Good spot for a drive through Mexican food, with the food being semi healthy as it's grilled chicken. Nothing to go crazy over but a good spot for quick eats. read more

El Pollo Rico - Quarter chicken plate - Fast Food Near Me - Austin, Texas

The chicken here is the real deal! It's one of our favorite meals in town. The chicken is always so flavorful and never dry. The beans and rice are always so good!!! read more

Love it for a fast easy and delicious meal. Also pretty affordable! I get the chicken meal with beans, rice, tortillas, onion. It's so good and usually lasts for 2 meals for 2 people read more

Good food but terrible customer service. If you're a person who buys the lunch 1/2 chicken special check your receipt, they're adding about $1 to the cost and their justification is the taxes, but if you take a closer look, they added the $1 then tax you on top of that. Not to mention the tip they beg for. Clever thieves. 2nd occasion I stood at the inside window for 10 mins, rang the door bell, and no service. Never again. read more

This food was TERRIBLE. We were looking for a late night quick meal and couldn't decide. Being new to the area we didn't have prior experience to this establishment. Chicken burrito- soggy tortilla, flavorless. I threw up a few hours after eating it due to something not right- possibly the guac. Chicken platter- the driest and more overseasoned chicken I've ever had. No flavor rice and underdone beans. Hamburger- looked like it had been smashed and sitting under a warming window for days. I will never visit another El Pollo Rico if we are in the area. read more

I had ordered chicken before at this location but I decided to try the carne asada with all the trimmings for Sunday lunch. The meat was well cook but soft and not salty at all. Homemade flour tortillas, with Mexican rice, sweet plantains, Pico de Gallo and cream and salsa verde and red one. The whole meal was perfection. I give it 10 stars. read more

I have gone here for years and every time without fail the food is amazing. Today I decided to order the churros because I've never tried them from here. When I tell you they are 10/10, I mean it. They were so warm and crispy, filled with some type of sweet cream. You get 2 churros for 2.99$ and they are large and filling. I would come back just for those churros. I usually get the half chicken meal and its always amazing, it comes with rice, beans, tortillas, a grilled onion, and juicy chicken. The green salsa is perfectly spicy (my tolerance spice is high, so if your spice tolerance is low, it may be too spicy: but please don't be afraid to try it because it has great flavor). *I already ate the churros sorry I couldn't get a picture* read more

El Pollo Rico - Half Chicken Meal - Fast Food Near Me - Austin, Texas

La comida es súper rica mi orden fue el bowl con carne asada . El servicio súper rápido amable y atento gracias 100% recomendado

If you are feeding 4 people and order the full chicken, you'll need extra rice and beans. The green salsa is to die for.

The food is good especially the beans. Also they have one of the best green salsas in Austin. Reasonably priced for the amount of food you get. Usually do the drive thru and it's relatively fast read more

The flautas had no flavor and I asked for no onions. The nachos were full of onions. if I would've known they came with onions I would've asked for no onions. Typically nachos do not come with onions. I don't know why they have a tip jar and expect a tip, when the service is so unfriendly. Seems like everyone is expecting a tip for nothing. I will tip if they are friendly and know the menu. I will not be returning to this location. read more

I love their chicken so much! I get the mini tacos plate (#11) and have never been disappointed.

I don't know why I slept on this banging chicken joint around the corner from my casa. I needed a quick meal that wasn't going to leave me feel like a dumpster fire before a 3 hour flight. So, the chicken joint felt like the best option. This did not disappoint! The chicken was juicy and flavorful. I ordered the 2 piece dark plate. Yum. It was soooooo good. It came with 2 sides (which you can choose) and I didnt realize and they defaulted to their beans & rice. The beans were amazing with jalapeños, onions and ham. The rice was a beautiful and flavorful Spanish style. The order came with 2 tortillas and a doña sauce. This was meal was more than satisfying! And for $8, it was a steal. read more

Ordered the chicken burrito and it was slammin'. The chicken is grilled over coal and wrapped up in a nice fresh hot tortilla. Includes sour cream and other toppings. I couldn't take the time to figure out what exactly was in there but it was sure tasty. At just under $9 it was the going rate for a burrito these days. It will go head to head with the best of them. In my opinion, this burrito takes Freebirds. They was out of caldo, more than likely due to it being so late. My wife got the half chicken combo, and she says it's out of this world tasty. The know exactly what we need with plenty of limes, and salsa. Slow service, but worth the wait. Drive thru only...no dine in. read more

El Pollo Rico - Chicken burrito - Fast Food Near Me - Austin, Texas

Best chicken in town. Bar none, It is fresh and cooked perfectly and nicely seasoned. It was so tasty I'll definitely go back again. Well done guys!! read more

Always great char broiled chicken. The carne, rice and beans always on point. Orders come out quickly and staff friendly.

