MY ONLINE ORDER WAS PERFECT THIS TIME The last time I was here I had to wait over 15 minutes for my sandwich even though I had ordered online 20 minutes before leaving my house. The sandwich was very good and the service person was friendly. read more

I tried the club sandwich for the first time and honestly is the most freshest sandwich I've ever tried. I really enjoyed it and I would definitely recommend trying this place out. You won't regret it. Mahalo. read more

Johnny and the entire Jersey mikes crew always knows my sub order and makes it to perfection. Very hospitable and I will drive extra just to Jersey Mikes Kahala, thank you! read more

What a joke!! Food was okay first and foremost.... But how rude could they be (or possibly just mismanaged) when coming in to pick up a phone order. Not huge $ yet $80. I said upon entering "yeah we are picking up a phone order" and all they said was "it's on the shelf in the back" like I'm supposed to know what that means.... So I walked to the back where "the shelf" was and picked up our order. On the way out they were busy talking to each other as no customers were in there at the time. They didn't say a word to us like Thank You!, or Enjoy! So I said to them "You're Welcome!!", and they looked at me wondering what I meant.... Complete Clueless Idiots. I won't be back as this was my first time trying this place. I'm sorry but Customer Service is so freaking easy, just be friendly and sincere. They didn't care we were there! read more

First time trying this place , I tried the full size Philly cheese steak . It was good. I had to save the 2nd 1/2 of the sub for later . It was filling . Plenty meat they give . The price for it was kinda pricy almost $20 but I would come back again when I have a craving for it again. read more

I had a noon meeting with my Architect and General Contractor and decided to pop into the new Jersey Mike's in Kahala. Usually my go to is the other sub sandwich shop, but decided to try Jersey Mike's. I ordered three club sandwiches. Watching the gal prepare the sandwiches, the first thing I noticed was how she placed the sliced turkey on the bread. It was almost a work of art, then the ham, bacon, cheese, lettuce, tomatoes, onions and all the rest. The gal was thorough, quick and from order to payment, it took than 5 minutes. An added bonus is you can join their club and just for joining, you'll get $1 off the next sub ordered. Oh, and the result? Absolutely delicious. They truly live up to their motto " A Sub Above". Fresh, tasty and prepared in a squeaky clean establishment. I'll definitely be going back. read more

3.75 points In my country we tend to eat everything with rice and sandwiches are just for breakfast or an afternoon snack so I usually dont have them for lunch or dinner, however today while on a stop light i saw a guy next to my car eating a philly cheesesteak and i swear that he was eating like if it were the last supper! He was enjoying it so much that made me crave one so thats how i ended up in this place tonight! Anyways, long review short: *Ambience: place is located inside Kahala mall, next to Mac Donalds. Its nice and clean inside. All new. *Service: they were kind if busy but even like that they seemed to manage it pretty well and i had a good experience. 10+ points for Service! *Food: -Jerseys Mikes famous philly ($9.75) + ($3.75 for chips & soda) Actually i was surprised that their bread was good and you can tell that the meat is way better quality than subway. Good flavor too. I mean, nothing to die for but still good. read more

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This place has easily become one of my favorites! It's literally 2 mins from home. Parking is easy(for now), service is fast and friendly. You can pre-order over the phone or online. And most importantly, the subs are flavorful, super fresh and tasty. I usually order the Italian or Philly cheesesteak. The Italian is meaty, yet not too heavy. It's covered with lots of vegetables and topped with salt pepper vinegar and oil. The cheeses is hearty with tasty marinated steak, good amount of cheese and fresh bread. They also have a loyalty point system which I hope is good. All the staff is super friendly and helpful. I feel sorry for subway! read more

I finally had the chance to check out Jersey Mike's in the new Kahala Mall annex!!! My boyfriend and I arrived a little after lunchtime so we missed the rush - which was perfect because we needed a little time to decide on what to order. This is such a great sub place!! I really liked the fact that everything is sliced when you order AND they don't give you the first cut - they put that on the side and serve from the second cut on. They also clean the slicer as soon as they finish your order. The workers here were super nice as well!! The two women who first helped us were super patient as we looked at the menu. The younger male who made our sandwiches was nice and repeated what we ordered to make sure there were no mistakes. I ordered a mini Jersey Shore Favorite and it was YUMMO!!! I like that they aren't skimpy on the sauces and that when you eat the sandwich it is NOT soggy because of the sauces. There is a wide variety of chips to choose from for your meal. This is the first sub place that I have noticed the option to get two different types of Pure Leaf tea - MY FAVE tea! There are enough tables in the store for you to sit and enjoy your meal at. I will definitely be back for more of Jersey Mike's subs!!! YUMMO and great customer service!!! read more

