Surprised how much I'm liking this chain. The subs are consistently well-made, well-proportioned and easy to customize. Since it's deli meat, it's salty, so I can't eat here every single day, but it's definitely a favorite for my lunch rotation. The staff always greets me when I walk in, updates you on your order if you're waiting and are efficient even when it's busy. The ease of using the app to preorder and accumulate reward points is convenient since it's a work lunch stop. Store is clean and well maintained. read more

Jersey Mike's Subs - The viral "pregnancy sub" that's actually a BLT with hot pepper relish, banana peppers, and pickles Mike's Way - Fast Food Near Me - Roseville, California

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Love Jersey Mike's, just not this location! AVOID THIS PLACE IF YOU ARE LOOKING FOR GOOD SERVICE. Placed an internet catering order for pick up at 11:46 to beat the lunch rush. When I arrived at 11:45 to pick up the or see we for nine hungry colleagues, I was informed they were wrapping the order up. At 11:55 I was informed that they were just started and the new guys apologized w a nd blamed it on the internet. I said no worries, I'll said I grab a bag of free chips while my ?$200) order was being finished after whatever reason. He was sure to charge me an extra $2.50 for those chips. Quality service right there and so short-sighted. I think I'll have myself and sales team that spend over $500 each a month on "lunch and learns" with Jersey Mike's to start buying Jimmy John's. Updated to add the pic of the "mystery" box of sandwiches. Write what's on one box, but not the others? Thanks! read more

Jersey Mike's Subs - Sandwich type on one box, but not the other. Glad we have their menu up on our conference room wall......not.‍ - Fast Food Near Me - Roseville, California

Great SUBS!! Worth the $$ and the trip. Generous meaty portions, with fresh toppings... and don't forget "Mike's Way." Be hungry read more

Ordered my sandwich in person, watched the guy make it , told him EVERYTHING. He put it together twice and had to take it apart 2X , 1st time I told him you didn't put pickles on it , 2nd time was to put the jalapeños on it . Never been to a Mike's that didn't have OLIVES for their sandwiches, this was also the most expensive Jersey Mike's I've been to. Owners really cutting some corners there or his guy is just lazy read more

I ordered a sub from this location using a coupon and their mobile app. I hadn't been here before. The app was super easy to use and I customized my sandwich. I ordered the LARGEST size. Yes it was almost a $20 purchase without the coupon, however it is more like 2 footlongs. It was THE BEST SANDWICH I've had as far as I can remember! From the bread (which I would happily eat by itself) to all of the fillings, everything tasted amazing! The man at the counter was super friendly when I picked up my order and, yes, it was ready and safely stored behind the counter. I will happily order more $20 sandwiches from here. Without the coupon I probably wouldn't have bothered to try yet another sandwich place as I usually go to the sourdough place which has actually had poor customer service and late orders. Jersey Mikes is better so far! read more

Wow!! My sandwich was freaking amazing! I got their Mike's Famous Philly, the BIG one. Asked for it with no peppers and light onions. Guess what??! No peppers and light onions!! Yeah, this things was as gourmet as a sandwich can get. Savory is an understatement. The flavors on this beast melded together so perfectly that I slowly chewed every bite. So rich in flavor and was so fresh tasting that I immediately started telling friends. 5 stars easy!! And I found out they can make any "sandwich" I want in a bowl instead of a roll, so I can skip those carbs. We met Javier at the counter who was here helping launch this newly owned location and no lie... his influence is going to make this place a winner!! Their staff choices are spot-on (after two visits) I'll BE BACK!! And no... no one asked for my review. Freely given and deserved! I'm glad they are in my neighborhood. read more

ELIJAH the best sandwich maker ever . Give this dude more . More money . More responsibility . This guys got what it takes . He is so fast so efficient . And he makes a perfect sandwich. Thanks for a great start to my day. I will always remember . read more

The food at this location is nothing out of the usual. But don't get me started on the service of this location. A simple request of getting extra vinegar will get you lectured about the definition of mikes way. Asking for no tomatoes will also get you lectured. The workers at this place have an unreasonable amount of attitude. I would give them 10/10 on their skill to ruin someone's meal. Don't recommend this location to anyone. read more

