I have been to this location a few times. Went in with my sister and ordered 2 sandwiches. The door was wide open, and flies were inside the condiment bar. The whole sandwich-making area was filthy dirty I told the guy making the sandwiches my concern, to no comment! I asked another guy if he was the manager. I told him my concern that the place was filthy. He said he was not the manager; he was there to help out. He, at that point, walked over and pointed at all the filth on the counters, telling the guy to clean up. The sandwich maker had gloves on, yet was working the cash machine and would go back to making the sandwiches without changing to new gloves. 5 people were working at the time. The sandwiches were not good either. What has happened to good sanitary health standards? I will not be going back. read more

Ok so after a few times this is my favorite sandwich spot. The staff is super nice, I love every sandwich I have ordered and I am moving though the menu! The ordering and picking up is FANTASTIC!!!!' I just walk in, my order is ready and I am out with great sandwiches!!!!!! It's worth the drive to come here! So happy this place is here! Super bowl sandwiches!!!!!' YES read more

Ordered by phone, and received wonderful customer service. The male associate repeated my order, and my order was perfect. I appreciate Jersey Mike's offering the BOGO free coupon. It's been awhile since I stopped by the Kahala location, and am glad I did. I will be back. Thank you for packing the veggies on the side so nicely for the second sandwich which we will eat later. The staff at the store also provided great customer service. I left a small tip when I picked up my order, and the associate acknowledged me and was extremely grateful. Little things like that will keep me coming back. read more

Whoever was working the 8:30 shift tonight 10/10! Sandwiches and customer service were both great.

I'm not sure how to review this business, so I'll just start from the beginning of my experience. My nephew asked for Jersey Mike's for lunch today. I used Yelp to find my way around. The JM website allows for online ordering. Choose & customize sandwiches, and pay using a credit card. I was also allowed to create an account for future ordering ease. A+ Upon entering the business, I spied the "phone/online order pick up" sign. My order was bagged up and waiting for me. A+ Once home, my sandwich was nicely wrapped in a bag with a number on it, which coincided with the menu item #. A+ I unwrapped the sandwich and was slightly taken aback by how hard the top of the bun was. It sounded like I was knocking on the door when I tapped on it with my finger. The other side of the bun was the complete opposite; it was so mushy! All the oil & red wine vinegar and seasonings seemed to have been put on that side. Not pleased at all. D- The taste of the sandwich (turkey provolone, #7 on the menu) was wonderful. The Italian seasoning & red wine vinegar gave a seemingly normal turkey & cheese sandwich that something special. The temperature of the sandwich was cold, like it should be. The ingredients are fresh and tasty. A+ The portion size (regular size) is very generous. I only ate half of a regular sandwich, and was ultimately satisfied. A In observing the surroundings, this location has several table outside, so their sandwiches can be enjoyed, right then and there. A I will definitely eat here again, but I will walk in and order, so I can see how the sub is made. read more

Jersey Mike's Subs - ##7 Turkey and Provolone - Fast Food Near Me - Honolulu, Hawaii

I frequently go to the kahala location and the sandwich's are always wonderful. The crew is also very nice and engaging. The store is small but they always have seating available inside and outside and it's very clean. read more

Ordered gluten free regular but my sub is noticeably smaller than every other regular that they made infront of me in the line. The cashier had to ask me if I ordered a mini or a regular so that should tell you enough. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

My favorite #7 made Mike's way, was presented with old bread. Hard and very difficult to chew. Very disappointing.

