Excellent customer service, minus the iPad flip lol. I guess tipping culture for non waitstaff and personal grooming are permanent things now. But I love this chain that I tried several years ago for the first time in Nashville. Glad we have a few locations now. This one in Mt. Brook was clean and there were places to sit inside and out. No one lingers too long so a table is always available. I got the seasonal apple crumble. It was good but really sweet. You can sample the flavors but I forgot too. I suggest doing this because prices are on the high side for ice cream and you shouldn't commit to a flavor that's not pleasing you. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

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Every time I go to the Lane Parke area of Mtn. Brook, I end up at Jeni's. The big orange letters seem to beckon me down the street and the thought of their Brown Butter Almond Brittle and their Double Dough ice cream pulls me in the door. It's always a nice treat after a walk around the village. The servers always give great recommendations, and I look forward to tasting the new flavors. At this particular location there are tables inside and outside. Plus a grassy area that kids can run around in. read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

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This has always been my go to ice cream place in all of Birmingham! They always have the most unique and seasonal flavors out there! I got a new seasonal rhubarb flavor that had hints of coriander, and it was sooo good! It tastes like a sweet raspberry jam mixed with rich vanilla! I got a pint and took it to go to save for later! My friend tried the wildberry lavender and said it was a subtle flavor which some may like that aren't super sweet flavor fans! The staff are very nice and helpful in picking out/narrowing down options! The tables and space is always clean! read more

Jeni's Splendid Ice Creams - Raspberry rhubarb ice cream pint - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

My all time favorite ice cream place. Ooey gooey butter cake has a lifetime choke hold on me. The L'affogatos are life changing! read more

Jeni's Splendid Ice Creams - L'affogatos - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

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Super cute ice cream shop! The staff was very friendly as soon as I walked in and helped with explaining their menu and the variety of flavors. Ice cream was delicious! read more

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We love Jeni's. The ice cream is always delicious. The new opaque waffle cone is yummy - we did not try the opaque ice cream. The toasted s''mores wasn't my favorite (very mild flavors with a smoky twist), but I love the gooey butter cake!! I wish they'd have the goat cheese and cherry option - I haven't seen it in stores for years now. Service here was prompt and friendly. They have a few tables indoors and a handful of tables outside as well. read more

Perfect way to end a date night! The servers are sweet and always eager to give you unlimited samples. Highly recommend the Texas sheet cake if you're a chocolate fan, even though it's dairy free read more

Jeni's Splendid Ice Creams - Texas Sheet Cake (DF) and Gooey Butter Cake/ Salted Peanut Butter with Chocolate Flecks in waffle bowl - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

Can't believe how delicious this ice cream is! Since moving here about 2 months ago, Jeni's has been on the list. But I should have known by the amount of times locals suggested it that I would be in for more than ice cream. Jeni's offers a complete list of rotating seasonal flavors, made in house. If you can't decide on one flavor, then order a half scoop of two flavors. Lastly, I'd like to brag about how delicious the goat cheese, cherry ice cream is. There is no exaggeration when I say, my favorite ever. read more

Jeni's really produces a quality ice cream. The depth of flavor as well as creativity of the flavors really shine through. Fall flavors are abundant here - SWEET POTATO PRALINE - is a stand out. It's really a bite of sweet potato pie in ice cream form. The COFFEE ice cream is about the best I've ever tasted anywhere. You'll fall in love with all the flavors here as well as their colorful merchandise for purchase. read more

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We absolutely LOVE Jeni's! We live in Memphis and sadly we do NOT have a Jeni's. Whenever we travel we always check to see if there is one on the way or nearby. This particular location was in the cute town of old Cahaba in Birmingham. It is a really nice area with plenty of dining options. We are at a local restaurant and then walked over to Jeni's. The interior is small, but super cute. You walk up to the counter to order and they offer free samples to try before you buy. The personnel is happy to explain the flavor combinations of each flavor. We LOVE that the ice cream is chock full of chunky ingredients that are very unique. My husbands favorite is the brown butter almond brickle. I LOVE the ooey gooey. Utter cake. This time I had one scoop of my favorite and one scoop of the seasonal lemon citrus pound cake which was yummy as well. I love that both of my flavors come with chunks of yummy cake. Jeni's is the ABSOLUTE best Ice cream!!! Highly recommend if you ever get a chance to try it! read more

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Some of the best ice cream we've ever had! Friendly staff and quick service. Good rewards program too. I didn't give it 5 stars because of the price, but we will definitely be back! This was incredible! read more

Always delicious and great service. Favorites from tonight were double dough, lemon/blueberry parfait, and rainbow buttermilk yogurt. Lemon bar is dairy free which is nice but the texture is more icy. The waffle wedge is divine! Love that this location has indoor and outdoor seating available. read more

