It's a shame another fine institution has fallen to the bottom thanks to a private equity purchase, just got a Philly cheese steak or should I say no steak lots of bread cheese. My last trip there !!! To bad read more

I usually have a great experience at this store and get beautiful sandwiches. This last time was a different story. During the busy time, I suggest you hire another person because the lines are too long and people are waiting. Also, please tell the food handlers to change their gloves every time they handle anything other than food (bags, cash, etc.). The guy that was making my sandwich rang someone else up before finishing my sandwich, which is fine. I get they're busy, but he went back to my food and touched my sandwich without changing his gloves. He also put the wrong bread top on the wrong sandwich. I hope they get more help during the winter during dinner hours. read more

So I was super hungry today and I was in Palm Desert and I stopped here in Jersey Mike's and I was waited on by Mark what a great guy with a great personality he lifted my spirits up and he made me one of the best subs I ever had I recommend this Jersey Mike's to everybody especially if Mark's making your sub absolutely stellar service read more

We eat here frequently and have always enjoyed the food, but something happened yesterday which was very distressing. The area where the sandwiches are prepared, where the condiments are added can get quite dirty due to the oil and vinegar and whatever other liquids they use to season the sandwiches. They scrape the area between sandwiches, hopefully to clean it. The young man who was preparing our food did not clean the area and the bread was placed down on a big pile of oil and vinegar, which I certainly did not want on the outside or inside of the sandwich . I told the preparer about this and asked him to remake our sandwich. What I found extremely distressing was the fact that he took our oil and vinegar soaked roll and put it back in the area with other rolls so that it could be used again. That does not sound either healthy or ethical to me and I doubt whether we will be back here again . read more

Sandwich order was wrong. When told they gave a dirty look and didn't apologize. Sandwich was ordered without proper and onion 5:40 on Thursday 11/13 read more

Dear sir, who is working solo tonight on the evening of 2/25. You crafted my Mikes Hot Italian and provided my two sides of ranch. I hope you have the best year ever and I'm glad you exist. Elite service. read more

Stopped in to grab a sandwich the other day for lunch. Fairly quick. Great sandwich! Friendly staff. Wish there was a little more atmosphere for the restaurant. All and all really good consistent quality subs you can depend on. read more

The young man working in here today held down the forts. He made my online order quickly and had it ready before the time stated for pick-up. This place should be packed inside because their sandwiches are delicious, especially "Mikes way". read more

I'm so tired of hearing how much these people get paid an hour for takeout, (20.00 hr). It's like the food and service isn't what it was. We always came to this location, done, no more. Sandwiches went up 2.00 each and.......second time NO bacon added....which I paid for and never received. 25.00 for 2 small sandwiches, that are just mediocre, unbelievable!!! I hope corporate reads these remarks because IF you're going to raise your prices, then make sure your staff at least has knowledge on how to be able to make a correct (sandwich) order. read more

What separates Jersey Mikes from the rest of the sandwich shops is... BECAUSE I can order it MY WAY, which is close to Mike's Way but with my preferences! Extra onions, tomatoes and jalapeños! Thanks read more

Went to this store after long day at the tennis garden. We were greeted with cheerful staffs and a great service. The food was good and the customer service by Jason and Kate was even better. We would definitely come back to this store. Hope their management will see this post because the staff at this place really did a great job taking care of customers. read more

Jersey Mike's Subs - Clean store with good service. - Sandwiches Near Me - Palm Desert, California

As a Jersey girl who used to go the original Mike's in Point Pleasant, NJ, this location falls way short on Mike's Mission Statement which states: ***** "Exceed guest expectations by creating quality subs with fun, friendly service delivered by passionate employees." ***** The girl behind the counter was so rude! She acted as if I had just walked into her private office and was disturbing her. I chose to leave the lettuce off because it was brown and looked slimy. The topping choices were tomato, lettuce, onion, pickles & peppers...no cheese, no olives? The store was filthy ***** The worker tossed a few onions on my full size sub, leaving a big gap in the middle- she quickly covered up the space with tomatoes. When I asked her to please add more onions to the center, she acted like she didn't know what I was talking about several times before she tossed on a few tiny slivers. The bread was stale and dry and the tuna was watery and fishy tasting. ***** One subpar sandwich for $16.75 + tax plus rude service and wilted ingredients ain't gonna cut it ***** RIP OFF TOURIST TRAP read more

Jersey Mike's Subs - Sub par tuna sub - Sandwiches Near Me - Palm Desert, California

It's usually ok. Tonight, before 8 pm, there was one guy making sandwiches and not able to keep up, while another guy was taking the chips away from the front and complaining that people were dirtying the floor, then disappeared while the other guy got overwhelmed with orders. First of all, if you close at 9pm, why are you mopping the floor (leaving it wet), and trying to close the place down at 7:50? Whoever the young guy is that was trying to close an hour early while leaving his coworker hanging, and complaining, needs some counseling, or maybe just let him go. He obviously doesn't care. read more

Some of the best sandwiches. I also love the sub in a tub when I don't want the heaviness of bread. Consistently good at many locations I have tried. read more

It's my first time at Jersey Mike but workers assumed I've been in their place. Workers have no personalities. Not a friendly atmosphere.

