We got horrible service and a rude manager today. At least the food was cold, even after being sent back. As a bonus, they still charged my friend for my one glass of watery iced tea (without telling me or giving me a bill), and the manager was rude to us as we left. read more

Wow, what a day! I ended up at Jerry's after a hard day. I put my feet up and ate a great sandwich! Brett gave so great of bar service that I will come back five days a week! read more

winner for best takeout/delivery. so conveniently packaged up, you can bring your meal to a picnic.

Great spot! Both outdoor and indoor seating, with interior wide windows open!!! Awesome gluten free sandwich!!! Nice staff with good cider/beer recommendations!! read more

The hubby and I stopped in here before dinner and after dinner for a drink. The bartender was really cool and had no problem replacing my drink when I accidentally knocked it over with my fingernail (yes that is a weird sentence but true). The drink was good and I enjoyed chopping it up with the bartender. read more

This place is a cute small place to have brunch! All the sandwiches are named after someone, the food is very good and fresh tasting. They also have a bar, I had a Bloody Mary which tasted fantastic, definitely will come back! read more

I really want to like Jerry's and I've had a couple okay things there - the crab dip with super yummy housemade pita chips, the Nutball sandwich, nice beer list. But the service is consistently terrible and today they made me very sick. I will not be going back. read more

I came to this place every Sunday for drinks and appetizers. I loved the food and the environment. Until I walked in this thursday with a party of five and was turned away by the manager ( at least thats what he claimed he was) unable to sit outside with a stroller. I been coming to this place with my family and stroller every Sunday ever since it was opened. John was rude and confrontational and I left. I'm never spending another dollar in this place!!!! read more

this is indicative of the attitude here (wanting to give the illusion of being busy with 2 tables of 40 filled???): David, You're like my cranky grandfather (if he were also passive-aggressive). So you couldn't get in the unlit locked auxiliary door which you tried instead of the lit, marked, large main entrance? You chugged your water then counted the time until the glass was refilled? You were not offered your choice of table and then were perturbed because another group was sat near you? (This is pretty standard restaurant stuff, seating parties where it works for the servers, and grouping diners together so as to create a lively ambiance and to make a restaurant look busy on a slow night. Of course, we re-sat you on request.) You were missing a napkin from your table but it was the table you choose rather than the table you were originally sat? (Might be a relationship there.) You say the portion sizes are skimpy but your wife could not finish her meal? (To go boxes are very common at Jerry's because our portions are really not skimpy.) You were given both the menu and the special card but were annoyed that items weren't highlighted? I'll stop there and just say, don't stew in silence. Talk to your server with "hey, we need another napkin" or "do you have some favorites among the specials". Yes, in a perfect world (where we are all Alinea), everything would be flawless, but we're just a local place, a restaurant and bar. People here are nice and will go out of their way to do what you ask. Finally, and this comes up from time to time, some think that because we feature sandwiches that we are Jimmy John's. We are not. Our fare is significantly of higher quality and cost, and our prices (~$12.50-14.50) fall pretty much square in the middle of comparable restaurants, gastro pubs, and upscale burger spots. Anyhow, come back and give us a try, but relax. Maybe have a beer first. (We have 30 on tap.) Mark Show less read more

We have been here a few times, and it's always been a good experience. Not fabulous, not amazing, but always solidly good. They have a great selection of inventive sandwiches (ex. today I got one with fried green tomatoes) and a well-stocked bar. Today we waited a while for our food and our waitress (though we did not complain) acknowledged that and gave us a free beer as a "sorry." Classy move. read more

