Got to the last cookie and there was a hair cooked into it There customer servers is good, place is clean They keep overcooking the bread it's always crusty now read more

I think jersey mikes might be the best sub shop around. Today I ate there and had the Philly cheesesteak. They make it fresh and to order. I am a picky eater and the got my order correct the first time !! [[HIGHLIGHT]]The restaurant was super clean.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The seating area was comfy.[[ENDHIGHLIGHT]] The drink station has sodas and sweet and unsweetened teas. The overalll experience is great and wow what a great sandwich. I have plain sea salt chips but they have many flavors to choose from. read more

Great food and service as always. Good cold or warm. [[HIGHLIGHT]]Simple ambiance and they put their into the food.[[ENDHIGHLIGHT]] read more

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Online order pick up is on the side. The signage for this is up by Jesus, so it's easy to miss. There is not a separate person for register check out as order pickup provider. So you may have to wait even if you order ahead of time. [[HIGHLIGHT]]Inside is typically decorated like the Jersey Shore.[[ENDHIGHLIGHT]] read more

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About the same quality as most Jersey Mike's, though maybe just a bit dirty compared to the one I normally go to. Almost, the parking around there is frustrating due to all the other businesses sharing that lot. So recommend because you can't beat that red pepper relish. read more

5 stars. Fast, friendly service and the sandwiches were fresh and loaded with ingredients. [[HIGHLIGHT]]The staff was welcoming, the restaurant was clean, and my order came out exactly right.[[ENDHIGHLIGHT]] Definitely one of the better Jersey Mike's locations in Austin -- I'll be back soon. read more

Love coming to Jersey Mike's - very fresh sandwiches, always consistent and this location has great service.

I only give this two stars because one of the team members here had a cold non hospitable attitude. I can say this because when she was making my sandwich just seemed as if I was a bother asking for it to be prepared in a certain way and whispering to her other coworkers as she's doing it. She was covered with tattoos on each arm, brunette and must of been a lead of some sort which is even worse. Everyone else seemed friendly and I know that Garen Khodaverdian would not want someone like her to be the face of Jersey Mikes from being knowledgeable with the company culture. I've been a fan of Jersey mikes for a long time and can truly say that it was disappointing and uneasy. read more

Staff is arguing in front of customers, swearing, yelling at each other. [[HIGHLIGHT]]Really uncomfortable experience.[[ENDHIGHLIGHT]] I never leave reviews but I wish I had gone somewhere else read more

I prefer New York Mark's, but these are really good sandwiches too. This location of Jersey Mike's is in Austin (sorry, I meant ATX), next to the big gym that we didn't love, and it was the highlight of the plaza, which isn't saying much, but we liked it regardless. They make pretty decent sandwiches for a chain, probably 10 times better than Subway, but not as good as some local sandwich shops, and even in Texas (which isn't an amazing state for sandwiches) you'll find some much better ones than this here and there. Still, if you compare one of these to Quiznos or Jimmy John's this is way way better. So I have to give them four rather than three, because Austin isn't exactly the sandwich capital of the world like, for example, Philadelphia. Although the secret is, Philly Cheesesteaks suck (except at a couple places), and the real highlight of Philly is the Roast Pork with Greens and Extra Sharp Provolone. Anyway, I digress. Jersey Mike's is surprisingly one of the better sandwiches in ATX. read more

Jersey Mike's Subs - Nice jersey, Mike - Sandwiches Near Me - Austin, Texas

I always want to try new places but i hate wasting money, this was definitely not one of those experiences! While looking for a quick bite to eat in Austin, trying things we don't have in our hometown are typically the main goal. This place was just perfect for me and my friends to get in and out, the male staff made sure we understood what we were ordering and were friendly and patient, the place was pristine, and even clean outside as there is girl scouts currently set up there! The mini bread was perfect for me and my girlfriend as we have small appetites, and the philly cheese was just phenomenal since the veggies were grilled fresh ! 10/10 read more

I love a good sandwich but I am so picky with the meats used and I usually like a hot sub but I gave it a try and loved it! I got the Turkey Provolone on wheat and the amount of oil and oregano added is perfect! The turkey does not have a old taste to it. I did see they slice the meat and turkey per order so it is fresh! I started using the app and ordering ahead and have not had any issues picking up my food on time. Only once my food was not ready but they expedited the ticket and did not wait long. This has become one of my favorite quick lunch sandwich spots. read more

This Jersey Mike's location is in our neighborhood. The staff is awesome. Hard working. Friendly, and they really listen to your special orders. Manny the owner is also a really nice guy. Every time I see him I tell him how great his staff is. And the food of course. We'll be back soon again. read more

Heard great things about Mike's but nothing really stood out to me. It is a Good sandwich and the customer service was great. But other than being Big, their subs are just subs. I'd go back for another, but wasn't made into a big fan after my first visit. read more

This is my go to place for subs in Austin. The Chipotle Cheesesteak Sub may be the best sandwich I have ever eaten! Highly recommended.

