The staff is really friendly. I met the manager. I believe his name was Cody. Super friendly and helpful. Best grinder I've ever had

Another great Jersey Mikes! Subs were just as delicious as at my favorite location in Huntington Beach. The employees were super pleasant. They even welcomed in every single customer during my visit, including me! Everything was clean. Parking isn't that great nearby, but that's not Jersey Mikes fault. Being from the East Coast and very familiar with good sandwiches, I swear Jersey Mikes offers the best sandwiches out here! Try them out. read more

Food is always good. Service was crap today. Typing this as I am being completely ignored. Was not welcomed and took more than 10 minutes for them to ask me what I would like but no line in front of me. read more

If I could give no stars I would! This location is always out of something whether it's bread, avocados or meat. That's one thing they're always consistent with: being out of something. This is my closest location and the inconvenience of having to drive out to the next closest store is getting out of hand. The employees don't care either! They won't even bother giving you an alternate option to what they have missing. I understand places can run out of things but the amount of times they've been out of something as simple as bread is mind boggling considering this is a sandwich place. So if you're scoping the area and thinking of going here save your time just go to the location off riverside plaza. Not only will they have product but WAY better service. read more

This place has the WORST customer service I personally have Everest experienced. After my associate and me both took a bite of our sandwichs and determined that they were the most Bland sandwich we have ever eaten we went in to get our money back and were told that is against their policy they do not give money back for customers who do not like their sandwiches. In rebuttal I asked.... you would rather us go out here and tell everyone we know that your sandwiches are bland and your customer service is below par rather than give us our money back and was told....Yes !!! NEVER AGAIN !!!! read more

On December 10, 2018 I bought 3 Giant Subs from this location. I was in the area for my granddaughter's autism evaluation and had arrived early so decided to feed everyone. I had never been to a Jersey Mikes and thanks to this location I will never go back! I had them cut my subways three ways so I could share them with my grand-babies. I was the last to finish my piece because I was distracted doing my granddaughter's paperwork. Anyway after finishing my piece I was about to throw away the paper the sub was wrapped in when I decided that I wanted to taste the seasoning that had fallen into the wrapper because it looked pretty tasty. I had chosen the rosemary bread and I love flavorful seasonings, as I was reaching for some of the seasoning I discovered a cricket. I thought I was imagining things so I asked my grandson and niece to look into the seasoning too. We separated the cricket and I immediately called Jersey Mikes and told them what I had found in my seasoning. The person I spoke to was pleasant and I must apologize because I didn't write down his name so I can't thank him. I explained to him that I couldn't return immediately due to being at my granddaughter's doctor appointment and he told me to just return when I could. When I arrived I spoke to a person who identified himself as the General Manager by the name of Noah. Let me first say that I'm a 53yr African American female who served this country for 23yrs in the United States Navy; cross assigned to the Marines because I was a Hospital Corpsman and as a Veteran I'm now earning $120K annually! I explained to that young man what happened to us and afterwards he proceeded to tell me how the cricket looked like a pet cricket or a cricket from a household that has pets, I told him that I wouldn't know what pet crickets look like and I don't have pets thinking that he thought I had pets in my car that might have carried the cricket into my car, but then he proceeded to inform me about his pest maintenance schedule. So I informed him how I have my house done too but still get a bug here or there. I pointed out the fact that his breads were sitting out in the opening versus being stored into something for protection and the door gets opened a lot. Then he decided to tell me how several people have tried to tell him that they found a bug in their food in an effort to get a free sandwich and that all he would do is give me a regular free Sub. I was completely disgusted because this dude had just accused me of telling a lie to get a free Sub as if I couldn't afford to buy one when I had just spent $37.85 in his store! I've heard of these experiences before and this has never happened to me, I was super embarrassed to have to return to the restaurant with this kind of information anyway then this dude accused me of planting a pet cricket, what the hell is a damn pet cricket!!?? So I informed him that my return had nothing to do with getting a free Sub and that if I was to except a free Sub he would give me what I had purchased and nothing less. His statements have led me believe that other people, probably of African American decent has tried to inform him in the past of his pest problem and because he doesn't trust black people for some reason he's chosen to ignore the information being given to him. So this review is a warning to everyone who eats at this location, they have crickets for sure and GOD only knows what else because Noah is not very bright person! and definitely shouldn't be a General Manager in anybody's restaurant!!!! I will also be contacting other authorities regarding my horrible experience at this location, but good luck to anyone who decides to continue eating here. I know crickets, ants and some other bugs are considered delicious in other countries but I don't prefer them!!!! I thought I had found myself a new Subway restaurant, I was excited because their menu is so much bigger than Subways but I won't eat bugs and then be accused of placing them in my own food, I know everyone can't be trusted but I don't have time for stupid juvenile games. Please see attached picture for everyone's review and once again good luck to those who continue eat read more