Jersey Mike's Subs - Mini Jersey Shore Favorite - Fast Food Near Me - Honolulu, Hawaii

3.5 stars rounded up. Jersey Mike's grand opening was on 12/12/18. It's great to have more food options for people who work in Kahala Mall, but I find their prices to be a bit steep for the amount of food you get. Their deli meats and cheeses are freshly sliced to order, so that's a plus. Their veggies selections are fresh and in way better condition than their Hawaii Kai location, but I didn't see any olives (which is something I always get on my subs). I went with THE ORIGINAL ITALIAN/#13 ($9.95 sandwich, additional $3.95 for chips and drink combo): http://bit.ly/2rEiNoK http://bit.ly/2PEv6uS http://bit.ly/2LjB97M A nice mix of prosciuttini (slightly more dry ham made from pork shoulder instead of the prosciutto's pork thigh), capocollo ham, salami, pepperoni and provolone cheese. http://bit.ly/2CeNWFp I got it "Mike's Way" with their signature toppings of lettuce, tomatoes, onions, olive oil, red wine vinegar and a dried Italian spice blend. - The menu claims that my regular sized 6 inch sandwich can feed up to 2 people. Yeah, don't think so. The soft white bun was freshly baked and tasty, complimented the Italian meats very well. *** I saw options for gluten-free bread and their parmesan rosemary bread but was told that was going to be an additional $2 more, so I passed on that. I got $1 off after signing up for their email newsletter, but $15 for a 6-inch sub, chips and drink AFTER DISCOUNT is still pricey (I upgraded to a large drink and tipped them an extra buck). Prices for sandwiches ranges from $9.75-$9.95, with combos maxing out to $16.95. Prices aren't avail on their take-out menu, phone app or website, but it's displayed in-store, so here's the in-store menu: * Chicken/Philly Cheese Steak/Hot Classics - http://bit.ly/2QW7VAS * Cold Subs - http://bit.ly/2rAZNrg * Hot Subs - http://bit.ly/2S4CUrS Hours: Daily from 10am-9pm Parking: Ample parking within the mall and a smaller lot conveniently right up front (shared with McDonald's). read more

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Great, service!!! Made the sandwich quick and the food was great! I appreciate the fast service and friendly staff as well

Great sandwiches! The Original Italian the Mike's way on rosemary parm is my favorite.

We got a hot sub and it was a cheesesteak sub. It's on the pricier side but I was disappointed that we were not asked if we wanted anything on the sandwhich like jalepenos. The sandwhich did not impress me either. Though the meat was slightly better than Subway. read more

Jersey Mike's Subs - Lacking color - Fast Food Near Me - Honolulu, Hawaii

Very new and lucky for me I don't think the word has gotten out yet. (Next to Mc Donalds at the Kailua Mall.) From my many previous experiences, this outpost is spot on to what I have had before. While the menu prices are certainly more than the mainland, there doesn't seem to be any corners cut on the recipes. If you haven't been here before it's the cold cut subs that are to be enjoyed! Skip the "Hot Subs." The #2 Jersey Shore and #13 Original Italian are the best and get them Mike's Way. Being from the south, I opt to add pepper relish and mayo to mine. read more

Jersey Mike's Subs - You call it the way you like it. Mike's Way best way to start. - Fast Food Near Me - Honolulu, Hawaii

There was leftover food and crumbs all over the table. The staff just watched as I got napkins and wiped the tables myself. The customer service was poor and they are disorganized. The cashier tried to charge me twice. They didn't honor the $5 off coupon I had. He said that they don't have a button for that. It's too bad. I had high hopes and the the sandwiches were pretty good. I will not be back. read more

I always order takeout from when I Kahala beach with my dogs. The sandwiches are always ready when I get there. The ingredients are fresh and the people are really nice. It's pretty much my favorite sandwich shop, other than local spots like Sprout. It's more fresh than other chains like subway. Sometimes it can be hard to find parking in the lot but you could always use the mall parking if you need. read more

This was a absolutely delicious sandwich. The workers are so nice and I will definently come here again!

