We love Jersey Mike's anyway, and this franchise is the best. You won't get better customer service anywhere around. It's one of my kid's favorite places because Elizabeth always remembers her name (and mine too!) Very clean, sandwiches are tasty and fresh - and we can even order online if we're in a hurry to skip the line. read more

I've heard great things about Jersey Mike's, but apparently this location is not under the same standards as the rest of the chain. Upon entering the place, the on duty manager shouted a racially related comment to my Vietnamese friend about his last name in front of the entire store, which alienated him from the minute we set foot inside. The sandwich artist that took our order spent about 15 minutes cutting the meat for our sandwiches, followed by an even slower artist who took about 10 minutes to ring us up and place toppings on our sandwiches: A total of 25 minutes to receive a TO GO sandwich order on lunch hour...not good to say the least. There was a line of five people forming when there should have been no line at all The sandwiches tasted quite good, but this location needs to take a course in speed, service, and diversity education. Wow. read more

This is actually the only Jersey Mikes I know of. I love the sandwiches here. Sometimes the customer service can be lagging. Good location. Walmart is behind it. read more

Great subs, great service, the owner seems to be there all the time, she's very nice. As far as the "not Wawa" comment in another critique, to those of you not trying to be East Coast savvy, Wawa is basically a Circle K. I'll take a Jersey Mike's done Mike's way in Covington over a Wawa sub in Pennsylvania any day. As far as the rolls go, nobody makes hard rolls outside of the east coast, must be the water or something. The meats and cheeses are legit and Mike's Way is the only way to have them, no mustard, no mayo. read more

I'm totally DONE with this place !! done-done-done ! The owner lady knows nothing about how to run a business. I "used" to come in specifically for the Rosemary Parmesan rolls. It's been over FIVE times now that I went in there for that, and she say's "Oh, sorry, We're out of that, we'll have to bake some more, sorry ... So I walked out. Multiple times. What kind of owner would allow that to happen ? The last time this happened a couple of weeks ago, she yells across the counter real loud: "Oh, well why don't you call ahead of time and check?" Call and CHECK ? WTF, - as a owner/supervisor, it's YOUR job to make sure you have INVENTORY! If you see a bread type running LOW, why can't you bake more AHEAD of time ?? What, the bread doesn't keep ? Why is it SO hard for you to "manage inventory" ?? How hard is to make sure you have all bread types available whether you use it or NOT ?? If I was running the joint, I'd be making extra bread, whether it gets used or not! Never coming back, period. I just can't believe that this woman would crap on her regular customers like this. Found a new, better place anyhow right around the corner: The 'iron grill'. In just the few short weeks that I've been going there, they are calling me by my first name, "remembering" what I like, and get this: they are NEVER-EVER out of supplies, - EVER ! Business-101 lady! - you are gonna fail here, - that's clear to see. read more

The subs here are good, but a total rip-off; the meat portions are about half of what they should be for the prices they charge and the "fresh slicing" is a gimmick. Don't come here unless you like being taken advantage of by corporate scheisters. read more

I've always been impressed wtih Jersey Mike's. They have their own unique signature style and it's way better than any of the mainstream popular sub shops. It always tastes very fresh. read more

I grew up in NJ and lived in Philly for several years as well. Trust me, THIS is the real deal! The first time we visited, before we ate, we warned them that we would probably be critical. Well, it's been SPOT ON every time! My children refer to the owner as their West Coast Nonna. We love coming here. Elizabeth treats everyone with love and respect and has a wonderful way with her young employees. And the fact that she sells TastyKakes is just an added bonus! If u can't fly to the East Coast, get it here! read more

OMG! Simply the best subs hands down! Fresh fresh fresh!!!!! They cut the deli meat right on the spot for your sub right in front of you! The bread is baked fresh daily and so good! Reasonablly priced. Friendly service. Clean. Will return again! read more

Highly recommend! The place had a steady stream of customers, and was worth the wait. They slice the meat as they go, subs are huge, and prices are same as competitor stores with chain-looking subs and mass produced cold cuts. Homemade cookies, and the woman who owns the store is incredibly outgoing. Nice bonus: supporting a local businessperson who cares about her customers and her craft. We definitely are coming back! read more

Excellent sandwiches and great service! Everyone here is always so nice, the prices are perfect, and I've never been disappointed with any of the sandwiches. read more

Always perfect! I'm eating the sandwich of my dreams right now. The employees are always great here. Enthusiasm and professionalism at its finest. I hope you guys are recognized. Why would anyone ever go anywhere else? Mmm thanks! read more

This was my first time trying a Jersey Mikes sandwich. My first impression was that the place was super busy. It wasn't that there were so many customers, the employees seemed frazzled and all over the place. The options are kinda limited honestly. Only two kinds of bread to chose from. I got a pretty basic sandwich but I was really surprised by how bland it was. I also really hated how they dumped dried oregano all over the sandwich fixings. Very strange addition. Over all it was not impressive. Nothing stood out to me to make me go back. read more

Quiznos and Subway can't hold a candle to the subs they are crafted at Jersey Mikes. I say crafted because all ingredients are fresh and put together with care. read more

Went here Sunday for some subs and the wait was long, but worth it. The customer service has been second to none every time I have stopped in. Jersey Mikes in general has higher prices so it should be expected when you come in. The price is the only reason I don't give it 5 stars. The management seems very dedicated to serving the customer the best they can and the food has been great everytime. read more

