I'm a fan of the franchise and this particular location is consistently the best I've had. Staff is always friendly and helpful. They engage customers and often know regulars by name. I'm a stickler when it comes to cleanliness, especially when it comes to my food. One can tell when iced tea containers are not cleaned. I'm happy to report that each time I ask for iced tea , it tastes fresh without that strange taste left when not rinsed correctly. You can certainly tell how busy this location is by the line. I see previous reviews have complained on online orders. I cannot comment on this since I go into the store and order there. read more

Jersey Mike's Subs - Sandwiches Near Me - Magnolia, Texas

One star because the sandwiches are good. Unfortunately, the service was very disappointing. The pace was slow, and the overall experience for dine-in customers needs improvement. I also noticed inconsistency in how orders were taken, one male employee spent several minutes before taking my order, but then immediately assisted the next customer. Situations like this can come across as unfair and leave a negative impression. I recommend reviewing your operations and providing additional staff training to ensure all customers are treated consistently and respectfully. read more

I love Jersey Mikes! Sadly this location is lacking service. I called tonight at 8:40 to place a to-go order. The phone was answered after multiple rings and then I was hung up on. I arrived at the store a few minutes later to find that the store closed early. The open sign was still on, but the door was locked. The manager on duty and employees, saw me come towards the door and wouldn't make eye contact. If they stayed open per the posted hours, they would probably see more business as their are not many food options in the immediate area. read more

Jersey Mike's Subs - Closed early tonight - Sandwiches Near Me - Magnolia, Texas

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This is the worst Jersey mikes I've even been to in my life, 6 different door dashers had to cancel their orders and leave pissed off, I was here for 1hr 15 mins. And they forgot my sub from the hot grill. I went up to ask politely if it got forgotten or not and the chick just said sry... then it still never got made until we went up again and the manager started yelling at the employees and she apologized and made it. Cashier was the worst one, giving us dirty looks read more

The moment i walked in hunter was being a rude person and said i needed more lettuce which i know i dont i only weigh 300ibs the customer service here is terrible and its filthy the only thing that would make me come back is if hunter is gone read more

Garret was amazing. Very polite, positive attitude, and always making sure I am enjoying my food. I will be coming back again with my family. Thank you Jersey mikes for everything. #bestservice read more

The service here, is almost not real. They look at eachother like they are clueless. It's like this place was set up as a joke. Food is amazing as always but when they have 7 people in line, they chose to do online orders first, then continue to take breaks in between each sandwich..... slowest service I've ever seen in my life. read more

Ordering online has a certain time that the meal would be ready, At 3:10 I arrived 2 minutes early but didn't receive my order until 30 minutes later. It was on a Monday at 3:00 pm and they only had one person working. They have a line but the other employee is just casually sweeping behind him not helping him. Read the previous review on here and it said "how understaffed they were, but that was a month ago and to look at it now obviously management has yet to fix the issue. What blows my mind is the fact that I placed my order first before a group of six kids walked in and he decided to make their order first, plus the other 4 people that walked in as well. So that means he made 10 sandwiches before he wanted to work on mine. Had me waiting for 30 minutes. I guess ordering online is not a priority it's about who is in line first. Make sure you don't show up on a Monday at 3 o'clock or order online because you won't get your order the time it says. read more

Jersey Mike's Subs - Only one persons working at 3 o'clock. On a Monday - Sandwiches Near Me - Magnolia, Texas

So the bad was my online order have a certain time that the meal would be ready, but I didn't receive my order until 30in later. Granted it was lunchtime and the store was busy, but as a customer I still expected my order to be ready at the time presented or at least close to it. The good was the manager repeatedly informed me of the delay and how understaffed they were. As a customer who understands the fast pace of this industry I could understand. The manager did what she could do for the extremely long wait and I was satisfied with that. I commend the manager for consistently smiling during such a troublesome time. On a plus note, Sandwiches were delicious read more

I am so glad there is a Jersey Mike's close by! This particular store is so great! The guys working behind the counter are always so courteous and they make a great turkey and provolone sandwich! They always have my ready to go quickly, and they are so friendly! read more

Just stood in line for 10 minutes, nobody even acknowledged me. Then I get to the front of the line and they tell me they're out of all the bread other than wheat. Unfortunately, my son is allergic to it. Would be really nice if they had better customer service and let the customers know that they didn't have any bread before making them wait 10 minutes to stand in line. read more

The food is ok but they never clean the slicing wheel. Everytime I get a sandwiched it's full of junk and they never clean it between sandwiches. Even when they're dead slow . I'd go somewhere else if you have any food allergies. read more

This sammi was perfectly made, as well as the others we ordered from the new store in Magnolia. We will definitely order from them again. My hubby was running late, so I called the store to let them know. The young man on the phone was very polite and understanding. Thank you all for great service and great food! read more

Jersey Mike's Subs - Club Sub - Sandwiches Near Me - Magnolia, Texas

After years of being a JJ snob - we started giving Jersey Mike's a chance after they moved in nearby. Loved it!

