My name is Bruce Owen, and I own a jewelry design business in Des Moines, Iowa. We recently had an…read moreissue with the sizing of a client's ring, and with their wedding quickly approaching, we were in a bit of a panic trying to find a jeweler who could handle the work properly and on short notice in their area. Claydon Jewelers stepped up and helped my client out with flying colors. They were professional, accommodating, and, most importantly, took great care of the ring and the customer. As a jeweler with 45 years of experience, I truly appreciate the integrity and craftsmanship of jewelers who remain committed to their art and take pride in doing things the right way. I HIGHLY recommend Claydon Jewelers to anyone in the Redondo Beach CA area who truly cares about the quality, craftsmanship, and care that goes into the jewelry they own or purchase. It was a pleasure to work with them, and I'm grateful they were there when we needed them.

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

I've gone to this jewelry store twice to have rings sized and they always deliver with the best…read moreservice. Parker assisted me with a big size change, and he was spot on with assessing the correct size I needed. The sizing was done quickly and the ring looked amazing despite the drastic change. The pricing is fair for the location and I really appreciated how friendly and helpful each staff member is.

The store is awesome until you have a problem. I bought a $10K ring for my wife but had to take it…read moreback three times to fix the prongs, at a charge. Mario alleged they went bad due to wear and tear, as if fabric fibers were stronger than platinum. Each time it was a bigger argument with Michelle. The third time, Michelle said she would not charge me but Brenda wanted $275.00 again. I told Brenda that Michelle said it was zero. Michelle then said to me "you are a liar." Insulting and most unprofessional. Michelle should be selling used pickup trucks, not fine jewelry. I liked Brenda, she is dedicated but refused to look at her own in-store video. If you want that kind of treatment, go there. This is just the tip of the iceberg. Michelle walks all over Brenda. Avoid the heartache. Don't go there.

I came to Modern Jewelers because of their great rating on Yelp. Absolutely no disappointment! I've…read moreposted before and after pictures of the ring I had repaired. The 15-year-old ring was showing a lot of wear and tear, with three missing stones. After inspecting the ring, Sam the owner was confident he could restore it to its original condition and offered a very reasonable estimate. The ring was ready in 6 days. When I came in to pick it up, Sam had an almost excited look on his face as he prepared me for the big reveal. You could tell how proud he was with the final product. As he took the ring out of the bag, my face lit up - I could not believe how beautiful it was. It genuinely looked every bit as good as the day I had bought it. The missing stones were replaced, all the settings were inspected and reinforced, and the gold and diamonds were cleaned and polished. I give my strongest endorsement to Modern Jewelers. Small business, family owned, and a real credit to the community they serve.

Sam did an amazing job creating a new and improved diamond ring for me as well as taking my…read moreoriginal diamond and making it into a beautiful necklace so that I can still wear it daily. As always beautiful work and amazing service. I can't recommend them enough.

I have been dealing with very bad hand eczema, and pregnancy. I put my wedding ring on for a…read morespecial event and I could not get it off for the life of me. I tried every trick in the book. Thank goodness Robins brothers were open on a Sunday and the jeweler was in as well. I called them and they were super helpful. We drove there and they saw us immediately, the jeweler inspected my ring and made sure he could cut it safely and then effortlessly got it off. It was free of charge, which was so kind of them. Once my baby is born, we will be going back to resize and fix my ring!

Public Service Announcement! Don't buy diamonds from here! In 2020 My ex purchased an I1I natural…read morediamond 1.84Ct natural diamond, not Lab-for $8k with supposedly great clarity and color. The 18KW Simon ring G in white gold and .57Ct was priced at $2750 Fast forward we get divorced and my settlement includes my wedding ring. I take all my receipts to Robbin's Brothers which they said I can trade it in for something double the price $16k. I go to a vendor to sell it, he's also a certified gemologist. He said the diamond has lots cracks and not in good condition. Thinking I cracked it I asked how... he said no natural diamonds are grown in the ground. The cracking happened before we got it. He said he can't buy it and the most it might be worth is $1,200!!!!! The Simon G ring is only worth $300! Now it makes sense why they clean it for free and are still in business after so many years. I'm speechless. This ring was not an investment and I gave them 2 stars because staff is nice and they have plenty of parking and coffee and water. It's not the employees fault, it's the brand who is ok pricing up and selling not so good quality diamonds.

