Seriously can't believe what I witnessed today in store while waiting for my to go order. Someone brought back a sandwich that was wrong in his order, clearly he would have to open the sandwich and go through it to make sure it wasn't his... I then watched the manager then grab that same sandwich and continue to try to put it in MY to go bag for my order.... Complete and utter BS !!! especially with everything going on in the world with Covid you want to now put that sandwich in my bag after it was brought back by a customer and after it was already taken out of the store !?!?! Not too sure what proper etiquette is at this location or what your protocol is but I assume you guys would have higher standards than that. Or at least I thought you did. Straight BS !!! read more

I rarely go to Jersey Mikes, but now I know dont go here if you are hungry!! If they mess up your order, they wont fix it without trying to charge you more!! And also when you try to bring it to the owners attention that their employees are giving bad customer service, guess what!?...You get told that you as a customer are wrong!!...I will never waste my money or time at this establishment ever again!! If i could give negative stars i most definately would!! read more

Delicious food, and always great service! They are always busy, and I have seen several customers get upset for crazy reasons and the staff always goes over and above to be courteous, and try to please even the most unpleasant people. Definitely recommend. read more

I went to Jersey Mike's (Hemet on Sanderson and Wentworth) today and the most wonderful server assisted me. Her name is Chloe. I watched her interact with other guests, before it was my turn to order. She greeted everyone so warmly and engaged in conversation with them. She did this while creating tasty sandwiches for the guests! When she made my sandwich we had a lovely chat and she had so many kind things to say. She also taught me how to order the sandwich, extra juicy, the way I like it! When we said goodbye, she was off to greet her next guest. I love the food at Jersey Mike's, but Chloe's service is top-notch and her interpersonal skills are truly second to none! Great job Chloe! You are a true asset to the Jersey Mike's team. Thanks for the yummy juicy sandwich! read more

Let me start off by saying that the cheesesteak sandwich I got here was delicious. The two star rating that I'm giving this location has nothing to do with the quality of the food, but everything to do with the quality of the service. I placed my order online and was told that my food would be ready by 5:58 pm (see the attached photo). It wasn't until 25 minutes later that it was actually ready. I stood there waiting and wondering what was taking so long because the place wasn't even busy. When I went to the counter to check on my order, I even felt like the employee thought I was being overly impatient based on her body language. Ironically, I had absolutely no reason to rush as I had nowhere to be at the time. I was simply confused because I saw a few pickup bags behind the counter and I wanted to be sure that I wasn't waiting for something that was just sitting there getting cold. It turned out that the food was just way late. Once I finally received my order there was absolutely no acknowledgement that the order was late and no apology although there were three employees behind the counter who were aware of the situation. Based on that experience, I would advise others to still try Jersey Mike's if they haven't already, but if possible, at a different location. read more

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While I prefer sandwiches made with Boar's Head meats and cheeses (not JM), their sandwiches are prepared just the way you want it with fresh veggies and bread. Friendly staff read more

This place needs to train there employees better. Every time I order the same thing. I have eaten Jersey mike subs since I live in San Diego. This place one employee that when she is there. My sandwich bread is cut so thin that is falls apart. They never put enough meat . I'm tired of getting a giant sub with very little meat full of vegetables. I have asked the employees how do they how much meat goes in . The response is the have a scale . That I never ever seen them use it. This place hade ruined my food to many times. read more

Jersey Mike's Subs - Giant #9 Club Supreme - Fast Food Near Me - Hemet, California

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This sandwiches are delicious and tasty everything is fresh from the bread to there meats and vegetables when you orders Mike's way sandwich has the special touches to enjoy. read more

How do ya'll not have a grill for hot subs? I don't understand you don't have money to repair it or replace it? Horrible

This place is jacked up, we try and place an order before they close and it will be ready in 15min. Well, when I placed the order I got this. See the time. Why don't you just say we close at 8:30pm. read more

Jersey Mike's Subs - Fast Food Near Me - Hemet, California

Yep a 1 star, if I could it would be 0. What kinda shit a putting on a turkey sandwich. Have you ever tasted just the turkey? It's a gelatinous piece of shit. Prices are way up and out and size and quality is horrendous. read more

I wish i could give this a zero but i cant. Me and my mom stoped in at this shop last week for dinner around 8 pm and my mom orders a #17 and had asked for peppers but for no green peppers if possible and the nice lady ended up picking them out for her. We went today (01/05/22) for lunch at 1pm and we ordered the same thing. When her sandwich arrived it was completely wrong from the type of bread she ordered to the ingredients inside. When we told the staff they said they would fix it. Untill another THREE people came to us asking whats wrong and we would tell them, "its the wrong bread and there are no peppers". Then the last lady said she would have to charge us for a WHOLE OTHER SANDWICH!!! We just spent $30 on sandwiches and they didn't even make it right just to say they need to charge us for a whole other sandwich just for some peppers on it. read more

Jersey Mike's Subs - Fast Food Near Me - Hemet, California

Food was amazing and so was the service. I love coming here for the Italian sub. The workers around 5:47 were sweet and there was no line

I enjoy coming to the Hemet because of the great customer service. The store is always clean.

