We walked in to an empty restaurant. The employee asked us what we would like to order. We gave him our order as he proceeded to clean the meat slicer and counters, mind you, with his back to us the whole time. A few minutes went by and I thought why would I want him to make my sandwich with gloves he was cleaning with? Also, he clearly didn't want to help us as he wanted to go home. It was 8:30 pm. Terrible service. We left and went to Panera. read more

Been here a handful of times and every time it's clean, organized and the sandwiches are great. Was watching a TikTok and saw someone order a sandwich bowl, sans bread. Decided to try it out and got club sandwich-bowl. It was actually very good and I didn't feel super full afterwards. I added pickles and pepperchinis and it did have more of a sour kick towards the end, but overall I'd get it again. I mobile ordered using their app and when I arrived the sandwich bowl was already ready and the girl behind the counter handed this and the drink to me. She was cleaning in between time and it really paid off because it's always spotless in there. read more

Hadn't had Jersey Mike's in years, but a friend mentioned it the other day and the mention started a craving LOL! I placed an online order for pickup and it was ready in about 15 minutes. I was greeted immediately and they informed me they were finishing up the order. Contrary to the website, I did not see a specific online order pick up area. The employees were so jovial and friendly! They asked us what we were doing for the evening and then said they were trying to figure out what to do after work since it's a Friday night. I asked what time they get off work and they said 10pm. I laughed and said that's when I'm usually ready to go to sleep! He said the night is still young at that time. Oh, to be young again! LOL! The cashier was joking around with another customer while I was there as well. Seriously, it was quite an enjoyable experience coming in here this evening! I'd come here again just based on the service experienced! The place was clean as well as nice and cool compared to the heat outside. They have room for dining in and also offer gluten free options. We loved our sandwiches. I got the #4 and it hit the spot. Thanks, Jersey Mike's! read more

Jersey Mike's Subs - #4 The Number Four - Fast Food Near Me - Rancho Cucamonga, California

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My favorite sandwich place. We have enjoyed Jersey Mike's for many years. Mike's way is the best! read more

I bought a bowl for my lunch the next day on Monday, October 13 at 4 had a piece of glass felt it in my mouth. I thought it was a piece of oregano. Freaking crazy I wonder how many I ate. read more

Jersey Mike's Subs - Jersey Mike's bowl - Fast Food Near Me - Rancho Cucamonga, California

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It's weird. Sometimes when you go to a restaurant one has an attitude and the other team players are nice. This location none of the team wanted to work all had attitudes. They had no desire. Don't eat at this location.I don't recommend this place. A suggestion to the owner, hire people who need a job so they can appreciate their job and know how to serve customers. read more

Bad bad bad , I can't understand if the server was sick of his job , not tipped, or wanted to prank me but my "gourmet priced" sub was ridiculously soaked in oil rendering it straight to the garbage bin !!!! I will warn everybody I know to avoid this place until they bankrupt and leave the space for other business read more

The general manager is extremely rude and does not know how to resolve guest issues. I wrote in a comment about my experience and she called back and was even ruder over the phone. Super disappointed. read more

First time trying Jersey Mikes. I ordered the chicken honey hot sub I couldn't even finish It. It was made incorrectly missing the pepperonis and the sauce was all in one spot of the sub not on the meat it was in the crack of the sub so it was no flavor and then a bite of really hot just sauce and bread. I called and was issued a refund which I appreciate. My husband's sub looked ok but it just very dry subs in our opinion and the pricing is a little much for quality/size. I appreciate that the manager handled the situation by issuing a refund. Sad to say not a fan. read more

Jersey Mike's Subs - Fast Food Near Me - Rancho Cucamonga, California

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I walked here from work on my lunch break and i have to say i was not disappointed . The subs are meaty and get you full. The roast beef had no tast to me I won't be ordering that again. But the rest are just as good. read more

No customer service! I made an order here and went to pick up all I asked was where do I pick up the order and was told very rude that I have to Waite and there they were busy with only two people working! I normally don't like to leave one star reviews but if you are overwhelmed you should not take it out on a customer who just asked a simple question! read more

