I didn't realize Jersey Mike's makes bread sandwiches because that is exactly what I got tonight. They got my order- everything was on the receipt and of course billed properly, yet none of it- Xtra meat, xtra cheese, oil & vinegar aren't even on the sandwich. And of course.... no brownie. Weak sandwich. Weak job. read more

Food was amazing and service top notch. Cierra made our visit special and went above and beyond to make my father feel speclial as well as myself and my brother. I will definitely be back and loved my experience from the beginning to the end. Clean establishment and Cierra is a caring Shift Manager who needs to be CLONED!!! read more

The speed of service was atrocious. Placed an order online with a completion time of 7:28, which is exactly when I showed up. A few minutes late is fine, stuff happens. Unfortunately I didn't receive my 2 sandwiches until over 20 minutes past the due time during which 10 plus customers came in and ordered at the counter and got their food. Clearly a terrible process in place, or more likely, leadership isn't following the company SOPs that ensure timely service. Two stars because food was alright. read more

Bad bad service. The sandwich maker today was slow (dude with the skeleton tattooed hands) and then he had the nerve to be rude. I let him know nicely that I felt the sandwich was wrong because the cheese was different and he said we don't have the cheese it typically comes with (would have been nice to know prior to ordering), then as he's rolling a sandwich I thought again was mine because I was next to pay, he gave attitude saying "it's not yours" I proceed to try to explain to him calmly but he's just continually being rude. At that point he just threw his hands up and started walking away like I was the one with the issue. PS maybe next time get tissues to wipe your face instead of your shirt sleeve. Gross human. read more

Over the weekend, I stopped in for a quick lunch. I haven't heard much about the subs here so I didn't have any expectations. Food: The meat is sliced right in front of you. They also make substitutions if you ask. We ordered 3 subs. 2 hot, 1 cold. Roast beef (cold), Cheese steak and Pastrami Reuben. I wasn't hungry while I was there so I ate it later when I got home, I had the Pastrami Reuben. As far as Reuben's go it's not the best. In my opinion the texture of thinly sliced pastrami doesn't go well in a Reuben. It also needed more cheese, sauerkraut and sauce. I didn't get to try the other subs, but seems like the cheese steaks are a more popular choice and I will go for that next time I'm here. Service: The main guy serving & slicing the meat was personable and friendly. He checked on us while we ate and before we left. That's what I call great service. I'm assuming he's the manager. Looks like a popular place, there was a long line when we entered. More people coming in as we ate. Subs came out faster than expected. The guys working the line kept it moving quickly. 2017 Yelp Challenge Review #5 read more

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Love the food, bad customer service. I went in to get a sandwich. There was one man in front of me having his sandwich made. A few people were waiting to pick up their online orders and 4 people up front working. So they were busy but not slammed. I walk in, get in line and stand there in front of the case with only 1 customer in front of me who was already being helped and not a single person looked at me or acknowledged me in any way. If they would've just said "I'll be right with you" it would've been great but I felt totally invisible. So after about 5 minutes of no acknowledgment I walked out and went a few doors down to Port of Subs. I walked in and was immediately greeted. There were 2 people in front of me already being helped and the young man working said "I'll be right with you" and so I was a happy customer. And the sandwich was delicious! Dear Jersey Mike's, acknowledge your customers. It goes a long way. read more

Best sandwiches, hot subs as well. Produce is fresh as well as bread. Freshly sliced meat and cheese as well.

The worst jersey mikes. The us friendly but the food quality is not good. Soggy bread, meat is dry and tough. Go to another location like the one in Inspirada. read more

So I gave Jersey Mike's another shot & boy was I impressed! I got the club sub w/ the works & I can't say enough great things about the sandwich. It tasted just so so good! I am glad I have this place another try, will definitely give the Cali Club a shot next time. read more

Hands-down the best sandwich ever. This place beats subway, port a subs, fire house subs, who else? No one beats these guys. Cleanliness, the tea was outstanding it was spot on and I just can't get over the cleanliness of the store. And the quality of the bread and the quality of the meat is outstanding. read more

Terrible customer service. We showed up last night at 7:30pm to pick up some dinner and walk in to three employees just standing around talking and wrapping everything up. Mind you, closing time is listed at 8pm. Before I could even place an order I was told they were out of lettuce, didn't even greet me or talk to me about ordering. Not having lettuce 39 minutes before closing time just seem like a way of not wanting to work abd cut up more lettuce, so I just left. I wanted to purchase not one but 5 sandwiches but theur customer service made them lose my business read more

Just went to Jersey Mike's to get a meatball sandwich found out they have discontinued them serving meatball sandwiches so I closed out my account with what I had I will now on go back to Port of Subs to get the meatball sandwich very disappointed in Jersey Mike's read more

Great Staff and Great Service. Always make sandwiches perfect. Friendly and Always Fast. Thank you Guys and Gals! read more

