They rock my world. They close at 9. I called at 8:58 and asked if I could still come pick up a sandwich. The guy was so cheerful and said of course. I placed my order and he was very helpful. When I got there at 9:05, he was smiling and asked if I needed to add anything to the order. I paid and they both said thanks for coming by. It's so great to see people go out of their way to help. I pushed it close with the time but they were more than happy to help Love you guys! read more

For a national chain, Jersey Mike's seems pretty down home. The subs are good and use fresher ingredients - meat/cheese sliced on order, etc. - than other places in town. I've had a cheese steak which was definitely worth the carbs. The turkey and swiss sub I tried on my last visit was tasty. The bread here seems a notch above Hog Island (but not as good as the tastiness that is the sub served at Home Slice). The usual sandwich dietary pyramid are on tap - an array of chips, cookies and soft drinks round out the menu. Good place for a quick lunch. read more

I discovered this place after one of their workers dropped off free sandwich coupons at my job. I came to check it out the following week. I was greeted by the owner told him how I got the coupon and was treated to a great sandwich experience from beginning to end! They explained the Mike's Way concept grilled my meat on my Italian sandwich and got my order right. They seemed happy to work there. This is a new location so I do how they stick around it is now my favorite sandwich spot! The sandwich was fresh tasting, I think the breast is baked on site. They didn't skimp on the meat which is about damn time someone stops giving you two slices of cuts!. I got everyone in the office to check it out already. Wish them best and if you check it.out your in for a fresh and great tasting sub! read more

This location has been open for about a week now, located in the NW corner of William Cannon @ Mopac near Golds Gym. I stopped by today on my way home from work to check out the new sandwich shop in my hood and "Yay! I'm a fan." I ordered the Turkey and Provolone Mike's Way (with lettuce, tomato, onion, spices, oil and vinegar) and added mustard on wheat bread. My sandwich would have been a full 5 stars if they offered sprouts and avocado:( After you place your order the meat is sliced right in front of you and that meat is stacked high with a high meat to bun ratio just the way I like it! I'll be back soon to try more of the menu... read more

Nom nom nom! This is my new favorite sandwich in southwest Austin. Okay, so I've only been to Jersey Mike's twice...but that twice has been over only three days! And my second sandwich was even better than my first. It's sandwich love! *swoooooon* May I recommend the roast beef? Juicy pink fresh roast beef - sliced thin right in front of you. Topped with provolone. And get it "Mike's Way" - the oil, vinegar and spices really make the sandwich. Jersey Mike's is tucked away in the same shopping center as Gold's Gym, right next to Cypress Grill. I had NO idea it was there until last week, but it's been a great find! read more

Ate here last week. Decent place. I'd had it a couple of times in Dallas as well. I applaud this chain for slicing their own meat - something Subway used to do in the late 80s. I can tell that they have corporate orders to push "Mike's Way" on the customers similar to what Subway did in the beginning of their popularity when it was company policy to only offer oil and salt and pepper AND not vinegar, mayo, mustard which was on request only. Silly. Yes ,I worked at Subway for a year in college. I asked at the beginning of my order for everything on it including all the peppers. Well I got both types of peppers but not the mayo or pickles. The employee kept asking if I wanted it "Mike's Way." Over by the drink machine, and assuming that meant mayo and pickles, too, I said sure. I mean I already said at the beginning of the order I wanted "everything" what more was needed? So yeah, I am partially to blame for not being near the sandwich production. This wasn't a dealbreaker though. I'll be back, because it's still so much better than Subway and their sub-par offerings. I don't know how that place survives anymore with all the fantastic sandwich chains emerging seemingly on a weekly basis. read more

First off, the staff is great. They are super friendly! Very nice guys! Secondly, the food is delicious. I love a good sandwich and Jersey Mike's always delivers. The meat and cheese is cut fresh right in front of you. I also really like that the meat is thinly sliced. Lately, I have been ordering the California Club! Turkey, Bacon and Guacamole! The boyfriend always orders the Club (Ham, Turkey, Bacon). We like them Mike's Way! read more

