I've been to this head spa five times so far, and I've enjoyed almost every technician's work--especially Ella, Hannah, and Rosa. They all do an excellent job. Rosa's massage was outstanding, and she was very thorough with the scalp cleaning. The facial using organic products felt amazing and was absolutely worth it. I also love the scent of the products and the relaxing ambience of the spa. Every visit has been a wonderful experience, and I always leave feeling refreshed and well taken care of. read more

I visited the store yesterday around 6:00 PM and had the Deep Scalp Therapy treatment. I gave it 2 stars because, even with the discount, I don't feel the experience was worth the price. The hair washing part was okay. It was a little painful when the therapist was scratching my scalp (with nails) at first, but after I mentioned it, she adjusted her technique and it was fine afterward. (I also learnt that the scalp should be treated with fingertips not nails.) But yeah they used nails. I did feel a little refreshed, but not nearly as much as I expected. My expectations may have been too high because of all the positive reviews. The massage, however, was very disappointing. It wasn't relaxing at all--in fact, it was quite painful. I assumed the therapist knew what she was doing, so I didn't say anything during the session. I specifically went there to relieve tension, but unfortunately, it had the opposite effect. One other issue was that my hair wasn't completely dried before I left, which was disappointing. Overall, the experience didn't meet my expectations, and I don't feel it justified the cost. read more

We friends were here for a spa day and it went so well . We loved Jen signature and it money well spent. Service was excellent and I am definitely going back . read more

Jen Head Spa - Organic products - Medical Spas Near Me - San Jose, California

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I came today for the first time to experience the famous head spa. It was my birthday last week and my son gifted me the massage as my birthday present. I have been experiencing some scalp itching, so the timing was perfect. Yumi was my tech and she was absolutely amazing! She was very patient and kept asking me if I was ok. My scalp felt so much better after the treatment and I felt so relaxed. I will definitely be returning on my own after this amazing treatment! 10/10 read more

Appreciate for social media because I don't think I would have known about this little gem had it not been for Instagram, as the business is tucked away. When you walk in, they immediately make you feel welcomed. I believe there are about 7/8 service rooms. The entrance, bathroom, and rooms are clean. My service was the Jen Signature which is a 90 minute service that includes: scalp analysis, upper body massage, scalp care (scalp mask, deep cleansing shampoo, conditioner, hair mask, head massage) acupressure facial therapy with a mini facial, neck massage, hair dry while feet soak in hot water bath. What an amazing service from start to finish. Hannah was great and made sure I was comfortable along the way. I left feeling relaxed and refreshed. read more

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I love treating myself to a head spa so I decided to try this place. Inside looked very basic. Nothing special with the setup. They checked my scalp for the analysis then brought me to the room for the actual head spa. The service itself was uncomfortable. I signed up for a head spa but she ended up washing my whole face and it honestly felt like drowning at one point. I didn't expect that at all and it made the experience more stressful than relaxing. Overall, not the kind of head spa experience I was hoping for. read more

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I had the Jen Signature with Rosa and left feeling very refreshed and rejuvenated. This was a wonderful 90 minute treatment which included a massage, facial and haircare. Rosa knew all the right spots to focus on. Will definitely come back. read more

My new favorite place ! Love how rose did my spa treatment and the lady in the front showed me how nasty my scalp is!! They did the after and my scalp was clean and hair follicles clean thank you! Highly recommend read more

My daughter gifted me a long treatment day with Jolie and it did not disappoint! Never had Head spa treatment and this was my first visit. Jolie always checked in asked me if I was comfortable. In addition I had a facial and hot stone back massage. Her pressure with the massage was strong yet gentle. She focused on lots of pressure points and was considerate of my tickle spots - At one point I dosed off LOL. There is complementary tea and water. The place is clean and the ambiance is nice. The only thing I was weirded out about was my face down in a sink- and it wasn't too bad - just a little musty. That can't be helped Though because after my massage was my scalp wash - OMG - the best! She was washing not just my hair rinsing off my face neck and shoulders- laying down. Never experienced that and I want more of it! Definitely would gift their services with Jolie and come back! read more

Jen Head Spa - Waiting for my treatment to begin! - They have you soak your feet in a water bin with rose petals to start. - Medical Spas Near Me - San Jose, California

would give a 3.5 star if i could! this was my third time at this spa and getting the same classic spa package. i feel like the quality of service has gone down since the first time i went. felt more rushed, they also removed the scalp analysis with this package so you are essentially paying $70+ for a double shampoo. blow dry "styling" service at the end was very basic and i have slightly thicker, longer hair and i left with my hair still damp read more

