Here is my review: I ordered through the app and the order time stamp 209pm email said pick up order at 224pm. Ran errands and arrive to pick it up at 225pm. Walked in and they had not even started my order. I asked please tell me when i place the order? They said 224pm. I laughed and said that's when it was suppose to be ready. When i showed them I ordered at 209pm the reply was oh ok thanks your order will be ready soon. Yes it was but why order through the app. Lesson learned for this location the other location no issues. So i know you can do better! Maybe stop joking around and when customers are in the store focus on the orders. read more

I eat here once a week tbh . I deserve a gift card my fav place to go too. Turkey and provolone is what I get but today I got a Philly ! 10/10 as usual read more

Jersey Mike's Subs - Sandwiches Near Me - Katy, Texas

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I used to go there a lot. Stopped for a while when the health department shut them down. Decided maybe they have better habits now. All the employees looked new. Nope. Gloves worn for everything and never changed. Touch the frozen meat, then the bread, then the spatula, then push their glasses up and swipe the hair out of the way, then grab vegetables and more bread while touching every surface. Same pair of gloves. The my sandwich away...I couldn't do it. I'm pretty sure she was the shift leader too (seemed to be telling people what to do). I'm staying away from this location. Clearly an issue with accountability from the owners. read more

A fan of the sub-- filled much heavier than Jimmy John's. The #9 regular can easily be split into two meals and I'd go again! Need to try their chipotle mayo and buffalo sauce next time! Cheers! read more

Jersey Mike's Subs - 9. - Sandwiches Near Me - Katy, Texas

I often get my lunch during work here. My go to has been the grilled portobello mushroom and Swiss sub. The times that I've gotten it, I haven't been too impressed because it lacked flavor and seasoning. But today?! I don't know who made my sub but they seasoned that thing like they wanted me to have a Merry Christmas and a Happy New Year! It was sooo good. 10/10 read more

This was a good experience. It was Friday during lent so we ordered tuna subs and wraps. They had run out of tuna salad and offered to make a new batch if we were willing to wait. After waiting we were told they had no celery and asked if we were willing to wait more. (Whole Foods is around the corner.) Anyway we opted not to wait and were treated fairly with a bit of avocado gratis. The staff here is very friendly. The tuna was runny and messy but good enough. Plenty of free parking. read more

Ordered at 12ish, didn't even get my sandwiches till 1:03. No coordination, I'm never coming back.

Food is always good and the restaurant is always clean. About a month ago they made a small error on my order (I hate oregano!), I mentioned it on the app comments. I received a letter apologizing and a card for a free sandwich. Just goes to show, if a mistake is made, it doesn't mean a bad review. I am a regular and I will continue to be one. read more

When I am in the area at lunch, I like to stop by for a sandwich. The owner is great and his team are incredible. They are always friendly and fast with getting orders out. I'm a huge fan of the Big Kahuna. Today's was the best yet. The bread was fresh and the filling was not dripping like it normally is at other locations. I will take Jersey Mike's (specifically this location) over any other sandwich shop any day! read more

First time in any Jersey's Mike and I thought everything was fresh. I had #5 Cold cut Italian Sandwich and was delightfully surprised of its freshness, with friendly servers behind the counter. Highly recommend this store and will definitely be coming back. read more

I love this Jersey Mikes .When you walk in everyone had a smile on their face and greets you .The owner George is the nicest guy .The sandwiches are so good and love the fresh bread and meat cut in front of you .Go get a sandwich and try it you will love it . read more

Love this place it's a decent hoagie. Cut fresh right in front of you. They are always polite and good customer service which is huge to me!

My wife stopped by today to grab lunch ,I requested a BLT sandwich and as she gets home I open my sandwich and I get a BL sandwich no tomato how do you make a BLT without tomato? Also the bacon is all broken up like bacon bits on a salad how do you make a BLT sandwich with bacon bits? Nine dollars for a broken bacon and no tomato does not seem right to me read more

Jersey Mike's Subs - This is what a poor example of a BLT looks like - Sandwiches Near Me - Katy, Texas

Ordered online for specific scheduled pick up time, as I am unable to leave my job for very long. Email confirmation said pick up would be ready at 12:01. I arrived at 12:03 and there was no bags on the pick up shelf. I stood at the counter for 11 minutes within 4 feet of an employee who was printing receipts and fiddling with stickers. He never even looked up. 11 minutes of appearing to purposefully not look up to at least acknowledge a customer and ask if they needed assistance is bewildering and, quite frankly awkward. I finally had to ask another employee who was actually making sandwiches to check to see if my order was ready (I could see it behind the counter the entire time I was standing there!). Was this a race issue?? Was he overly shy or has he simply not received training in customer service/positive interactions? I enjoy the food, however this experience makes me question whether I'll return. read more

It's always nice when you walk into an establishment and don't get greeted, only to have the person that walked in after you get serviced first. If you're going to advertise a no contact pickup station, it would be great if it was being used. Don't have all the random orders behind the counter. read more

