It was indeed a wonderful and relaxing experience. Rosa is very gentle and did an excellent work! Will come back for sure

I had the most relaxing experience at Jen Head Spa. I tried the Jen Signature and the 24K Gold Luxury, and both were absolutely worth it. The treatments felt indulgent yet therapeutic -- my scalp and face felt deeply cleansed, refreshed, and revitalized. Hannah took care of me, and she was amazing -- gentle, attentive, and made the whole experience feel so calming and personalized. I left feeling lighter, refreshed, and honestly a little spoiled. Highly recommend if you need a true self-care moment read more

We friends were here for a spa day and it went so well . We loved Jen signature and it money well spent. Service was excellent and I am definitely going back . read more

Jen Head Spa - Organic products - Medical Spas Near Me - San Jose, California

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My first time experiencing a head spa and it was fabulous! Shoutout to Rosa and Ella(?) for the exceptional service. My scalp feels so clean and my hair feels so soft and light. Loved it and will be coming back! read more

I love treating myself to a head spa so I decided to try this place. Inside looked very basic. Nothing special with the setup. They checked my scalp for the analysis then brought me to the room for the actual head spa. The service itself was uncomfortable. I signed up for a head spa but she ended up washing my whole face and it honestly felt like drowning at one point. I didn't expect that at all and it made the experience more stressful than relaxing. Overall, not the kind of head spa experience I was hoping for. read more

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Appreciate for social media because I don't think I would have known about this little gem had it not been for Instagram, as the business is tucked away. When you walk in, they immediately make you feel welcomed. I believe there are about 7/8 service rooms. The entrance, bathroom, and rooms are clean. My service was the Jen Signature which is a 90 minute service that includes: scalp analysis, upper body massage, scalp care (scalp mask, deep cleansing shampoo, conditioner, hair mask, head massage) acupressure facial therapy with a mini facial, neck massage, hair dry while feet soak in hot water bath. What an amazing service from start to finish. Hannah was great and made sure I was comfortable along the way. I left feeling relaxed and refreshed. read more

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So I wanted to treat myself to a nice hair treatment but I experienced too many little issues. The customer service when I walked in was not good, phone rang during my massage, the whole service was very loud (and I know it can be when it involves washing hair and things) but my technician left the room multiple times, opened and closed drawers and cabinets loudly, it just wasn't relaxing. The hair mask, shampoo, face masks are all cooling which felt weird with the hot water and warm eye mask. Just very overstimulating in general. Lastly when drying my hair she kept the hair dryer on some spots of my head for too long to the point where it hurt me and burned. I flinched and had to move my head several times. Not worth the $185 at all. I've had better experiences during a hair cut/wash. read more

First time experience at Jen Head Spa. I was so excited.I set up a mother's and daughter's day as an early mommy's day. The staff were very nice, professional, and accommodating. One of my daughter's and I did the whole Jen head spa package 90 min with another 60 min. 2.30 hours of pampering was awesome our masseuses we very friendly and caring to our bodies. My other daughter did the head, neck massage with a facial and the extra 60 min full body massage which she enjoyed as well. We were all pleased and happy with the services performed and we mos definitely recommend! Thank you JSpa read more

My daughter gifted me a long treatment day with Jolie and it did not disappoint! Never had Head spa treatment and this was my first visit. Jolie always checked in asked me if I was comfortable. In addition I had a facial and hot stone back massage. Her pressure with the massage was strong yet gentle. She focused on lots of pressure points and was considerate of my tickle spots - At one point I dosed off LOL. There is complementary tea and water. The place is clean and the ambiance is nice. The only thing I was weirded out about was my face down in a sink- and it wasn't too bad - just a little musty. That can't be helped Though because after my massage was my scalp wash - OMG - the best! She was washing not just my hair rinsing off my face neck and shoulders- laying down. Never experienced that and I want more of it! Definitely would gift their services with Jolie and come back! read more

Jen Head Spa - Waiting for my treatment to begin! - They have you soak your feet in a water bin with rose petals to start. - Medical Spas Near Me - San Jose, California

The people there are really nice, great service. Been there 3 times now. Lots of parking easy to get to.