Don't like having to write bad reviews, but felt compelled to. Service isn't great, I get if they're busy but a simple acknowledgment and saying "we'll be right with you" etc would help just so we know we're standing in the right place to order eventually. They also got our order wrong, gave us a Big Kahuna Cheesesteak when we wanted a Portabella Chicken Cheesesteak. The worst part was that there were bits of paper that I chewed on and spit out from the Cheesesteak. I'm guessing it was from the paper used to hold/package the meat before cooking. I don't know. Made our lunch a pretty unappetizing experience. read more

=== 1. VERDICT/VALUE Subway may have sandwich artists but Jersey Mike's may be trying to put "artisan" into their sandwiches! Great competition; another win for hungry stomachs :) === 2. FOOD I happened to get the Roast Beef & Provolone (#6, $9.95) and it was nice! Like their competition, you choose your protein, bread, cheese (if need be) and veggies. I frequent Subway near work and the bread here has a little more texture, even compared to Subway's honey oat. The veggies and cheese are about the same, but the meats taste fresher and less prepared / pre-made, and that gives Jersey Mike's the edge! === 3. SERVICE Refreshingly nice, especially when compared to Subway: from the team's shouted greeting when you enter, to the throwing of the bread, to the fresh slicing of the meat in front of you, it's clear the guys working this day were trained to do that (almost to the point of cheesiness) but it's enhancing the experience of being there and making the process more vibrant. === 4. ATMOSPHERE The small size makes this really a takeout place, but it's clean and relatively modern/new. The staff really make the atmosphere. aisle way is wide enough for a wheelchair or a stroller (my baby rolled through just fine). There is a lot out front for the shopping complex, but due to the popularity of all of the eateries, it can be competitive to get a spot. read more

Jersey Mike's Subs - Roast Beef & Provolone: worth a return trip! - Fast Food Near Me - Honolulu, Hawaii

I don't own a car, and I wasn't about to pay the ridiculous amount of $6.99 for delivery. However, during this COVID-19 lockdown, they've waived the fee if your order was over $15. This was easy to do because regular sandwiches are $11 - $12. "Regular " is the smallest size they have, and it's a 6 inch sub. (There's also Giant, which I assume is a 12 inch sub.) What is different, though, is they use about twice the amount of fillings as other places. They don't skimp on the meat. So ultimately I felt the cost was appropriate. At another place you'd have to order double meat so the price would pretty much be the same. I ordered the #20 BBQ beef, the #19 Grilled Pastrami Reuben, and the #17 Mike's Famous Philly. They have cold sandwiches, too, but I didn't try any of those. You get to choose between white, wheat, and rosemary parmesan. Gluten free us available, and there's something called "Tub," which I figured out was a bowl, so you can skip the bread. Nice to have these choices. You can customize by leaving stuff off or adding things, but there aren't near as many options as other sandwich places. I chose wheat. The rolls were soft and fresh. The wheat wasn't totally ground down, so there was a little texture, and I could convince myself I was getting a little fiber. The BBQ beef was disappointing, flavor-wise. The sandwich was loaded with beef, but really nothing else. Once in awhile there was a tiny bit of onion, the taste of which was completely obliterated by the mild BBQ sauce. No cheese, no nothing to complement the beef. To be fair, it was true to the description. There were options for extra meat, bacon, cheese, or avocado, but I didn't select any of them. I couldn't bring myself to pay an additional $2 - $2.90 for each topping. The Pastrami Reuben was lopsided. One end was nearly all sauerkraut, while the other end was nearly all meat. I started at the sauerkraut end and didn't realize there was an imbalance until it was too late. I can't really tell you if I liked it because of the improper distribution. It was not due to the delivery process. Sandwiches are tightly rolled in paper and then places in paper sleeves. They can't move in there. Oh, if you get more than one sandwich, you'll need to know the number of the sandwich (it's written on the paper sleeve), or you'll have to open them up. My favorite of the three was the cheesesteak. Finally, well-distributed meat and cheese and toppings. It was flavorful. If I ever chose this place again (which is unlikely), I would likely get this. There are drinks and sides, but IMHO they were expensive. This was good to try once, but that's it for me. Oh, while I don't know the nutrition info, based on how much my right ankle swelled each day after eating these, my guess is they are very high in sodium. Makes sense, given the amount of meat. read more

Jersey Mike's Subs - BBQ beef on wheat (apparently not available everywhere) - Fast Food Near Me - Honolulu, Hawaii

