Jerome Berger Jewelry

(240 reviews)

This is the best jeweler for watches in the area without question. I will only bring my watches…read morehere and have for years.

Excellent place to replace your watch battery. Their prices did increase slightly. However, their…read moreservices are excellent as always. Drove in from Pearland to run some errands. Another person recommended me to stop by. I am so happy. My citizen watch stopped even after new battery installation. They fixed it!

Silverlust

4.8

(128 reviews)

The gentlemen who helped me were delightful. They're doing some work on a bracelet and I also ended…read moreup buying a necklace, too. Good prices! I'll be back!

This will be the only jewelry repair store I will use moving forward!!! The customer service is top…read morenotch and their work is impeccable! I had several very sentimental pieces that needed to be repaired and I am so glad that I chose Silverlust! Even if I didn't live in the area, I would still make the drive to them! Perfection all around!

Erica DelGardo Jewelry Designs

4.8

(48 reviews)

We had the pleasure of working with Kimberly to design my engagement ring. The pricing, turnaround…read moretime, and flexibility working with Kimberly and the Erica DelGardo beat other jewelers we were working with. I really didn't know what I wanted or what to expect and Kimberly was so patient and kind, even when I changed my mind on the direction I wanted to go. I love my ring so much and she really turned our experience around after dealing with quite a few horrible experiences at other places prior to meeting their team!

I was looking for a good jeweler to buy a necklace as a birthday gift for my (then) girlfriend, and…read moreI happened to stumble upon Erica's shop. Erica and her staff were able to help me through the process of creating a custom pendant, and they were so personable and accommodating throughout the process. The piece came out beautifully; it was exactly what I wanted, and fit my expected budget. Most importantly, my girlfriend (now fiancè) loves the necklace I was so pleased with the necklace that I went back for an engagement ring, and that turned out perfectly as well! My fiancè was over the moon!! Erica and her staff did such a good job and went above and beyond for me on several occasions (such as being flexible with meeting times to accommodate my crazy schedule). They are honest, do quality work, and genuinely care about their customers. I will absolutely be coming back to them for any future jewelry needs!

Klein's Jewelry

4.9

(15 reviews)

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

Reiner's Fine Jewelry

4.6

(165 reviews)

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

iTouchDiamonds

(34 reviews)

Sandra was lovely to work with and very communicative over text. I was able to bring my jewelry in…read morethe next day to have it resized. Mathew was really cool and gave me so much information about gold that I never knew. I love to learn new things, so it was a fun meeting. We even discussed creating earrings to match, out of my leftover gold, which I'm considering. The showroom is absolutely beautiful. Sandra's jewelry is one of a kind and very unique.

Brought in my estate pieces for review & estimates. Very professional. I ended up selling majority…read moreof my pieces due to good offer. Also could not help myself by browsing all of their goodies showcased, which were some very cool vintage pieces that I have my eyes on now. They also for free removed a stone from a size 5 ring that they bought but I kept the stone. Very appreciative for that considering it was my grandma's ring (too small so they just bought gold) Would recommend for buying, selling, appraisals and following them online as well. Ps - I am just a customer w no ties to anyone at the company so my review is strictly based on my customer experience.

Wheeler Watch Clinic

4.2

(50 reviews)

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

I don't normally do reviews, but, I feel I need to. I gave them two windup watches (1960ish) for…read morerepair. They told me they needed to get parts that aren't generic parts and I was good with that. They called me when they said they were ready. After returning the watches something like 4 trips for each one they are still not keeping accurate time. I had to just wait and come by when I thought they may have been done with the watches because they would not call me when they were ready. I went there thinking an old watch repair place could fix an old watch. Apparently, they cannot. After spending a few hundred dollars there I am looking for another repair shop for both watches. Very disappointing.

Kanonn's

(2 reviews)

So accommodating and did a great job repairing a couple pieces of jewelry for me! Will be using him…read morefor future needs :)

Matt did an amazing job repairing and restoring my wife's 12 year old engagement ring and wedding…read moreband. They look brand new! He was very thorough and knowledgeable, in his consultation, and he did not disappoint. We'll definitely be coming back!

Renato Jewelers

(5 reviews)

This is a family-owned business that is great. They are the friendliest, salt of the earth-type…read morepeople to deal with. They did ring resizing and Jeremy did custom-ordered ring, walking me through every step -- beautiful!!! Would recommend them to anyone for your jewelry needs!

Mr. Rento is the most pleasant person in the Houston underground tunnel. He fixed my battery watch…read morein under 5minutes and put some love into it by buffing jt clean. Will be going back for any and all jewelry repairs.