As a treat for me and my mom, I booked the 90 minute full service for us both. This is, quite literally, one of the best experiences I have had at a salon of any kind. Clean, professional, the ultimate in relaxation. I left feeling renewed and my mother left feeling like a new person. This is so worth the time and cost to do for yourself. These ladies are the ultimate in pampering for everyone. I am already planning when we can come back. read more

Jen Head Spa - Mom and I feeling fabulous. - Medical Spas Near Me - San Jose, California

I treated my daughter to their signature 90 minute head spa which includes a deep scalp treatment, back massage, shoulder massage and a face pack. My daughter's technician was Rosa and she was great! We highly recommend her. Cons: This place is listed as a medical spa. Even if this were not a medical spa, they are setting their own rates, they are not exploited in any way. So when the receptionist swiped my card and turned the machine towards me with a $50 tip at the top, I was completely turned off. Other than that, I do recommend the service my daughter got and her technician Rosa. read more

Service was terrific. The massage was great, and they take any places to avoid into account. I had the head spa as well and it felt head-tinglingly healthy. I definitely plan to go back. read more

This was my first time at a head spa in general and it was a great experience. Decided to book an appointment here based other people's reviews and it did not disappoint. Whole process from start to finish was relaxing. My hair at the end felt clean and super smooth. Would come here again. read more

Amazing! Was such a lovely experience. Felt very relaxed and head spa treatment was incredible. Very clean spa and very kind specialists. Thank you! read more

The services here are amazing and the prices are extremely reasonable. I have already been to this location twice and they are always kind enough to give me and my guests a joint room. My first visit I believe I did the head spa + facial package and it was such a great experience. I honestly almost fell asleep during it as it was so relaxing and left feeling absolutely refreshed and clean. I also brought my mom here recently for a spa day and decided to get an acne facial this time. The professional doing my facial was amazing and I love how she explained everything she was doing to my skin, even showing me the extractions, and gave me advice for how to treat my acne at home. I have been very satisfied with my experience here and will continue to be a customer at this location. read more

This is my first time with a head spa and I was so excited to go. After the experience, I left feeling just a little satisfied and wishing there was more... I went with my cousin and her hubby. The receptionist checked our scalp in the lobby. I was walked to my room, got changed with their half body robe. Caliea, started with a head massage, then set me up for scalp steam after putting some cream on my scalp, she massaged my arms while waiting for the steam to finish. My head received a few more minutes of scratching and massage. The service also included shoulder massage. Caliea's hand pressure was good. My overall experience was good, but I felt like it is not worth $124. Edited to add this: I finished first and waited in the lobby. When my cousin and hubby got out... I said "it's good I already paid" (of course she'll pay me back). So we walked out the door. The receptionist ran after her and was asking if she left a tip. Our parking was in front of the office so it was not like the recpetionist was yelling, she also asked kindly. But I mean, is that our culture now? We actually run after a tip. Please dont bash me lol... I did tip my technician. I understand the importance of tipping and appreciating ones hardwork. My cousin and hubby has been to a few headspa in the past and this one is not to their liking after the service. The hubby felt like he was drowning and my cousin felt it was not as satisfying as she expected. I hope we can go back to the time when you tip because you are happy, or even when you just feel obliged but not to the point where an employee is running after you after you left the building. My cousin did come back and tipped. Also for the store manager, maybe a training so everybody is at the same standard, and no one feels like they are drowning through the process. I did not feel drowned... Caliea was great, again my 3 stars is just because I felt there should be something more in the process. read more

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Booked an appointment with my friend, and we were able to enjoy the head spa together in the same room. The service was friendly, and we did the head spa and facial combo. It was such an amazing experience! I left the spa feeling super relaxed, light, and refreshed. read more

I booked an appointment here for a party of 4! We all did the Jen signature which includes a foot soak, an upper body massage, scalp care/hair mask, and facial for the first 80 minutes and then a basic blow-dry for the last 10 minutes. I think this experience was really unique in that it included multiple spa services in one! When we discussed our experiences afterwards, it seemed like the level of English proficiency, pressure of the massage, or even some of the techniques used throughout the entire experience really depended on the spa attendant you have. The service I cared most about was the headspa and I was extremely satisfied with my scalp results after (SO CLEAN), but I would pass on the massage and facial if I ever came back! The pressure was pretty light, but it was honestly uncomfortable to have hot stones rolled down my spine. The facial also left yellow/orange residue on my face afterwards (ginseng mask maybe?). read more