Jersey Mike's Subs - Fast Food Near Me - Riverside, California

See all

I got the Philly Cheese steak with beef. It was a good amount of meat and the cheese was delicious. However, the wheat bread needs some more attention. I wish it would be a little less thick and a bit more toasty, I don't think they toasted it but they also did not ask me. read more

This place could not be any slower! Clearly under staffed. Owner needs to get a clue.

Very good services and, amazing Reuben Pastrami sandwich. If you come to this location ask for August, I assure you that she will treat you amazingly welcome. read more

Jersey Mike's Subs - Good people - Fast Food Near Me - Riverside, California

This is place is great, I had the chicken club with no mayo and it was very fresh and filling. No skimp on the meat! Staff was very friendly and helpful. read more

I came in today and we waited like 15 mins just to get our order taken when we only had 1 person ahead of us. Than we had to wait another 15 for them to start our order there was a girl there she did not know what the hell say was doing??? The guy white male was good at his job. If I had to guess this girl was knew she was clueless she did not know how to make a sandwich it was a hot mess... thanks to this girl there was a huge line after us. I cancelled my order didn't even get to making my husband's sandwich cuz he told her easy lettuce and she did not listen over drained it with the vinegar sauce I could not eat that. I have to say in the future you shouldn't have a new person making sandwiches on weekends. It seem they where overwhelmed with the line which I get but that girl she not know what the hell she was doing she just needs more training.. read more

Food is good and employees are always nice. My only problem is that I always do an online order to save time but on multiple occasions they just miss the note or didn't get to it. They always apologize but the point of ordering online is to save time and it's never the case. I would have saved time coming in and ordering my food at that moment so they don't spend 5-10 minutes looking for the order and what happened. But if you're in no rush it's a great place to stop by read more

Never coming back here again! Terrible portion sizes for the price. I paid $8 for a regular sized sandwich, nothing else no chips or drink. I recieved a cold roast beef sandwich. Dry as a desert even with mayo and a bit of vinegar. The price is what ticks me off i suppose, if you want your money's worth go to tummy stuffers on iowa! read more

Sandwiches are fairly priced and are DELICIOUS. No complaints whatsoever on the food or service. Definitely recommend

Gud food gud service. I would come here every day if i could and never get tired of it.

I first went when they opened and I had the coupon for a free sub with a 1 dollar donation. It was super good, I ordered the Big Kahuna Cheese Steak and the wait is never that long. I also went with a friend 15 minutes before they were closing, although we apologized, the workers were really friendly and even gave us a cookie because it was finals week! I love this place! read more

i had a few $1 donation cards..i live very close and me and the kiddos stopped by..my kiddos are like me foodies!! pay attention to the flavor the quality and the staff..this place gets 5 stars in every area!! the food is great the price is fairly reasonable 1 sandwich feeds 2 so its great! can u believe tht and the staff is very nice and personable..my 10 year old always wants to go there she says and i quote "they have the best bacon i have ever had".. i recommend it to everyone read more

Love this place. Real hoggies and I cant get over how clean, it's scary. Can't go wrong. Plus they have Tastycake deserts!

This is just about the only place in this neighborhood that is not Asian. Not that there's anything wrong with Asian food, but sometimes a girl's gotta have a Jersey Sub! I got the roast beef sandwich. They put a lot of meat on it, the only thing I would've changed was the 10 second pour of the olive oil on top of my sandwich. I asked for a little bit! Overall, very messy and delicious. Can't complain. If I lived nearby I would definitely eat here often. read more

This is my favorite sandwich shop. The food is great and the manger is hilarious and really nice. They always make me feel welcome and comfortable. Anyone looking for a good sub, I'd recommend the #7 mikes way(for an extra spice add some jalapeño). read more

I love the staff here! They are so nice and cheerful! There are 2 workers in particular that have really caught my attention though. I went in the other day and while they were busy with lunch rush, they still were very polite, and made the customers feel very welcomed. I forget their names but it was one male and one female. You can tell that they were working hard to get the sandwiches out in a reasonable time. read more

Worst sandwich in my life. Their bread is like the one you can get from any market's bakery. And I can't imagine that I have to pay $10 for this kind of low quality sandwich. I preferred subway. It's cheaper and fresher. read more

The best freshest Italian sandwhich ever.... and im so addicted to it just cant stop eating them. ..