I wish you could rate the food and the service separately. The customer service in this restaurant is awful. This isn't my first time here but my fifth. The workers look at you like we are bothering them. Like they would rather be anywhere else but there. They don't say hello, they don't smile, and they don't say thank you or have a good day. My husband and i ordered 2 sandwiches. When I ordered Mine, I asked for a mini and then I changed it to a regular. But again, they weren't listening and when we got it, I said, I asked for a mini and they rolled their eyes and asked me when did I change it. Like I was lying. Lovely. The tuna was good but way to much mayo. It was swimming in mayo, so it was a little hard to eat without getting stuff all over yourself. My husband enjoyed his buffalo wrap but it was quite messy. As much as we enjoyed the food, minus all the mayo, I won't be back. 22$ for sandwiches with the nasty customer service, is too much for me. I would rather make my own or drive to firehouse. It's a shame, a real shame. Train your people. Customer service is something special. read more

I can't give a 3.5 first off so 3 it is. This place is like any other establishment of its nature. The philly cheesesteak was great. Immaculate. Cannot complain on the flavor sensation one bit. Unfortunately they could 86 the red peppers and toast the bun fully. This contributed to the 3.5 star rating .. another contribution was the service. Basically a get in, get out, where's your ticket .. shut the hell up type deal. I'm never too offended by that because I don't have to work there, they do. Next time I'll opt out of the red peppers, but the other peppers weren't too bad that they included. The young lady who had authority over my sandwich did it major justice. I will return, only to-go. And no red peppers! Maybe extra cheese. read more

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My son is gluten free and he says this place has the best gluten free bun he has had. Personally I think they need more ingredient options, like black olives, cucumbers, etc... but it is a good sandwich still. They have good service and a clean environment. Sweet Tea Rating: 6/10 The sweet tea is decent. The flavor is somewhat unique and I can't tell if I like it or not. But it is definitely sweet. read more

Jersey Mike's Subs - Gluten free bun - Sandwiches Near Me - Katy, Texas

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This place is super clean. I'd recommend getting your sandwich Mike's way but they'll probably ask you if you'd like you sub that way anyways. I like to get any of their subs that have bacon. Their bacon is nice and crispy. read more

A small place but their subs are way better than Subway! We had the #43 Chipotle Cheese Steak sub. The steak is prepared fresh in the grill. Place needed a little cleaning of tables when were here. We will be back! read more

Was saddened to find out last night this place doesn't offer a Military Discount any longer. Guess it's under "new ownership"... When I first moved to Katy in 2015 they gave 50% off the sandwich for Military which I thought was great. My buddy said last time he was here it was 15%... I admit I love their subs much better than Subway but almost paying 13.00 for a Regular Size sandwich, chips and drink I won't be coming here much anymore. Fact is, Katy/Houston is not really a military town so what so how much are they losing throwing a military member a "bone" or a small discount on a sandwich?Somewhere like San Antonio maybe would cost them some profit ? Jersey Mike's has always been "pro military" anywhere I have lived but not this one any longer. ? Sad... :(. Per your response: It's less that your not "able" to, it's more you don't "want" to.. Like I said, I will not be there as often just for the fact of your lack of support for men and women in uniform. read more

Jersey Mike's is probably my favorite fast food chain. This was my first time at this location and was not disappointed. The employees were genuinely friendly. They greet you when you walk in, smile and say thank you when you leave. I normally get the big kahuna, but this time I wanted to try one of the cold subs. I had the #13 original Italian, loaded with provolone, pepperoni, ham, prosciutto, salami, cappacuolo and fresh veggies. A very good sub. Don't forget to add the red relish, it goes great with all the subs, hot and cold. The parking lot is large but is shared with several other businesses, restaurants and the Whole Foods grocery store. It stays packed, especial around dinner time on weekdays and pretty much all day long on the weekends. read more

Jersey Mike's Subs - #13 nom nom nom - Sandwiches Near Me - Katy, Texas

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I eat here all the time. Love it most times. However today was a bad day. I ordered a HOT meatball sub. It was NOT. It was cold. The sauce, meat and cheese were refrigerator cold. Simply ice cold. I had to throw the sandwich out. I am so disappointed that a place that I have raved about fell so short. I'll be back.... much later. read more

Went to this place on Nov 23....double points day. Placed the order on the App at 105pm...said ready at 123pm. When I arrived it was PACKED with both walk ups and pick up. The whole team behind the counter was awesome, though one more person would have helped. The guy I think was the Lead member was stuffing food in bads as fast as possible. If I owned a food business, I would offer him 5 bucks more an hour and steal him. Whoever owns this franchise is very lucky with their employees. Love the food...always a 10! read more

Went here with a friend and was shocked at how good the customer service was. So darn friendly. And the food is really good as well

I have been to this location many times before and have had pretty decent experiences beforehand but today changed that for good. I came here for a quick lunch to go with my parents. When we got home and opened our sandwiches, we found there to be very little filling. The sandwiches looked like empty loaves of bread when we unwrapped them from our wrappers. Staff was very rude and non attentive telling us to "pay attention" when we were deciding what to order when it was our turn and the berated us at the register asking us to tip them. Instead of hiring rude teenagers, please look for experienced staff. Never coming back here again after this experience. Poor management, poor service and terrible food. read more

