Great service, always friendly! Love the Italian sandwich. There's something for everyone in my family and if you have the app you can get good deals. read more

Really enjoyed my cold sub from Jersey Mike's. I got the original Italian, which consisted of provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni. The sandwich comes with onions, lettuce, tomato, red wine vinegar, oregano and olive oil, but you can customize the toppings to make the sandwich to your liking. You can also choose between white bread, wheat bread, or rosemary Parmesan bread. I loved the rosemary Parmesan bread! They have several sizes (mini, regular, and giant) and you can even get it as a wrap. The regular was a great size for me. Definitely recommend Jersey Mike's! read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - Austin, Texas

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I've been to this location several times and I love how consistent they are with preparing the subs. This is definitely my go to place when I'm craving quality subs. The team is friendly. read more

I came here early last week to pick up a catering order and had a good experience. The store wasn't too hard to find. The food was also delicious! Everyone was happy with the sandwiches. The catering order was also ready for pick up when I arrived. And they had a fridge stocked with soda and sparking water so I could grab one before making the drive to the customers office. Staff was friendly too. Well done Jersey Mike's!! read more

I've had jersey mikes before and got food poisoning a long time ago at this location so I haven't gone back for awhile but my son loves jersey mikes and wanted one for dinner and I felt like sandwiches so we decided to pick 3 up to go. I got his order but when I got there I had a hard time deciding what to get. The menu isn't vast just not sure what the difference is with each sandwich and when I asked the workers they weren't that helpful lol they weren't mean or anything just not helpful and didn't explain all that in depth. So I just got a simple turkey one and 2 clubs. The sizes and prices are extremely high I felt. I was hoping the quality made up for it. I didn't remember it being so pricy for a large sandwich. I got 2 mediums and a large hoping it would be enough for 3. Didn't seem like it until we got home and started eating it with sides. We were able to save 2 pieces for lunch try next day. But the price I feel is a bit steep for a regular sandwich. I wasn't wowed sorry. I was hoping to be wowed by the quality since it was a bit high. And I was hoping the bread would be fresh and it wasn't that night. But was it a good sandwich? Yes. It was tasty. But not sure it's worth the price. I like um sandwiches stuffed and fresh especially the bread. Potbelly and which which still tops it for me. read more

Jersey Mike's Subs - Meats and cheese - Fast Food Near Me - Austin, Texas

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OK, so I'm in Austin for work. I'm feeling a little homesick because my family was not able to come with me. First time going to a Jersey Mike's subs as soon as I walked in it felt very welcoming. It seemed to be a little lighter inside of the restaurant than outside. The workers greeted me very warmly, assisted me with the menu and had the food in front of me faster than I knew it. They didn't know it, but for the meal and the time spent conversing with them I didn't feel quite so homesick. Definitely going to come back whenever I am back in Austin to all of the people who I know here in Austin andthat visit frequently From out of town. read more

I got followed to the drink machine, i got followed to my vehicle. These people were super weird. No wonder the store was empty. Never seen an empty Jersey mikes until here. Don't come, go to another. Weirdos. The white and the black dude were not ok. read more

One of my favorite places to get a sandwich! This location gets really busy during lunchtime so make sure you send in your lunch order early in the day. My favorite go-to sandwich is The Club Giant sandwich which is like two regular sandwiches if you want to spilt with someone. Get the app so you can generate some reward points for each purchase. read more

"Owner" is very rude. Terrible customer service and very slow. Save the trouble and go to another branch

I love here, very nice place and kind personals, first tried here and loved it. Recommend Mikes famous Philly and chicken Philly with lettuce and tomato read more

I learned a lesson. Don't order the Gargantuan, it's too good, and too big, but I got one thinking I would cut it in half and make a snack out of the remainder,(yeah right). It's also too hard not to eat it all, if it's within reach. Seriously all their stuff is fresh, bread is great. Go there at the risk of peddling the bike, or running the extra mile. I recommend it, probably for informal game day, or any reason you can think of. Cut the sandwich first. read more

