Very good service very detailed oriented left my sandwich juicy thick moist and amazing I recommend coming when she's working!!!!!!'nn read more

Jersey Mike's Subs - Best customer service - Fast Food Near Me - San Fernando, California

It's worth every time I come I love working next close by it's my to go for lunch I also really like the customer service it's great read more

Jersey Mike's Subs - Fast Food Near Me - San Fernando, California

It's 3:11 pm and this was going to be my breakfast. We ordered on line and asked for spicy mayo and jalapeños on the side in the "special instructions". I went to pick up and saw the girl making sandwiches and I saw she had put spicy mayo on one but didn't say anything since I assumed it wasn't mine because we asked for it on the side. As I'm walking out I check for the sides and they're not in the bag so I go back to ask for them and the girl whispered that she put it in the sandwich. As the other younger guy with long hair was handing them to me I asked if they had put it in the sandwich and the girl then turned to me and said she put it in the sandwich since it didn't say to put it on the side. I just got so uncomfortable and anxious because I hate complaining especially about food. Only the younger guy cared to acknowledge my reaction and offered to remake my sandwich but at that point I was just so overwhelmed and didn't want to waste food or be there any longer so I said "no I don't wanna be wasteful" and just walked out with my head down. I was already out the door when the older guy yelled out at me to have a good day. It honestly just felt like he was being condescending so I just yelled back you too. read more

Jersey Mike's Subs - Fast Food Near Me - San Fernando, California

My fav is tuna, turkey and Phillies! Best tuna sandwich in retail! Get the kahuna too

Super clean and fast everyone's super friendly to come here often healthy I love it here bunches always good

Great customer service!! Our food was delicious and fresh!! Love the playlist!! Will be back soon!! read more

Jersey Mike's Subs - Great customer service!! Clean location and good music. We have #44 Buffalo Chicken Cheese Steak and ##43 Chipotle Cheese Steak San - Fast Food Near Me - San Fernando, California

Amazing service always clean best sandwiches always kind and consistent shout out too Hayley and Jocelyn very nice and fast

The staff is always friendly. Good service and the food is always on point! It is clean as well!

Love coming to this Jersey mikes. Always Clean, great food, friendly employees. Usually pretty quick service as well

This is my local Jersey Mikes, and it's been my most favorite. Awesome staff! Clean and always friendly!

Robert delivered great customer service and professionalism. He made my cheesesteak perfectly. I highly recommend this jersey mikes over any other I have ever been to. read more

Didn't get her name but the girl who made my sandwich was super sweet and polite. Was greeted once i walked in, 30 min before closing too (hate being that person lol). Was clean all around but the girl who put my sandwich together was very helpful since it was my first time there and patient. Made sure she got my sandwich correct so def will be back :) read more

So delicious. Great service. Girls are so kind & FAST SERVICE which was great super convenient. 10/10 go to this location!!!! SUPER CLEAN TOO read more

For my first, mind you "First time" as I mentioned to the employees at this location the sub maker (girl with the full set of fake eyelashes) was very rude!!! She didn't speak clear and spoke very fast making it harder to understand her saying "do you want it Mike's way?" First of all what the heck was "Mike's Way" and why couldn't she just take a little extra time to explain that??!!! And secondly I felt very rushed with my order even though there were no other customers in line! She ruined it for me ....No thanks Jersey Mike's, thanks to your employee I'll stick to Subway (where they always make you feel welcomed) read more

What an amazing experience the Jersey Mike's should be eaten at more often definitely will be my new stopping place for a nice sandwich made mikes way. read more

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Bad customer service employees need to be friendly with customers bad attitude not paying attention to customer there employees talking to each other not taking orders right and also they don't take over $20 bills not everyone has cards to pay that's sucks first time in this jersey Mikes and the last time also I rather drive to Granda Hills Jersey read more

My sincere thanks to Martin and his crew for getting me out of a bind. Martin took my call and my order for 10 people over the phone, and arranged delivery all on a very tight timeline. His professional approach, and upbeat manner while going way out of his way to deliver exceptional customer service made a huge difference to my day. And the sandwiches, well they were amazing with just a few crumbs remaining on the conference room table. read more

Trash service. Always a minimum of 10 minutes on online orders which sucks for people on lunch. The only reason I've given chances is convenience of job location. If you can. Go somewhere else read more

Wish they still offered curbside. Going to Foothill location as they still do offer the curbside convenience.

Martin the new store manager treated us with great service ,he was patient on our special way of making our sandwich's.

Lexi, thank you for always preparing my sandwiches amazingly well!! My husband and I are always satisfied with jersey mikes! Lexi is always amazing and really sweet! read more

This is one of the best tuna sandwich's I've had. I got the #10 Tuna fish (Mikes Way with Mayo). Their sandwich, especially this location, was fresh and tasty. I would say don't get the soda because it's lacking a lot of flavor. I noticed some reviews about unfriendly staff and long waits but I did not experience that myself. The staff was very kind and paid great attention to detail. They were also fast even while working on online orders. The place was clean with a good amount of seating. There is also a lot of free parking behind and on the side of the building, which is convenient. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - San Fernando, California

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customer service was bad my first time ordering from there wasn't sure what to get one girl making the sandwiches was just being very impatient and wasn't helpful I had been craving a good sandwich from there since Im pregnant and the experience was horrid my sandwich was good but overall experience was not great cashier girl was nice wish my experience or customer service would have been better read more

The worst customer service ever experience here the employees are always rude, in a bad mood rolling there eyes or seem like they hate their lives every single time I go here save your self some time and order online or don't go at all I don't know why why if ya don't like it there then quit. Both my orders I repeated more than four times and yet still got my order wrong why ask how I want the sandwich if you're just gonna make it how you want it better of going to chipotle. read more

I love the Italian sub mikes way! But unfortunately the girl today ruined it totally drowned my sub in vinegar my bread was soggy by the time I got home :/ read more

Recommend this one really clean and the girls have good customer service....recommend 17 and 9 very good

Waited over 25 minutes just to get my food when their was 4 workers working on online orders

Wow normally the food is good This time so bad I could have saved myself $40 and made a homemade sandwich. read more

Jersey Mike's Subs - A slice of cheese and a slice of roast beef - Fast Food Near Me - San Fernando, California

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Good sandwiches. Good service and pricing. First time that I ever had a cheese steak sandwich which was quite good.