Got my entire order completely wrong I asked for simply a lettuce, tomato, oil and vinegar sub, instead I got turkey, lettuce, tomatoes, green peppers, mayo, and oil and vinegar. The sandwich was decent but not great even though it was completely wrong and was very soggy by the amount of sauce they put on. read more

They should follow the Subway assembly line method to avoid getting customer orders wrong. Followed my sandwich until the veggies. Worker asks what I wanted, but apparently too busy working on other sandwiches. She sends me to the cashier to pay instead of watching her prepare my sandwich. While paying, she asks again what my veggies were. In the end she gets it wrong. Told her no pickles, but I wanted Jalapeños. Lo and behold, it's the other way around when I open my sandwich. The thing about pickles is that it can ruin the whole flavor of the sandwich because it's acidic. JM take a page out of the Subway manual because they keep the customer moving with sand which to get it right! read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

My daughter knows I love a good East Coast sub, hoagie, grinder depending of which region you are from. She ordered me one with assorted cheeses and meats (including capacola. She brought me a foot long which lasted for a lunch and two snacks. I was just like being back in New England. Jersey Mikes is ow part of my going to the beach ritual. read more

I appreciate this place being open during the pandemic but they need to work on their customer service. I asked the young lady for provolone cheese instead of Swiss and she harshly barks back "what?! I can't hear you" I repeat my order and she ROLLS HER EYES. Seriously? This isn't even the first time she's done this to us but I'm fed up, hence this review! So unbelievably rude. Great sandwiches, but gotta deal with the jerk first I guess. Also, blasting music with swear words is really distasteful. I thought this was a family friendly establishment. SMH read more

Sandwich was so fresh ! Love the oil and vinegar drizzled all over it so tasty:) Lots of options for various combinations its tough decision time. Order two and cut them in half and share them. This is in Kahala convenient for parking and its close to major bus routes. Fantastic quality and fast friendly service from the staff read more

This location is overwhelmed and understaffed on weekends. DO NOT make the mistake of ordering online during lunch hours - because you will be forced to wait 30 min or more in the store for your food - while all the walk-ins get food made before your order. Sandwiches are good but the service is really lacking. read more