Customer Service: Poor Timeliness: Horrible It is next to a busy Chick-fil-a, so I decided to skip the Chick-fil-a line and go into an empty Jersey Mike's. 4 employees were preparing online orders. It took them 3 minutes to even acknowledge that I was standing right in front of them. They took my order and then proceeded to continue working on online orders. After I had been standing there for at least 5 minutes I asked if they would make my sandwich since I am standing there waiting. The reply I got was "Give me a minute and I will make it." I waited an additional 6 minutes. The sandwich took only a few seconds to make. What should have been a quick in and out turned into a 15 minute wait with no sense of customer service. read more

The customer service is top notch. Friendly, professional, and efficient. Highly recommend if you're in the area. The sandwich tasted even better because of the service. read more

The lady at the register that has blue eyes is rude, we were just asking her to add bacon, and she was just gossiping with her friend instead of paying attention to the customers. read more

This Jersey Mikes cares more about its paper bags than it does about customers... I go to my local Jersey Mikes in Denton all the time and they've always been hospitable and friendly, the food is good. However as I pulled into this Jersey Mikes parking lot, my three year old got very sick. I went inside and asked if I could just have a bag. The lady said "oh yeah no. I don't think we have any." As she stands in front of several stacks of paper bags all along the wall.. She goes to check the back and I thought maybe she didn't know any bag would do (really not picky when my kids covered in barf) so I clarified "even a Jersey Mikes paper bag would work". A second employee behind the counter said "No yeah, sorry". The other employee came back out and said "Yeah sorry, no." They didn't mention anything about company policy and I didn't really ask as I had to get back outside to help my son, but I could see this was probably a matter of not being a paying customer. I get it they aren't a charity case, but idk.. if I had to choose between helping a potential future customer or getting my moneys worth out of a small paper bag and leaving them with a negative memorable experience... Giving an extra star because I like the oils and spices.. read more

Meh. This review is about an Uber order that I placed. I asked the Uber driver to make sure that my sandwich was toasted (apparently the "need anything else" section on the order doesn't appear on the restaurant's side). He asked them to make another sandwich and toast it (mind you I'm pregnant and really shouldn't have lunch meat that hasn't been heated). They told them they couldn't do that and sent the over driver on his way. When I called the store, they had a totally different story. Apparently the Uber driver didn't ask them to remake the sandwich and he refused to wait for them to remake it (if he didn't ask to remake it, why did he insist on not waiting for them to remake it???? Lol doesn't make sense) since they couldn't toast a sandwich that was already packaged up and ready to be taken out the door. Which is understandable, but I made it very clear that if the sandwich was not toasted they needed to remake it. So I don't really buy into what the employee I spoke to said, but to each his own. Side note - this man on the phone who said he was a manager proceeded to tell me that all of their meats are cooked and cured and fully cooked therefore safe for pregnant women. "Even Mrs. Jersey Mikes ate here every single day when she was pregnant and enjoyed herself an original Italian with no problems!" Ooooookay lol read more

I literally just got kicked out of jersey mikes. I was ordering a 20$ sandwich and out of habit hit my nicotine vape and apologized, the lady making the sub proceeded to say "you have to go". I was like my bad won't happen again. She proceeded to say I got you on camera you have to get out. What kind of liberal crap is that ridiculous she probably just felt like she made too many sandwiches and earned a break. Will never be back to spend 20$ on a sub. read more

Absolutely ridiculous! Came in when they opened. Door was unlocked. Instead of a hi or hello, the old lady yells We're not open yet. I tell them the sign on the door says you open at ten and it's ten plus the doors unlocked. Another guy freaking tells me "NOT BY OUR CLOCKS" and asked me to stand outside until they're ready. I really hope management sees this and fixes it. You have lost my business for LIFE! Hire the right people please! 6/21/19 read more