I would give Blue Diamond 10 stars if I could. Being in the market for an engagement ring comes…read morewith a lot of stress, confusion, and some insecurity. Anyone who's gone through this knows what I'm talking about and if you're like me, you do everything in your power to get it right. I'm so lucky and grateful for discovering this superb jewelry store and meeting Debbie, who basically becomes your fairy godmother. She is with you every step of the way and takes the time to understand exactly what your needs are and is truly an expert when picking out the perfect diamond for that special someone in your life. Rest assured, you're in the absolute best hands when it comes to picking out your engagement ring or anything else you're in the market for. These are wonderful people who are passionate about finding you the perfect ring while delivering an unforgettable customer experience. You can't get this kind of VIP treatment with the other guys. Pay them a visit and you'll see what I mean. Debbie, you're amazing and thank you again for finding the perfect ring!

Walked in and met Debbie and Ravi, what a wonderful experience. Both were welcoming and passionate…read moreabout their craft. I learned a lot and can't wait to go back with my broken and not fitting items for a remodel. Thank you for your time! Annieta & Roger

My goodness the polish on my bracelets!!! Thank you so so much to Ana Hernandez specifically for…read morehelping me ahh!! I got these polished about a month ago and they're still so so shiny!! Will definitely come back to get my jewelry polished

I am so sad writing this bc I wish my experience was different…read more Last year my husband and I came in for a wedding ring update for our 10 year anniversary. We walked in and found one ring right then and there, it was beautiful and exactly what I wanted. We also purchased an additional ring to go with the new ring. My husband also brought his Super Bowl ring to sized. We were happy. With 2-3 months, while I was shutting our closet door, I moved my hand awkwardly, hit my hand on the door (not enough to hurt) but I noticed a one of the diamonds had fell off my diamond wrapped band (luckily, when I noticed I found it on the ground). Later that week, I noticed a tiny diamond and fallen off the petite ring. I was heartbroken-- I am pretty rough with my hands and have two little kids so my hands get a lot of action but I had never had actual diamonds fall off rings. I called my jeweler, let her know and she said to bring them in. She offered to fix it and change the style of ring for the petite to make it more secure. She told me she would send me the design before creating it. That same day we went to pick up my husbands ring -- when we got home, we found water damage inside of the ring (writhing a hallow part of the design). Our jeweler took many months to fix my ring -- so much I had to follow up with her twice. She never sent me the design before creating. Months later she sent me a photo of the finished product and told me to come in and get my rings. We did but the entire time, I was irritated. I didn't like the look the re-designed ring but at that point I didn't even say anything bc I wanted to leave. I have been waiting 10 years for the upgrade and I wanted it to be special. Now every time I look at my rings I either worry that a diamond is going to fall off or it reminds me that I never want to go to the jeweler again. And probably going to getting a new rain eventually -- but I'm mostly just so unhappy with the service. I expected a lot more. And now, my husbands ring has dried water stains inside the design for life -- this is a family heirloom. My jeweler was Callie -- very nice but not a great experience and not very apologetic at all. I wish my experience was different. I'm still upset about it a year later.

Sophia helped us yesterday and helped us find the perfect graduation gift for my sons girlfriend…read more Wrapped it up and there was the cutest summer tote bag included. Love all the associates there and Maddie is so great with personalized ideas for gift ideas and what's new in the store. We love them

The absolute BEST! Cute and affordable pieces. Sammy has been the one to help me from the beginning…read moreand each time I've come in she's nothing short of amazing and so helpful. Love this location! :)

This is the best place to come and fix your jewelry. They have master jewelers on side pricing is…read morevery reasonable and they also pay very good for gold. This is my place to go buy &sale . I gave them five stars.

Amazing service . Gave me a great price return for my 10 k ring. I just want to say thank youread more

My husband bought me a GORGEOUS emerald ring set with diamonds from here about 2 years ago. Since…read morethen I've damaged the ring twic by loosening a prong and even shattering my stone. Both times Prestige went above and beyond for my repairs/cleanings. They do the job quickly, efficiently, and maintain communication throughout the time it takes to do the repairs. The staff is always super attentive, kind, and such a pleasant experience. 10/10, will be coming back in the future. This place is amazing

I took my watch into get resized and Roula did an amazing job!! She was very efficient, knew…read moreexactly how to help me, and had great customer service. I would recommend this place 100%!!

Trash. I used to come here a lot. Security dudes been there for a while and he's cool as hell. This…read moreused to be a dope place to come and buy used instruments and music gear, they barely sell anything now. They've apparently hired people who don't know anything about the 30 items they have available and don't seem interested in customer service. Two feet in the door and I'm met with an aggressive "can I help you?" Like chill bro I'm trying to see what y'all even have in the place. NOTHING! I won't be back, shame a good place had to die and this is what's left.

I brought in a diamond ring to see what they might be able to offer and the first thing the guy at…read morethe counter says is "this isn't a real diamond" so I said test it. He did and then said "well its testing like a diamond." Ya, because its a diamond. Honestly 0/10, dont waste your time here. Customer service is terrible. The only friendly person there was the security guard. Everyone else sucked.