Jeni's Splendid Ice Creams - Signature scoop with waffle wedges - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

Always love a good Jeni's trip! We went to this location over the downtown one and probably will continue doing so..! Mtn Brook village is just so lovely to hang out in & not to mention so so safe even in the late hours when this Jeni's is still open!! The ice cream was great per usual, we did notice some inconsistency in portion sizes for scoops between the two times we've been to this location - am hoping the smaller scoops are not here to stay! read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

Back again after an awesome Yelp event. I signed up for emails and when I received an email about the Ted Lasso: Biscuits with the Boss, I had to try it! My friend and I checked in here first before we realized they needed to eat a meal. So we circled back after dinner and were welcomed to test out a few flavors. I knew what I wanted! I had no clue about the Ted Lasso show but the description of the ice cream with shortbread cookies in sweet cream, I felt this was a great combination and it was! My friend decided on the Salted Peanut Butter with Chocolate Flecks and stated it was good! It was a nice evening and we enjoyed the outdoor seating while eating our scoops. read more

Jeni's Splendid Ice Creams - Biscuits with the Boss and Salted Peanut Butter with Chocolate Flecks - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

It's always a delicious treat, so we stopped by the Mountain Brook location. It's very easy to find in the shopping center, and we love the ambiance. If you are in the area, stop and try some of the all-natural favorites. Don't sleep on the dairy-free ice cream; it's delicious. The staff is always amazing and ready to service you with a smile. read more

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We stopped by this Jeni's location on a Friday night and the line was LONG. Despite that, the two employees were, admirably, able to get through everyone in a very timely manner. The ice cream was amazing as always. Super cute decor inside! Ooey Gooey Butter Cake: 10/10 The best Jeni's flavor! Bastani Sonnati: 6/10 A very unique, seasonal flavor featuring saffron, rose, and pistachio. The ice cream itself was pretty good, but the pistachio left a bit of a strange aftertaste that really ruined it. Would not get this again. Parking: This strip mall has its own lot with ample parking. There are plenty of stores and great restaurants to try nearby read more

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DAIRY FREE LEMON BAR!!! Trust me. So so good. Love it when ice cream shops have dairy free options.

Atmosphere: This newer Jeni's location in Mountain Brook is bright, spacious, and clean. There are a few tables inside to enjoy your ice cream in the shop! Service: The workers have always been friendly and happy to provide us with samples! Food: At this location, we've tried the Genmaicha & Marshmallows, Coffee with Cream & Sugar, Brambleberry Crisp, Strawberry Buttermilk, White Chocolate Peppermint, Boozy Eggnog, and Salty Caramel. Their ice cream was consistent with the other locations we've tried, and we especially liked the limited time Genmaicha & Marshmallows. It was a unique take on matcha/green tea ice cream, and we hope that they bring it back in the future! The Coffee with Cream & Sugar was not too sweet, and the Strawberry Buttermilk was one of our favorite summer flavors! Overall: Jeni's is a reliable choice for some fun and delicious ice cream flavors! We especially like this location and the flavors we tried. read more

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This was my first introduction to Jeni's - and my goodness - I ended up going here a few days in a row during my business trip in Birmingham. The first night I stopped by, I was the only person in the shop and the attendant was thrilled it was my first visit and had me try ALL THE THINGS! Really! Even the 'Everything' bagel-inspired ice cream, which was a bit garlicky, but very, very interesting! I enjoyed the brambleberry, Texas Sheet Cake (vegan!), and gooey birthday cake. Can't remember the other flavors I had the next couple of nights - but all definitely fantastic. Cheerful service from fellow ice-cream fans was also a big plus! Really excited that there's one in San Diego I can try back home. read more

Jeni's Splendid Ice Creams - Brambleberry Crisp and Gooey Butter Cake - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

I love Jeni's ice cream, it's my new go to spot!! Pictured is my free birthday scoop, I got the buttercream birthday cake. SO GOOD! The staff is very patient and happy to offer samples for us indecisive customers. The shop is very clean and has a welcoming vibe, making it a great place to hangout with friends and family read more

Jeni's Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

Yum! I have been waiting for years for Jeni's to come to Birmingham, and we finally got one in the Pepper Place a few years ago. We all know two is certainly better than one especially when it comes to ice cream shops! I was so excited to hear our city was getting a second location! I came by here for the grand opening last week. I got a trio of ice cream and some fun goodies including a drink tumbler and a tote bag. You can smell the waffle cone goodness even from outside the restaurant. This location actually does have a good amount of indoor seating so it's a better location to actually hang out with friends and family if it's too cold or rainy outside versus strictly outdoor seating at the Pepper Place location. The workers were all so friendly, and I chose to sample two flavors before putting them in my waffle bowl. I ended up choosing pistachio macaron, white chocolate peppermint, and cranberry crumble. The pistachio macaron was very good, and very rich. The white chocolate peppermint was probably my favorite flavor of the three. I love mint ice creams and this minty flavor was not overbearing to the over flavors so I loved that! The cranberry crumble had a lot of texture from cranberries and nuts. It was probably the one that excited me the least, but I'm sure if I got a single waffle cone and didn't have other flavors competing with it, I would have probably loved it as well. Overall, I'm sure Jeni's will thrive in Lane Parke and I'm sure I will be here a lot! read more