Came here again for lunch and it was a disaster. Their ordering system is terrible, the guy in the middle cuts the bread but then has to go backwards to get the meats and cheese. He couldn't get the orders correct, messed up on the meat selections, and turns out he messed up on my bread as well when I got back to the office to notice. They don't really toast your bread unless you are getting a grilled on, the guy who puts you items on your sandwich has no idea whats going on either. The ordering system here needs a lot of work. The cashier girl wants to tell everyone her life story so that also holds up the line as well. Bad experience, the food the first time was good but the second time went downhill, so I'm not really sure what to tell you. Night and day experiences. Went here for lunch with coworkers. The food is pretty good and you get a good amount of meat on your sandwich. The wait is a little long, I think maybe they didn't have their system down so it was taking a while. It is nice that there is bacon to add to your sandwich. I think they can toast the bread since they have a grill for the cheesteaks but I didn't ask, so maybe next time. I noticed they have a reward program while waiting for mine to be made, the lady behind me was checking out and had it. read more

HELLO BEAUTIFUL WORLD, WANT A Sub??? Pop by and see what you will enjoy :) The crew were very helpful and Splendid I might say. The place is great Inside was clean, I got a #7 good Quality of meat :) I think... I'm a Meat eater Monster RawRrrr!!! But anyway, I like the way they decorated inside too check it out see what you think!?!?! ;) We Love Keeping Austin Beautiful & Weird Keep Smiling!!!!! read more

I was reading the reviews so I was skeptical coming in. However they made my experience very pleasant. Everyone was very nice.. the worst part was the Karen that has an attitude but we have those everywhere! read more

FINALLY a Jersey Mikes has opened up near me!! Love the big kahuna!! My absolute favorite, today they recommended that I add chipotle mayo to it, or as they refer to it as a #99.. Absolutely delicious!! Tried to get a picture but I ate it too fast.. Ooopsie! The gentleman behind the counter even went out of his way to get me a high chair for my son, and brought me my food. Great customer service, great food, will be back! read more

Jersey Mike's Subs - Ate it so fast, didn't have time to take a pic! - Fast Food Near Me - Austin, Texas

I went here for the first time last week with my co-worker for the first time. My JM turkey sub was the best darn sub sandwich, I really wasn't expecting to be dazzled. The bread was good, toppings were excellent. I wasn't going to get pickles but the manager recommended them, they were very good. Service was good, and my sandwich was ready in a jiffy. Even the tea was fresh and bold. They have Ms.vicker's kettle chips, a favorite. read more

I've visited a few different locations in the greater Austin area and this jersey mikes has got to be the worst in the Austin area. Each time I've visited this location, I was not greeted with a friendly welcome, but yet a unwelcoming gaze from the employees as if they don't want to be there. The last time I got a sandwich, the sand which was built incorrectly. Also I was not asked what size sandwich I would like, very unprofessional. Go to jimmy johns around the corner. read more

THANK GOD FOR A GOOD VEGGIE SANDWICH!! Wow I love Jersey Mike's. I think I've been here 3x a month for the last year maybe? Me and my friend sort of made it our tradition, because it's one of the only places with a fast, fresh, SUPER F-ING DELICIOUS vegetarian sammy. Those seasonings!!!! Parm bread is my go to. Don't forget to put it your number for the rewards, they don't always remind you. And they've never gotten my order wrong. Only complaint, I wish they had a better alternative to using the wax sandwich paper underneath it while prepping--because they throw it away after they put your sandwich on the clean paper. Seems like a LOT of waste. Not every location does this though.... read more

Good, solid, consistent sandwiches. The staff here are also extremely kind and friendly. Service is fast and efficient, I come here once a week and it is always on point. read more