This is a review for a brunch baptism party I had at Jerry's on 8/11/18. I contacted the owner, as instructed by the manager, to discuss options for a party of 20. The owner informed me that because the party was so big they would likely have to set a minimum because the space "giddings room" would have to be made private. Fine. $500 minimum for brunch for 20... We aren't downtown, but whatever, I really needed an easy location close to the church. She informed me we would have the room for 2 hours, fine. That works. I ordered food in advance. I show up with my guests, albeit 20 min late, but whatever I am paying so what does she care. She called me as I was enroute to ensure I was coming. I get there and there are people sitting in the "private room/section." She smashed my party into a dark dingy corner of the room, into a big L booth. I was LIVID. Like I want to have a fight at my daughters baptism party?!? I pulled her aside and she said I must have been mistaken, that the section would not be private. I then asked her what the minimum was for? Why am I spending $500? Why did we need a contract? I backed up everything with the emails where she detailed why I would need to have a private space and that's why the minimum was applicable, why I needed a contract, etc. She awkwardly moved the other customers (who had their food already) into a different section and the food for my guests started coming out. She made no effort to rearrange the tables so we would be more comfortable. The food was SUB PAR, especially given how much $$ I was spending. In essence she was awful, disorganized, got our contract wrong (that SHE insisted we have!!!) on multiple occasions both during the planning process and when I showed up. She didn't bother to offer me any discount for my ill experience. I didn't get a goodbye or thank you at the end. She's a lousy business woman. I hope Jerry's goes out of business so a better restaurant that serves the neighborhood in such a nice space can exist. What a waste of money and patience. read more

We've been here quite a few times. They have a great beer selection and the servers are very knowledgeable of what's on tap. The food is good, but it is sooooooo inconsistent. I always get the William F. with the szechuan peanut pasta. When these are good, they are amazing. However, every time we go in there, they taste different or the sandwich is made differently. It's really annoying. The cheese is also never melted. Why??? Their sandwiches are maybe $1-2 higher than they should, but the real kicker is the kids menu. That is way overpriced. I've never seen a $9 kids menu anywhere else. The bread on the pb & j is ridiculously thick and my 3 year old has to pull it apart to eat it. I will never order anything off the kids menu because it should not cost as much as my meal. Please please please lower your kid menu prices! read more

Absolutely wonderful restaurant located in Lincoln square! We decided to stop by for my mom's birthday and the experience was incredible. We sat on a patio that was lit with small string lights inclosed with wrought iron fence and trees. Very pretty and quaint. A good break from downtown. The waitress was attentive but not annoying. We order the crab dip appetizer which was delicious. It came with fried pita chips and house made potato chips. I ordered the Joey V sandwich which was so good! It tased almost like a fajita with the steak, glazed onions and bell peppers. Lincoln square itself is very cute with many boutiques and restaurants. 10/10 would recommend. read more

We have been to this spot several times but last night was the last time. We are big fans of the Andersonville location and we were excited to see Jerry's in Lincoln Square. As others have said, the food (albeit overpriced) is good and they have a good beer selection, however, the service is horrible. The general vibe in the place is rather cold and uninviting (because of the management/servers), unlike the Andersonville location. Last night the waiter asked my husband if he wanted a second beer and my husband said yes. He brought him the wrong beer but said "would you like to try this one?" My husband said sure. We assumed it was on the house since he didn't get the beer he ordered and the guy was too lazy to take it back and get him the right one. Of course the "wrong beer" was on our tab. I asked him to take it off and he did. Secondly, we were just finishing with our meal when he brought our check without asking if we wanted another drink (I would have had one) or anything else. The place was empty so there was no need to rush us out the door. Finally, I hate to say it, but my husband and I have both had issues with not feeling well after eating at Jerry's. One time you can not necessarily pinpoint to a particular meal but more than once, and it's more suspicious. Needless to say we will not be going back. Lincoln Square is in need of good eating establishments with decent service. This is not one of them and I don't see them surviving unless they get it together. read more

Came in today, Labor Day, and they were SLAMMED. I love seeing them do good business, but they were SEVERELY understaffed. I've been here a few times and I've never seen it this busy. The bartender was so busy, and there appeared to be limited wait staff because he started waiting tables. He refilled my beer and it took 15 minutes to get it back. He forgot and thankfully someone else ordered what I had and he saw my glass waiting. Word of advice: this neighborhood has several businesses closed on Mondays regardless of holidays- plan ahead staff wise. If you're open on a Monday on a holiday, you WILL be busy. read more

First off, the good. I love the location. The food is good, though not spectacular, and a little overpriced. Honestly, you can't really mess up sandwiches. That's where it ends for me. They have some of the worst customer service around. I held a book club there, and though I called ahead of time to confirm that they would split checks and take multiple credit cards, my group was given the third degree when we got there. Annoying, but not enough to stop me from going. However, a group of us wanted to go there for one of the World Series games. Our entire group wanted to sit around the bar, and my friend called ahead of time to confirm that we could. When we got there, the manager placed us at a table out of eyesight of the TVs. When we tried to compromise to sit as a group in front of the TVs or to even split up, we were told we couldn't, and that we would be refused service. I was completely baffled. We ended up going to Fork, where they were instantly accommodating. I wish them great failure in that location, and I hope that soon a new restaurant will take over. read more

Omg best burger I've had in a long time. Every bit had great flavor. Great service good beer outside seating. Social distancing friendly.