I wish I could say this was a one-off, but unfortunately this Jersey Mike's has become remarkably consistent at one thing: terrible bread. Placed a mobile order Saturday around 4 PM for two sandwiches. The bread showed up rock hard on the outside and somehow soggy on the inside, like it had been sitting out all day and then baptized in oil and vinegar as a final insult. The lettuce was slimy, the oil and vinegar were wildly overused, and the whole sandwich experience felt less "freshly made" and more "assembled in regret." What really makes this frustrating is that this is the closest Jersey Mike's to me, and somehow it's always this location where the bread misses the mark. You'd think bread would be the one thing a sandwich shop would nail every time, but here we are. To add salt to the wound, this also appears to be the only Jersey Mike's that doesn't carry Hot Cheetos, which is my go-to side. Small detail? Maybe. But when the sandwich already sucks, it matters. I would've turned back and had it remade, but circumstances didn't allow the time--so I ate it annoyed, disappointed, and wondering how this place keeps fumbling the basics. Jersey Mike's is usually reliable. This location just... isn't. read more

Sandwich's are amazing! Customer service at this jersey Mikes is always great. They keep where they make the sandwiches clean. Which is really important to me. The inside is always clean as well! Jersey Mikes is the best. read more

Went there yesterday for 2 sandwiches and these were the worst I've ever had from Jersey Mike's..NOT THE SAME!!! Customer service was good..barely any meat sliced wafer thin vegetables looked old Probably will never go back.. read more

I came here on Thursday night for a quick dinner because every other restaurant was basically a ripoff since it was in the Ontario Mills Mall area. Fast food costed more than coming here. I ordered one of my favorite sandwiches: Philly cheesesteak. The workers knew I was in a hurry to go to a movie and finished my order quickly. I added some lettuce, tomatoes, & mayo to my sandwich after it was cooked. Great food & great customer service. I've been here a couple of times and the service has always been great. I would definitely come back here. Also, the workers were very friendly and helpful. read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Fast Food Near Me - Rancho Cucamonga, California

TL;DR: excellent customer service I unfortunately have celiac disease, which I only found out a year ago, so I always feel bad when I tell corporate places that it's an allergy and not a preference. I feel bad that it takes a longer time to prep my food and that they have to go through extra steps. While they were preparing my food, I wanted to tell them that what they're doing was too much...but they're really going the extra mile to avoid cross contamination. They honestly care more about my health than I do. The manager on duty 11/13 around 1PM did a great job of training staff on allergy procedures and informing the other guests on extra wait times because of me. I honestly really felt so bad and wish I came during a less busy time. The staff was so nice and made me feel like less of a burden. Thank you thank you thank you!! read more

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Love this place. Always go for the turkey and ham. I'm a regular at this point! Customer service is pretty good too! read more

Jersey Mike's is my all time favorite sandwich shop! Their sandwiches are delicious and you get what you pay for. Today there was a little wait because it's lunchtime and they were extremely busy working on large online orders! BUT that didn't take away from Breanna and Kyle's professionalism! Breanna greeted everyone that walked through the door and communicated there was a little wait! She and Kyle were super busy but they still made great beautiful sandwiches! Not one sandwich was rushed or made sloppy because they were busy! I appreciate their commitment to doing a good job and their work integrity! The restaurant itself is small and hold minimal people but it is clean and well attended to. read more

Jersey Mike's Subs - Sandwich Artist Hard at work! I really enjoyed watching them make numerous sandwiches with so much detail and care! - Fast Food Near Me - Rancho Cucamonga, California

hey guys!! the city girl is back to fluff your feathers. This location is my absolute favorite. i order from here a lot and i am never disappointed. like it truly physically and spiritually pains me if i have to go to another location when im out of town. if you guys have no fans, im dead. i'll see yall soon xoxoxo read more

Stopped by this Jersey Mikes a few times. The food has always been fresh and exactly what I wanted. Service is friendly and fast usually never have a long wait. Definitely one of my go to for an excellent sub. read more

Good customer service and excellent food and delivery service, Always very good quality food read more