I literally don't like to leave negative messages or put a one star but this lady name jasmine doesn't have a good costumer service I requested something and she made it her way she ignored my request , so sad employees don't respect the owners businesses hopefully this message makes a difference and she does a better job :( costumer service means a lot to people have that in mind thank you. read more

Probably the worst Jersey Mikes I've been too. I usually go to the ones in Pasadena and or Northridge. This one not only are they slow but kinda clueless. There were 3 guys and only one was doing his job. Poking bacon, the other two were almost like frat boys. They got my order wrong and I didn't notice until I got home because I was paying while they were adding my toppings. But the reason why I am writing this is because it's a problem when you have more cheese than meat on your Italian sub. Can't believe I paid for it, never again. They need to retrain their employees in this location. read more

Jersey Mike's Subs - ##13 The Original Italian - Fast Food Near Me - San Fernando, California

So after my last bad experience at this store I decided to give it one more try. Once again super disappointed. I called the store and they said just bring it in and we will make a new one. I really did not want to drive 10 miles each way so she offered me a coupon via mail. I gave her in information but I doubt she even wrote anything down because she was talking to someone else. So this what I got for $18.95 Club Supreme (giant) read more

Jersey Mike's Subs - Fast Food Near Me - San Fernando, California

Was here about a week ago to get a sandwich and had an okay experience. When I first came in there was 2 people ahead of me and 2 people waiting for their orders so it was busy. But it was awkward because no one acknowledged me when I was standing in the order here area. It took so long that I thought I was supposed to order somewhere else even though I was standing in the right spot. It did seem like they were under staffed. Other than that everything was good the restaurant was clean and they have a good amount of parking. Staff was friendly once they starting talking with me. The food itself was very good. I would come back to this place but they may need to staff more people but obviously there is Covid so it's understandable. read more

I'm writing a quick review since I noticed this location has a lot of negative comments. I Just ordered two regular sandwiches and two kids meals via the app. I called to confirm they received my order and made sure they were able to accommodate the special requests. At first, they didn't answer but 2nd try some guy confirmed my order. He was pleasant. There are no delegated parking spaces specifically for Jersey Mike's, so I was hoping that wouldn't be an issue for my curbside order. Guy brought me my order, and everything was great. :) read more

A new location with new staff. The food is excellent even better then my normal Jersey Mike's, the food took a bit longer than normal but I can here the manager encouraging and appreciate his staff working faster. So can't really complain. I got the Big Kahuna, it was really great it's basically a Philly Chessesteak. Keep up the great work and hopefully they will become a bit faster to be as fast as the other stores, I'm definitely coming back here more often. read more

well can't leave a 0 star left a tip and got back to the job site and found the sandwich I asked for with no mayo has mayo great read more

Jersey Mike's Subs - Mayo or am I seeing things - Fast Food Near Me - San Fernando, California

Great Staff Positive Atmosphere. Love The New Location. Sandwiches Are Made Fresh Right In Front Of You. I Got The Club Mikes Way. Absolutely The Best!. Will Be A Repeat Customer. read more

Jersey Mike's Subs - Fast Food Near Me - San Fernando, California

So glad to finally see a Jersey Mike's, San Fernando. Much success to the owner. Wonderful associates making my big kahuna which is one of my favorites. Associate Stephanie G, Jose, and Helen and the rest of the staff are awesome. Sorry, i couldn't get all their names. Very clean restaurant and staff following Covid protocols. I highly recommend this Jersey Mike's for a wonderful and pleasant experience. Kudos guys read more

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Worst jersey mikes ever! I was so excited that a brand new Jersey Mikes was opening up in our neighborhood. But let me tell you what a disappointment. The customer service is terrible and just ruins my appetite at the end of the experience. I hate how rude and snotty the girls working there can be. Thinking the next experience might be slightly better I give them another chance and then another. This last time I went the girl making my sandwich tub wasn't wearing a mask! It was really gross! I should have spoken up! But I didn't cause I didn't want to be rude. But then I get hit with a mouth full of attitude because I wanted to add more items in my sandwich tub, that I had thought of at the last minute and plus I'm such a regular (look at my shore points) I know that they always ask the customer what they want on their sandwiches as they go down the line right?! Lol Anyway this regular is done giving this location a try! If JM customer support is reading this please! Get some more customer service training for these employees ! Lucky I'm moving back to westhollywood where they have the best jersey mikes and the best customer service read more

Garbage service.. Even when you're the only customer they mess up your order.. Deli guy Ken, remember this name KEN, is terrible in taking an order.. I ordered one sandwich and got a completely different sandwich.. The worst part is that they didn't apologize and acted like it was my fault.. I didn't appreciate being told I was wrong.. $17.95 for a sandwich and they still get it wrong.. Unbelievable.. read more