Jersey Mike's Subs - Sandwiches Near Me - Katy, Texas

I've been to this location 4 times now over the past month and I haven't had anything less than amazing every time. The subs are always hot, packed with meat, and the bread is consistently fresh and delicious. I've found that the classic Philly is my favorite, but the California chicken is also incredible. They have a good selection of chips as well to complement the meal. And maybe most importantly with any meal, the sodas are that perfect level of fresh and carbonated to make everything taste better. Needless to say, I'm a fan of this place. read more

First time to visit and won't be my last. Customer service was spot on and the Big Kahuna Chicken Cheese Steak was excellent. A bit pricy at 13.56 for a regular sandwich, chips, drink and 10% tip but worth it. read more

Jersey Mike's Subs - Big Kahuna Chicken Cheese Steak! Thumbs up Sandwich. - Sandwiches Near Me - Katy, Texas

Best sub you can get outside of New York or New Jersey. Have loved it for many years. I've been going to this place for years and love it. My only challenge is that they seem to have adjusted the slicing number to be almost invisible. While the sub looks good I can tell they started changing the slicing blade size. Still love you but the prices go up and the meat level goes down. read more

So I used to work at this location around 2013-2014... I was amazing back then and is still just as amazing today. My girlfriend and I got food there last night.. The cali club for myself and the chicken bacon ranch for the lady. They were so good..fresh and filling. The staff was also super friendly and efficient. The manager Kenton was helpful, offering suggestions and talked with the both of us the entire time we were there! I'd highly recommend this place! read more

Overpriced. Soggiest tuna sandwich Ive ever had. It took so long, the crew members spoke softly and the place had zero parking. We had to park all the way in the back next to loading. $22 for 2 regularsized sandwiches, 1 chips, 1 drink and 1 cookie. Asked to put oil and vinegar on the side for the other sandwich because the last time it was drenched and super soggy. Their pricing makes zero sense and they rarely have specials or combo discounts. ASKED TO GO and the ticket said dine in. This location is awkward, right off a freeway and almost inaccessible... on the side of the shopping strip, can be easily missed. Shouldve gotten Japanese or sushi next door instead read more

One of the best sub shops in Katy. I would recommend doing any sub Mike's way maybe because I'm from the northeast and that's just the way it's Done! You won't go wrong ordering any kind of sub from here they are All good! My favorites are the turkey and the original. read more

My husband is all about this place and I quite enjoy the Philly cheesesteak sandwich. It's our go-to for sandwiches in the area.

Cameron and Shawn are awesome!!!! My wife is pregnant and very specific and how she wants her sandwich. They went above and beyond the call of duty and she was extremely happy. Happy pregnant wife = happy husband! read more

Amazing sandwich, I thought about getting a large but glad I didn't. The original Italian Mike's way is a must! read more

Jersey Mike's Subs - Sandwiches Near Me - Katy, Texas

Let me start off by saying I LOVE Jersey Mike's. It's by far my favorite sandwich shop. I've been to several and this one is my favorite. I frequent this place twice a week. Always on Mondays, as it's Double Points day, and usually Friday or Saturday. The inside is rather small and can get quite crowded during a heavy lunch rush but the staff is great and they keep the sandwiches rolling. Wait time isn't bad at all. Seating can be tough as well but I usually get mine to go anyways. Now the food. I've had just about every sandwich they make and I'd have to say my favorites are the #9, #13 and #56. A majority of time when I come in, the kids working behind the counter know me and already know what I want which makes ordering a breeze. Sandwiches from here aren't your run of the mill Subway sandwich. Meat is and veggies are fresh. The Italian bread is great. And if you get something here it has to be Mike's Way!! I don't think I've ever gotten a bad sandwich from here. The only bad thing I will say about this location is the parking situation. Some days it's so packed that you will either have to park by the bank or completely around the corner behind the building. It's not like you are walking 5 miles to the shop but it could turn out to be an inconvenience to some people. But the walk is worth it to me for such great food. read more

I can't believe i just drove a half an hour to have a sub sandwich, "Original" Mike's way with mayo and mustard------the best sub I have ever eaten. read more

OMG.....#56 Big Kahuna Cheese steak with extra japs! Out of body experience with copious amounts of sweat dripping off my brow. read more

Jersey Mike's Subs - OMG.....#56 Big Kahuna Cheese steak with extra japs! Out of body experience with copious amounts of sweat dripping off my brow. - Sandwiches Near Me - Katy, Texas

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We had the Chipotle Steak, mine Mike's way...crazy, crazy good! Meat was cooked in house, not just put through a pizza oven or microwaved. Veggies were very fresh and flavorful. Great seasonings. I'm pretty impressed. Staff was super friendly, and helpful...I'll be back! read more

First time here and found the staff nice and energetic. The # 17 was delicious, very fresh tasting. Definately coming back. read more

Jersey Mike's Subs - Sandwiches Near Me - Katy, Texas