Love coming here. Always pleasant to deal with and knowledgeable. Jeff is very fair to work with…read moreand wants to do the right thing. This is always my first stop with car issues. Thanks guys!!

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

I thought I had a transmission problem with my Lincoln and after doing a total check up and…read morereplacing the transmission fluid, the car was running great again. I was given a 20 page inspection report on my car, everything they did on this trip, and what might need done in the future. I was relieved to find a honest company at a reasonable price. Steve B

In late 2025 I bought a used 2014 Ford Edge-Limited V6 through Carvana. After getting it checked…read moreover I discovered it needed a lot of work. I first took it to my local Ford dealership and asked them to check the car out and fix what needed fixing, the end result was very unsatisfactory leading to losing trust in their mechanics. I next took my Edge to a Christian Brothers auto shop in my area with the hopes of finding a trustworthy replacement for the Ford dealership. Strike Two!!! they tried to replace a part that Ford had already done . Bottom line , they tried to rip me off!!! I caught it and confronted their management. They won't get any more business from me. Moving forward to February 2026-My car started to experience front end suspension noises, AGAIN! (Ford fixed it-so I thought). I needed to find another shop that won't rip off the customer. Reputation is key! My search commenced and I found a local shop near me called "The Noble Mechanic" - (Reputation is key) I made an appointment and was assigned to service adviser Andrew. I told him my story and asked to have my car totally diagnosed and checked over again. I needed peace of mind on all previous work that was supposedly done that I was charged for. I stressed that I'm looking for a new shop to bring my family's business to. I received my car health report and was informed that the Ford dealership used NON-OEM third party parts when they repaired my front suspension. These were bad parts that didn't fit correctly and were failing. Adviser Andrew then provided options for me to consider and suggested the correct OEM equivalents over original OEM to save me $$$$. Overall, Their total car check and diagnosis is very detailed with pictures and the communication walkthrough is done with patience and clarity not rudeness and short answers. Although, I would like to see their labor rate charge of ($137.43 hr.) fully disclosed on invoices/bills (Had to ask Andrew for it) may be higher than other shops, but please consider this, you WANT a shop who employs highly trained and experienced mechanics who love cars and will NOT cut corners when repairing it. Reputation is key!!! Reviews count!! Thank you Andrew and your great team of mechanics for their work. The Noble Mechanic has earned our business going forward.

I just called this business after researching online for someone that could handle the problem, my…read morecar has and that everything points you to j.And f auto. Just got off the phone with them.They said they only have one guy, and that's not something they can handle. Too bad that there is so much misinformation out there about them.B

I have brought my vehicle there twice and both times, I was treated with fast, fair and ethical…read moretreatment. Both times they could have nicked me for a lot more costs but they were honest and just fixed the real problem not an imaginary one to fluff up the bill. This is the only place I will bring my vehicle for service, and I mean all service even oil changes. They will treat you well and fairly. You can't expect more!

I love honesty and good work. And this is what they deliver. Nice to have auto mechanics you can…read moredepend on. Thanks Mears Carmel!

I took my car in for Mears to diagnose a potential issue I had. They examined my car the same day…read moreand test drove it to detect any issues. They contacted me, stating that they could not find anything that would cause what I thought was occurring. They were helpful, diligent, and honest. There was no sales pressure. Honesty goes a LONG way with me and I will definitely return to Mears when the need arises.

At the beginning of August, my Hyundai experienced an unexpected engine failure. I remembered…read moreseeing My Car Doc's sign on the street corner by my apartment a while back, so I took a chance and had my car towed there (here) and I am SO glad I did. I don't even know where to start. When John called to deliver the bad news and walk me through my options / his recommendations he was so kind and patient, answering every single one of my questions with plenty of detail. The night before, I had left him a voicemail and had mentioned a possible warranty on the engine in passing. He went above and beyond by calling local dealerships and checking (I believe it was) NHTSA to see if there were any active warranties that would cover me. The entire time I felt like this team had my best interest at heart. I know they probably see tons of customers a week, but they made me feel like more than just another job, which meant the absolute world to me. Unfortunately, my best option was to get a new car. While I worked through everything with Hyundai and searched for a replacement, they've let me keep my car on their lot for a generous amount of time, leaving me with one less thing I've had to worry about during this very stressful time. My Car Doc is a masterclass in customer service and I cannot recommend them enough!!!! I have so much gratitude for this team, and I will absolutely be back for any future services on my new car.

Amazing staff, they will do anything they can to make sure you feel taken care of. Reasonable…read morepricing for the area. I've taken my car here a couple times, and this most recent time was the best and most memorable. They listened to what I wanted to get done, and when there was a miscommunication, there was an extreme effort to make sure I was satisfied. I'm extremely pleased with the service I received here. Highly recommend!

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

Here for a baseball tournament and had my BMW X5 break down with a coolant leak. Called them late…read moreon Friday afternoon to see if they could get me in as I'm from out of state and heading home on Sunday. They called me after hours on Friday evening to tell me they found the issue and could get it done first thing Saturday morning. Received a text at 11a.m. Letting me know my car was ready to go. Great customer service, fair pricing and great attention to detail. Highly recommend using Westfield Automative for your auto mechanical needs.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

Service was quick, the owner Ty is honest and knowledgeable. 12/10 family owned business I got my…read moremirror and tire sensor light fixed. Great value for the service! Thank you