Their signature service was an amazing head spa experience and Tina did an exceptional job! I highly recommend this place if you live in South Bay or are in the area. read more

jen head spa gives u a deep look at your scalp before and after the treatment, and my hair is visibly softer and shinier. it really gives me the look of nourished hair. more importantly, the massage and service is pleasant. rosa was accommodating! she made sure the water was the right temperature for me, and it was easy to talk to her. i got the signature, which included a back, shoulder, and scalp massage along with a hair treatment and facial! i'd recommend wearing comfortable bottoms, as they don't give you a set to wear. the blanket is a little thin, so i did get cold. i feel like a rolled out piece of dough in the best way. i feel knot-free. i highly recommend rosa for any massage. read more

I had an amazing time with Rose as she throughly treat my scalp. Definitely coming back sometime in the future

I had the most relaxing experience at Jen Head Spa. I tried the Jen Signature and the 24K Gold Luxury, and both were absolutely worth it. The treatments felt indulgent yet therapeutic -- my scalp and face felt deeply cleansed, refreshed, and revitalized. Hannah took care of me, and she was amazing -- gentle, attentive, and made the whole experience feel so calming and personalized. I left feeling lighter, refreshed, and honestly a little spoiled. Highly recommend if you need a true self-care moment read more

Service was terrific. The massage was great, and they take any places to avoid into account. I had the head spa as well and it felt head-tinglingly healthy. I definitely plan to go back. read more

I went in with my mom for her birthday earlier today. My mom got a full body message and I got the deep head spa package. The ladies that helped us with the services were very welcoming, we were brought into a private room which I enjoyed! During my service, the lady who helped me gave me a really nice neck and shoulder massage and the head scratching felt soooooo good. After the service, while they were blow drying my hair they let me dip my feet in rose water. Overall, the service was relaxing for the both of us! read more

Had a really great experience. The ambience, staff, and service were excellent. Hannah was amazing, she was checking up on me and making sure everything was perfect throughout the entire service. Definitely recommend, it was super relaxing! read more

I treated my daughter to their signature 90 minute head spa which includes a deep scalp treatment, back massage, shoulder massage and a face pack. My daughter's technician was Rosa and she was great! We highly recommend her. Cons: This place is listed as a medical spa. Even if this were not a medical spa, they are setting their own rates, they are not exploited in any way. So when the receptionist swiped my card and turned the machine towards me with a $50 tip at the top, I was completely turned off. Other than that, I do recommend the service my daughter got and her technician Rosa. read more

My first time experiencing a head spa and it was fabulous! Shoutout to Rosa and Ella(?) for the exceptional service. My scalp feels so clean and my hair feels so soft and light. Loved it and will be coming back! read more

Hannah did a great job! The whole experience has so relaxing and my scalp feels squeaky clean. I really loved the massage and lotion as well! read more

So I wanted to treat myself to a nice hair treatment but I experienced too many little issues. The customer service when I walked in was not good, phone rang during my massage, the whole service was very loud (and I know it can be when it involves washing hair and things) but my technician left the room multiple times, opened and closed drawers and cabinets loudly, it just wasn't relaxing. The hair mask, shampoo, face masks are all cooling which felt weird with the hot water and warm eye mask. Just very overstimulating in general. Lastly when drying my hair she kept the hair dryer on some spots of my head for too long to the point where it hurt me and burned. I flinched and had to move my head several times. Not worth the $185 at all. I've had better experiences during a hair cut/wash. read more

The services here are amazing and the prices are extremely reasonable. I have already been to this location twice and they are always kind enough to give me and my guests a joint room. My first visit I believe I did the head spa + facial package and it was such a great experience. I honestly almost fell asleep during it as it was so relaxing and left feeling absolutely refreshed and clean. I also brought my mom here recently for a spa day and decided to get an acne facial this time. The professional doing my facial was amazing and I love how she explained everything she was doing to my skin, even showing me the extractions, and gave me advice for how to treat my acne at home. I have been very satisfied with my experience here and will continue to be a customer at this location. read more

This is my first time with a head spa and I was so excited to go. After the experience, I left feeling just a little satisfied and wishing there was more... I went with my cousin and her hubby. The receptionist checked our scalp in the lobby. I was walked to my room, got changed with their half body robe. Caliea, started with a head massage, then set me up for scalp steam after putting some cream on my scalp, she massaged my arms while waiting for the steam to finish. My head received a few more minutes of scratching and massage. The service also included shoulder massage. Caliea's hand pressure was good. My overall experience was good, but I felt like it is not worth $124. Edited to add this: I finished first and waited in the lobby. When my cousin and hubby got out... I said "it's good I already paid" (of course she'll pay me back). So we walked out the door. The receptionist ran after her and was asking if she left a tip. Our parking was in front of the office so it was not like the recpetionist was yelling, she also asked kindly. But I mean, is that our culture now? We actually run after a tip. Please dont bash me lol... I did tip my technician. I understand the importance of tipping and appreciating ones hardwork. My cousin and hubby has been to a few headspa in the past and this one is not to their liking after the service. The hubby felt like he was drowning and my cousin felt it was not as satisfying as she expected. I hope we can go back to the time when you tip because you are happy, or even when you just feel obliged but not to the point where an employee is running after you after you left the building. My cousin did come back and tipped. Also for the store manager, maybe a training so everybody is at the same standard, and no one feels like they are drowning through the process. I did not feel drowned... Caliea was great, again my 3 stars is just because I felt there should be something more in the process. read more