Got violent food poisoning here. Called to let them know so no one else would get sick, guy on the phone sounded like he couldn't care less.

Great spot for a sandwich, the options are endless. A great place to go when there is music in Giddings Plaza!

Try the George W - blackened chicken. Awesome! Right in the middle of Lincoln Square, the atmosphere is calm and relaxed, just the way you want during the busy day. Will come back again. read more

Waited an hour for two sandwiches. The table next to us waited over an hour. 90% of your menu is sandwiches. Sandwiches are quick and easy to prepare. I cannot for the life of me understand why it should take an hour to assemble two sandwiches. The sandwiches were tasty, but nothing that should have taken more than a few minutes to put together. I feel for the bartender who was also being asked to wait tables, that's not right, and that's bad management. But don't keep telling me that my sandwich is coming right out and then 15 minutes later, I'm still sandwich-less. Might chalk it up to bad luck for me, but it seemed to be systemic to every table around us. read more

Food is decent, but pricey...which would be ok if the service wasn't excruciatingly slow and actually nonexistent even when there's no customers! We'd like to eat here more seeing as we only live a block away, but we don't want to be there for 2 hours, most of which is a waiting game. We were so embarrassed bringing people from out of town here because of the service and considered just getting up and leaving to see if we'd get some attention. Unfortunately this isn't a one time thing either. We've given them 3 tries hoping it was a fluke, but they've struck out. This is just how the service is on a daily basis. What a shame. I am adding to my review after reading some of the more recent ones...first of all to the person saying the people complaining are Lincoln square over privileged parents...I'm neither and this place still has the worst service. Also, I see the owner or manager responding about food safety that he's learned since he's been certified...yeah there's plenty of people who have passed that class yet don't live up to their certification standards. The reviews you should address instead are the ones about your staffs poor service! Don't ignore it and just assume it's a bunch of grumpy parents, because it's not. It's young people also who have worked in the food industry themselves and expect better from an establishment in their neighborhood. I wish I could give zero stars after seeing the response. Also when we first walked in we saw what we thought was maybe the manager with piercings and tattoos...we were happy to see this and were hoping to feel at home and be able to support a great business with an open mind in LS. Very sad to see there was no hard work or passion coming from anyone and that they've made no efforts to improve...this place is seriously lucky that everyone likes to get drunk around here. read more

Appetizers really hit the spot. The entree's were a bit pricey for what was given but acceptable overall. The only reason I write this is due to the unfriendly and downright negligent service. The staff couldn't care less that I was present and this was on an off night where I counted four tables filled. I wanted to order drinks! I seriously looked forward to unhealthy appetizers and booze but to no avail. I honestly really enjoy your Clark location so whats the disconnect? You might want to sort this out. read more

I am so sad to write this review, because although too expensive, their food has always been yummy. I went over to Jerry's tonight so excited because I received a free beer coupon and a free sandwich coupon for my birthday. When I went to pay, turned out the beer coupon had expired on the 6th. Ok, my bad, I can deal with paying for a beer. But turned out the free sandwich coupon had also expired on the 16th. My birthday was the 9th (which is when I received the coupon). Nothing in the email indicated this expiration date. I was really embarrassed and disappointed. The server gave me 20% off, said that was the best he could do, but didn't honor the coupon. So I spent way more than I intended and what I had hoped would be a lovely, affordable night was ruined. It's a real shame but I won't be going back. When I gave the coupon in my email 1 star, someone from the restaurant texted me to figure out why. I told them and they proceeded to explain how it was clearly my own fault. Thanks for all the great and welcoming service, Jerry's! You've lost a local customer tonight. read more