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I know this is a chain sandwich shop but honestly it's pretty good. I've only had it a handful of times but their consistency is on point. Ingredients are always fresh and I like that they use a vinaigrette for their lettuce. It gives the sandwich a fresh pop of flavor. I haven't physically gone to a Jersey mikes in a while but someone got me take out from this location the last couple of times I had it so I am reviewing it. They should put more of these around the island, people love a fresh sandwich. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

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Extremely rude female employee. Talks to customers like they are stupid and will talk shit about them to coworkers. Will also argue with them. Management had to sit down and talk to her about the incident. Something tells me that this isn't the first time.... read more

Need to start with a full disclosure. I'm not a bit fan of sandwiches. I'd rather have something with or over rice then between pieces of bread. That being said, Jersey Mike's is a really good place to pick up a hot sandwich made real fresh and full of flavor. Love the fact they grill the filling on a flattop grill so you get those chars and cooked tidbits for a little more flavor. "Cooking" in a microwave makes it hot but doesn't give it more flavor. Love the Ease of Ordering online and pick up off the shelves. Felt like grabbing your luggage at the airport. When you see yours, take yours. Done. Only down side is their sandwiches are a little more price wise vs other mainland sandwich chains and a little shorter. You won't get a foot long here. Lastly, my favorite sandwich, the Big Kahuna. Little spicy, hot and fresh, meat, veggies and cheese with a chipotle mayo. read more

Yoooo!!! If you're in town this the spot to come to!!! My dude from PA gots you! From the manager, to the young man who prepared while I talked to much... The younger gentleman who was patient when I wasn't. Al the way to the young gentleman working in the back, the whole squad gets a 5 Star review! I already know I like the chicken bacon ranch. Was talked into the #65, but the beautiful thing was by the time I got done waiting for my order. Great atmosphere, good people with Aloha... I had to leave a review to get my cookie... -MuTe read more

Jersey Mike's Subs - #3 Ham and Provolone##65 Portabella Chicken Cheese Steak ##26 Bacon Ranch Chicken Cheese Steak - Fast Food Near Me - Honolulu, Hawaii

We love getting the Italian with mayo and extra of Mike's way and they are always friendly and consistent here. We like knowing we'll always get what we want and it's always clean and has good energy in this venue. Thank you! read more

I've visited several Jersey Mike locations on island, but I frequent this location so much, it's a wonder they don't know my name already. I love getting my sandwiches from here. I always get the Mike's Famous Philly Cheese steak with all its cheesy goodness and an ice cold Raspberry tea to wash it down with. If I come for the sandwich, I most certainly stay for the customer service. The guys at this location are all super nice and accommodating. I've never had a bad customer service experience at any of any Jersey Mike's location. Compared to Subway, they are little bit on the pricier side for a sandwich, but I think it is better in terms of the quality. If I have a choice between Jersey Mike's and Subway, 9/10 I'm going to pick Mike's. The only downside to this location is the parking can get kind of wacky during lunch time (which is usually when I go) and you have to fight people for parking stalls. But other than that, this location is pretty awesome. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - Honolulu, Hawaii

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Went on a Sunday for lunch pick up. Parking shared with other businesses. Had to wait for space. Staff is friendly and helpful. 2nd time at this location. Very convenient location next to Kahala Mall and McDonald's. Tried Italian cold sub and the hot philly cheese steak sub. I preferred the cold Italian sub. Staff will ask you if you want the condiments on sub. I noticed the meats were plentiful and of good quality. Recommend the cold Italian sub with free condiments. Already includes the normal veggies: shredded lettuce, tomato, cucumbers, onions. You can request to omit your choice of veggies. Few tables and chairs if dinning in. Free rewards program. Apply online for free email discounts and free birthday sub and drink. Pretty clean place since just recently opened. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

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Club sub mikes way with jalapenos in a BOWL. The picture may not do justice but it does look good! If youre ever looking for a healthier option but having a hard time finding a spot in the area, just remember you can make any of the subs into a bowl. First time having it in a bowl. Now why would I want it in a bowl? I love the damn bread! But sometimes it's good to stop and realize that you should eat more veggies and minimize carbs to shed some weight. read more

Love this place and the staff are so nice. The food is really good and consistently great!l1