Always friendly staff and great service. And the subs are great and fresh. Would definitely come back again.

Always out of bread what sandwich shop runs out of bread this one does all the time don't waste your time go somewhere else

Always delicious food and excellent customer service here at the helmet Jersey Mike's. The tables are generally clean. My only issue is with the bathroom sink where people can only watch the hands with one hand because You have to hold the faucet down with the other to get the water to run. Been in the healthcare profession, I wonder how employees can effectively washed her hands with this type of faucet. I did try the gluten-free bun for the first time. It was fine but the original bread is so much tastier. There was $1.50 charge for the gluten-free. read more

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Came here on a Sunday and received such a bad experience with a worker, I don't know her name as she wouldn't provide it. First she told her coworker to NOT answer the phones because she didn't want to take any more orders. Then as I was ordering my sub she cut me off twice and was super rude. Then proceeds to tell her coworker that she is DONE working for today and she's over it. Her coworkers seemed to be exhausted with her attitude and I felt bad that they have to put up her. read more

Graet place to eat. Wonderful staff. Camilla is awesome, she always has a smile on her face and creates a welcoming environment for customers. read more

Don't come here unless you want shitty service with employees that's don't even want to be there the group of female workers obviously did not want to be there none the less wanted to work the female working building the sandwiches was slamming everything angrily cashier was super rude made my sandwich completely soggy asked for chipotle sauce and girl drenched my sandwich in honey mustard disgusting worst experience most unwelcoming never again read more

Dear Isaac ... get a MANAGER & Do better! & remember a customer is always right ! You are not trained too be ," A boss!" And you are rude as hell!!!! Never going back too your business ‍...unfortunately!!!! My husband & I get food for our meeting's all the time !!! No longer shall we!!! So sorry too say peace out Jersey's Mike's Subs.... read more

Great sandwiches! Friendly service! Fast and clean.. Love the roast beef with swiss! Fresh bread! We will be going back! read more

We love Jersey Mikes! Stop over you will love it to. Never disappointed great food. Always fresh and tasty.

I just ordered a vege sandwich. The only thing on it was a half round bell pepper, double mozzarella, and banana pepper ( partial) no tomatoes, lettuce, or any thing else. I only asked for no onions. Disappointed read more

No more will we go there. Last time the bread tasted stale and wife got sick on the Tuna. We've been going there once a week for the same thing but no more. read more

So fresh and the flavors amalgamated in a splendid dance. I've never had a bad experience at any of the locations and the food always hits the mark. read more

Love Jersey Mike's but the last year every sandwich we get from the Hemet store (8 meals) the bread is stale and hard! I have asked them in detail about the bread situation and we always get the same answer sorry. Well we are sorry too and thats why we go elsewhere for our subs. Guess they can afford to loose customers! Bad business practice! read more

Omg I can't with this place I've tried Jersey Mike's one other time at a different location this would be my second, I thought I'd give it another shot, I'm so incredibly ANGRY and disappointed you don't have an option for light mayonnaise I chose the turkey and provolone with tomatoes Mayo jalapeños lettuce and onions, the first time I've ever had Jersey Mike's I absolutely hated it because it was loaded with mayonnaise as if I had asked for extra extra extra Mayo, This sandwich is no freaking soggy from mayonnaise the bread is disgusting nothing but mush, the tomatoes seemed to have been frozen as those are soggy as crap too, the sandwich was loaded and I mean loaded just drenched in freaking mayonnaise it took 2 freaking napkins to wipe it off 1/2 of the sandwich and when I wiped it off the bread fell apart from how mushy it was I can't even pick the damn sandwich up cause it falls apart. I should have never agreed to try this out again so fucking angry you charge $10+ for wet bread. I had no choice but to throw this crap away I couldn't hold the bread it fell apart and I wasn't going to eat a sandwich loaded with Mayo with a fork. I didn't know I had ordered coleslaw in soggy bread. Do yourself a favor go elsewhere for a sandwich. read more

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We decided to try Jersey Mikes for the 1st time. Definitely much better than Subway. The ingredients are fresh and the staff is very friendly. We even got a free Rookie cookie. Pretty cute idea. read more

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I would have to do a 3 star only because the energy could have been a little bit better when I walked through the door. The crew was laughing and having a good time before I walked through the door, but as I came through the door they got quiet and seemed to shy even though they were all laughing and having a good time. I have never been to a jersey mikes before and I told the person it was my first time also, he seamed to be surprised but he just said I could pick a regular sub with my coupon I had. While trying to figure out what was good on the menu I asked the guy which ones I could pick and he said any regular. I was not sure what was regular because I have never been there before. A little guidance would have been helpful or he could have said ow these are our most popular subs or something but he just looked at me and I felt obligated to choose the first thing I saw on the menu because I felt like I was obligated to hurry up and order. The area is clean and neat which is a plus and the only girl who was cheerful was Megan.. I think that was her name. She was kind to me and every other customer who walked through the door. The other girl and guy who were there were just quite and smiled every now and then when customers came in. If the other people had Megan's energy I would have given 5 stars but the friendliness fell a little short from what I saw before I walked through the door. The food was good also but I did not know the food was so hot before biting into my sand which. I actually burnt my tongue when I took a bite. PLEASE BE A LITTLE MORE HELPFUL TO PEOPLE WHO HAVE NOT BEEN THERE BEFORE! read more