I just wanted to give a shout out to Jose, who took the time to help a senior citizen. Figure out the app. I had a coupon and I couldn't get my app to work and he's always very pleasant when I go in there and when I told him I couldn't get my work he's like oh let me see I can help you. I'm sure I can help you. He was very kind. He helped me. I got what I needed and I appreciate it Every time I go to Jersey Mike's on Spruce and foothill. My food is fantastic. I have never had a complaint there the crew is all very, very pleasant, but Jose always goes out of his way to say oh hi I haven't seen you for a while, which is nice to be recognized when you go somewhere The value is good there. The food is good there. It's nice and clean. I would recommend it to anybody who wants a delicious sub. read more

Placed my order online, showed up and it's still not ready, it was supposed to be ready at 3:06. It's 3:22 It's not crowded. Only one other person ahead of us. I really don't understand. They seem to have several employees. read more

Great subs and other options. I can't seem to get consistency in my orders from pick up to-go and stay in. Clean spot l, busy parking lot at lunchtime read more

We've eaten here a number of times. It's always clean and staff very friendly and helpful. Lately the music is too loud and it's hard to hold a conversation or order. I love the music, but I need to be able to hear. The food is always fresh and yummy. The bread is fresh, never old. My favorite is a #13 Italian sandwich. Never a disappointment!! The staff are always always friendly and helpful!!! read more

Jersey Mike's is my favorite sub franchise. My favorite is the Philly #17 with grilled jalapeños and yellow peppers added. I also like their cold Club Sub. The white bread is just soooo good! The app is the best way to order pick up and rack up points for free sandwiches. It even alerts you when there is double points on the purchase, earning free food even faster. The service here is always good. My food is ready by the time suggested on the app. The staff is always friendly, too. read more

Great speedy service,always fresh and delicious,the ambiance is quiet and relaxed,like sitting at the beach ,the bread is made fresh in house ,the meats are sliced to your liking,all the ingredients are fresh aswell ,y'all rock & roll. read more

Jersey Mike's Subs - Always busy,always great !!! - Fast Food Near Me - Rancho Cucamonga, California

The food was fine, having to wait 15 minutes for a sandwich with only three customers (including me) and seven... yes seven, employees working behind the counter is unacceptable. Having to find out you have no ice in the entire restaurant only after ordering and paying for a drink is the cherry pepper relish on top. How dare you ask for a tip. Won't be back to this location. BTW, It's probably safe to assume that your customers between the hours of 11:30 and 2:30 during the work week are probably on their lunch break. Some sense of urgency would go along way. read more

I absolutely love the sandwiches from here! I love the basic deli sandwiches and my husband loves the Philly cheesesteak sandwiches. The veggies are always fresh and love the juice but I get on the side otherwise the bread can get soggy. Their rosemary bread is so delicious and I'm not a huge rosemary fan but for whatever reason the bread just has a special place in my mouth. I always order online so I don't have to wait for my food and it's always ready on time. read more

I attempted to get food there 5 times, once their grill was broken, understandable, things happen, but the other 4 times I was told it would be at least 45 minutes before they could even take my order (I was the only one in the store @11:30) the reason was because they had phone or online orders ahead of me. This makes no sense to make a customer in your store wait that long. Now you might say "Why didn't you order online dummy?" I work in the medical field and not always sure when or if I could break away, and the one time I tried to order online it would not go through. I went to reach out to Jersey Mike's and they wanted me to fill out a lengthy form online. I found a number and got a message, I left my number and I was never reached out to, this was weeks ago. Long story short, I will not go to that store again; and probably won't go to Jersey Mike' for at least a year, so I can see if they started valuing customers that go into their restaurants or if they still prioritize Uber eats and the like read more

I have been a regular at Jersey Mike's for the last 10 years. I have been to most Jersey Mike's and the Inland Empire, but this specific location is by far the best. Not only is the food always fresh, but the customer service is top-notch. Even though it's always busy, I never have to wait very long because they are always very efficient with their preparation. I highly recommend Jersey Mike's in Rancho Cucamonga on Spruce & Foothill read more

This place absolutely shits on any other fast causal sandwich chain! I recommend the original Italian for cold subs and the chipotle steak for hot sandwiches. Only reason why I have it 4 stars is because it is a lil over priced in my opinion but it is really good so screw it read more