When Jersey Mike's first opened this location (conveniently in the same strip center as my gym), I was pretty excited because my hubby was obsessed with this sandwich chain when we lived in Dallas. Jersey Mike's started in, well, New Jersey, and, the hubby being from Dirty Jersey, appreciates seeing his bountiful serving of meat shaved at the point that you order, not beforehand like other sandwich chains. The first few times we got sandwiches at this location they messed up the order. On other occasions we had to tell the staff over and over our requests (I said NO CHEESE!). However I think management has stepped in and worked out the kinks of a new store, because lately the staff is super friendly and much smarter, or at the very least trained properly. Bread is still hit or miss on the freshness unfortunately, which is why I won't give it 5 stars. read more

Generally, I'm not a huge sub fan but my lunch crew came here since we wanted to try a new place. The staff is friendly and the sandwiches were good, the bread seemed especially the fresh and the meats and cheeses were sliced in front of you. I had the big kahuna. I liked it a lot and will be back for more. read more

I absolutely LOVE Jersey Mikes! Their sandwiches are delicious and the service is fast and friendly. If you enjoy a nice authentic fresh sub I would recommend trying Jersey Mikes. Take a chance and get your sub "Mikes Way" it is absolutely delicious. Their catering services are awesome as well!!! I couldn't say more positive things about Jersey Mikes as a company as well as this specific location. read more

I wish there were more Jersey Mikes around town. I love that they don't precut their meats and cheeses. All their ingredients are fresh and simple which make ordering easy. You cannot go wrong with getting a giant and having left overs for later, and I highly recommend getting your sub 'Mikes Way.' The bread is always fresh, and they have a new spicy relish that is awesome! I'd go into more detail, but its just a sub shop. I really can't get too explicit about it. Awesome without a doubt though. :) read more

A friend told me about Jersey Mike's a few years back and it's been my favorite lunch spot every since. This place makes subs like the sub shops I went to growing up in Jersey. The sandwiches are delicious. The meats and cheeses are sliced when you order, and the rolls are always fresh and tasty. The store is always immaculately clean, even the bathrooms, and it's got a nice sub shop vibe. The staff is always courteous and friendly, and the owner Manny is one of the nicest people you'll ever meet. He seems to know every customer and what kind of sandwich they like. My favorites are the #5 Super Sub or the #13 Original Italian, but I've tried just about all of them and was never disappointed. Great food, friendly staff, comfortable atmosphere. What more can you ask for? read more

My husband and I love this place! His go-to is the roast beef and provolone or the Italian, and mine is the Philly cheesesteak. With that being said, everything we've had has been delicious! What impresses us most though is the level of service that the owner models and implements with his team! We own & operate a food truck ourselves, and know it takes a lot of work and dedication to have the quality of product and level of service this Jersey Mike's has! Keep up the great work! read more

Stopped by Jersey Mike's again. The sandwiches are still a bit pricey, but they have an array of pickled veggies (including banana peppers, jalapenos, hot peppers, and pickles) to spice up your sandwich. Complaints? I've discovered a flaw I missed on the previous review: The hoagie roll. It's a bit too flimsy and doesn't hold up too well if you've got the thing loaded down with a bunch of veg and then doused with oil and vinegar. That said, I've come to the conclusion that Jersey Mike's might just be the best sandwich shop in Southwest Austin. Yes, it costs more than the cardboard Subway sandwich you're used to, but isn't it worth spending your money on a quality product every once in awhile? read more

This was hands down the best Jersey Mike's sub I've ever had! The bread was fresh right out of oven, delicious! Will be back again soon!

If anyone ever needs to explain to someone else what good customer services is, please go visit this Jersey Mike's location. If you've been there, you know exactly who I am talking about. The sandwiches are great. Quick service. Clean location. Everything you expect when you want in a sub sandwich. read more

Fresh subs for a quick lunch I like coming here for lunch as it is quick and filling. The owner is really friendly and seems to be always working. He seems to be a really genuine guy and treats all his customers really respectfully and always chats with everyone. I always get the turkey sub on wheat and the veggies are always fresh. I come here at least once a week as i am a big sub fan. read more