Customer service was terrible. They kept changing prices when asking for prices. I feel like they have fake advertisement and I didn't feel like the ambiance was positive at all. This location is no bueno. Two thumbs down read more

Hey hey ! I love love love this location on the south side . There is one nearby I believe salaughter lane and this one is the best ! Half a chicken meal can head up to 2 people and I usually order an extra rice ! I either order ahead or go thru the drive thru read more

Went to the pollo Rico on William cannon and congress been going there for a while cause I enjoy the tostadas Ricas #13 but today I had a really bad experience. I get home to enjoy my food and as I'm eating one of the Tostadas I see a small roach come out from the lettuce of one of the tostadas that came in the box , I was so disgusted and I'm definitely not going there ever again and it's sad because I used to enjoy this place ALOT . read more

El Pollo Rico - Fast Food Near Me - Austin, Texas

Ok, the food is fantastic. This is my favorite "to go" restaurant. Doesn't taste like fast food at all. So why the one star rating? I'm trying to get the upper management's attention. My one complaint is that on a whole chicken family order the rice and beans are NOT the proper size for a family meal. They only give you a tiny 8 oz portion of rice and an 8 oz portion of beans. For crying out loud, why be so stingy with rice and beans? You're charging $23+ for a family meal so you can afford to put 16 oz of rice and 16 oz of beans with it. Don't make me pay $2.19 (times 2) for two more sides of rice and beans. When you do, your family meal starts hitting $30 (with tax) and that's too much. OK, upper management (and/or owners) I'm expecting y'all to do the right thing. Stop being cheap and stingy with your sides on a family meal. read more

El Pollo Rico - 8 oz rice and 8 oz of beans - Fast Food Near Me - Austin, Texas

The carne asada and rico bowl are fantastic! Good portion sizes for the cost. I'm always asking for extra of their salsa verde to put on everything. read more

Ever wonder what the smoke haze you see wafting over Stassney and S. 1st area as you sit at any of those lights at the intersection? It's them - it's coming from El Pollo Rico! They cook their chicken and asada (beef) on open charcoal grills at this tiny location and their meats are delicious! There are 2 sides for you to choose from when you come through their drive-thru to order your food. Be patient and don't fret if you noticed a long line on either side because they move fast. In the last few times we have been I noticed the speakers on the drive-thru are shot and the cashier will not be able to hear you if there is any background noise (from your car or the car traffic around you) so be ready to have to order right at the window. I believe you can still go inside to eat but it is super limited seating & you may come out smelling like smoky chicken (from all that grilling smoke). Menu is a little different than what you will find on their online website/menu. Some items that are listed online you may find are no longer listed on their menu in the drive-thru. One of these items are their asada french fries (even though there are french fries that come with their hamburgers). You cannot go wrong with ordering any chicken meals or any asada ones either. They have good al pastor here as well. Be sure to get the barracho beans VS the refried beans too - they are delicious! The aguas fresas are also worth splurging on as they are made in-house and they put enough ice for you to have your drink cold but not fill it up where you miss out on the juices they offer. We tried a mango lassi from here too and it was delicious if you are looking for a frozen/colder drink. Everything is packaged up nicely for you but if you get chicken you might end up having some grease at the bottom of your bag when you get home which is NEVER a bad thing! The quesadillas are totally worth the price & come in a nice sized pizza box rather than a Styrofoam box. read more

Delicious chicken!! The employees are always so sweet. Get their chicken tacos on corn tortillas. Yum!!

First time here and it's so good. We got a whole chicken and am hooked! The flavor is amazing. The staff was very helpful and answered all my questions! read more

I ordered the beef enchiladas but I also ordered a grilled whole jalapeño. They came to my table with pickled jalapeños and I repeated my request. They brought a diced jalapeño so I just gave up. read more

Best grilled chicken taste every time. Served with all the right accoutrements! French words for Mexican food (smile)

this place rules. i usually get a chicken burrito, my partner gets it without rice to maximize the other ingredients. the chicken is (obviously) rico - smoky & flavorful. the beans are always a beautiful texture. the tostadas are good, too, and come packaged in a way that preserves them in transit which is awesome. the chicken plates are also a solid choice if you're looking for something a little on the healthier side. the tortillas and the green salsa are tasty and come with. they remind me of the chicken plates at the CA restaurant El Pollo Loco (is there history there? idk!) Their tortas are not my fave but no matter bc you have so many other options! read more

Delicious food and service is great. definitely recommend! The inside is clean and beautiful.