I went to Jerseys Mikes for the first time, I had received some coupons in the mail. I was aware that I could only use coupon at a time. But when I wanted to use a different coupon on a separate transaction the manager refused and said that I can't use anymore coupons for the day even if I left the store and returned because he's already seen me in the store. He messed up on one of the sandwiches and when I called the next day he argued with me saying that he made it correctly and then told me if I wanted him to remake the sandwich I'd have to bring the old sandwich back in. He's extremely rude and unprofessional. read more

First time at Jersey Mike's and it was great. The staff at this location are super friendly! I got a cheesesteak no onions or peppers on the Parmesan rosemary bread. Great sandwich and reasonable prices! read more

Jersey Mike's Subs - Cheesesteak no peppers or onions - Fast Food Near Me - Roseville, California

My husband and I really enjoyed the giant sized tuna sub on rosemary parmesan bread. We used the generous coupon they mailed to check out the store and will definitely return soon. The nice gentleman who made our sandwich and the lady at checkout were very friendly. The ambiance was nice and the store was very clean. Perfect place to order sandwiches for our next work meeting or a quick lunch or dinner. read more

I ordered my favorite Jersey Mike's sub, #56 Big Kahuna Cheese Steak, online while in front of the store. The Big Kahuna has Philly beef steak, grilled onions, bell peppers, mushrooms, jalapenos, and white American cheese. Roseville has finally and thankfully cooled down from the hot, hot record-breaking September heat waves, so I decided to wait inside the store for the estimated 15 minutes. I informed the staff that I had just placed an online order and just wanted to be indoors. Staff member said he had the sub almost ready, remarking he only needs 2 minutes to make one! I barely sat down before it was time to go. Super fast and friendly service. No line or wait on a late Sunday evening. My sandwich was yummy, meaty and cheesy. It was also free because I used my accumulated points. Jersey Mike's has a rewards program where you can a free sub on your birthday, and there are sometimes double points days. The Douglas Blvd location is brightly lit and has a few tables inside and outside. Jersey Mike's might be my favorite sub store. read more

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The sandwiches are very high in calories overall but very very good and tasty so I like to treat myself every now and then to one. I would recommend it as a once in a while great sandwich place. read more

Mikes Famous Philly is delicious! The manager and the employees at this location are great !! They're friendly , helpful and professional!

This is my first time in years having a Jersey Mike Sub. The restaurant was clean and staff were friendly: I ordered their Chipotle Pastrami sandwich. Tge bread I chose was the Rosemary Parm it was fresh and good, but a little too much corn starch on bottom made it a bit gritty. The pastrami had a real good smokey flavor, but since they grill the meat it was a little dry. Not like a good pastrami from a New York or even an LA deli, where the Pastrami is correctly steamed before going on a sandwich. Portions I felt were decent. Overall not a bad sandwich. Just not great... read more

Jersey Mike's Subs - Giant chipotle pastrami sandwich. - Fast Food Near Me - Roseville, California

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Saw a worker handle cash with their gloves on and not change them before handling food. Didn't end up ordering because of it

I haven't been to a jersey's in years. I never see them around. I decided to stop by, we were welcomed in. I ordered the italian provolone on white bread. I wish I would've gotten it toasted because I'm not a fan of cold sandwiches. I love that they carry the miss vickie's chips. They offered us a cookie as well. The sugar cookie was really good. The service was good. The location was clean aswell. read more

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Ordered to go through Yelp/GrubHub. Ordered the "mini" and the "regular." The mini is plenty (for me) and the regular was for the man. Picked up about an hour later. Still tasted fresh and bread only a tad soggy at one end. First time having a sandwich here but wouldn't be the last. Spent about $22 bucks for both sandwiches. Tasted refreshing. Plenty of meat. Veggies were still crunched. read more

Good service. Polite, professional, eager to get your order completed. I like that they cut the lunch meat per order. Fresh ingredients! My fav is the Italian. read more

Wow... was in for 5 minutes waiting for sandwich and two customers walked in and got their order before I did.