I got a delivery from the William Cannon location. This might not be their fault, but the delivery took almost and hour n a half. 2 1/2 miles to my door, 1 1.2 hours, I got the regular Philly steak n cheese, and surprisingly it was still warm and pretty good. But you know the guy who empties a salt shaker on McD's fries till they glisten, guess he changed jobs for that night. Ultra Salty. Gave them one last try, tried the giant Philly, hold the peppers. Tasted all right, but the quantity I got for $13.75, I'd have done better ordering 5 Guys and double my order. Also, when I ordered, I asked for plain ol white bread. I get a cal;l back, they are out of white, wheat, and all other breads other than rosemary parmesan. If I had seen that as an opion for ordering, no problem. But how does a sandwich shop run out of almost all bread ?? Buyer beware !! read more

I stopped in today and just wanted to say again how great the subs and service are here. Please check the soft sink machine. The carbonation has been off my last couple of visits. Almost all syrup. read more

I LOVE sandwiches. I take my sammies super seriously too. This place is the real deal. Fresh bread, fresh produce, and they slice the meats and cheeses fresh for EACH sandwich. They keep the toppings simple- "Mike's way" is lettuce, tomato, onions, vinegar and oil, oregano and pepper. My favorite sub so far is the original Italian. It has like four or five different types of meats and provolone. It's crave worthy and I love it. The people working here and very friendly and the place is nice and clean. New favorite sandwich place! read more

Who doesn't like Jersey Mike's? They never disappoint and their soggy bread with heavy vinegar is delicious. The number 13 is my fav!

It's so hard to get a cheese steak sub that tastes good in Texas. The one I had from Jersey Mikes is soooooo good I almost forget about the others that I've had. read more

I miss the great New York-style deli sandwiches I used to be able to find in Florida. I've been in Austin for four years now and tried over a dozen sandwich shops looking for something even remotely close to the quality, taste, and service those could provide. I've tried the top rated Yelp places, listened to friend's suggestions, and I still haven't found it! So why am I giving Jersey's five stars? Cuz I've found them to be the most consistent. They make a good tasting sandwich. It doesn't blow me away, but it's better than any of the other chains in town (even the local one who charges for pickles for some reason). And it's better than the "authentic" non-chain delis that I've heard others (including actual shop owners) rave about. I think what keeps me coming back to this location specifically is the staff. Yeah, they're trained to be super friendly at all locations, but I find them to be more genuine at this one. They remember me and appreciate that I keep coming back. And I appreciate that. read more

This place is dope so much better than Subway. Yeah maybe it's not local and you won't have a hipster making it for you but it just taste a lot better than Thundercloud. The Franchise owner at this location is a pretty cool dude and you see him back there whipping up your sandwich most of the times you stop by. This is my go to Sub shop for a quick, tasty, fulfilling lunch. read more

Spent $16 on a sandwich that has absolutely no flavor at all. Sandwich looks good but tastes like nothing. Total waste of money. Do yourself a favor and go to firehouse or thundercloud if you want a half decent sand which read more

This is a great sandwich shop. Owner is almost always there working his tail off and many of the same employees have been there for years. Always pleasant and present. The food is consistently good. It's a sandwich. But they make it well every time. A nice simple place to grab a little dinner after the gym. Always clean. It's not going to blow your mind, but it's a good little place tucked in a strip mall. I recommend it. read more

I love this place! Funny enough, I get their Baja chicken wrap done Mike's way. You'd think a Texan would try the Jersey subs but nooooooo, I stick with the Baja chicken and really think it's one of my top 10 non-homemade Austin sandwiches out there. I dropped one star for 3 reasons: it is kind of pricey, I don't think their order process is very efficient, and they only have pepsi products. But going back to the raving, I like that the owner (I think he's the owner) is always there and never forgets a face so once you walk in, he'll remember you next time you come around! One more thing, should you decide to try them out and find that you just may be a regular, sign up for their coupons via email. They have generous discounts, like a buck off your sandwich, or wraaaaaap in my never-ending stubbornness! read more

I have been going to Jersey Mikes now for a couple years and really enjoy the sandwiches..if they make them right. I always feel like I have to watch them closely to make sure they don't forget anything. Numerous times though they seem to be more concerned with how my day is going and not concerned enough on how my sandwich is being made. The dang pickles and mayo is always forgotten and I can never catch it in time because they shuffle me down the line to the cashier. Like I said the food is great, but they need to get their priorities straight. read more

Outstanding SUB and Outstanding food! One of the BEST places to get a quality sub. Beats Subway in quality-hands down! read more

Good. Too much money for too small a sandwich. Good quality, fresh, but just a sandwich. Nothing to rave about but good if your in the area.