I went to jersey mikes and showed up to find every table and chair stacked to the ceiling. Despite the ample amount of space to eat in, the worker told me they were only open for take out. We then left and drove 3 inches to Jimmy Johns on st rose and eastern where they properly spaced tables out to follow the social distance measures. Jimmy Johns thanks you for the business! #unbelievable read more

With pleasure, I need to update my review. Yesterday my fiancé and I received less then poor service, in which I made it publicly known on Yelp. In less then 24 hours the owner promptly responded with concern. The owner did not make his response public on Yelp, the owner personally messaged me. In this message not only did he apologize about the situation he made it clear this behavior was not acceptable and proper steps have been taken to address this behavior. The owner did not ask me to reconsider my review nor ask me reconsider my rating. The owner genuinely cares how this business is ran. Because of the level of customer service the owner provided, I will resume business at this establishment. UPDATE I had to bring my 5 stars down to 3 due to our recent poor customer service we experienced. If you wanna spare the story here is the end: if you plan to come after 8pm do yourself a favor and go next door to the pizza place, they will serve you better! We walked at At 8:30pm, no line, 7 customers dining in eating. 2 guys were at the counter but refused to make eye contact with us and did not speak to us until 8:36pm. Very awkward. I ordered my sub, made perfect. Then my fiancé ordered his, you could visibly see the bread he was cutting was rock hard, so my fiancé politely requested fresh bread, the associate rolled his eyes and grabbed fresh bread. While making the sub the associate ran out of turkey he then slammed his hand down loudly and started clapping obnoxiously and loudly (The dining guest took notice and stared) the associate went in back and grabbed a new turkey. He continued making the sand which using body language and facial expression that showed he was truly annoyed and we were bothering him. Once we were paying my fiancé couldn't keep it in any longer and said to the associate "if you worked for me I would have fired you if you worked for me for clapping like that and rolling your eyes" the associate replied with "I now have to prep even more turkey" in which my fiancé replied, "but you get paid for that" the altercation ended at that. No apology, no ownership of his actions. This associate seems to be under the impression this behavior is acceptable. I'm highly disappointed at this behavior. We did not walk in at 8:55pm or 9pm - Jersey Mikes should update their closing hours to 8:30pm if your going to treat people like that. The food is great, my fiancé will continue to go here. I on the other hand will not reward this behavior. Fresh food made quick!! Great quality of meat and friendly service! Get it Mike's way! read more

WOW!!!! Just wow! Hands down best jersey mikes! I order from this location 1 maybe 2 times a week. Tonight when my food arrived, not only was it made correctly, packaged nicely, and taste great. They noticed that I forgot to add bacon to one of my sandwiches. They could have delivered what I asked for but instead they put a side of bacon with a note in the bag. read more

Jersey Mike's Subs - Customer service! - Fast Food Near Me - Henderson, Nevada

I'm increasing my review to three stars because the manager reached out and was professional. Thank you for responding to my review. Much appreciated. read more

Jersey Mike's Subs - Fast Food Near Me - Henderson, Nevada

This place continues the tradition no matter where you get a sandwich. We found them in WI and all do not disappoint. I had my normal Italian, Mike's way, and she had the meatball and cheese. Both were great as were the staff and premises. This chain is not to be missed. read more

This location discriminated against a disabled Marine war veteran. He is unable to wear a mask due to his medical condition and after they were informed of his medical exemption, Jay (the manager) not only refused service but removed him from the store. Jay was frantic and crazy and unwilling to listen to the ADA compliance that he was in violation of. The disabled veteran called the police and they recorded the incident. We will never patron this location again and we are contacting a lawyer to file a lawsuit for discriminating against a disabled person. read more

Normally I love this place but I am so disappointed tonight. My bread was hard as a rock. I had to settle for wheat bc they were out of rosemary at 630pm. I don't know what's been going on here but the last couple times have been disappointing. Either with the food or the customer service. read more

Went to Jersey Mikes on South Eastern 12-22-23. After placing my order I noted that the slicer had a huge build up of meat scraps, probably enough to make a couple sandwiches. Counter was filthy and the general cleanliness was lacking. I asked when the slicer was cleaned last, and was told it gets cleaned around once an hour or so. I commented about the cleanliness and they said thay had been very busy. I understand busy, but I dont think anyone would complain if they said hey, gibe me a couple minutes to wipe things down. Makes me wonder what the areas that people cant see look like. I think they need better supervision. I will give them the benefit of the doubt this time, but I won't be inclined to go back soon. read more

This location was average. They don't have sourdough bread so I was disappointed from the start. The lettuce and onions looked dated not fresh. Tables were all dirty. Definitely wont be returning. I'm giving it an extra star because at least the employees were friendly. read more

Jersey Mike's Subs - Fast Food Near Me - Henderson, Nevada

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The owner Lalo took the situation seriously and stepped up to make sure we were satisfied. This time the food was prepared perfectly. Hopefully the previous issue was just an aberration. We intend to patronize their Jersey Mike's again and again. Thanks to the team for stepping up and getting it right. read more