When I walked in I was greeted and said it be a few minutes. I saw 3 employees working on a big to go order. I looked at the time I did wait 5 minutes before I asked if anyone was going to take my order. The gentleman cutting meat said I have a few more sandwiches to cut. One other employee just placing labels on bags. I said all three of you are working on one order and can't take mine. I will go next store. He still let me wait until he was finished cutting the meat. The other two girls did not take my order. read more

Hello, Jersey Mike If I could give this location a negative star, I would. Not only was staff as rude as your average Boomer is today, but the over all inflated price of menu item are ridiculous for the quality. The simple request of using a coupon to split a sandwich with was denied, seems rather strange, as it would appear the customer isn't right? No receipt, No speedy service, No kindness from the staff. What kind of place has such rude employees and remains to function in this tumultuous economy? Some common decency is very much appreciated! And to the hope my review won't just be flagged and hidden from the good people in the area, that may or may not agree with my experience at "this" location. And I'm not saying that all locations have such obviously bad service to its customers, but this location on Douglas and Rocky ridge rd in Roseville Ca, definitely had below expcebatble service. Here's the deal Mike, if you could call your guys over at that location and let them know yo be nicer yo people in the food industry, all of your customers would greatly appreciate it. I understand now why your company gives out coupons, not only to appease the Boomers , but to lure in tge unsuspecting customer having to drop an hours wage for sub par good and service. Thanks you for your time, and attention to this matter Jay jayHello, Jersey Mike If I could give this location a negative star, I would. Not only was staff as rude as your average Boomer is today, but the over all inflated price of menu item are ridiculous for the quality. The simple request of using a coupon to split a sandwich with was denied, seems rather strange, as it would appear the customer isn't right? No receipt, No speedy service, No kindness from the staff. What kind of place has such rude employees and remains to function in this tumultuous economy? Some common decency is very much appreciated! And to the hope my review won't just be flagged and hidden from the good people in the area, that may or may not agree with my experience at "this" location. And I'm not saying that all locations have such obviously bad service to its customers, but this location on Douglas and Rocky ridge rd in Roseville Ca, definitely had below expcebatble service. Here's the deal Mike, if you could call your guys over at that location and let them know yo be nicer yo people in the food industry, all of your customers would greatly appreciate it. I understand now why your company gives out coupons, not only to appease the Boomers , but to lure in tge unsuspecting customer having to drop an hours wage for sub par good and service. Thanks you for your time, and attention to this matter Jay jay read more

Thanks for the free sandwich ! Such a nice offer. My only complaint was that the avocados would have been an extra charge. Takes the meaning out of free doesn't it? Came from your super stressed out guy with the glasses. No clue name. Giving 3 stars because of that. read more

I went to Jersey Mike's on Douglas Boulevard when my wife and myself to have a great sandwich then known for that I ordered the roast beef sandwich. I want a hot and I want the cheese to be melted it on it. I saw the guy put it on the grill for my maybe 10 seconds take it out and put the lettuce tomatoes, and the stuff on it and they gave it to me. The employee had the worst attitude they are not cheap. I paid $28 for two sandwiches. I expected to get a wonderful delicious sandwich. That was the grossest sandwich I have had at this location. I've given them a few chances but this is the last one. I will never come back to this place and I hope they do better for other people. they have reduced the toppings for the sandwiches that they offer. That's very sad read more

Stopped in for lunch on mother's day. The three staff members working must have been new? Such an awkward and bad costumer service experience it made the food taste meh. Asking about things on the menu and not getting any helpful responses. Lots of, "I don't know," responses. Asking for kids cups, then kids lids and getting, "I don't know, did you try the regular lids?" Then just standing there. I had to explain that you just gave us kids sized cups so there are have to be lids in the back. So weird! Definitely wont be back. read more

We went in everyone was so friendly helped us with our questions looked very clean the sandwiches were great will definitely go back again

My sons bought me Jersey Mike's for Mother's Day dinner. I've never eaten there before so I was excited. The sandwiches were delicious. I was most impressed that they had a Gluten free option that is the same size as the regular bread, Super cool for my son who has celiac. My only gripe is they have no side dishes besides chips! A girls needs some fries or some macaroni/potato salad! read more

I'm at this location approximately 3x each week since I work nearby. Jersey Mikes anywhere is delicious, but this specific location has a superior customer experience. Clean, upbeat, personalized are words that come to mind. I've seen plenty of employees come and go, but there are a few who stick around and really know how to run things around there. The manager, Christian, always makes sure to acknowledge me even in the lunch rush and reminds his team exactly which sandwich I'm getting and how I like it (I'm picky!). Most of the guys in there have memorized my order anyhow. Sometimes my sandwich is made even before it's my turn to order. Staff is so personable and friendly. I will truly miss coming here and chatting with them when I go on maternity leave. Thank you to all the staff for making my experience as a customer so lovely! read more