I leave this place feeling all the weight lifted off my shoulders. Love it and love Tina, 5 stars each time. read more

Ella and Hannah are amazing! Very attentive and kind. They were taking care of me and my husband very well. They werent nosy at all and they knew what they were doing! Definitely a very relaxing spa spot! I will come back! read more

Found this place through tik tok. It is located in a little strip mall on east San Jose. Compared to other head spas, this one is reasonably priced. I wouldn't say this is the most hygienic head spa but the service was good. read more

Jen Head Spa - Medical Spas Near Me - San Jose, California

We had evening appointments and driving to Jen, it was in an industrial area and a little hard to find. We were greeted and they were very nice. We started with a foot bath in the lobby and then went to our rooms. We had the head spa and facial massage. It was relaxing but not much talking about what they were doing. The head massage was relaxing, mostly head scratching. After the service they blow dried our hair. Service was a little over an hour. read more

Jen Head Spa - Treatment room - Medical Spas Near Me - San Jose, California

Got the Jen Signature and felt pampered from start to finish. Ask for Tina, she was gentle with the facial and did an amazing job with the scalp treatment and massage. Highly recommend and looking forward to returning! read more

Everything was incredible! I wasn't expecting such a relaxing afternoon! The massages and facials were amazing.

I brought my daughter here for her 13th birthday and she was was Athena and I had Rosa!! They were both amazing, I am speechless on how comfortable and relaxing it was!! My daughter is always asking if we can do this once a month. To be honest I think I want to too!! read more

I have been coming for the classic basic spa and it is very relaxing. My hair feels so soft after and so much healthier. It starts off with a scan of your scalp and they tell you in what condition your scalp is in. Then you're walked into a private room where you change into a robe. They massage your scalp, wash it and so much more. In the end, they blow dry your hair and you're all ready to go. Thanks to Tina for a great experience! read more

Jen Head Spa - Inside the room - Medical Spas Near Me - San Jose, California

Love !! I went with a party of 3 and we were all very happy. We got the getaway package which was very nice. They show you your scalp before the head therapy and after. Wow what a difference. My hair looks and feels amazing after and my face came out glowing. I had Kim and she was so cute and I love her. Great experience and I need to come here again. read more

Tina is amazing! She really takes her time and makes sure to give excellent service! She is gentle on the hair when brushing but nice and firm massages. I come to her every time I visit. read more

After their treatment my hair is significantly thinner and weaker. I really hope this resolves in its own in 2-4 months. I regret ever going here. read more

If I could give negative stars, I absolutely would. This place has terrible customer service. We pre-paid for our massages and never received the service we paid for. When we tried to resolve the issue, the staff was dismissive, rude and completely unhelpful, offering no solution or accountability. Its been several weeks and we are still trying to get our money back!! They also advertise themselves as a "luxury Japanese head spa," but there is nothing luxurious or remotely Japanese about the experience. The atmosphere, service, and professionalism were non-existent. Save yourself the frustration and stay far away from this place. read more

Went in as a group of 3, but they only have rooms that can take 1 or 2 clients at a time, I had the deep scalp massage package. It was very relaxing and my tech Hanna was an angel. I have long thick hair so she definitely had her work cut out for her. I will definitely be coming back and recommending to friends and family read more

such a great experience and so relaxing! The Jen special is my favorite. Such an amazing deal.

rosa was great , she asked me throughout the service if I was comfortable and how the pressure was . Bery happy with the service.

Hannah was wonderful!!! very relaxing experience. My scalp is invigorated and my skin is glowing.

Mom and I had the most amazing time - great staff, super friendly, GREAT massage and my scalp has never been cleaner

I booked this place for my mom's birthday and did a group of 4. Although they were unable to accommodate the 4 of us at the same time due to one of their technician having an emergency they were still able to accommodate us 2 at a time. We had such an amazing and relaxing experience. My mom thoroughly enjoyed the Jen signature which gives you a little taste of each service they offer. My sisters and I did the deep scalp therapy. I love head scratches and this experience took me to another world. I would definitely be back to try some of their other services. read more

Hannah treated me great! Very luxurious! All the products used smelled amazing! Thank you!

Super relaxing and great care. Very attentive to the three of us. 10 out of 10 will recommend.

Second time going to this place for facial with Hannah, she's great. Peaceful ambience and clean. The price is reasonable.