When we had a problem, R&E came the same day. They solved the short term problem and came back the…read morenext working day to address the long term problem. From the office to the workmen, all first class. For septic issues, you can't find better service.

I highly recommend this company for your septic needs! They helped me during a time when I was…read moreselling my house and had a short timeframe to repair my septic tank. They did a fantastic job!

It's rare to find such great service these days. On a Saturday morning, my guest toilet clogged and…read morebacked up into the basement sink, flooding the floor. Stephanie responded right away--she was pleasant, transparent, and understanding. Within an hour, she had Ethan at my door. He was respectful, explained everything clearly without talking down to me, and was both knowledgeable and helpful. For a weekend emergency, the price was very reasonable. Thanks to Stephanie and Ethan, Burn's Septic has earned my business. Look no further--this is the team to call.

The driver that pumped my septic tank was very knowledgeable and friendly! Thank you.read more

During the purchase of our home (June 2013), the existing septic system failed the inspection and…read morethe sellers had Beall & Sons install new components of the septic system. In late July / August of 2013, we started to occasionally smell the septic system while we were sitting on our screened in porch. I called Beall & Sons to request that they come by and take a look at the system, as I was concerned that something was not operating properly. This wasnt an emergency call, so they assured me that they would be out within a week or so to take a look. Initially, they thought it was a tightness/sealant issue on the tank lid (if I remember correctly), so they made a quick fix. However, we had the same *lovely* smell while out on the porch that following week. I called Beall & Sons back and the team came back out pretty quickly after that. They did a more intrusive look at the system and determined that the NEW tank (purchased by the seller) had cracked/failed - an issue they had not experienced before with this same manufacturer (that they had used time and time again). To make a long story short -- the company took care of the problem, including (1) going back and forth with the manufacturer to approve a modified installation (pouring concrete base to stabilize the bottom) so that the new tank would remain under warranty; and (2) replacing the tank under warranty for BOTH parts AND labor. The warranty only officially included the parts (the tank), but they stood by the quality of their work, and provided the labor/all services related to this issue (failure of tank due to manufacturer defect) at no additional fee. I'm very pleased with the support that we received from this local company in dealing with this issue, and will definitely be using them again (and recommending them highly).

Their customer service woman is a joke. My insurance company asked for one phone call from the…read moreseptic company in order to authorize the work order. One phone call. The Robert F Beall & Sons representative could not fathom how such a phone call could be made. Rather than get the business, she flat out told me it would not be possible, despite the direct line I was ready to give her. Moving on to the next company that knows how to do basic admin...

The Drain Chief truly sets itself apart from any of the big chains and offers the kind of support…read morethat is hard to come by these days. Fred is one-of-a-kind, professional, and exceptional at the services offered! I have used his video pipe inspection services to quickly identify a piping concern as well as his water removal services during an unprecedented storm. During an emergency, he quickly returned my call and was eager to help. I'd give him 10 stars if I could!

I was referred to Fred by a plumber, it seems plumbers do not mess with clogs??? He diagnosed the…read moreproblem over the phone and with a few of his recommendations I was able to resolve the issue myself. I offered to still have him come out so I could compensate him for his time and advise and he said that wasn't needed. So hard to find honest vendors in today's age, but he is one of them.

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

I contacted multiple companies, but Pickles was the only business to answer the phone…read more Very friendly and prompt service. Professional and courteous too! Extremely reliable and did a very thorough job. I've used other providers and the service simply did not compare. Would definitely recommended Pickles to anyone looking for septic service in Frederick County and beyond!

We used Pickles Services for a septic system replacement, including excavation, installation of a…read morenew HOOT tank, demo of the old system, re-routing of the plumbing, and re-grading the yard. We could not be happier with the work of Mike and his team. Mike was courteous, responsive, incredibly meticulous in his work, and was a pleasure to work with. We would absolutely recommend Pickles Services.

We had an excellent experience. After a week of dealing with multiple plumbers who promised one…read morething and did another, All American Jetting & Drain Services was a breath of fresh air. They showed up promptly, did a quick but thoughtful assessment of the plumbing throughout the house, and determined that the issue had largely resolved. They were in and out in about 20 minutes and did not charge us anything--even refusing payment once they felt no work was needed. They clearly explained what had likely happened, gave straightforward guidance on how the homeowner could easily address the remaining minor issues, and even offered helpful recommendations for other contractors to handle possible damage to the drywall. Kind, fast, competent, and honest. We will absolutely call them again and highly recommend them to anyone looking for drain or rooter services.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

couldn't be happier with service. Tayvon wore mask, used gloves, was patient and povided excellent…read moreservice. Soi thankful for quality service and a woman owned and run company. Bravo to being comfortable once again!

From the owner: Plumbing, Jetting, TV Camera, Pumping, Drain Cleaning, Storm Water Management, HVAC, Remodeling,…read moreand Utility Repair & Replacement Our residential and commercial plumbers and heating services are extended to the Baltimore-Washington Metropolitan areas including: Northern Virginia Anne Arundel County Howard County Montgomery County Prince Georges County All of the Washington D.C. area First Class Plumbing has office locations in Leesburg, Virginia, Germantown, MD, Annapolis, Maryland, and Washington DC.

Excellent experience from start to finish. They responded quickly, arrived on time, and cleared the…read moredrain issue efficiently. The technician was professional and explained everything clearly, and left the area clean afterwards. Pricing was fair and there were no surprises. Highly recommend for anyone needing drain cleaning services!

Their paperwork mistake is costing me THOUSANDS!…read more I am selling my house and I hired Avanti to do the township sewer lateral inspection. Their inspector, Bennett, filled out township paperwork incorrectly. He passed the inspection noting that there were only minor issues which he told me didn't need to be worried about. Bennett noted the small issues in the document stating "These defects are small" and "Defects were noted but I do not believe this constitutes a fail". Unfortunately, he wrote these notes in the "Required Repairs" section of the document. I spoke to the township and they said, even though the document is marked passed they can't approve a document with anything written in the required repairs section. After contacting Avanti and requesting Bennett give us a corrected document, both Bennett and Avanti's Operational Manager call the township and influenced them to not accept a corrected document and require me to replace the sewer line! They did this because they would be liable if anything happened to the sewer line and the incorrectly completed document came to light. Now, the township won't accept even another company's passing inspection document and is forcing me to replace a perfectly fine sewer line! NEVER USE THIS COMPANY!!