Today, while placing an order in the drive-through, I had an extremely unpleasant and unacceptable…read moreexperience at this McDonald's. The employee who approached me was not friendly or welcoming in any way. Her attitude was openly rude and disrespectful from the start. After I placed my order, she made a nasty and completely unprofessional remark, saying, "All in my face--what the f**k is wrong with people?" This comment was unnecessary, offensive, and shocking to hear from someone representing a business. This was clearly poor customer service and a terrible reflection of this establishment. If you ever visit this McDonald's and are served by a young woman with multiple facial piercings, be prepared for disrespect and ignorance. Because of this incident, I canceled my order. I have never witnessed someone treat a customer so badly. I will not be returning to this location. .

Good tasty yummy food for you and your family and your friends and your mom is doing greatread more

My first time at Raising Kane and I see why people be Raising Kane (lol) about This place!! The…read moreTexas toast is Big flavor but so soft and buttery, the chicken tenders are cooked to perfection and the coleslaw was great too! The fries were good but taste even better when they ate pipping hot!! I loved the Kane sauce! They need to sell that separately like chic fil a do in grocery stores. The main reason I gave this place 4 starts is because of the luck of diversity within their menu. All they have is chicken tenders, fries, coleslaw and a chicken tender sandwich. Not many options. Being a chicken place, I am surprised they don't have traditional wings or more side orders to choose from. Also it's was really crowded in a Thursday evening and only 1 person working the register (but they do have a kid if you want to self serve your order). I gave this

It's like any other fast food place where the service will be quick. I do like how they have the…read morebig screens you can order and pay off of. I know in the past, they didn't have those and the line would be so long, people were out the building. French fries, toast, and chicken were good. Chicken could've been crispier. Same with fries. I love their toast! Something about it is so addicting. Their most famous sauce that comes with each meal is waaaay too salty in my opinion. I much prefer ketchup. The vibe is pretty much just college students trying to get a quick bite. Tip: don't take the food to go. Eat at the restaurant for the best quality. Once the food gets older, it's even more mushy.

Stopped by Shake Shack for lunch on a Sunday afternoon and decided to eat in. The location is great…read moreand has a chill feel , quick service . I tried the Chicken Shack with fries and the Pomegranate Basil drink. The chicken sandwich was a little greasy but still tasty. The fries came out hot and crispy-definitely a highlight. The Pomegranate Basil drink was really good and refreshing, a nice balance to the meal. Overall, a solid lunch spot with good food and a convenient location. There's free parking attached to the location .

Store is clean and customer service was good. Minimal wait time and the food was hot and fresh. I…read moredon't love the logistics of this location (parking garage is across the street) but it's a good alternative bite if you're mall shopping and the food court isn't your vibe.

We ordered the #6: Potato Mozzarella stick and it was actually pretty good. They phony as h for…read moreusing French fries instead of cubed potatoes like shown in the photo.

The food is soo good! The service is also pretty quick, and it was great there! It's what…read moreintroduced me to Korean hotdogs, and it was a great first expirence. Everyone was pretty nice as well!! Would 100% recommend.

I am obsessed with this place. Just discovered it earlier this week and I just came back again…read morebecause the food was so good. I was dreaming about their plantains lol We have tried the half chicken with two sides, Jason burrito, chicken tacos, chicken burritos and the pupusas. Everything is soo dang good. Pico is fresh, salsa has heat , the portions are generous. The chicken is tender and all the food Have lots of flavor. It's so nice this gem is in Towson and add some cultural variety to a very pizza/burger heavy town. Also the owners are absolutely lovely and the kitchen was impressively clean. 10/10 recommend. Take out only. Easy parking.

I have to say that the workers here work very hard. They're polite as well…read more But it's hard to eat here, especially on a hot day. The stove is right behind the counter and there was no ventilation in the restaurant. It was hotter inside than outside which made it unbearable to eat there. That's why we took our food to go. The quesadilla itself was not special. I wish they gave more sour cream. The pupusas were better than the quesadilla but I feel like that doesn't say much.

You know I tried to give them the benefit of the doubt before coming online with the truth, but…read moresimply refunding me my money wasn't an option. So here we are. I ordered catfish, which is disguised and sold as SWAI! The jumbo shrimp are buy-out pre breaded average sized butterfly shrimp from your grocers freezer. Bad business guys. I called to inform them of their error (which I already knew they KNEW) but just to give them a chance to rectify, but when I asked for a refund he instead offered an exchange for another item. Sir I don't want the items I have let alone something else being mis-advertised as something that it's not. This sucks! I'll never go back. It's otherwise a clean establishment with very friendly and professional staff. This is just not the way to run a food service business of any kind and this is how they choose to operate. He also claimed that I'm the first to call them out on the catfish not being the real thing, never once denied it and that their regular customers like the taste. I'm sure they'd love it even more if you just told them it's SWAI and frozen processed shrimp! Hard earned money gone to waste!

This was my first time here and it will not be my last…read more Since this was my first time I played it safe and ordered a chicken box. I ordered the 4 piece wings and fries. The wings were fried and seasoned just right. Inside was clean and the young man at the counter was very friendly and helpful offering suggestions.

Lots of seating, really nice service, old diner kinda vibe, weird layout for the seating though…read more The people who work there are really really nice and frequently give out coupons! I got their chicken burger the first time, and it was just okay. The fries were good though. Second time, I got the Giant Burger - a decent burger, nothing special. The milkshake menu is really impressive though - they have soooo many flavors. I got a coffee milk shake and it was divine.

The floor behind the counter is disgusting. It needs a sweep and mop. I hate seeing this. It isn't…read moreeven busy

I read great reviews about the chain so decided to drive out of my way to try them. I used the app…read moreto speed up the process so I could make it to my next appointment on time. I arrived 11 minutes after the pickup time but could not find my order. I asked and found out the reason my order wasn't ready was because the cookie I ordered was not available. I had to settle for a cookie I didn't even want. The macaroni was completely overcooked and mushy. I threw most of this away. Oddly enough, Potbelly sent me a review request which I was happy to provide feedback with all of the above. That was 6 days ago. Part of the review process, they asked if they would be able to contact me to follow up regarding my feedback. I provided my contact info, but have never heard back. I guess they really don't care about customers either new or repeat. Their lack of feedback has solidified my view on my experience and I will not be back. Not even to redeem the free cookie they promised for my feedback or the free sandwich they promised for using the app.

For the 2nd year in a row, I have made a huge catering order with the Towson location specifically…read morefor a Memorial Service for the Knights of Columbus Council of which I am a member. Each year has been phenomenal service from beginning to end. From the placing of the order to me calling to verify, and then my picking it up, it's always been smooth, friendly, and professional. They helped me bring the food to my van. In addition to the great customer service, naturally the food was fantastic!!! Always top-notch sandwiches, salads, chips, and cookies as well as sides/toppings. Everyone that evening thoroughly enjoyed the food! I highly recommend the Towson location and certainly will use them again!!!