I've been here many times. The staff is always super friendly, restaurant is very clean and the food is fresh. My husband and I are fans!!

This is such a great sandwich shop, plus they are very involved in their community! Thank you for supporting Bowie Band!

Chris saw the original on some food channel special and wanted to check it out since we were in the area. The sandwich itself was four star, but the service was a disaster. They obviously had some big catering thing going on (serving boxes everywhere) and were possibly understaffed, but I've never seen a place that was such as mess. Everyone was running around like chickens with their heads cut off and trying very unsuccessfully to multi-task. It made the service unbearably unfocused and slow (I saw people behind us give up and walk out), and, really, isn't the point of fast food to get things fast? If we happened to be in the area again, I'd give them another chance, but I wouldn't make the drive just for this place. read more

The place was a wee bit small, but if you are looking for a good sandwhich to fill your stomach, well this is a pretty good place to do so.

My son and I came to this store to give JM Subs a try. First impression they had only 1 other customer on a busy road at lunchtime; red flag! Secondly their food is laughably overpriced: compared to Subways 12" sub @ $7.75 their large possibly 15" is like $15.95 served on tasteless white bread with lettuce tomato onion. Finally they had at minimum 50% too many employees; even with 5 teenagers working there they struggled to fulfill 1 sandwich order. After telling 2 different kids standing side by side "no cheese no tomatoes" the kid STILL put tomatoes on a...one....sandwich....order. Then my bill was 7.09 and I gave girl cashier a ten and 9 cents to pay....as she awkwardly fingered the change in the drawer, clearly trying to do the math, I finally had to tell her that no coins were needed; 10.09-7.09 is 3 dollars even. The food shamelessly expensive and staff, well not bright or well trained. Try Thundercloud Subs In Austin they have 4 times the business yet pull it off well. This location is headed for massive fail read more

First off, I want to comment on what a had. Chipotle cheesesteak. OMG. So good! I've had grilled veggies on my sandwiches from Quiznos, and they just can't get it right. Here the grilled onions and peppers on my sandwich were AMAZING and cooked to perfection. Soft, with just a touch of that crispy in the peppers. It was cheesy, it was meaty, it was full of flavor and the bread was fresh. Tad expensive, but what can you do? It's a sandwich shop! Hubby got a cold sandwich. Italian. He said they do not skimp on meat, but cold sandwiches he prefers Jimmy john's or Thundercloud. But he agreed their hot sandwiches were amazing. I do like the fresh cut meat. Will definitely be back! Oh yes! EVERYONE who worked there was so nice and helpful! A breath of fresh air from the grumpy Subway employees! read more

this place rocks! energetic & their subs are great. awesome quality meat & the bread is fantastic. even hot subs stay great when they are taken togo. they are helpful, nice & the owner is very passionate about what he does - thank you! my only advice is for when you are not there; the actual 1st time I went in - the staff was just so, so (much less energy & attentiveness). but I have been in at least 10 times since & it has been much better...dang near perfect. So I will give you 5 stars for consistency. read more

Alot of choices and great service. The secOnd best Philly in Austin

I now believe one of the main reasons I like this place so much is they may in fact put some sort of addictive substance in the bread. The bread makes all the difference. It is almost salty. I love it. I tend to get the same thing every time. The Club. And it is consistently the same great sandwich. The quality of the meat and veggies are always good. The owner is really friendly and it seems like he is always there, so the service is always good. I am so happy I randomly stopped in one day! The only thing I was was better is they don't have that great of desserts. They have the typical cookie or brownie selection, but they are not that great. I don't really need to be getting dessert regardless! read more

After 25 years as a food and beverage pro I can tell you Mikes is clean , Quality ,good service and profitable. Just be aware that the cost of a Giant sub is a lot less than two regulars. So if you slice a giant in two it becomes two regular sizes and thats what i was charged for, two regulars ,,i ordered a giant. Well as a pro I can tell you that is very profitable to increase the cost that way. so,,customer be ware!!!! Tsk tsk Mike...tax free untraceable overcharges..oh my Mike. We talked and you got angry, i hung up. Well, you get five stars on everything including profitability,,,,,this was my experience that once,,but i am curious if its a trend??mmmm I will miss the great food, but will enjoy not being cheated and then treated like the bad guy. read more