Second bad experience ... Last time staff was beyond slow and bothered to be at work... Today the store was out of roast beef read more

Our subs were delivered on time and were fresh and delicious. We'll be back for sure!

Poor service, waited in line for 20 min only to have a customer behind us have his order taken and stared first. I was ignored when asked a simple question. Seemed to be lacking a manager. Unorganized kids read more

Woman that was working was on point. Asked the guy who made our sandwiches what they were and he said "I don't know what they are" she also asked him for the ticket for the order. He said "I don't have it". Must suck to have to carry that guy through a shift. My food was drenched in sauce, basically a soup sandwich. My wife got the first cheese steak I've ever seen with no peppers or onions on it. I think there was one sliver of vegetable. $23 for a soggy giant sub and a regular with half the ingredients. read more

7 pm on sunday they are open until 9. grill is closed because the employees want to leave

Jersey Mike at this location has gone down hill the last 4 or 5 times I been here they really skimp on ingredients! For 15 dollars for a giant sib you would expect the sandwito at least be loaded on the lettuce!My sandwiches were flat with the least amount of meat. I had to take half of my sandwich and place contents on top of the other half of the sandwich just to taste the meat. Roast beef used to be top shelf but this was dry almost like old and overcooked. read more

I have to say Mike, Brandt, and Aaron are doing a FANTASTIC job! My wife has celiac and when she found out Jersey Mike's carries GF bread, she was elated. Now it is one thing to have a substandard GF option and no real concern for cross contamination. However Mike, Brandt and Aaron are pros. They scrubbed down the meat slicer, washed down the counters, washed their hands and changed their gloves. Plus ensured the knife that was used was not contaminated by the other sandwiches. Again, if you are looking for a solid GF option for sandwiches go see these guys! read more

Came in and had an amazing sandwich! I asked for a recommendation from one of the workers - Brandt Mitchell - and he hooked it up! Got the #13 Mikes Way and Brandt style. He cooked the meat and bread up on the grill and made sure to throw in some red cherry pepper spread. The workers were all very friendly and the wait wasn't long at all. Not sure why this place has one star ratings. The place is very chill and the sandwiches are way better than Jimmy johns subs that are tainted with the death of innocent lions. read more

The employees were pleasant and that's where it ends. We ordered 3 different subs, all less than mediocre and more than overpriced. Stale bread is unacceptable!!Mike must be here because they tossed his subs out of Jersey! read more

I went to the Store on Az. Ave tonight. I usually go to Firehouse but thought I would try Jersey Mike's. I will not go back, there is no comparing the two. There was very little meat and being there for the first time was not helped on how to order. Not as helpful or friendly as Firehouse either. Sorry:( Chris read more

I love jersey mikes but coming to this location was a mistake! Their customer service is horrible and they are extremely rude! Except the one lady with darker hair who took my sub # order. The young skinny mid aged guy with a goatee was so rude! Along with the African American at the register who rang my order with a smirk on her face. The young gentleman didn't even listen to what I wanted on my sub and kept putting oil and vinegar (loading) it onto my sandwich when I told him none on one sub and light on the other! They didn't even make another sub but all felt aggravated and annoyed for his mistake not mine.. And just gave me two cookies to make it right.. I don't want the cookie I wanted my sub to be right. I love jersey mikes!!!! But will never go to this location again!!! read more

Picked up an order here last night after leaving work. Place was very clean with extremely friendly staff. I would definitely come here again if I get the hankering for a cheesesteak on the way home from work again! read more

Haven't had a bad experience here until today. The staff was attentive when we walked in, but proceeded to mess up two out of three sandwiches. My friend was eating here for the first time and when she was asked if she wanted it mikes way, she asked what it was. The female supervisor with glasses rolled her eyes and rudely went through "mikes way". She drenched the sandwich in oil and vinegar and put someone elses sandwich topping on it. When they were asked to fix it, theres was more attitude and a battle of he said she said between the customers and staff about the order which is pretty unprofessional. read more