Could the staff be any nicer? I don't think so. Could sandwiches be any more delectable? I doubt it. Could the location be any more convenient? Perhaps, but hey, who's complaining. The place is clean and bright. Don't be a Sad Sack and sign up for their email club. You will get all kinds of offers. So if you want a sub and find yourself in the area, stop on in and have one. Live It Up You Are In Las Vegas For Cryin' Out Loud! read more

Jersey Mike's Subs - The Original Italian - Fast Food Near Me - Henderson, Nevada

Jersey Mike's is quick and easy place to go to service is pretty quick in and out for a busy days work. read more

Jersey Mike's Subs - Quick lunch, always fast - Fast Food Near Me - Henderson, Nevada

I always get the #6 if they have rare Roast beef. If not the #13. The sandwiches here are way better then subway. The bread is crispy & when you take out the dough it's just perfect. Make it a combo with chips & sweet tea & your Happy. read more

Jersey Mike's Subs - Fast Food Near Me - Henderson, Nevada

Crappy old bread..ordered through delivery..they got my order wrong!..I will stick with jimmy johns..you guys are terrible! Give customers fresh bread..that would be nice read more

This is a very busy location especially on a Saturday the line goes into the dinning area. Really great team here despite how busy it is ! I was helped by a very nice guy named Jay. He seemed to be leading the team and helping new co workers as well as taking orders and having a great attitude. Employees like this deserve recognition because now a days great service is very hard to come by. When someone like this displays a willingness to make customers happy little things like forgetting a topping or a long line wait dont really matter. You can tell this team works hard and I was very pleased . Jay is leader in life. And no. I don't even know this dude! Lol first time at this location and I will return. read more

If you want to wait 20-30 mins for a sandwich this is the place for you...I'm there probably 5 times a week picking up food and I wait at least 20 mins after they get the order to even try and show up and food is never ready. Absurd read more

Great service! Ordered the Italian. It was good but wasn't a big fan of the bread. It was my first time... a menu full of options! Looking forward to trying more! read more

While the chicken was delicious, the bread on our sandwich was super crunchy and didn't seem fresh at all. We had the wheat bread and ended up just tossing the bread and only eating the chicken. We've gone to many locations and we love the sandwiches, just had hoped we could've gotten fresher bread since that is a big part of the sandwich. read more

Very helpful!! They accidentally made my sub wrong and went above and beyond to make sure it was done right. It's nice to come to a location and want to definitely come back read more

We just had such a wonderful experience for a quick lunch. The staff was friendly despite a very busy day for them and got our food made quickly. I had the Italian on wheat and it was supper delicious! Very fresh and we even added cherry peppers!! I definitely wasn't expecting this level of deliciousness but it is tied in my book with Capriotti's. Definitely coming back and we are now rewards members!! read more

Very clean with a super friendly staff. Tastes like back east. I am happy this is so close to home. We will be back.

I have been eating jersey mikes for the last 2 years bc I'm from NYC never heard of it but ever since I had my #13 mikes way, I haven't had another sandwich yet. Ok I've tried the #7 once but why change it up!? Always fresh always made to order. Better than subway in my opinion good meat to bread ratio! Double point Tuesday!!! Never had a problem ordering online or in person! Great service! read more

The service here is always the best. They are all very friendly and they are very quick and make my food the way I wanted it without any mistakes! The California Club is one of my favorites. I highly recommend coming here!! read more

I had turkey, provolone, lettuce, tomato, mayo on wheat bread and it was excellent. Everything was fresh and made perfectly. The sub was wrapped well too. Tip: if you get your sub to go and want oil and vinegar ask for it on the side so it doesn't soak through the sub. read more

I hadn't been to a Jersey Mike's in ages, and figured I'd give this new location a try since its not too far from the house. Also had a mailed coupon for a $7.99 combo meal so I figured what the heck why not? They advertise converting any sandwich into a wrap, so that's what I did. I ended up getting the Club Sub done "Mike's Way" (vinegar, oil, mayo, seasoning, lettuce, tomato and onions.) I could have easily taken 1/2 this wrap home because it was quite big. Wrap itself was pretty good, although I think the bacon and spices were throwing off the flavor a bit. The employees were friendly. I was greeted upon arrival and order taker and sandwich makers were fast and efficient. I think next time I come in I'll try one of their cheese steak sandwiches. read more

Jersey Mike's Subs - Club sub done as a wrap. Nice serving size if you're hungry! - Fast Food Near Me - Henderson, Nevada

Your team was excellent, you can tell management has been very thorough in training and hired well. I placed a fairly large order for a team meeting with specific items that had changes etc. The order was mistake free, fresh, nicely presented and with everyone's names on each item. When I arrived it was ready for pick-up, the team was amazing from gathering the chips to pouring sodas and even helping me out to my car! What a pleasure to have such great customer service! I will definitely be returning and recommending them. Kim B. read more

Great customer service best sandwiches in vegas I get the # 10 add turkey. Glad they changed management. Keep up the good work guys I'll be back. read more

Jersey Mike's Subs - Fast Food Near Me - Henderson, Nevada