Honestly just close this location. It gives Jersey mikes a bad rep. They literally NEVER get your order correct. It's beyond annoying. It's truly the worst jersey mikes experience read more

Sandwiches were decent. The order was fast, but they messed up my wife's sandwich by giving her white bread when she ordered wheat. Overall, it was a decent place to grab a quick bite. read more

Under no circumstance should you eat here if you have a gluten allergy.. I've not met a Jersey Mike's crew that has been so poorly trained on this allergy, but after watching the counter being wiped free of bits of bread and then watching that same rag used to wipe the slicer I knew my family would of gotten sick. Unfortunately when I complained to the manager I was told that's how they were trained. I know that is not true because I frequent Jersey Mikes and have never witnessed anything like that. read more

Brand-new Jersey Mike's sub sandwich location in the Coachella Valley! My wife and I both had the classic Italian sandwich today - we both loved it. Ham and other meats had great flavor. Excellent portions as well. Staff seems very excited and motivated to make great sandwiches for their customers. read more

Excellent flavor, value and service. It's a weekly habit, I recommend the #5 Mike's Way. read more

We stopped by on Friday night and ordered three sandwiches. Our first sandwich was completed and the lady started to ring up our order. She stated that all the sandwiches should be completed before ringing us up but as long as we did not have extra items, she would do so. So I paid for the three sandwiches. She then proceeded to make multiple online order sandwiches. We waited over 20 minutes for our next two sandwiches to be made. When when we finally got our sandwiches, the top of of the bread was so saturated with oil, we threw the top of our sandwiches out. Just a horrible experience. read more

Great, efficient service, great sand at good prices. Meal for 2 under $17. We shared a regular Italian classic and chips.

19.95 plus tax for a large sub sandwich??? Are you F'n kidding me? Walked out and spent that twenty on a sit down meal at a real restaurant.

Noon hour counter service needs attention. Based on my last few visits and observations. Sandwhich maker at the counter..stepped away several times to work at cash register check out. ..sandwich prep line comes to a streeching halt...and backing up. This While up to 15 plus people in line...Recommend you allow at least 30mins.for walk-ins to allow for line wait time, making your sandwich and check out during this time frame. All workers working hard...no the issue. Hope management can address this..by adding a dedicated check out person ?or other solution. Love there sandwiches and quality otherwise. R read more

Really like this place but today they have the music totally blaring!! Extremely loud and annoying.

This place has gone downhill fast. Clearly whoever is making decisions here is a complete moron. Last night i went and got a # 5 Mikes way. my usual. The bread was stale and the employee forgot the oil and vinegar. I live close by so went to return it. The sandwich tasted like crap and I lost my apetite for Jersey Mikes. Now here is the issue. Mistakes happen. I make them, you make them, everyone makes them. Its what you do about it that matters. At this place employees are not empowered to proivide any on site returns or gift cards for future visits. Only a manager can do that. I was told she would be in tomorrow. So what this means is that non management employees can be entrusted to be at a store by themselves. Responsable for not only serving customers, but the health and safety of everyone in that store. Working with an industrial gas stove, an oven, a slicer , and knives. Responsable for following all health department guidelines. Responsable for a potential employee or customer injury or medical emergency. responsible with quality control. But they are not empowered to provide a return or a gift card? I called the manager the next day. twelve times. Twice with a guy who couldnt figure out how to use the phone and hung up. Once with a girl who put me on hold for eight minutes. and the rest of the calls went to voicemail. I finally had to drive over to get my refund. There was one customer there and five employees all just standing around. the manager was in the back and finally came out to take care of the situation. not going back unless I hear from someone letting me know that things have been fixed here. read more

We were excited a Jersey Mikes was coming to the neighborhood. Today was our first time there. It was excellent. Didn't disappoint! The #7 was delicious. We saw our neighbors there We look forward to trying all the other varieties of subs! read more

Jersey Mike's makes a nice sandwich. Very generous portions with their meat and cheese. Overly generous with their condiments. Bread is good. Staff are usually pleasant and it's nice when you walk in and the yell out 'Welcome'. read more

Great friendly service and sandwiches were amazing! I placed an order for a to go catering box and it was done on time and waiting for me when I got there! A very clean location with kind staff! read more

The food is freshly made and tastey, the staff is friendly, the menu selection is varied, and you can order ahead for quick pickup. Glad to have you in the neighborhood! read more

Great sandwich's and kind service! Called in take out order and everything was great. Employees were courteous and efficient.

I would order ahead.Might be waiting in line a long time not very organized! Did not think it would take 20 minutes to get a sandwich at 2 o'clock in the afternoon read more

I love the Jersey Mikes and the convenience of ordering off is the app to pick up my sandwich. This particular Jersey Mikes is clean and staff is always friendly, the sandwiches are always delicious. Have to go with the OG Italian Mikes way. read more

We love Jersey Mike's sandwiches! Always freshly made to order. The Rosemary Parmesan bread is our new favorite!

The staff was friendly and the sandwiches were tasty. To tell you the truth, the sandwich that I got was just ok. I got the buffalo chicken sandwich, maybe tonight, was not the right night for that sandwich. I don't know. We had to wipe off the table ourselves, and when we were done eating, then a worker came out and started wiping off the other tables. Our experience here was just ok read more