bird mites and the most effective treatment protocols. His expertise was not just theoretical; he provided precise, actionable advice that immediately brought clarity to my long-standing problem. What truly sets Mr. Tanksley apart is his remarkable willingness to help, even though I am located outside of his direct service area. He invested considerable time and effort into understanding my specific situation, offering invaluable guidance on how to tackle the infestation. Beyond his technical proficiency, Steve's compassionate and encouraging approach was truly a breath of fresh air. He instilled in me a renewed sense of optimism, assuring me that with the proper strategic treatment, a definitive solution to my protracted issue is entirely within reach. His professionalism and generosity have left a lasting impression. MARIANNE LYNCH Sent from Yahoo Mail for iPhone

Highly recommended killer!…read more I moved into a place that had German cockroaches (who knew roach Nationality was relevant?). David Doll went above and beyond for two extermination appointments. David was wonderful, communicated when he was on his way, arrived on time, walked through the place, and talked me through what he was going to do. He showed me some places to caulk up before his next visit so the roaches can't create nests again. We had removed our dishwasher so he could put poison behind and he laid bait on the dishwasher, which was outside, too. He was thorough and came back for a follow up. During the follow-up he sprayed the outside laundry shed, too. He called after the follow-up with a few details and noted that we could caulk the place where the outside air conditioner box connected with the apartment. Seriously professional, high attention to detail. Would ask David to kill again!

Signed up for a special. Didn't see much of a difference at all after the service and didn't want…read moreto continue the service. Called to cancel and had to pay an additional $200 to cancel. Very unhappy. My husband was told he could cancel at anytime and was never notified of this. Was told it was in the fine print agreement. I don't support business' that do this.

Great customer service and very fair pricing.. Rob does a…read moregreat job taking care of our pest control needs. Highly recommend!

This company came through for us! We had an ant problem and wanted something non-toxic to solve the…read moreproblem. Rob was wonderful with explaining the options and answering questions, and we went with the essential oils treatment. It's more pricey, but it's guaranteed for a year. Wow, worked wonderfully! Mild smell afterwards which dissipated quickly. We also had it sprayed outside because of some aggressive mosquitoes that wouldn't leave us alone. Solved the problem! We will call on Bugs Bee Dead again when necessary!

He took care of all the ant problem around my house. Very professional and respectful.read more

Manny was a client of mine and now I refer him to all of MY clients, mostly Veterans, for their…read moreinspection/remediation needs. Manny is quick to respond, schedules inspections quickly, and completes jobs even quicker. Most recently I referred a client on Monday. Property was inspected and repairs were made by Wednesday. A+++

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.