I usually order takeout vis their app. Fairly simple app. Unless its lunch or dinner time, they usually have it ready in 10 minutes. Staff is friendly. The lady their has really good customer service. Store is clean. They have tables to eat there. Sandwiches are fairly consistent. Hard to find deli sandwiches in the area so I go here - parking can be tight but its all right. Thanks. read more

This was my first time coming to jersey mikes and I was honestly going to give it a higher review until halfway through my sandwich I was chewing and found a small piece of plastic in my mouth. Other than that the sandwich was pretty good. I do want to give it another chance as their sauces for the cold subs looked really good. I do want to give a shout-out to some of the workers, it was a Saturday at 1pm and incredibly busy with in-store customers & online orders. The girl who was cutting the meats was so patient and friendly to all the customers and her coworkers in this busy lunch rush as some of the others seemed a bit flustered. She seemed like she could've been a manager but if she isn't already she would be a great fit with her excellent customer service. The cashier who rang me up was also super sweet and patient with everyone trying to figure out their membership rewards. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

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Love the freshness and love having it Mikes Way! The staff are always so pleasant and accommodating! I prefer it way over Subway! Mike's way is pure YUMMINESS! read more

I like Jersey Mikes. I don't know, there's not much sandwich shops here to pick from. But Jersey Mikes is very consistency in taste and service. I love using the app for pickup and delivery. They tend to use DoorDash so that's a major plus. I've already used it couple times. When you're busy, it's very helpful. Besides the app, the sandwiches are delicious. I'm not an expert in Italian sandwiches but I think it's good, probably the closest thing to Italian sandwich. Better than subway for sure. I found out that adding pickles is a plus. And you can customize your order. Mikes way Is a way to go. read more

This Jersey Mikes is DELICIOUS. It might be just me because I was extremely hungry. This Jersey Mikes is also very clean, it doesn't smell weird whatsoever. The service is very nice. I walked in and a worker said "Welcome in." Super friendly. I'm looking forward to the free cookie I would be receiving! read more

Came to Jersey Mikes for a quick meal after work. Friendly staff. Clean area. Will definitely eat here again.

Friendly and fast. Give free cookie. Seems like better quality over subway. Just 2 min walk from the subway indoor.

I've been craving a meatball sandwich for awhile now. I was pleased to see that on their menu. Its new and clean which is always nice. I hope it stays that way, seating is limited and there isn't much from to walk to the entrance of the line between the rope and tables. My sandwich was delicious, it really hit the spot. I might have to try the grilled pastrami sandwich next time. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

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Love jersey mikes. Def a staple in my weekly routine and the staff is always fast and friendly

Put in a big order at 10am for pick up at 1130 for all the construction workers at the job site . Order was not started till we got there at 1130. Order wasn't finish till almost 1pm. Workers go to lunch at 12. A lot of guys waiting after working hard. read more

great service and great sandwiches! super nice people!! thank you great mahalo mahalo read more

I'll be honest here....I'm really getting sick and tired of the constant mistakes made at this location. There are MANY times my husband and I have gotten a sandwich from here. My husband likes the pastrami sandwich and he gets the red relish dressing with pickles. Very good.... if they remember the order. I don't know how many times they have screwed up this simple order. Either forgetting the red relish and pickles completely, or the pickles, which we have to return to the location to have them make it right. Why write down the order on paper if it is not read to make sure the order is right?? Last night the 2 girls working almost forgot the pickles, I saw one of the girls only put the red relish on and I had to ask...did you put the pickles? Ooops....forgotten again. I also asked for light "juice" on my sub, only to watch her drench the thing in the "juice". Needless to say, by the time I ate the sandwich my bread was mush..... But here's the best complaint from last night, I was charged for 4 sandwich's, where I only ordered 3. I had to call and speak to a manager on duty to make sure they refunded me for 1 sandwich we didn't get. EVERYTIME something happens regarding our order, I will get a "sorry", but it always comes with an excuse as to why it happened. Considering the regular sandwich's are $10.00 I would expect a little attention to when the sandwich is being made. It's very frustrating to have to come here and watch everything they are doing!! Including being rung up! I have mixed feelings coming back here, not sure if I am returning. They have to do some serious training!! read more