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Booked an appointment with my friend, and we were able to enjoy the head spa together in the same room. The service was friendly, and we did the head spa and facial combo. It was such an amazing experience! I left the spa feeling super relaxed, light, and refreshed. read more

I booked an appointment here for a party of 4! We all did the Jen signature which includes a foot soak, an upper body massage, scalp care/hair mask, and facial for the first 80 minutes and then a basic blow-dry for the last 10 minutes. I think this experience was really unique in that it included multiple spa services in one! When we discussed our experiences afterwards, it seemed like the level of English proficiency, pressure of the massage, or even some of the techniques used throughout the entire experience really depended on the spa attendant you have. The service I cared most about was the headspa and I was extremely satisfied with my scalp results after (SO CLEAN), but I would pass on the massage and facial if I ever came back! The pressure was pretty light, but it was honestly uncomfortable to have hot stones rolled down my spine. The facial also left yellow/orange residue on my face afterwards (ginseng mask maybe?). read more

First time experience at Jen Head Spa. I was so excited.I set up a mother's and daughter's day as an early mommy's day. The staff were very nice, professional, and accommodating. One of my daughter's and I did the whole Jen head spa package 90 min with another 60 min. 2.30 hours of pampering was awesome our masseuses we very friendly and caring to our bodies. My other daughter did the head, neck massage with a facial and the extra 60 min full body massage which she enjoyed as well. We were all pleased and happy with the services performed and we mos definitely recommend! Thank you JSpa read more

Ella and Hannah are amazing! Very attentive and kind. They were taking care of me and my husband very well. They werent nosy at all and they knew what they were doing! Definitely a very relaxing spa spot! I will come back! read more

As a treat for me and my mom, I booked the 90 minute full service for us both. This is, quite literally, one of the best experiences I have had at a salon of any kind. Clean, professional, the ultimate in relaxation. I left feeling renewed and my mother left feeling like a new person. This is so worth the time and cost to do for yourself. These ladies are the ultimate in pampering for everyone. I am already planning when we can come back. read more

Jen Head Spa - Mom and I feeling fabulous. - Medical Spas Near Me - San Jose, California

This was my first time at a head spa in general and it was a great experience. Decided to book an appointment here based other people's reviews and it did not disappoint. Whole process from start to finish was relaxing. My hair at the end felt clean and super smooth. Would come here again. read more

Rosa is the best gave me the best attention. She is very intuitive and knew exactly where to massage me. The whole 90 min experience was bliss. read more

this is my third time at Jen Head spa and Hanna was my hair tech, she was amazing! my scalp feels so nice I wish I could come here every day. I had a facial and back massage too and it was magnificent. I will definitely return again and again. read more

First time trying a head spa place and it was amazing Relaxing experience with Hannah will definitely be back again.

I got the 3 people 1 hour massage! Was so relaxing I really recommend and enjoyed. My mom and I had Hannah and Katie! Great experience

Found this place through tik tok. It is located in a little strip mall on east San Jose. Compared to other head spas, this one is reasonably priced. I wouldn't say this is the most hygienic head spa but the service was good. read more

Jen Head Spa - Medical Spas Near Me - San Jose, California

Amazing! Was such a lovely experience. Felt very relaxed and head spa treatment was incredible. Very clean spa and very kind specialists. Thank you! read more

Very good experience first time ever doing a head spa and I enjoyed every minute. Rosa is very nice and friendly and very attentive.

I leave this place feeling all the weight lifted off my shoulders. Love it and love Tina, 5 stars each time. read more

The people there are really nice, great service. Been there 3 times now. Lots of parking easy to get to.

We had evening appointments and driving to Jen, it was in an industrial area and a little hard to find. We were greeted and they were very nice. We started with a foot bath in the lobby and then went to our rooms. We had the head spa and facial massage. It was relaxing but not much talking about what they were doing. The head massage was relaxing, mostly head scratching. After the service they blow dried our hair. Service was a little over an hour. read more

Jen Head Spa - Treatment room - Medical Spas Near Me - San Jose, California

I have been coming for the classic basic spa and it is very relaxing. My hair feels so soft after and so much healthier. It starts off with a scan of your scalp and they tell you in what condition your scalp is in. Then you're walked into a private room where you change into a robe. They massage your scalp, wash it and so much more. In the end, they blow dry your hair and you're all ready to go. Thanks to Tina for a great experience! read more

Jen Head Spa - Inside the room - Medical Spas Near Me - San Jose, California