Brandt greeted us today with a friendly smile. He was very helpful helping my boyfriend choose a sandwich since it was his first time saying "I'll make sure to take care of you". I really appreciated how nice and helpful he was. Even as we were eating I watched him walk around and clean the tables and make sure everything was presentable. I will definitely be back and I hope Brandt is here to help! read more

I have always been a big fan of Jersey Mike's, ate dozens while I lived in Florida and every sub was packed with meat and the same every single time. However, this sub shop is inconsistent and the subs I bought today were not Jersey Mike's Subs. I had the number 9 (which I've had for years) and was stunned when she put ONE slice of roast beef on the sub. If I want a sub that has one row of meat on it I will go to subway...much much cheaper. And to boot...$27 for that and two other subs that the bread tasted like it just came out of a factory...nah...you lost a customer today and one of your biggest fans. read more

Best peanut butter cookie I have ever had! Oh, and the subs and service are pretty awesome too. Always get great, friendly service.

Stopped in here today (7/29) around 11:15. Stood in line for a while and then someone (scruffy blondish hair) came to take our order. I was ordering two giant subs, one mini, and a kids meal which I think is a totally reasonable order. My husband and son were sitting at a table near by so they wouldn't have to wait in line with me. When the guy is taking my order he doesn't let me finish and when I say, "oh, one more still" he replies "oh God" with a ton of attitude. I was going to just let this slide since I already had spent time waiting in line. He wrote down the order for the last sandwich and then says, "I was going to help the rest of the line but not now" (again, full of attitude). He walked away and I thought about what I wanted to do because I hate being rude or confrontational. I then stepped up and said, "Excuse me, sir. You can just cross out my order. The attitude was not needed" to which he responded, "okay" and I turned around to leave, recounting what happened to my husband as we walked out the door. I've been to this location before but usually go to one closer to my home in Gilbert. I will never ever ever come back here. That was seriously the rudest anyone has ever been to me in a customer service setting. read more

Here's a tip guys, when a customer says "NO TOMATO OR ONION", that means they don't want any tomato or onion on their sandwich. Other than that, the sandwich was good. They slice their meats fresh, so the quality is superior to many of their competitors. The prices are a bit high, but I think the quality justifies it. My only gripe is they didn't listen to what I told them. Pay attention next time and maybe I'll give more than 2 stars. read more

This bad review will be the sixth bad review out of the last seven reviews for this place. Even the four star review acknowledges some of the problems, but still gives it four stars anyway. There are so many things wrong with this place. I am not even going to detail them since they seem to be covered in the most recent reviews. I will just say that those bad reviews ARE ALL TRUE. I will just add that the management (is there a management?) of this place is a joke. They really deserve to go out of business. The employees are allowed to just run amok and do whatever they want, and boy do they take advantage of it. The last time I was there (the LAST TIME for this location) one of the employees was messing around with every customer and actually seemed to be trying to drive customers out of the store! Disgraceful. read more

I told them it was my first visit, they looked at me as some weired thing. Nothing to tasty, and very expensive read more

This is one of my favorite places to eat. The staff here is all very friendly! Great food, I recommend the salad tubs as well.

A little pricey and the service was not very fast but the red pepper relish is a real treat. Mostly sweat with a tart kick.

This location is awesome, we walked in and was greeted by the worker named mike. He was funny and joked around when it came to topping our sandwiches calling it his way aHim and the other guy working were very polite and helpful. The subs were made fast and tasted great! I will definitely be returning to Jersey Mike's! read more

Well, My son and I came in and all I hear is "Oh Geez, wont it ever stop, theres other places to eat you know!" So I repeated it to the man who said it and his response was "well there is other places, but you can eat here if you want!" I almost left immediately but I didnt want to give him the satisfaction. So we ordered our food and before we left I asked him his name. He said, Mark first, then said Mike like he forgot, so its probly not even his real name. But hes about 5'7, red hair, wearing the blue shirt. And we ordered about 2:43 PM. Not happy at all about this experience! read more

great sandwiches! and the sweet tea is awesome! i will be going there allot lol.