Normally go to the Jersey, Mike's in Hawaii Kai and they are great, but was on the way to the airport, so decided to pre-order at the Kahala store. The sandwich I ordered didn't come with all the ingredients it was supposed to, on top of that, the extras that I asked for and paid for, weren't there. Did not find this out till I was already on the plane half way to my destination and there was nothing I could do about it. Definitely will not be coming back here again. read more

Order ahead or online for fast service! Subs ready for pick up. Separate Cashier line for phone/online orders. Coupons really help for those giant $16.95 subs! There are Hot subs like the Philly cheesesteak sub. My favorite. Have it Mike's way with all the fixings or choose what you want on your sub! read more

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I had jersey mikes at the Maui location near their target and it was so so good that I was wanted to be such a loyal customer because I really wanted to find a place I can always go back to if I ever wanted a sub. Visiting this This location specifically has reminded me the higher the expectation and higher the disappointment.. Messy work stations and lack luster workers who look like they don't want to be there and are not trained to do their job and to top it off to watch my sandwich being made on such a filthy counter was just the icing ontop.. Mind you I am not one that cares for service nor do you need to even greet me, but really I just want exactly to get what I pay for.. to be able to walk into a place and know it's clean and you will leave satisfied with your food that is being offered.. The bread seemed stale because it was hard and the veggies were so old.. my sandwich was so sour... disappointment is an understatement.. mismanaged location and such bummer cos it's a good location.. P.s. the hot sandwiches are a bigger flop than the experience here. read more

Had a promo coupon to try their subs and it was very delicious! Tried a steak and cheese one and it was cooked to order and seasoned well. Good bread held up with the fillings. Price is a little high, but you pay for the freshness. read more

Jersey Mikes has some great sandwiches! The ingredients are fresh, the staff is friendly. I just wish there were more locations on island!! I don't have a car and taking the bus takes forever! read more

Normally I Yelp only really great reviews. But this is going to be a bad one I wrote in a while. They guy that took our order was nice but he didn't even ask what kind of bread and didn't instruct us what to do next. So we waited at the register. Another customer came in front of me to pay and so I overheard one of the male employees asking the other male employee to take over his shift because his shift was over. The other employee responded and said my shift is over too. I shortly got over it and took my chips and sat at my table and waited since nobody instructed me what to do. As I was observing the staff, they were all over the place. I also noticed the two employees that we're "almost done with their shift" packing up sandwiches and later walking out the door to leave their shift with the sandwiches. One of the workstations were super messy and debris all over the place. The trashcan was all kinda of dirty the counters weren't wiped by the soda, fountain and napkins. Overall, this is my first experience out of Jersey, Mike's and it sucked. So sorry, but I'm a manager and if you don't like your job and don't have a job... read more

As with most chains, Jersey Mike's at Kahala provides consistent food with the other locations I've tried and it has been filling and yummy! Parking can get tight near this location in the lot directly in front of it but there are plenty of stalls nearby so it shouldn't be an issue. I always get the Turkey Breast and Provolone as a Sub in a Tub. The one made here was filling and very delicious! The portion was also very reasonable. Just because there is no bread, doesn't mean you have to be hungry, so they add extra lettuce, which does make me full. I really appreciate the customer service here. They addressed all customers that walked in the door, ensuring them that they acknowledged their presence even if they were busy helping someone else. The workers there were very friendly to me and customized my meal exactly how I wanted it. Definitely a great food joint at Kahala, if you want some deli meats and sandwiches. Great customer service and taste is on point. Don't be afraid to wander outside of the mall! read more

Kahala is the best. They get your order correct and write your name on the wrapper w a smiley face. The opposite of the University location. University gets your sandwiches wrong w no names on the wrappers so everyone touches your sandwich when you get back to work figuring out who's who lol read more

Jersey Mike's Subs - Name w =) - Fast Food Near Me - Honolulu, Hawaii