My family and I visited Jenni's on Mother's Day and let me tell you the smell was amazing. You could smell the homemade waffle cones and bowls. It was so clean and the staff was very friendly. They offered good recommendations according to what I was looking for. I had the Strawberry Shortcake Parfait and it was so good just the right amount of sweetness. I'm glad I had the cup and not the waffle bowl because my hubby said it was to sweet with the waffle bowl. I would suggest having in the cup. We will definitely got back to visit and try different flavors and the plus is you can get a sample spoon to try it and I mean it's not a plastic spoon it's a real spoon not that I have anything against plastic. read more

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This is some of the best ice cream I've had while in Birmingham. I literally found them through Yelp elite, tried it for free, and less than six hours later had to go back and get another fix. IT WAS THAT GOOD. The gooey butter cake is to die for! I honestly was looking for something as close to cheesecake as possible but this passed my expectations. The chewy pieces in the ice cream are just sweet bits of heaven. I also tried the chocolate, bramble berry, and cranberry crumble flavors. The chocolate was ok, it was just plain but I mean how can you really revamp chocolate ice cream without overdoing it? So I enjoyed it just because I'm a chocolate ride or die fan. Now the brambleberry??? bomb af. It's honestly what I hoped the cranberry would have tasted like. The cranberry was a let down yall I can't lie it tasted like what playdoh smells like. It was super tart and not in a good way. But considering 3/4 of them were so delicious and the gooey butter cake flavor was superb I gotta give them 5 stars Oh side note the waffle cone was more savory + slightly herbaceous. Not sweet to me. I'm not a fan of mixing a lot of salty with sweet so I could have done without it but if that's your thing just a heads up read more

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A great addition to the area. The place has a really great vibe and is super clean. The service can use a little work with a few smiles and hello but service industry is tough. I got the chocolate and it was good, while others did the goeey butter cake and chocolate. Everyone was content. Would definitely come back! read more

Jeni's Splendid Ice Creams - a woman holding a bowl of ice cream - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

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The ice cream was delicious!! They had sweet and savory flavors mixed! Miso brownie was killer mixed with the salted peanuts and chocolate chunks! Stop in for a treat, It won't disappoint!! read more

The ice cream was a little pricey but worth it. It amazing and the service was stellar! I will definitely go back.

String lights and soft colors welcome you to this cheerful ice cream parlor in the newly constructed area of Mountain Brook Village. Enticing aromas of waffle cones resulted in my husband and I each ordering one. The cones came with two generous scoops, dark chocolate and milky chocolate for him and milky chocolate and salty peanut butter with chocolate flakes for me. The dark chocolate was the standout flavor, in our opinion. Milky chocolate was also delicious. The peanut butter was good, but very salty. When paired with the slightly salty nature of the waffle cone, it was a bit too much salty goodness. read more

Jeni's Splendid Ice Creams - Milky chocolate and salty peanut butter. - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama

Jenis opened another spot in the ham and we are not mad about it. Get the booze egg nog while it's still hot (erm, cold?). A great spot for delicious ice cream. read more

Friendly smiles and delicious ice cream - that is what I will remember. I had the "darkest" chocolate paired with milk chocolate ice cream in a waffle cone. It was a delicious combination. The place was well lit with indirect lighting; the only flaw in the experience was a sliver of subway tile that interrupted the shiplap. I was also surprised at the large number of dairy-free choices. But - it is all about the ice cream, and this was superb. read more

They say they open at 12...waited 30 minutes after lunch so that I could have ice cream...12 o'clock rolls around and I go to the shop...they are still closed and sitting up front counting money. Then someone comes out and let us know they need still 10 more minutes before they let us in...I think they should adjust their hours to when their staff is ready to serve customers. This is the second time this is happening (this is the mountain Brook location)....today's date is May 15/23 read more

First time trying Jeni's Splendid Ice Cream and it was amazingly delicious! The service and atmosphere were incredible. I'll definitely be going back there soon for a irresistible treat! read more

Jeni's Splendid Ice Creams - Brown Butter Almond Brittle Pint - Ice Cream & Frozen Yogurt Near Me - Mountain Brook, Alabama