Fly High Little Bunny

4.1

(50 reviews)

I was so excited when my sister and I found this boutique. We both bought several items, and I…read morepurchased a ring for $334 after taxes. The customer service was great--until I needed help. Four days after purchasing the ring, the stone fell out during normal wear. A ring at that price should last much longer than four days. At that point, I no longer trusted the quality of their jewelry, which is why I requested a refund, not an exchange. Why would I exchange it for another ring if I had already lost confidence in their products? Instead of taking accountability, I was given the runaround. I was told people were on vacation and someone would call me when they returned. They're all back now, and I still haven't received a single phone call. When I told them my bank advised me to return the ring as part of the dispute process, they began closing the store earlier than their posted hours, making it impossible for me to return it after work. Then they told me they would never accept the ring back, that "that's not how banks work," and that I would never win my dispute. The employee I spoke with was incredibly dismissive and even implied that because I didn't buy an expensive ring, I shouldn't expect more. $334 is not cheap, and no customer should be made to feel like they're asking too much when a product breaks after only four days. I was also told their stones are not glued in, yet when mine fell out there was clearly adhesive on the setting. Rather than acknowledging a possible defect, they denied responsibility. The broken ring was disappointing, but the way I was treated was worse. A business should stand behind its products and treat customers with respect. Unfortunately, that wasn't my experience.

I have many fly high little bunny pieces and cannot believe I've never reviewed them…read more The shop is full of unique, one of a kind, true quality gemstone pieces. They are exceptional craftsman!

Watch Hospital

3.9

(35 reviews)

I purchased a Seiko Presage hard edged Kurotobi luxe watch brand new. It was running +15 seconds…read moreper day and I took it to Watch Hospital for adjustment. They did a great job and now the watch is accurate. The price for the service was fair and I appreciate the Watch Hospital for the excellent quality and value of their work. I will definitely continue to bring my watches to Watch Hospital for service!

I've had my Breitling and Rolex watches repaired and maintained here. They are authorized for both.read more

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Kirsten M.

12 years ago

Great, unusual product; very fast shipping, and very good communication from salespeople. I would not hesitate to buy again- prices are very reasonable, and product is of much higher quality than other online stores. Overall a wonderful place to purchase jewelry! read more

Tiara B.

6 years ago

I've always had super friendly service and have bought and customized many pieces here. My latest purchase is my baby, Rolex Sea Dweller. The prices are comparable with the best you can find online and better that other local stores. Always something new too! read more

Paulette H.

8 years ago

I have worked with Jerome for many years. He is excellent and I trust him with my jewelry. My family has used him for over 30 years with zero complaints. All of my jewelry is handled by Jerome. read more

Leonard F.

11 years ago

convenient and professional

Jerome Berger Jewelry - jewelryrepair - Updated August 2026

People who viewed Jerome Berger Jewelry also viewed

Jvp Jewelry

4.7

(31 reviews)

If shopping small is important to you, then this is your new jeweler. I needed to have a sterling…read moresilver ring engraved. I gave them a call and they said they could do the work. The store is on the second floor of an office building. There are a couple of display cases with some wonderful pieces but this is the kind of place you go when you want something really special custom created just for you. It's clear they are passionate about their craft and are honored to be a part of our special celebrations. They worked within my tight deadline and even stayed late so I could pick it up after work. I'm so pleased with the engraving but even more excited about having someone in the neighborhood I can trust. I picked up one ring and dropped another off... my wedding ring to be resized. What a gift it will be to be able to wear it again. If you are looking for something special and prefer to work with someone who treats you like family, give them a call.

So the ring I brought turned out to be fake which isn't the issue at all. The problem is when the…read moreowner walked in he acted like I was an inconvenience immediately. He was rude and dismissive the whole time and on the phone and said " I walked in and saw this guy waiting for me and now have to look at this dumb ring I'll call you back later" and yes it turned out to be fake but he didn't need to act like an A Hole during that.

Ruby Jewelry

4.4

(9 reviews)

The owner and his wife are so thoughtful and take extra care to ensure the sizing will be perfect…read more My mom and I have been taking our jewelry and watches to them for years, even though we've moved from that area. There's no one else we trust more.

Great place to bring your jewelry and watches. They are fast, friendly and super efficient. It's…read morealso a fun place to shop since they have a great variety of inventory.

Almaza Jewelers

(22 reviews)

I previously reviewed and praised this business for being a locally-owned jeweler who took their…read morecustomers' needs seriously. I knew the prices were high, but enjoyed getting to know the family who run this shop. Unfortunately, they have hired others to help with repairs and don't communicate fully to the customers the effective outcome. I brought a beautiful Our Lady of Guadalupe pendant in to re-affix the lady to the backing. The soldering done removed the gold accents. When I returned thinking I was given a different piece by mistake, I was told matter-of-factly that is what happens. My daughter was very disappointed since this is a special item to her! I was not given any apology nor any offer to correct the problem. Thankfully, she found another online and purchased her own replacement. The owner's wife told me that if she could find it for the price she should buy it! No thought about our great disappointment and stress this caused even though we found a remedy without Almaza's help. No refund for damaged item.

Genuine high quality. Real craftsmanship. Beautiful work. My recent visit was for a piece that…read moresuffered metal fatigue, the repair could not have been easy, and I am delighted with the result. They have many beautiful pieces designed and made in house. The next time I have a custom design in mind I will come straight here.