My best friend works across the street from here so we went for dinner when I picked her up from work yesterday. We had a concert to go to and wanted to get a good dinner beforehand. I am not quite sure of our waitress' name but on the check it said Andrea, she was really pretty with a glass necklace. I can honestly say she was one of the best servers I have ever had and I go out to eat a lot. She was very sweet and knowledgeable. She made sure that we were taken care of without hovering. I love kiddie cocktails even though I'm like 60 and she was spot on with the refills. Now for the food, it was AMAZING! We started with the fried green tomato bruschetta which even though I'm not a big fan of spicy things I devoured it. My bff got a HUGE Mediterranean salad with eggplant and olives and a ton of other yummy stuff which she absolutely loved. I got the Clint E which was a steak sandwich with fried mushrooms and a bunch of other great stuff on there and it was soooooooo freaking good like amazing good, in fact I took home half of it and ate it after the concert! I got two sides which I thought was nice. I tried the peanut Thai style pasta salad which was good but for the other side I got the Mac and cheese. I can honestly say that it was like the very best Mac and cheese ever I wish I would have just doubled up on that! I will definitely be back to check out more on their huge menu. But one thing is for sure, I will be getting a full size of that Mac and cheese!!! read more

This is not based on food as we did not actually eat there. We would never come back in solely because the host might have been the rudest host I've ever encountered in Chicago. There were open tables yet he told us there would be a half hour wait. It was before noon during a festival so obviously there were multiple strollers and children there. We came in with our kids and he rudely said there is no more room for strollers and I politely told him ours could fold up and he said "yeah great if you can fit it somewhere." He was obviously annoyed by the entire scenario and then told us there would be at least a half hour late (which I assume he told us so we would leave). We did leave and gladly so after looking at the other bad reviews of this place. I understand it might have been annoying to them but it was raining during a family festival so they should appreciate the business. read more

I don't understand how this place is rated so low. Great sandwiches, excellent service, and a nice selection of tap beer! It's not fancy. But a nice relaxing place to get a great meal. read more

I live in the neighborhood and have been to Jerry's once before with my husband and enjoyed it. I was on my own tonight on my way home from work and thought it would be nice to grab a bite and people watch. The hostess seemed mildly irritated when I told her it was just me and asked for a table on the patio, but that was nothing compared to the huff and eye roll I got when I asked to sit in a different spot a little better for people watching (the patio wasn't even half full so I wasn't asking for the moon). My server was friendly, appropriately attentive, took time to make some suggestions, and didn't rush me even though I was alone and a little indecisive and quite frankly, the reason I didn't ask to speak to someone about the hostess's eye roll. I had a cocktail and my app and sandwich were good and although a bit overpriced, I have enough for lunch tomorrow so not terribly so. It seems others are complaining about the food or the service but I had no issue with either and certainly not to warrant a 1 star review. Come to find out the hostess was actually the owner and had I known, I would have left on the spot. I don't mind eating alone, probably spent as much money as many of the couples with small children (no drink, one course from what I saw), left before the patio ever filled, said please and thank you, tipped my server well, and will never be back. I worked in the industry for years (my husband still does) and understand everyone has bad days but as the owner, you don't get to be visibly pissy to the point of rudeness to anyone who behaves appropriately and wants to spend money in your establishment, 1-top or otherwise. In hindsight, your rudeness looks a lot like greediness and both are unacceptable and today cost you a repeat customer. read more

I arrived on Saturday evening at around 6 pm with a group of 9 - including two sleeping babies - to a restaurant that was over half empty only to be told that we would need to be put on a wait list!!! Had we been told that they were short staffed or something we would have been more than understanding. However, after seeing our group, the manager just shook his head to the server. The entire front section to the left was empty. We live in the neighborhood and have frequented Jerrys on a weekly basis, typically forgiving the lackluster service. This was the last straw - we will not go back. The Andersonville location has never seemed to have this problem, so it's sad to see such terrible service here. read more