I know this sounds ridiculous, coming to a Mexican establishment for burgers, but ever since I was a little kid I remember them being way better than any fast food restaurant. I was back from college for winter break and stopped by since it was near, they're still killing it with their burger game. I recommend giving it a try, it's more authentic than any other burger I've had from any other restaurant. Props to El Pollo Rico! read more

This is some excellent chicken, so if that's all you're worried about, Pollo Rico is a solid choice. What disappoints me is that they've changed what you get when you get a whole bird. There used to be a jalapeno in with the grilled onion and chicken. The rice and beans they give you are little more than a personal serving. That's fine for a quarter or half that could be a single or two servings of bird. For a whole bird, I was counting on feeding 4 people. They still hand out plenty tortillas. They only gave us two servings of salsa too. I hadn't been in a while, so I didn't know they made these changes. Everyone liked the chicken so much, lacking the other items wasn't overly relevant. Next time I'll know to order more extras. I'm also looking forward to trying the parrillada. read more

Value? Check Taste? Smokey Speed? Lightening Just head here now, stop looking for other places. Get the half chicken and their scrumptious sides. Unbeatable price, unbeatable taste. read more

El pollo muy Rico. Los frijoles tan calientes! Las tortillas sabrosas. Me se hace agua a la boca este lugars! So tasty too!

Please don come here they don't give you hot sauce on food purchase, go to el pollo regio it taste batter and you 2 hot sauces for free.... it used to free open sauce bars I don't understand why the chance now they sell it if you want some sauce I was 20 minutes on the drive trough and I am going to eat with no hot sauce .... thats mess up read more

Great straightforward Mexican style charbroiled chicken. If you're from the west coast, think of this as El Pollo Loco leveled up 4X. Great prices. We had whole charcoal chicken with charo beans, Spanish rice and tortillas. The creamy, spicy avocado/tomatillo style salsa is the co-star of the show. So much food. Absolute regular go to. read more

Got the half chicken with sides of rice and beans. Really tasting chicken and good value. The drive thru is really convenient as well

I was told this was the best charcoal rotisserie in town. Purchased the whole chicken meal. Got home straight off the bat, no tortillas. The chicken was in a paper bag inside of a plastic bag. Rustic, but im still onboard. We get halfway through the meal when we start coming across raw sections of chicken. Please see provided picture. Hopefully no one gets sick, otherwise I will come back update my review and drop it to a one star. Im giving 2 stars only because it tasted good. The meal came to $19 and some change, its enough food to feed 2 hungry guys or a family of 2 adults and 1 child.....if they provide the tortillas. read more

El Pollo Rico - Fast Food Near Me - Austin, Texas

Came here for the first time last week - taco combo, one beef and one pastor - and couldn't wait to come back for more. Today I returned, excited to get a second round of the beef taco and try out the chicken.... boy was I disappointed. Since last week, they've changed up their menu - no more taco combos y'all. They've also completely changed up the standard beef tacos. With the old beef taco the meat stole the show - more of a classic street style with onions and cilantro. I could have eaten it every day for a month and still been happy. The new beef taco includes various peppers and cheese that do nothing to bring out the flavors of the meat. Honestly, it was boring. The pastor taco from last week was over-sauced in an adobo sauce that was way too sweet for my tastes, and today's chicken taco was bland and disappointing. I'm sure they'll do the toppings however you'd like, but the customer service is so hit-or-miss that I feel guilty complicating my order. Even today it seemed like they were rushing me through and not really listening; they completely left off my chips and salsa order and when I said something they seemed annoyed. Sorry if I messed up your "customers served per hour" streak or something. Last week they forgot my drink and again just tried to shuffle me on through. Plus, without the taco combo it's more expensive to get the whole experience and I'm not sure that the cost/taste/service balance is in check. read more

El Pollo Rico - New beef taco on top. Bottom photo is the old beef taco. Not all change is good. - Fast Food Near Me - Austin, Texas

How do I best describe this....homestyle...fastfood is what I come up with. Kinda like backyard get together, it's good and they break the monotony of the other fastfood chicken places read more

El Pollo Rico - Part of the menu - Fast Food Near Me - Austin, Texas

For an inexpensive delicious tex-mex spot, stop by this place. I got the chicken bowl. The chicken was cooked well and delicious. I suspect it was cooked in a ton of butter so probably not healthy but definitely tasted good. My wife got a vegetarian dish, she wasn't as impressed as I was with my dish; she it was fine. The restaurant interior wasn't anything impressive (my wife did complain but I thought it was cool to go to a small family owned place). The employees were fairly friendly. Check it out; it's a unique experience and the chicken tastes great. read more

El Pollo Rico - Chicken bowl - Fast Food Near Me - Austin, Texas

DAMN!!!!!!! That was so bleep bleep delicious. I got the 1 a 2 piece special. The shells that come with are nasty and I would not recommend. The chicken, rice, beans, sauce, and lime were absolutely devine. The meat was seasoned so well. It was absolutely amazing! Next time I am getting the whole chicken because there will definitely be a next time. read more