Passing thru town on our way home from Big Bear! Kids spotted Jersey Mike's and there wasn't a second thought to what they wanted to eat! Great atmosphere, quick service and friendly workers! read more

Jersey Mike's Subs - Great sandwich! - Fast Food Near Me - Rancho Cucamonga, California

Service is top notch. The staff are very accommodating and very helpful. The staff know customers by name, they speak to everyone in a cheerful manner. I live about 20mins away and have a Jersey Mikes closer to me, which is terrible, but will definitely be back here to this JM. Great job guys and thank you for this experience(: read more

Jersey Mike's is always a good go to when you're hungry and you just don't wanna cook! They have really good selections something for everybody! We love going to Jersey Mike's read more

Stopped by here last night for the first time ever and had a good experience. Upon walking in, we were greeted right away by the employees. They weren't busy with costumers inside but did have many takeout orders to fulfill but they were on it. We've never had jersey mikes sub before but figured it's similar to subway so gave it a try. I had a chicken bacon ranch and my fiancé had the philly sub (Both half subs) We also weren't sure if we were able to customized them bc they didn't ask us (maybe we were supposed to tell them but we didn't know lol) so we just went with how they were originally made. Brought them home and they were still warm and omggg guys!!!! The cheese melted inside was bomb! We were hungry so didn't get a chance to take pictures but my fiancé devoured his within 5 minutes (or maybe less lol) and then went on to "try" mine but ate like almost half it lol 0_0 Overall, the subs were pretty good. I mean if we are able to customize them then I'm sure they'll be even better but we loved it. The employees working were all nice and fast so thats always a plus. Will definitely be back to try more. Yeeee! read more

Last week I went to this location and I was greeted by Chris who was very helpful and made my experience so great I got a #7 mikes way and my sandwich was not too dry or too wet a perfect combination. read more

When I walked in the interior was really clean and the staff was really friendly, They made my sandwich with excellent quality and i only had to wait a few minutes for my order 10/10! read more

I wanted to share a bad experience at Jersey Mike"s today, 9.28.22 at 1:06 pm. Location: 10877 Foothill Blvd. Rancho Cucamonga, Ca. 91730 (all details from "dine in" receipt see photo for proof) Giving this review a no star, but I can't finish review without clicking at least one star. Total spent $26.56 I ordered a Club Sub regular. My wife ordered a Club Sub, Gluten Free. I was talking to the server. I asked "how did you make the Gluten free Club Sub". I thought you would make it on the side. Jersey Mike's has a Gluten free sandwich maker area, that confirms that the bread and other ingredients are Gluten free. She said "I don't have to do that because there is no bread involved". I said either way it should prepared in a Gluten free area. She said no. My wife weighed in and said that these meals should be prepared in the Gluten free area. The server said no, and if we insisted she would do it over, but that we would have to wait, and it would take longer because she had other customers. Well it turned out that she did not do it over, she used the same club sub, and insisted and guaranteed that the order is Gluten free. And all of the other servers backed her up on this bad service. We are concern of the ramifications of the poor sanitary conditions shown by the staff. I ate my sandwich, but my wife was hesitant on finishing hers. She mostly had the chips and a fountain drink. The server's name is "Karina". She was rude, arrogant, and lazy. She put us in a bad situation. This was a very bad eating experience. If you, Karina do not want to work, then find another job. You give Jersey Mike's a bad name. We will share this story with all our friends and family. We will not go back to this location EVER! People stay away from this Jersey Mike's store at 10877 Foothill Blvd. Rancho Cucamonga, Ca. read more

Jersey Mike's Subs - Sales receipt Proof for that awful customer service. Expensive bad meal. - Fast Food Near Me - Rancho Cucamonga, California

This is the worst Jersey Mikes. This staff in particular is very rude. I will much rather drive out of my way to go to the one down the street. There is one girl in particular who is extremely rude. I have expressed this to the other Jersey, Mike's and they have told me. Oh yes, we hear that all the time and they said that location was like their corporate location or something like that, but they were not surprised when I told him that. It's just kind of a bummer a place that you love so much when they have horrible customer service. read more