Jersey Mike's Subs - Fast Food Near Me - Hemet, California

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I can't even begin to tell you how happy I am that there is a Jersey Mike's in Hemet!! It's about time! Since they closed down the Submarina up on Florida, I've been missing out on some good sub sandwiches. This certain unit has been vacant for a LONG time since the Chicago Pizza company went out of business. Still super sad about that :( When I saw this sign for Jersey Mikes:Coming Soon I couldn't contain my excitement. Well, it's finally open and it's great! Nice big seating area inside (better than most of their locations), friendly sub makers, great meat and bread, they don't skimp out on the meat and always get it done Mike's Way (lettuce, tomato, onions, vinegar, oil, salt/pepper, spices). So so good. I usually get their capicolla, provolone and ham sandwich and it hits the spot every time. They have a wide array of subs, hot and cold, to try. Yes, they are a little slow right now but hey, they just opened so give it time and they will be killing it with their sub skills!! Okay I'll stop. But, I LOVE JERSEY MIKES! Thanks for coming to Hemet! Hopefully, they stay busy (which I'm sure that won't be a problem). read more

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We stopped by this Jersey Mike's on our way to a softball game & the employees went out of their way to make our visit great! They were so friendly - asking about my daughter's game & wishing her luck. The sandwiches were delicious & the store was super clean! read more

Listen, this 1 star is not for their food, I love their sandwiches. It is how rude the manager is. I ordered a giant sized sub thru their website on 8-19-20 I signed in as a guest, because I couldn't remember my password and I was in a rush to get my order in, as my daughter was on her way to pick it up. She lives within a mile of the store and I am 15 miles away. So when I looked at my receipt, I didn't see my points on it. So I called the store, and asked if they would credit my points via my phone number. The answer was NO. I would have to come in and bring my receipt. This is crazy. I know that they can do this over the phone. My husband was visiting his brother in Laguna Beach a couple of month's ago and bought some sandwiches from their J.M. Forgot to use my phone number so I would get my points. So I called them the next day and explained everything and they gave me my points right away. This store's manager in Hemet is rude and lazy. I hope they terminate her A.... Horrible customer service! If we had another J.M. to go to that was close, I would not set foot in their store again! I e-mailed the Corporate office about this and am waiting for a response read more

Terrible service at this location. We ordered online for faster service and they said it would be ready 12 minutes. Which was great because we had a appointment. We'll, It took them 45 mins to get my 1 sandwich because they supposedly didn't have my order and forgot to make my sandwich. Then They said mine was next and I still didn't get my sandwich for another 20 minutes. And again They forgot to make my sandwich and they only started making my sandwich because I again reminded them I was still waiting. Very disappointed with place.... Will not come back to this location. They don't even deserve 1 star!! read more

Ordered 4 Giant sandwiches through the app on Sunday 2:24pm pick up time and didn't get my order until 2:48pm

The bread was just right - freshly baked, crispy on the outside and soft and flaky on the inside! The rest of the ingredients were great tasting too. However, if going to sell a "giant" sub for 18 bucks, it should have TWICE as much meat as the one I received. People who want a sandwich with a ton of meat on it seem to be out of luck without paying a rediculous amount of money. read more

Roast beef sandwiches are so good great taste and good price ... Workers are very friendly and they are also sandwich overs everything they recommended was bomb. read more

Service overall was quick an efficient as I went in today around 5:15pm. However, the young man helping the people in front of me used his gloves to take and receive cash AND didn't change them when he came to put on my veggies (someone else sliced the bread, cheese and turkey). Now, I am a firm believer of praising in public and critiquing in private. The young man looked young and I believe this was a teachable moment to potentially retrain. So I took my sandwich called and spoke with Kaitlyn who agreed it was disgusting and would be sure to address it. I was disgusted bit I'm sure I have eaten worse but I wanted to ensure it was address. So 3 stars for initial customer service and minus 2 overall for not changing gloves after handiling cash. read more

So glad to find a Jersey Mike's near our new home! The staff is great, the food is one of the best in Hemet! However the only issue is their soda machine! Its constantly BROKEN Ice dispenser has been down multiple times, and yesterday 9/18 it would not work at all! Come on Owner, get a replacement and keep your customers happy with all of this 100÷ HEAT read more

I love this Jersey Mike's. The staff is always friendly and make the best subs- HOWEVER! Lately, this location is AWFUL!!! NO CHIPS. NO CO2 so your SOL if you want a fountain drink. The bottled drinks they have left are scarce. It's not the employees fault, but man- the franchisee needs to get it together. I feel the employees are embarrassed by what's going on in there, so I feel bad for them. People/customers are jerks- I've witnessed it first hand. But Jersey Mike's, help this location get it together! Ridiculous!!! read more