I swear if people don't like their job they should find another one! My husband and I just went into this location 15 minutes ago and I'm already yelping smh! There were two employees working a male and a female, the male had major attitude, throwing bread, hitting the meat slicer! No joke! The female was nice but you could see she was getting frustrated with her coworker, I felt bad for her. Anyway the guy wasn't even asking us what we wanted on our sandwiches, throwing stuff on like he was irritated we were even there. It took everything in me to not just walk out (my husband has more patience then I do) eventually our sandwiches were correct, he began wrapping one sandwich and told his coworker to change the paper roll she pointed at her wrist and said I can't (her wrist was in a brace) That sent him through the roof irritated, he finally got the paper roll on only to become aware he had cut himself during his tantrum and took off into the back! I'm not sure if this guy is the manager or assistant manager or just an employee but he needs to find a different job! I won't be going back. If I could give zero stars I would! read more

I'm so bummed there's not a Jersey Mike's in Tucson, but everytime I drive up to Phoenix and need a quick meal, Jersey Mike's is where I go. I love how fresh the ingredients are - the ingredients are much more high quality than Subway or Eegees. That's the main reason I love it - the amazingly fresh ingredients. Otherwise it's your typical sub sandwich place. read more

I have visited this location twice in the past month. I will be honest, I only buy the #13 because it is the closest to the taste of a sub from Jersey. add the salt, pepper and oregano and I think I was back in Jersey eating at a sub shop there. The meat is freshly cut, the bread (you don't get choices back in Jersey at a sub shop so wheat or white was fine by me) was nice and crusty on the outside and soft on the inside. The employees were very nice both times, same crew. In fact they remembered who I was from a few weeks back and held a great conversation with me. In fact they were just as friendly to another repeat consumer who came in after me. Overall, the staff was very courteous and the sub was great. i will be back for more. read more

BEWARE OF THE ANTS.... When I first got in and was looking at the menu someone else came into the store with a take out order he apparently had made a little bit before I got there. I overheard him asking for a refund because his the turkey on his sub tasted "rancid". There was some confusion with the staff on handling the refund, but they helped him and he left. I ordered a Chipotle cheese steak sub and while waiting for it to be made, I watched one employee struggle through making another couples subs and having to ask 3 times what they wanted on the subs. Regardless, once my sub was made I sat outside and ate it and it was pretty good. However, then I went back inside to refill my drink, and discovered the reason while I'll never go back there... While setting my drink down on the soda counter I noticed ants everywhere. There was old dried up tea from the tea maker and they were swarming. I was a little surprised I hadn't noticed them when I filled my drink the first time, because of how many there were. But then came the best surprise... When I got ice and started filling my cup up with Sierra Mist (or whatever it's called now) I ended up with about 10-15 ants in my cup after the bubbles went down. They must have been crawling around up in the nozzle. I didn't tell the staff because I didn't wanna deal with it, so I basically just left wondering how many ants were probably in my first cup of diet Pepsi. So, they lost a customer for life. Not just at that location but at all of them. If I can find a way, I'll be sending this to the local health department too. read more

It's a touch more expensive than your subway/quiznos type of place, but the service is unmatched and the sandwich is of higher quality. The staff is courteous, helpful, and make you feel welcome. I go every couple weeks for lunch and the service/food is on par every time. Enjoy! read more

I have been eating at this particular location since it first opened and I've only had one bad experience. It had nothing to do with the food quality but the dishonesty of an associate. Approximately a year ago I was having lunch and I accidentally left my iPhone 6 Plus at this restaurant. I went back to the restaurant 3 separate times and utilizing the Find my iPhone app and also the AT&T store which is directly next door. The app was stating that my phone was in the restaurant so I went back in again for the fourth time. Now, when I was searching frantically and asking the manager about my phone. The manager just said that he had my phone and that he said here it is. The manager who cleaned my table held it he entire time. What a jerk!!! Luckily that person isn't at that location anymore because that's why I'm back watching there. While he was there I didn't eat there. Thank goodness he's gone and it seems like there are good people working there now. read more

This Jersey Mike's location, specifically, is the reason that I will return to the franchise. I used to go all the time in college but stopped once I began cooking for myself. Now, I will return many times, when I want a tasty sub with quality service. Javaughn stood out to me because he did not give me the same cookie cutter response most people would give. He actually wanted to know my name and have a conversation! This kind of interaction is dwindling in today's service industry so I commend him for that. read more

Have not been there in years because the first experience was terrible, but had a coupon so decided to try it again. Well it was just as bad all these years later. They would not honor the coupon because the fountain machine was down. Again very poor management IMO read more

Great subs, the Club Supreme mike's style was really good

I had a great experience today the blonde kid and curly headed kid are the nicest employees ever and they deserve a raise!

Met up with friends here for lunch. They handled the lunch rush pretty well but nothing outstanding or unique. I got an Italian on wheat bread. The bread was soft and yummy, the very limited(variety-wise) toppings were fresh, but the sandwich seemed scant on the meats. They were generous with the tomatoes and lettuce but the sandwich was still 80% bread. I had it "Mike's way", which also included what seemed like a pint of oil and vinegar on each side. The last few bites of my sandwich were soggy-yuck! Price is high for what you get. Easy parking and average service. I'm still looking for a sandwich place with the quickness of Subway but the deliciousness of Cheba Hut. read more