Maybe hire people that can read a receipt. Waited for a long time just to get the wrong order. Truly sad, it's not hard.

My first time at a Jersey Mikes. Honestly came bc of the huge amount of love for the #9 on TikTok. One sandwich was being made/rung up and only one guy behind me. The rudeness and urgency of the guy making my sandwich was honestly shocking. I'd read great things about the staff at this location and the owner is very responsive and kind on the reviews. I greeted him with "hello , how are you?" He ignored me and again curtly asked me what bread did I want. It was hard to hear him bc of the partition, but I said clearly "well I said hello and 'how are you', but okay.." I was kind of amazed he also ignored this and again said "what...bread???" He slopped my sandwich together with ingredients falling out into the dirty counter and being shoved back in. I didn't dare say a word til he put all my mayo in a circle in the middle of the bread. When I asked if he'd mind spreading that out he made a show of leaving the room and returning w a huge serrated knife to spread it out. Maybe he's having the worst day or stressed abt heading to a second job after idk but we're not at some surly historic NYC deli during a lunch rush w 100 ppl in line---we're in a strip mall in the suburbs in an almost empty sandwich shop at 10 min to 3pm. Sandwich was very good but I've rarely felt less welcome. Short stocky guy, tan hat w a flipped up bill, fwiw. read more

My criticism is not necessarily limited to this store, but to the recipes of the chain overall. This was my first time in a Jersey Mike's. I got an Italian sandwich, something that pretty much every sandwich shop has. It was very expensive, and out $17 for a large sandwich. For that price, the sandwich should be fantastic. Not so. It was bland and offered fewer toppings than any other sandwich shop. I'm NOT a fan of Subway, but I would take them straight up any day over this, and that's before I consider that Jersey Mike's is 3x the price. Ultimately, it's the uninspiring sandwich that will keep me away. read more

Today was the second time in 2 weeks they messed up my sandwich. It seems all the staff is new. They left off the bacon that comes with the sandwich last week and today they left off the oil and vinegar. That staff tries to be helpful but seems like they all started working there yesterday. I know the retail business changed since the pandemic but geez, you're making sandwiches not performing surgery. 14.00 for a sandwich and soda is expensive, certainly when it's not made as requested. I'll try another location as the 2 last times were pretty bad. read more

I ate here when they first opened a couple of years ago and wasn't impressed. I grew up in NYC and was used to amazing subs. A couple of months ago tried it again and was very pleasantly surprised. Unlike Subway, they slice their fresh meats (which aren't all made from turkey) when you order and they slice them thin. Meats are really pretty good. Asked one of the guys what was better, Philly Cheese Steak or Chicken Cheese Steak. He recommended the Philly and it was really good. As it turns out the Chicken is pretty decent too. I've started going here regularly and it's one of the better sub places in Austin. read more

Jeez. Guys... hands down the jewel of West William Cannon. No one has handled a sandwich like Jerseys let me tell ya they know what they're touching. They make it so juicy and unique to you. I would go here just to watch them construct and define a sandwich of such masculinity. Honestly have spent hours gazing over it's uniformity and as it submerged into the mikes way it's just a spectacle to experience as it races through the waters like a German u boat in World War One. read more

I don't exactly know which Mike we're talking about here, or which jersey for that matter (sports? New?), but who cares: Jersey Mike's is like many of your other sub chains, a fresh ingredient paint by number rinse and repeat version of a quick lunch. They seem to be doing just fine, as the place was bustling, and the counter service I find quick if not completely intuitive. I gnoshed on a turkey sandwich on wheat: seems that default is that these are served cold, and mine came bathed (doused?) in a red vinaigrette sauce that seemed to do the trick. It's a clean locale and they're good about flipping the sandwiches in short order. And as you might expect, while not a singular epicurial delight, decent, on the spot. And that's worth something. read more

Jersey Mike's Subs - Sandwiches Near Me - Austin, Texas

This is how I wish California's Jersey Mike's were this organized and clean! I am a creature of habit and get the number 14 which is the vegetarian sandwich all of the cheeses and bell peppers are already pre-sliced and packaged nicely in a refrigerator. It's a big plus for me beings that they always try to cut meat then cut cheese then cut meat at all the other locations I have been to. I appreciated the cleanliness and service as well! Keep up the great work guys. read more