The Jewel Box

(9 reviews)

I came across the jewel box in Smith Tower in the Medical Center in Houston, Texas. I was not…read moreplanning on buying any jewelry, however, I found the most beautiful pave diamond and gold necklace. I have received so many compliments on this stunning piece. This jewelry store has been in Houston for many years and has so many unusual pieces that I've never seen. I literally could spend hours in here talking to the owner and all the lovely ladies that work here. Not only is everything beautiful, but her prices are very well priced. I already have my eye on a diamond tennis necklace for my 60th birthday. If you're in Smith Tower, you must stop in. There's something for everyone.

Exquisite jewelry and knowledgeable jewelers. They also do appraisals and repairs. Family owned for…read more50 years. Place that I trust.

Quintanilla Jewelers

4.9

(12 reviews)

These guys are great. I had them replace an opal and fix a prong in a couple days on a ring…read more Other stores didn't even notice the bad prong. Also before Christmas they mounted a diamond ring for me despite being busy, quick and a great price! Highly recommended.

Great family jewelers, many years in business. Two generations with lots of experience with custom…read moredesigns.

Joseph Keith Jewelry Boutique

(4 reviews)

•$

Went again today and I was seriously impressed. I went in with the intension of just cleaning my…read morenecklace but ended up buying a pair of earrings and pricing out a ring that will be used as my wedding band. Joseph was super patient and helpful with finding the right design for me. He listened to me blab on and on about my to be marriage situation. He gave me a great deal on my earrings and also made my necklace look brand new! I love coming to this place and I'm so glad I found a jeweler I can trust. My boyfriend and I have been wedding band shopping and it always seems like they are not honest with you. I know Joseph is not trying to get the most money out of me but he is trying to gain a loyal customer which I definitely am now! Try it out if you can!

My dear friend is a jeweler ~ a real life gemologist...bench jeweler. I've known them almost all…read moremy life. Thus, when I moved to Houston and needed to have a treasured watch repaired, I didn't trust just anyone. However when I interviewed the young man here, I was impressed. No they're not cheap ~ but I believe you get what you pay for. With all due respect, I don't want the Walmart clerk working on my Movado!

Karat 22 Jewelers

(53 reviews)

Ms. Rinky was very welcoming, knowledgeable, and helpful in assisting me in finding just the…read moreperfect piece. I highly recommend this store. Pricing is fair, beautiful pieces and customer service is excellent. Ask for Rinky, you won't be disappointed. She's the best!

This business scams people. The '22kt gold' I bought started fading after a few months so I had it…read moreprofessionally tested and I found out it was actually 18kt white gold coated with yellow gold. They essentially told me to kick rocks when I brought this to their attention. I would advise against shopping here.

I W Marks Jewelers

3.9

(52 reviews)

I am super happy with my purchase from I W Marks. They are currently hosting a liquidation sale as…read morethey are closing their doors after over 40 years in business. I would definitely recommend checking out this location if you are a jewelry girlie (or gent) as they have hundreds of pieces at great prices. Even thought there were dozens of people shopping, I was greeted fairly quickly and helped by Brittany one of the jewelry sales reps. She was very patient and helped as I browsed through options and answered various questions on the clarity of stones, designers etc. I ultimately decided to go with the cluster ring shown in my picture which I am still so excited about! I absolutely love it (18 carat gold, with small diamonds, and various gemstones like emerald, topaz) and again got for a really awesome discounted price. They're adding new pieces to the sale daily, fun to check out!

Had a really disappointing experience with IW Marks. Came in as a new customer in December to have…read morea 2013 Rolex GMT serviced. It was sent out and came back many months later and all was well. Upon my return to pick up my GMT I found a new Rolex DJ 41 that I was excited to purchase along with some new jewelry for my wife. These were my first purchases from the store. All was good until I found smudges on the dial of a brand new Rolex watch. Came back in less than 30 days to politely ask for a refund and management declined saying "they already called Mr Marks and all they could do was return to Rolex for who knows how long and for them to fix it." Meaning now they have to open a brand new Rolex case and movement and repair. Surely this could have been refunded or even store credit and returned to Rolex as a problem and tried to work with the new Rolex customer and clearly a Rolex enthusiast on obtaining a new piece of some sort. Customer service is lacking here. All I was offered was a bottle of water upon leaving the store without my new watch and the inconvenience that is incurred. No "How can we make this up to you?" or "What can we do to make this right with you since you're clearly unhappy about your experience" Needless to say new customers should be warned. Especially given their top notch reputation. And reputation of Rolex Authorized Dealers. A detailed letter will be sent to Rolex as well. Will update here when my Rolex is returned to me... Update- so received my watch back from Rolex Service a few weeks later. All is well with the new watch. Still very annoying to go thru this with a new purchase from IWmarks. On a side note they were able to lengthen a necklace that I purchased for my wife from here. And they did this free of charge as promised when I purchased the necklace. So I upgraded to 3 stars.

The Little Watch Shop

(240 reviews)