Refused service because we didn't have masks on. Austin has lifted the mask mandate - every single place around you is open mask free to vaccinated people. Despicable and embarrassing for y'all to make people put a mask on to order, then turn around and walk 10 feet to take it off and eat. Took our business across the parking lot to jimmy johns. Next time I'll be sure to put my yellow star on to identify myself. Kidding - there won't be a next time. At least update the sign on your door stating you're following city of Austin's orders because you're not. You're making your own rules and that should be on display so people can be aware of the kind of business they're supporting. read more

Hard working staff and the food is amazing, most of the time there is a manager signiture sub you can ask about. Gotta get the Chris Sub (if they still have that) philli chicken with buffalo sause, ranch, and jalapanios grilled. Heaven in a bun. read more

Don't go here if you are in a hurry. So slow! A line is out the door and the employees are wiping down the counter instead of making food. They should get paid by the sub instead of the hour. read more

I went into this location when it was slow. Nobody behind me in line. I simply asked for the #11 which is ham and salami but to sub the ham for pepperoni. She had to confirm this twice,but yet still failed to compute that combination and gave me a ham and pepperoni sandwich. I understand this isn't subway, but come on. I spend $10 on a sandwich in which the sandwich maker doesn't even listen to my request. read more

I had lunch here today and was a little underwhelmed. With a sizable crowd, it wasn't terribly intuitive where the line started and who was just standing and waiting for their order. It seemed a queue of some sort would help. And yes, it was the lunch rush and the place was packed, but I waited 15 minutes for my food. A lot of people behind me in line got their sandwiches before me. For about $8, my Philly Cheesesteak was okay but not very filling. It would have been over $10 had I added on chips and a drink. Probably wouldn't go back, at least not while it's super busy. read more

I never have a bad experience here. The staff are so friendly and very efficient. One of my favorite places to get a good sub. Very happy with today's service (: read more

Just had large order delivered to office. The service was prompt and extremely friendly. The tuna sub was the best I've ever had. I will definitely be using this restaurant again! read more

Awesome Food And Great Hard Workers They Deserve 5 stars...They Treat You Like Family Hold Convocations Wit You While Your Waiting...They Make You Feel At Home With Greeting Hello Whoever Walks Thru That Door read more

We ordered for 130 hungry high school students. This Jersey Mikes met and exceeded my expectations. I look forward to working with them again. read more

New place on the block. Ordered the Original Italian mike's way and the Big kahuna. Everything was fresh and crisp. They are generous with their meats. Very well seasoned sandwich, and portions are pretty big for a regular size. The Big kahuna was hot cheeseeeeeey and it was absolutely divine. Wished they toasted their sandwiches though. Also they made their sandwiches pretty fast too! read more

I'm always up for trying new sub shops to find a new great taste n service. Well this place was right on w/my 1st visit! I do plan on returning to try different subs n they had good helpful patient service too! 2 thumbs up so far!!! :) read more

Food is usually pretty good, but today I went in with my husband and son and ordered. I didn't see any name tags and specifically looked for a name tag on an African American girl. She was not wearing a name tag anywhere on her. Didn't seem very polite at all. And the thing that is making me leave this review is the fact that she was chomping on her gum while preparing all the sandwiches. Not even with her mouth closed, with it wide open, smacking it with every bite. Now I've worked in the food industry, and for people who haven't, this is absolutely disgusting and as a ServSafe manager, this is inexcusable. I have also been in the position of ignorant food preparer, but at least I had the common curtesy to keep my mouth closed and not unintentionally spit all over the food. I would gladly come back here if they got rid of this girl, or made her go through some serious observation from the management. And tbh if I go in there again, and see her there behind the counter, I'm walking straight back out. read more

Best sandwich I've had. It's so good and cheap. I can't imagine anybody not enjoying this place

The service is not good and the owners don't like to make it right. We placed an online order and went to pick up the sandwiches and they told us the order didn't print. Then they proceeded to have us wait 30minutes in line because they had other customers ahead of us. The owner doesn't take accountability and manager isn't much better. We won't be back and would love to see the franchise come down on these owners. They give jersey mikes a bad name. It's unfortunate. read more