I have fallen in love with Jersey Mike's. Quick, fresh and affordable. Hard to beat and "Mikes way"!is always a great choice. read more

Jersey Mike's Subs - Sandwiches Near Me - Austin, Texas

Great service and food, per standard Jersey Mike's food standards. Fast and friendly. Comfortable restaurant. Only reason for not giving five stars was the customer floor was dirty and employees did not tend to it during down time, instead filling the chips carrier. read more

Jersey Mike's Subs - My sandwich - Sandwiches Near Me - Austin, Texas

This place is pretty solid - clean and affordable. You go in, pick your bread: White, Wheat, Parmesan and Rosemary You pick your sandwich and they cut the meats to order, this means that your deli meats haven't been sitting out, drying out, and losing flavor. The deli meats are fresh and the portion sizes are generous. From these sandwich options you also have the option of making them "Mike's Way", which means there are onions, lettuce, tomatoes, olive oil blend, red wine vinegar and spices.... it's good! We ordered the (regular sized) "Original Italian #13" and "Grilled Pastrami Reuben #20" - both very good, and both for $6.49 (just for the sandwich). I will definitely be coming back. read more

Jersey Mike's Subs - (Half) of a regular sized original Italian $6.49 - Sandwiches Near Me - Austin, Texas

The employees could use a little motivation. They need to improve in speed and efficiency. Overall the sandwiches are ehh.

So this review is very specific to this location, and I can't speak to any others, but WOW...service like you would not believe. I don't normally review chains, because usually there's no point, you know what you're getting and their pretty much all the same. But not this place...this Jersey Mikes is special. It's been a little while since I've gotten to eat here, because of dietary restrictions, but the guy that use to be, and hopefully still is the owner/manager here is the most amazing "fast-food" worker I've very encountered. We called one night to find out what time they close and bummer, we realized that we wouldn't be able to make it there in time. BUT, the manager offered to take our order over the phone and said even though they would be closed when we got their, to just knock on the door and he would bring us our sandwiches!?! What!? So Awesome! We interacted with him on several subsequent occasions, and were always equally impressed. All the other servers too...a lot of chain "fast food" places seem to have workers that are really unhappy about their jobs, and are wasting no time trying to hide it, but anyone that has every helped us at this Jersey Mike's seems happy, upbeat, and genuine. In terms of their food, and a more general review: Sandwiches are sandwiches, so I'm not going to pretend like theirs are so much better than any other...but they are VERY good, and have a lot of great choices that are a little different than some of the other sandwich joints. Compared to other chains I would say they are better than most (Jimmy Johns, Subway, Quiznos, Potbelly, etc.) I would say probably similar in QUALITY OF FOOD to ThunderCloud or WhichWich, but very different vibes from either of those. Nicer/cleaner than ThunderCloud, maybe not quite as nice/clean as WhichWhich. Pretty similar to Jimmy Johns I guess, in terms of cleanliness/decor, but with way better food. read more

Mikes way Sandwiches made on bread Lettuce available No banana or pumpernickel Their grill location is strategic read more

The Italian sub at Jersey Mike's is a dream come true. The bread is fresh, a perfect mix of crispy/soft. The meat tastes super fresh also, and the oregano brings it all together. This is a legit New Jah-see treat. Thundercloud holds a special place in my heart as an Austin institution, however when I need a low down no frills legit sub experience, I drive the extra few blocks to JM. read more

The staff greeted me right away and accommodated myself and my private care clients dietary requests including gluten free options. They were very busy and still got our order to us w/in 5 minutes . This will be one of our regular lunch pickup spots now! read more

Always delicious. Always clean. Great staff. My order is always right. This is my favorite Jersey Mikes.

Two weeks ago: the guy on the line had his beak sticking out from his mask which may not have been his fault, but then serving the people before me he picked his nose while making their sandwiches. Bad optics and potentially very bad health consequences. Everyone picks their nose. You can't do that on the line, though. Today: exact opposite with a different crew working. The guy behind the line was multi-tasking and keeping a perfect pace. The sandwiches of course are delicious. I'd even in the absence of a pandemic consider accepting one with a stray booger in it. I've worked most positions in food service except manager: disher, busser, server, line cook, prep. You do stupid stuff without thinking. Once, leaving the kitchen and entering the floor I mindlessly checked the temperature of the soup I was taking to a table with my finger. Then I even more inexplicably tasted it. Why? What was I thinking? I wasn't. read more

y'all need to chill on the lettuce. This was supposedly a chicken philly cheese steak LMAO read more

Jersey Mike's Subs - Sandwiches Near Me - Austin, Texas

pulled up at 8:40 after a long round of golf, starving. and they had already turned off the grill cause they wanted to close sooner... kinda pissed me off read more