Sandwiches were good but not overwhelming. Just as expected. Pricing was on the high side for what you get. The wait was more than expected. read more

I'm sorry for not taking a pictures. From the packaging (clean, tidy and sturdy) my Chicken Philly sandwich was also wrapped up so perfectly and then when I opened it.. Looked like the food prom picture that makes your mouth water almost tasting it when you observe one . Perfection! The roll was excellent and was able to be held without falling apart after a few bites. Just exquisitely and undeniably the best "meant to order something else but I'm so happy I got this, instead I have ever made. "Chicken Cheesesteak" No way would I have ever ordered anything like this. Was a game changer for me! Healthy portion of chicken, cheese and sautéed veggies. Check it out for yourself!!! I'll be ordering it again at the same location. read more

Horrible organization. We placed an order around 12:39, said it would be ready at 12:54. We get there and they hadn't even started it and we're taking orders from walk in after we had walked in and still didn't start our order. The manger or owner walked in and ordered a sandwich and they made his before our order had been finished. Which if you own or manage a shop and see people waiting maybe help the employees instead of ordering yourself a sandwich.... This store needs to get a better system. If a mobile order walks in for pick up and it's not ready they should move the order up, have them get in line and start it right then. Not continue to take walk in orders ahead of someone who ordered 30 minuets ago.... We got our food at 1:20. There were also 4-5people working so they did not appear short staffed. read more

Place started out good great customer service, but seems like night crew just doesn't care anymore. Husband went in tonight to get a hot sandwich it was 8:38 they told him grill was closed nothing to do. Along with OF COURSE someone comes ten minutes before closing. Last I knew everything closed up at the time of closed shop not before. Online order came in for a hot sandwich they made it but refused the one in store? Could have placed it online but at this point this location just lost a customer. read more

Found this location opened up recently, went and got a delicious roast beef sandwich with the cherry pepper relish. :) read more

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#13 the Italian on their fresh rosemary bread is stupid good. I add peppercinis, Mayo and mustard and I'm drooling even thinking about it. The service at the rocky ridge and Douglas location is always on point as well!! They're kind, friendly, fast and I can't wait for my next sandwich!! Plus I have the points and so I regularly get a free sandwich, um, yes please! read more

Great food, good service, clean, eat here whenever I can, never fails, somewhat of a challenge to get too, but worth it.

I usually don't write reviews about chain restaurants but the staff here deserves a shout out. I come in around lunch time daily and never have I ever seen a staff as happy to work as this one. They are always excited to see customers and always have a smile on their faces. Wether it is fake or real joy, I don't care. I've work in fast for a while and I know how hard it is to maintain the excitement this staff shows daily. read more

The very best subs in town. The facility is always clean and service is great. You will be happy you went.

If I could give less than one I would. If you need something you didn't order, you are at the right place. Messing up an ONLINE WRITTEN order every time I order. Will never go again read more

Talk about Customer Service Robert and Team have the culture that a lot of these other chains have lost. I went in after church on Sunday to grab a quick snack. When I got home they gave me steak instead of chicken. I immediately called and asked for the manager. (Robert) I told them what happened and not only concerned about the mix up but understood it's a lot to ask for a guest to drive all the way back , waste has to get the correct item. He told me " Hey instead driving all the way back, why don't you stop by next time your around and we will replace the item we messed up for you on the house!" NOW THATS THE 5 star service that guest will drive across town for! Thanks Robert for your awesome Customer service and I'm going to tell all my family and friends that live close by to come visit this Location! read more

There's a very rude guy working there. When I was giving my order in the store, he didn't hear well or understand me, possibly because of my accent. But he got ticked off for some reason, and started shouting at me 'white bread or parmesan...' There is something called courtesy and positive attitude. There is no reason to yell at a customer. I immediately left the store. This occurred at 3pm, Jan 14, 2023. Obviously I won't be going back there. Ever. update: I did said 'white bread' twice. He didn't hear me. Maybe he was the one having hearing problems. He did yell. The kind that I never head from a courteous salesperson before. He was also giving a condescending look. Of course if you just want to defend him, that's up to you. Customers and potential customers will make their own judgement about your business read more