I think my experience was similar to most of the other reviewers. Decided to try this place out since it was in the "main" part of Lincoln Square. All I have to say is, don't bother. This place tries desperately to be like Lady Gregory's in Andersonville, but its difficult when your employees are incompetent and do not pay attention, and the food...the food is mediocre at best. Our waitress, who looked like she was on crack, only came to take the initial order and to collect the payment. She never brought us anything, no silverware, condiments, refills, etc. I was going to order the sweet potato fries, but after I overheard the people in the table next to us get theirs and tried it, and said "ick, what the h3ll is this?!?"; I decided it probably was not worth it. Their sandwiches are no way worth their price. Bread is tasteless with dried up meats and soggy vegetables. I got the Sandra O sandwich; and the only good thing, was the korean bbq sauce; which you can buy at any Korean grocery store lol. The sides....mac & cheese, fries, beans, and mashed potatoes.....don't bother. Calling it: This place will not be here long; less than a year max; unless they drastically change their food and their inexperienced staff. $40 for 2 disgusting sandwiches; no silverware, condiments, and a tap drink?....Thanks for the offer, but I'll have to pass. If you think the food here is good..at all....your reviews cannot be trusted read more

Great sandwiches, one of my favorite restaurants to go to in my neighborhood! When I have friends visiting me I always recommend we go to Jerry's. read more

Do not go there if you want to celebrate a birthday or deal with decent management. Charged us $12 to bring in a birthday cake (SURPRISE on the bill). When questioned, the manager (long bearded dude) chose this moment to lecture us on the operations of the food industry. There were about 150 years of service industry sitting at that table so it was ridiculous. He begrudgingly waived the fee but parted with "would you bring a sandwich into this restaurant?" No, I wouldn't. A birthday cake is very different. It's a lovely tradition that can't be replaced by single serving deserts off the menu. Charging us $12 for NOT buying your deserts is absolutely petty. No worries. Won't make that mistake at Jerry's again. There are plenty of restaurants that aren't going to gouge you for a few dollars over a birthday cake. PS i had always loved the Jerry's in Andersonville so was psyched to get one in my neighborhood. No longer. read more

Fabulous sandwiches & salads. Always super fresh. Ingredients all very hi quality. 1st time this location. Division location had been several times & was great then too. Love this place. Steak ?salad with blue cheese was awesome. Everything huge. Not cheap but how much less can u charge for huge hi quality food read more

First off, I used to live in Lincoln Square and the little strip that this place sits on was seriously lacking something when I called LS 'home.' What a great addition this place is. I went here for lunch the other day. We sat outside and enjoyed their patio. This will come alive in the warmer months, no doubt about it. The interior is crisp, clean, and simple. Everyone from the hostess to our waiter to the bussers were overly friendly. I had been craving a burger. They delivered. The sandwiches are huge, so gals I recommend sharing or come extra hungry. Great spot. read more

bad experience twice!!! I don't like giving bad reviews like this. Such a good space and looks nice inside and outside. I wish it was different,but gosh... I went there with my husband once and it was packed to we ordered to go and when we got home it was a big dissapoitment tasteless sandwich and also bc literally they gave us less then 10(TEN) fries as a side lol seriously. So we decided to give it a second change and went with another couple there. First of the server NEVER came to refills and the food took FOREVER. I ordered the carne assada sandwich - the meat was so salty and hard to eat and the bread was so plain. My friend ordered a grilled cheese and the bread was so dry - who can't make a grilled cheese?!. After bringing the bill it took a very long time for the server to come back that we thought we had to pay up front. SADLY NOT COMING BACK!!! read more

Bad service. Food is mediocre at best. Low quality. Our server maybe checked on our table 3 times. Extremely overpriced. Pick somewhere else. read more

Good beer list. Okay food, there's a huge menu of sandwhiches with stupid, meaningless names. awful service. It wasn't just our waiter who sucked (never asked if we wanted another beer, disappeared for long stretches, while food was brought by others), the other wait staff were behaving the same way. read more

The hostess at Jerry's was extremely rude and inconsiderate. For someone that is suppose to be in a service industry she needs to reevaluate. I will definitely reconsider coming back just based on her rude demeanor. read more

Literally, the worst. Food, service everything. Why did I leave 20%? Maybe because we didn't get my sons drink, maybe because the food sucked, maybe because they dropped the check and cleared plates before we were done eating. Most probably just because it's close and I know I'll be back and I don't want them to spit in my salad. read more

My wife and I stopped in for a beer and an appetizer around 1pm today (Saturday). The place had a nice feel to it and wasn't too crowded. The beer selection was better than most places. We ordered the shishito peppers. We are regretting it now, but we ate all the shishito peppers. They were not right, very oily and soft. Definitely not feeling so good right now. It seemed like a very easy thing to make...maybe the sandwiches are better? Not sure we'll go back to find out. read more