Great food! Great service! Most of all great people. This is a clean store. My favorite subs are #1, #8, # 9, and #56. You have to go check it out. read more

Depending on who's running the register I've repeatedly been over charged and have over 8 seperate reciepts to prove it. Owner has an attitude mixed with a smile, but the employees are always great. The sliced ingredients have gotten thinner and thinner to the point one can see the daylight even through the meats and cheese. Time to cast our vote by proxy and move on to a better place like MSM Deli in Tacoma, bigger, better, and way cheaper by about $6 for the equivalent sandwich! read more

#13, lettuce, tomato, light smear-o-mayo, deli mustard, and LOTS of pepperoncini's. I get it the way "I" like it and it is always superb! Will never eat another sub anywhere else. The difference is the AAA quality meats used in a sandwich that is made my AAA staff. Elizabeth, the hands-on owner of the Covington Store, always has a welcoming smile on. Bravo! read more

Being a Jersey girl, born in Point Pleasant, where the first sub shop opened in 1956 and now living in Wa State for many years, I was psyched to discover Jersey Mikes in Covington.The owner, Pam and I talk like old friends while I wait for my mouthwatering Jersey sub. First bite takes me back to the boardwalk and days at the shore. This is ONE delicious treat that Subway and Quiznos are not even in the same league with. Enjoy!! read more

Today I visited this location for the first time, due to excellent reviews. I was very impressed with the service, cleanliness, and the sandwich! Very good. I will come back, and highly recommend. read more

I had the #2 "The Jersey Shore" done Mikes way. Friendly and fast service. As a first time customer I was given a free cookie. The Sub was fresh and was definitely a good choice. I will be back to try their different options. read more

Very good sandwiches. I wish service could be faster, but when they slice the meat in front of you, why complain? Love the Italian and the cheesesteak, in particular. read more

The sub sandwiches are great and Elizabeth (the owner) is always there to greet me with a smile and some freshly baked cookies to go with my sub. read more

This place deserves more then 5 stars.. just for customer servise they go beyond what you might expect from a sub place.. they also make anything you want and they remember what you like from the first few times I went there. Its always funny and they remember who you are and ask customers about their kids and life.. I don't like my sub cut so they always remember that.. veggies are always fresh and meat and cheese is cut when you order.. their turkey is so delish that when I went to subway I couldn't eat it.. I'm here once a week sometimes more read more

The best subs in Covington. Amazingly friendly service. Sometimes it takes a little longer than expected but it's worth the wait!

Although the sandwiches are usually really tasty the past few I purchased were not the best, I'm not certain if it was the sub itself or the bad taste the young lady left in my mouth with her eye rolling and her " I hate customers" attitude. She has messed up my order before by putting the wrong meat and bread together. The owner is great but I'm not sure I will return if this young lady is working, sad but looking to see who is working before I enter isn't worth the drive Returned to this location over the weekend, quick friendly staff made the experience very pleasant. What a difference from my last few trips read more

This is my favorite jersey mike's location! Staff is 10/10 awesome and the food is amazing!

Elizabeth is incredible! We've been going here for years and have never had a single bad experience. She even remembers my daughter with a cookie in each order. Love this place and as a native Philadelphian, I absolutely love the Cheesesteaks and Tastycakes!!!!!!! read more

Delicious! Best sub shop around by far. Great customer service, owner very often working right along side employees. Very friendly!

Love this place & so good about helping high school teams! There is always a friendly atmosphere & great subs!

Not a better sandwich around!!!! This store is clean and the employees are friendly..no matter who makes your sandwich it is always delicious and the same!!! read more

I have never had a bad sub from here! By far the meatiest subs around! Sometimes it is supper busy but the service is still supper fast!

I came here for the first time today and the little older lady who works up front is so sweet kind and helpful and our food was yummy!!!!

I started eating here after my daughter's dance team did their fundraising event last summer. Ok- the food/sandwiches are delicious. They make sure that you get your order correct, if you want to special order something. I love their cookies, too. The customer service people are also friendly and accommodating. read more

If you want a sub sandwich, this is the place. Sandwiches are big and the flavor is awesome.

This was the best sandwich ever the staff was very clean and courteous especially Alex. the tall one and the owner was great ..my family appreciates the sandwich we ordered 3 Giants and they were made just like the pictures not one lettuce fell off... read more

I only buy sandwiches here in the summer time when I pass by the area. I find this to be the best Jersey Mikes for quality & service. The owner is very nice to talk to & she runs that place very well. The place is always clean & the help works very hard. The sandwiches are always made with care. I have never eaten a bad sandwich from this place. read more

I totally love this place. It usually has a long line, but it is always worth the wait. Everything is fresh at the place and it is made right in front of you with the meat cut right there. If you are looking for a good place for a sub, this is the place. Can get a little pricey, but totally worth it. The only thing that I wish would be better is that as someone who has a wheat allergy I was a little nervous about how they cut the bread. They don't clean up after the last one, so it could potentially be a problem. Cutting white bread over the crumbs of wheat bread it could transfer. Hasn't been a problem for me yet, but it could be for someone who is more allergic. read more

Best roast beef sandwich anywhere. I've tried several other sandwiches, like the club and the tuna they were all good but I come back to the roast beef every time. The owner Elizabeth is so cheerful and nice I'll be in again soon! read more

The manager is always so helpful and always smiling! The staff is equally respectful and always enjoying their time at work.