This was my first time in a Jersey Mike's and let me tell you.... the staff at this location is amazing! Very friendly right from the jump. Then our car broke down outside, they were all so helpful with lending us cables to jump our car with. 3 attempts from diff groups before we were able to get up and running. They were cleaning up bc it was closing time and still helped out. Shout out to the girl with the thick ass cables her cousin made her get for her car. Y'all the MVP and saved a wedding weekend for us (not ours, but our family) Sandwich 10/10 Service 1000/10 read more

The food at this location is fine. But the lack of customer service when you order off the app is horrible. Multiple times I have had to wait 15 minutes past my time the app said my order would be ready. But I. Saturday Aug 17th 2024. I placed an order and the app said It would be ready at 1:07 pm. I arrived at the location at 1:10 and let the person working the register know I had an online order. I waited until 1:35 pm and my order had still not been made. I asked the worker when It would be ready and he responded he did not know. I waited another 5 minutes and asked for a refund. He said I would have to wait on the manager. After she came out she acted like I was putting her out asking for a refund after I had been waiting in my order 35 minutes after the app said It would be ready. If you are not going to make online orders why take them is the question I have? This location always struggles managing the online orders. I was very disappointed. read more

Just gave this place a try again - also utilized delivery instead of pickup. Everything was exactly as I had ordered it and was delicious. Glad I gave this place a second chance, so hopefully the quality continues to be at least this good moving forward. read more

I will start this with, I love jersey mikes. But today's experience there was nothing short of a cheap subway with a bunch of tweakers cooking. This tasted horrible and they had to make 2 of our 4 sandwiches twice. What is going on with this place? read more

Dasher has been waiting on an order of 3 mini sandwiches for 43 minutes. Unbelivable.

First order from this store and paid for extra meat and ordered it Mikes way asked for mayo on the sandwich guess what none of my order was right plus the fact I paid for xtra and didn't get it how hard is it to read an order that is not rushed !! read more

This place was running fast and efficiently when they first opened and the trainers were still there. Lately it takes way too long! Also they keep running out of rosemary parm bread not even that close to closing, happened multiple nights last week. Today I tried ordering on the app and they hadn't even started the order (two sandwiches) until about ten mins past the pick up time. It wasn't busy at all either. Really hoping they can get a strong manager for each shift and / or more training. Sandwiches are great when things run smoothly. read more

Excellent service, fresh ingredients and overall good product! Please stop in to see them soon

Whole place messy. Not one table clean. workers mingling not doing their jobs. Got my online order wrong Wish I could give 0

Sammie's are good after long wait times in the evening . Your employees are giving free Sammie's away to their friends! The place is filthy. The glass between the counter looks like it's never been cleaned and behind the counter looks like it never gets swept during the day. I've walked out twice and I never ever do that. Why, as a new business, do you not have an "Adult" MOD at night ? Your employees pretend to ring their friends up! I've been going down to the next closest location lately until you get your stuff together. Sorry read more

Just left the store. I've never been to Jersey Mikes before and I was excited to try it but there was three dudes there, no one explained anything the only question that was asked was what type of bread we wanted. I wanted it toasted but they never mentioned it or any of the toppings. The guy just said do you want it mikes way and when I asked what it was he listed the options off fast and it just felt so awkward and like no one cared lol so now we have two sandwhiches that weren't really what we wanted so just a waste of money while everyone just stood around not saying anything read more

Came here on Sunday to get some sandwhiches for my family, walked in and the lady told me that it was gonna be a while because they were making a catering order. Okay no problem so I waited about 10 minutes then proceeded to ask how much longer will it take and she said she still had a bunch to make so it would be awhile. Okay I understand that, but what is don't understand is how she couldn't pause what she was doing to take care of the customers in front of her. I work food service and even If I have a catering order I would pause to take care of the customers in front of me. It's not that hard. If she knew she had a catering order there should've been other people to help out with that or to take care of the customers coming inside to order food. Really shows peoples priorities in this business. read more

Giving 2 stars because it's pretty hard to mess up a sandwich. This store is not off to a good start. Took 40 minutes to get two sandwiches. Employees are in desperate need of time management training. After waiting for so many months for them to open this is a great disappointment. read more

These Young People during the night are absolutely amazing. My 3rd time coming in to this store and the young man who took my order which I believe his name was "xavier" greeted me and he some how remembers my name & whole order that I got from the previous day. Which left me absolutely flabbergasted and not only that but when I went to find a seat and eat, he went out of his way to clean of the table I was going to sit at. He is absolutely amazing, the food was great. I'm looking forward to meeting him and his other co-workers again. read more