I feel like I'm cheating on Subway when I entered Jersey Mike's Sub shop in Kahala Mall. One of my coworkers raved about it, so I ended up here on a Thursday night. I've always been loyal with Subway, back when Jared was pitching Subway as an avenue for weight loss and a healthy life. Even lost a bunch of weight with it too, but those days are long gone. I came here to Jersey Mike's just to see what the deal was. It was your typical set up, the counter and everything seemed like your typical sandwich shop. The experience here was typical of how most sandwich counters usually go, so it was basically 10-15 minutes and you're out the door already. I did enjoy the decor and the ambiance, although it was interesting that there were 2 Subway restaurant locations nearby to the one Jersey Mike's. Seems like Jersey Mike's wants to establish itself here for the long haul. I came here on a brisk Thursday night hoping to see what my stomach likes. I remembered what my coworker said about Jersey Mike's, so I decided to try it. Sandwiches are basically good and usually you can't go wrong with it. I try not to compare Jersey Mike's to Subway, but how can I not when I basically grow up with the brand in the 1990's and early 2000's trying to lose weight. The service here was good, fast, and friendly - everything you want from a sandwich shop. I did enjoy the fact that their menu was like Subway's - on the master board behind the counter, so you know what you can order from Jersey Mike's. The ambiance is like Subway, but their decor could use a little spicing up. The overall experience here at Jersey Mike's Sub shop in the Kahala Mall shopping center in east Oahu was pretty good, average, and decent at the same time. It's typical fast food fare, but the name is different, but fast food nonetheless. I got here on a brisk Thursday evening and there was a handful of customers ordering, which isn't too bad. The wait was quick, since everyone knew what they wanted. For the most part though, my time spent here at Jersey Mike's sub shop was a good thing. Discovering new places, even at a sandwich shop can help you and your taste-buds celebrate things you thought you wouldn't have if you never been. The restaurant itself is basically brand spanking new, which was nice. It's a part of a new construction that was once Waialae Bowl - an aging bowling alley that was attached to the Kahala McDonalds back in the 1990's and 2000's. Jersey Mike's Kahala address is 4211 Waialae Avenue, next to the Waialae-Kahala Post Office and they accept major credit cards, as well as cash. Since Jersey Mike's is apart of the Kahala Mall family, you can expect generous parking lot options here within the mall. If you are like me, public transit comes through the area, namely routes 1, 1L, 14, 22, 23, and 24. There's always uber and lyft that would help you out as well. I honestly thought Jersey Mike's subs had something better than Subway, but at the end of the day, it basically makes sandwiches - like Subway. They have many of the same options that their competitors does, but what makes them different? On this first initial visit to Jersey Mike's, I ended up choosing their tuna fish sub. Taste wise, I couldn't tell the difference really. Subway emphasizes freshness, but Jersey Mike's seems to say that we have quality and taste. I ended up getting their combo meal, which included a bag of chips and a drink. It was nice that they have a self-serve soda fountain on premises. Their prices seem a little inflated, but I guess that's how they need to operate when they're a new business. They've been open for maybe 6 months now - as of January 13, 2020 - at least that's what I've noticed. Hoping they stick around to provide the community some alternatives to Subway. While it's nice to have more variety in the neighborhood in terms of businesses in the area, I probably can see myself coming here from time to time, since it's within walking distance from the main building of the mall and I am here regularly when I am not traveling. Jersey Mike's subs seems like it's a mirror image of Subway. Check them out and you be the judge. As long as it's cheap enough I'll come back. 3.5 stars for the overall experience. 3.5 stars for the food, although good and delicious, it's Subway in a different name based on their offerings. 4.0 stars for the friendly staff. Support local! C+ read more

great service amazing cookies. the choclatechips are really good. you should leave a reveiw if you come. read more

Jersey Mike's Subs - Fast Food Near Me - Honolulu, Hawaii

Service was great and the sandwiches were fire highly recommend getting the GIANT ITALIAN SUB rosemary parm, mikes way.

Got a regular sub and they charged me for a giant and now they don't pick the phone up.

As I walked in, two girls were working and super friendly! Very attentive and really nice! They made my sandwiches and the sandwiches were really good! My kids were in here doing tik tok videos while I was talking to the employees whose were making our food. It was hilarious! I can't wait to go back and try another jersey mikes sandwich again in the near future! read more

Jersey Mike's Subs - Sub club yum! - Fast Food Near Me - Honolulu, Hawaii

(Covid-19 Review) I use to get my subs from Subway since they're everywhere on this island and I struggled to find a sub spot that I love, but ever since this place opened up in Kahala, this has replaced all my Subway runs. About the Subs: Although both Subway and Jersey Mikes are chain sub sandwich spots, I personally felt like the Jersey Mike subs tasted a lot less generic compared to Subway. My boyfriend and I usually get one giant size Club Supreme that includes roast beef, swiss, applewood smoked bacon, mayo and veggies of your choice. We have them cut the sub into four pieces and split the sandwich between the two of us. They were perfect for a lunch or dinner meal when we were able to cautiously hit up the beaches during Covid. Price: I think for the giant size, it came out to around $17 or so, but this was big and enough to make 2 people full. It is a bit pricier than Subway, but I feel like that's because the quality is better than Subway! Also I highly recommend that you get the Jersey Mikes app to order your food because we were able to get a deal that way! (It might have been a promotional thing, but we got a free sub once!) Parking: Their parking is shared with Brug, McDonalds, Sharetea, so the closest parking area can get a filled quickly, but there's always extended parking right in front of McDonalds if needed. Covid Info: With Covid, I highly recommend ordering online and picking it up as it makes the process so much faster and with barely any contact needed. read more