We liked it! Friendly staff, extremely clean facility, nice prices and great quality of ingredients. On weekends they have a special; 2 regular subs, 2 chips, and 2 drinks for $12.99. They have a handful of toppings to choose from...I really wished they had black olives but they do have pickles! Also if you get it "Mikes Way", which is vinegar, oil, and spices, you should know they really pour on the vinegar. I prefer alot of vinegar so I like it but those of you who dont may need to let them know to go light on the vinegar. So if you're looking for some yummy subs give them a try! read more

I love Jersey Mike's! They definitely have the best subs that I've ever had from a sandwich place! The staff members are hit-or-miss though. Sometimes when I go in they are so fantastic and other times they make me feel like an inconvenience to them for ordering a sandwich. read more

I love all Jersey Mikes, always. The subs are superior over all other chain sub shops. The guys at this specific shop are crazy nice and actually wanted to chat and offer great service. My sandwich is great every time I go here and thats what I love most about Jersey Mikes, the consistency. Any time I'm at the mall and find myself hungry, its worth the short ride across the street to get a sub from these guys. read more

These guys never disappoint. Recommend the #13 or #17. Sign up for the sub club and collect your points for free subs. It can get busy during lunch, so order online if you can to avoid wasting your precious lunch hour. read more

Do you not order anything from this restaurant. We ordered via Uber Eats and received only half of the order that was requested. The restaurant was then attempted to be contacted, but no one answered the phone on multiple phone calls. The customer service is unable to be rated, however as they don't answer the telephone I would give them a -5 stars in addition to their incompetence for the inability to count to two read more

I went here on a date with my ex who was a cheap dude only took my there cause he had a free sub coupon, I had never had Jersey Mike's and I've never really been a fan of subway, but I got a number 8 with mayo on both sides, and I don't put tomatoes, lettuce, or onions on it because veggies on my sub aren't my thing, but I do let them put olive oil, red wine vinegar, oregano and pepper on it. It's AMAZING! The service is great and the employees are very friendly. Anytime I go in and the boys that are working try and impress me and it's honestly funny but they have great customer service skills and they really take their time and put a lot of effort into making the subs. I always go here if I am in a mood for a sub. And don't let that what these other people are telling you about your sub getting all soggy if you put it in the fridge if you get it in there when you know your full it is bomb as leftovers. read more

I gave 2 stars because the food was good.. Service, not so much.. My review may be harsh because of a pet peeve. My order was wrong because I was never asked what I wanted on my sub. Usually that's not a big deal EXCEPT the remark was "that's not what the ticket said" when I advised them. Rather than a simple oops and "I'll remake it", I felt like it was a hassle or an inconvenience to correct my order. Customer service is everything people. read more

Great sandwich with fresh bread. With a regular sub being 7.5 inches plenty of food for a good price. Guys know how to make a mean sandwich.

So people were RAVING about this place at my work... and I work at a sub shop. I was tempted to see and taste the competition. Both the workers messed up a few times and dropped stuff and looked as if they were lost. MIkes way seems okay but i didnt get it.. Instead they drenched my sandwich in some sort of dressings or oils.. wow it was salty and sweet as hell. I give the sub a 2 star. and the workers a 1.. I dont know if ill be back often if ever. read more

Let me start off by saying these guys in here are so unprofessional and just seem like they're dicking around majority of the time BUT strangely it's comical. They talk to you like you are not a customer, talk to each other like they're brothers, clean and talk about money at all the wrong times. I've been to a ton of Jersey Mikes and for some reason they made my sandwich SO GOOD. I asked for my deli meat to be heated up and they melted the cheese on top just perfectly. I can't get over how good they made it. This with the side comedy is just what I needed during a Christmas shopping break. read more

Positives: Only good thing was the time it took to get our order completed. We were in and out in 15 minutes with our takeout order. I guess I should say they are fairly generous with their meats. Negatives: Condescending customer service, 5 guys behind the counter and not one was friendly. The huge pink bricks of processed ham should not be the first thing you see when you get to the counter. Ordered the #13 Italian sub, bread was dry, and cheese was tasteless, not a great combo. What kind of sub shop does not offer Italian dressing for an Italian sub? I'll pass on this place, and head to firehouse from now on. read more

Horrible customer service! If I could give this establishment a -5 I would, I had a free regular sub coupon, with no expiration date and they would not honor it. In fact they would rather throw the sub away than honor the coupon. Horrible customer service. read more

It is hard to find a good sandwich shop in Arizona. Jersey Mike's subs are good and tasty.