My fiance and I frequent this location as it is convenient to our house. I usually order a #7 and he orders a #13. Sometimes we switch it up, but not often , we're creatures of habit I guess. My only complaint is that we usually aren't able to come until 7pm when I get out of work and they are almost always out of the rosemary parm bread. Otherwise, the food is fresh and the employees are friendly. read more

OK, folks.....I don't really do chains...unless I am under extreme duress. Well, so going here with 2 coworkers may not qualify as duress, but for a quick lunch - sometimes I'll make an exception. ;-) My coworker knows Manny (the owner) who was cheerily greeting folks with a smile while taking orders and making change. He was super friendly, and that goes a LONG way when I consider who I want to give my money to. Chipoltle Cheese steak. Say it with me. Chipoltle Cheese steak. It is just like a regular cheese steak - but different. The usual ingredients are present; shaved beef, grilled onions and peppers....PLUS chipotle mayo for a bit of extra 'yum' factor. As Yolanda mentioned, the only downside here is that is that 'you may walk away smelling like you work in a sub sandwich shop' - which I agree with. Otherwise, this is good food in a clean location that is Yelp friendly - with a friendly owner...and for me, that bumped 'em up by a star. read more

The subs here are fine and if anyone is looking for a quick lunch, I would say give this place a try. What I can't get over is the atmosphere. The place is creepily clean and bright, like I could perform surgery on my sub in there if I needed to. Also when I walk in, the people there are just a little too much. I don't really need that much help and enthusiasm when I order a sub. Them: "Want that Mike's Way??!!?!" Me: "huh?" Them: "That means!! It comes with Onions!! Lettuce!! Toma..." Me: "Let me stop you right there...you mean it comes with things that are normally found on a sub?" I'm not suggesting they start trashing the place or act disgruntled when I walk in, I just think that sometimes less can be more. read more

Went here with a friend who loved Jersey Mike's even though I had never been cause I'm always up for trying new chow. At the counter, we were warmly greeted. When I asked the older man of the two for recs since it was my first time, He was happy to give me the low down. The Italian Sub had two different kinds of ham that I wasn't familiar with so he quickly offered me a slice of each to sample. I don't remember the names of them but one was seasons with black pepper and the other had a sweet licorice taste, almost Jagermeister like. I'm sure the blend in the sandwhich is good with the salami but I went with their popular philly cheesesteak which was awesome! Grilled onions and peppers smothered with fine steak and cheese, what's not to love? Cool thing is that the owner didn't even tell me he was the owner until I asked and thought it was great to see him working behind the counter along side the other staff making subs. He said that his sister and brother-in-law own the other 3 Jersey Mike Subs in Austin. Only downside is that you walk away smelling like the sub sandwhich shop smell that every shop has. Don't know how to describe it but notice after you sit in a subshop for a while like Subway. Airing out the clothes in the garage helps. I'm coming back Mr. Owner just because you made an impression on me with your customer service read more

I drive by this place every day on my way to work. Today on my way home from work traffic was terrible, I got off work near the Y in Oak Hill and it took me almost half an hour to get to WmCannon and Mopac. I decided to pull off and get some food and hang out for a while as the traffic didn't seem to be letting up. I pulled into the shopping center and looked around. I've never been to Jersey Mike's before, but I eat at Subway, Jimmy John's, and Tucci's regularly, so a sub sounded great. I go in and the place is almost empty. Maybe 2 tables with people at them eating and 1 person ordering. There was one employee making the person at the counter's food and two other employees visible behind the counter. I wasn't greeted when I came in. Whatever, sometimes it just doesn't happen. I'm in retail and I understand that people get busy and just don't have time to say hello. So I'm looking at the Menu and I see that you have roast beef cooked in house every day. I love roast beef! I start making eye contact with the employees to initiate an order. The girl making the sandwiches is busy talking to her customer about feeding babies avocado or something but she looks at me I know she can tell I'm ready to order and she kind of looks at me helplessly. I look around and there is a guy in the back (left side behind the counter.) He's looking at this guy who is in the front (right side of the counter) just playing with some plastic cord cover that's coming off of the wall. The guy playing with the cord cover looks back at the guy in the back, the guy in the back points at me, and the guy goes back to playing with the plastic cord cover. At this point, I've been in here for 5 minutes without anyone saying a word to me. The guy eventually stops playing with the cord cover and walks towards me. Great, I step closer to the counter ready to order. Nope. Dude keeps walking to the back to talk to the other guy. I'm done, I just turned around, walked out and will never come back here. You made me feel awkward, unwelcome, and angry at the same time. I'd rather sit in traffic. Thank you Mike. read more