If you are ever thinking about getting a subway you should stop, search for a jersey mikes and travel out of your way to pay it a visit! This place is awesome, the Italian deli meats is a divine sandwich. You really won't regret going here. read more

I tried the turkey sandwich Mike's way and it was really tasty. A little bit more expensive that other places, but made up for it with flavor. Nice clean place with the game on TV . read more

I have been to all the sandwich places in Riverside. Only Jersey Mikes does not skimp on the meat they put on your sub. Delia's is a joke.

Out of the many jersey mikes I've been to this place is extremely slow and shows no sense of urgency. If you're on a lunch break don't expect to receive your food in decent time. read more

By far the nicest and most thoughtful crew I've ever encountered! I accidentally dropped my sandwich halfway through (which was incredible btw) and they were so nice enough to give me a new one! Keep the customer service going guys! read more

riri bodied my order, superb sandwich. always above average when cody is taking my order as well. customer 4 Lyfe. SLATTTT++***

To be honest food is OK but I prefer subway any day. For price you get more at subway and quality are almost the same. The subs are very plain read more

Beats subway in so many levels! better flavor, more meat, better bread, in other words it's just better! Best sandwich place by far I recommend it. Try it mikes way read more

Just went in right now and which ever dude that was behind the counter today at 2:20 has excellent customer service, I was gonna ask his name but I was faded and their was a cop inside so I wanted to get out but thanks dude you should get a promotion he did three orders (including mine) in less then 10 minutes I was honestly really impressed. Last time I went to jersey mikes my food took forever with no line at all. Oh yea and the Food was delicious too! You go guy ‍ read more

I'm pretty frustrated with today's visit to jersey mikes, I have a tight lunch schedule and figured instead of waiting in line I would order my meal online so that I could pick up , my order was placed online at 12:21 and I was told it would be about 22 minutes and to pick up at 12:43, when I went to pick up my order at 12:43 the order hadn't even been started...but the cashier said they were working on it...another 10 minutes go by and I ask is my order almost done...the cashier goes to look and they still haven't started it and he says sorry and starts scrambling. At this point I'm thinking I should have just stood in line...clearly they don't take their online orders serious...sucks because I love this place but with a tight work schedule I'll just have to go somewhere else for lunch..l read more

There's no place for subs like my Hero's corner of university and Iowa there meat Balls are great this place is to Comercial. And not good at all read more

This place used to be a cool place to come get a sandwich and watch a game on tv, but supposedly the new owners are too cheap to pay for cable service so now the place is quiet as a library because no one wants to stay and sit down in the deafening silence. Way to go new owners, Good job getting your customers to not stick around and make the place look busy.. now it looks and sounds like a ghost town. Not sure how long this location will last at this rate read more

Great customer service. Big thank you to Megan for paying attention to me and having the best customer service.

Giving them a 1 star solely based off the customer service-or lack thereof--I received today. The young lady (blonde hair) was rude upon my entry. I asked for salt and pepper on my sandwich and when I saw she only grabbed one of the shakers, I asked her if she put salt AND pepper. Of course she lied and said she did! So she thought I wasn't looking and she reached behind her to grab the other shaker to add the pepper. And because I said I didn't want my sandwich Mike's way and proceeded to tell her all the condiments I wanted, she cops an attitude and says: oh so basically you want it Mike's way without the onions! First of all, little girl, it's not Mike's way if I add mayo and relish on it. Please have several seats and allow me to order my sandwich the way I would like to ensure I get all the Condiments I want on it! I'm not here for your attitude, young lady! SMH...listen, if you don't like your job, please quit. There are plenty of people who would LOVE the opportunity to be employed during these trying times! Maybe you need a refresher training on what good customer service looks like! read more

poor customer service they dont know how to put the customer first dont got here horrible place to eag !

I placed an online order around 10:44 stating that my order would be ready at 11:08. I get to the location around 11:08 and the order was not ready. They weren't aware that I had even placed an order. After looking in the system they began my order. I did not receive my order until 11:23 . What is the purpose of online ordering if I'll still have to wait a long time for my order. read more

Usually I love this place but tonight there were three guys working and they just stared and had no clue how to assess even a small rush. I'd make sure you staff some form of supervisor. I'll just make the drive to the plaza read more