I love this place! The staff is friendly and welcoming. Their sandwiches are delicious. My favorite is the club sub, mikes way! The only thing I'm not too fond of is the bacon. It tastes weird to me every time, but that's just me! Never had a bad experience here. read more

So I've lived down the street for almost three years now. I figured it's about time i try this place out. It was honestly even better than i expected! I'd heard good things. But wow! My only complaint was that the wheat bread tasted a little too dry for my taste. I got the Veggie, of course, and I found it to be an excellent blend of veggies and cheese! Good chip selection, excellent Mango iced tea! So tasty! I'll definitely be back! read more

Had a great experience here. Had never been before and went in for lunch on Sunday. Got a cheesesteak which was perfect. Excellent bread and friendly service. A bit more expensive than other sub chains but much higher quality food. read more

Ok roast beef sub, had Mike's way. My only complaint was I was so hurried to decide and pushed down the line from the time I entered the door, that I didn't have time to really look at what might be good that I hadn't had before. I left with having an ok sub, which I wish I'd had more say in. read more

Service is pretty quick and workers are friendly. They slice their meats and cheeses as they are making your sandwich. I like the Turkey and Provolone and the bread is always fresh. Make sure to sign up for their emails. You will get a coupon for a free sub and drink on your birthday! read more

One of my favorite sub places. Reminds me of home on the East Coast. Highley recommend. Staff is always friendly and gets the order right the first time. read more

I enjoy Jersey Mike's and make it one of my regular stops. I especially enjoy the Chipotle Cheese Steak Sandwich. Consistent and fresh!

I was not pleased with the food nor the customer service. I don't understand how you work at a restaurant and don't know the order numbers of the sandwiches. I ordered a #7 which is a turkey and provolone. I asked for them to heat the sandwich and melt the cheese. The worker stated I didn't know it came with cheese. After I brought it to his attention he continue to make the sandwich. I asked again and he flipped the sandwich over and the other worker picked the meat piece by piece off the sandwich. I asked them not to play with food that I have to eat and they just laughed. I will never visit this restaurant again. read more

Went in on Sunday, service was quick, friendly, and the food was great! Good alternative to subway.

Great service from the intial greeting at the door to the assembly of my sub to the cashier that rung me out. Pepsi fountain is clean and mixture of soda is perfect. Clean dining room. read more

Love Jersey Mike's. Being a back east girl I always go to Mike's when I want a sub. Always fresh meat & bread and gotta love they have Pepsi. Staff is always friendly and the beach pics remind me of home. read more

I have been to Jersey Mikes about 6 times before at the Chandler blvd location and the service has always been good. Today I came into the chandler location and I was amazed by the team work of two gentleman! I was there at about 7:30pm and a blond fella and a curly brown hair guy were just great hosts and even spent time to crack some jokes with me without missing a bit of their work. I 10/10 recommend this location!!! read more

Brandt greeted us today with a friendly smile. He was very helpful helping my boyfriend choose a sandwich since it was his first time saying "I'll make sure to take care of you". I really appreciated how nice and helpful he was. Even as we were eating I watched him walk around and clean the tables and make sure everything was presentable. I will definitely be back and I hope Brandt is here to help! read more

Here's a tip guys, when a customer says "NO TOMATO OR ONION", that means they don't want any tomato or onion on their sandwich. Other than that, the sandwich was good. They slice their meats fresh, so the quality is superior to many of their competitors. The prices are a bit high, but I think the quality justifies it. My only gripe is they didn't listen to what I told them. Pay attention next time and maybe I'll give more than 2 stars. read more