Before tonight I would give them a solid 3 stars because they frequently get orders wrong, or forget the cookie for the kids meal, etc. I ordered though because I like the subs a lot. Tonight I ordered around online at around 7, the order was set to be picked up at 7:19. I get there and the order is not done, understandable. 30 minutes later its still not out so I ask one of the employees what the status was and they said they were working on it and I just needed to wait by the pickup area. 2 hours later I finally get my order of 3 subs. No sorry for the wait, no explanation, not even a thanks for waiting. He just hands me my sub two hours late like nothing happened. So I leave peacefully without saying anything But it wasn't over! I get home (after walking in the dark, bus is not running now btw) and finally open my sandwich. AND ITS THE WRONG ONE. So I go back again, walking in the dark, and have them remake my order 20 minutes after closing. they forget the no tomatoes and no onion part but I don't care at that point. So again, they just hand me the sandwich no apology, and I leave. If they just apologized or anything I wouldn't even write a poor review. I'm pretty sympathetic since I worked in food service too. But I've never had a worse time in any store. read more

YOUR STORE IS AMAZING. The app has always been easy to navigate and even during these COVID preventative times your staff is working like a well machined clock providing great sandwiches for my office pick ups. And we have picked up regularly since you first opened. You have never disappointed me and I miss seeing your smiles behind those masks. Thank you for providing safe take out . read more

Definitely a place to try! I love sub sandwiches and we typically buy from another restaurant, but we've heard a lot about Jersey Mike's so we gave it a try. From the moment we walked in, we were warmly greeted and within seconds, we were able to select our sandwiches, meat, cheese and all the veggies. Shortly after, we sunk our teeth into the soft bread and inhaled the sandwich. The sandwiches were gone so quickly, I can't even remember what we ate. Personally, the price was a bit higher than I expected, but worth it as everything was very fresh and the meat was sliced right in front of you! The parking is super easy, right next to Kahala Mall. read more

FLIPPIN FLAPPIN R U KIDDIN ME? OMG I had a mistress her name was Subway, then I happen to stumble into the doors of Jersey Mikes. Since then I have not been able to return to my mistress as I have sworn an oath of loyalty to the JM franchise chain of decadent deliciousness. Once you experience JM and experience the mantra of "Mikes Way" you too will find yourself drawn to JM fellowship. I have not been brainwashed but rather tastebud reformed by a higher whole mouth experience. I will not have to convince you to visit for your first time, as you are already being drawn in. read more

I ordered 3 sandwiches online and they got every order wrong. All the sandwiches were prepared standard despite the website allowing you to customize your order but nothing was followed. The paper receipt and online receipt clearly printed our online order but the workers took it upon themselves to substitute whatever they didn't have without letting us know. The management is clearly lacking here. The workers weren't even wearing face masks correctly. The masks were covering their mouths and their noses were sticking out of them. What's worse is that they would keep touching their masks and pull them down to speak. Yuck! I won't be returning here. read more

I'm going to say the crew at Kahala is super solid! Very polite, store is clean, the team went above and beyond. The one guy seemed to be running the show efficiently and friendly! Food met all the jersey mike's standards. Signed a real jersey girl in Kahala. read more

The Kahala JM is better than the JM in Red Bank, NJ.. My sister lives in Jackson and took us there twice during a visit. She came to Hawaii recently and agreed the Kahala JM was better than Red Bank. Whatever the reason has to be the Aloha that exist here in the people that work here and provide service to the people. Of the 3 JM we visit, Kahala #1, Pearl City #2, Hawaii Kai#3. Kahala is the best. read more

The CLUB SUB is the best sandwich I've ever had!! Fresh meat, fresh veggies + Mike's way is perfect. If you've never tried a Jersey Mike's Club Sub, it's a must. The customer service at this location has been great every time! read more

Just came back to Oahu after long stay on Maui. We eat at Jersey Mikes in Kahului frequently. This location was a little light on the meat when I ordered the Italian. The bread was good though read more

Worse customer service and worst team work out of all Jersey mikes stores in Hawaii. Waited over 20 minutes for a sub because their teamwork is a sh!t show. read more

The best sammich on Oahu -- Hands down. I love buying local, dont get me wrong. But I've found local shops (timmy t's is awesome, but there's barely any meat on their sammies) skimp on ingredients. Jersey Mike's tastes like an authentic east coast hoagie. Visit them in kahala and Hawaii kai. Stoked for my next hoagie from JM. read more