I had a partial pleasant flight experience with American Airlines, but in the beginning of the…read morepre-departure, I had some ticket issues that I had to let go for my peace of mind . The flight was booked, and unfortunately my daughter could not make the trip due to work reasons. So, I had to cancel which was done early on, abiding by American Airlines cancellation policy, but they issued a flight credit instead of a refund . I was on the phone with them going back and forth trying to make them be accountable for their own legal travel guidelines, and I was on the phone with various representatives who loved to tell me they can help and issue the refund, but they never did refund me! I could have complained to my bank, but they took out all the mental energy in my system that I just let it go! I was on the phone with them trying to get the refund about four different occasions (each representative) assuring me they could help, and some could not, that I gave up the fight to preserve my mental health. Why did they not follow their own travel (legal) guidelines)? They can get in trouble if they continue to not abide by their own legal travel guidelines. I was already taking time to prepare for this important trip and did not need added anxiety and stress on my plate. How many times does a customer need to be on the phone to get successful and satisfactory results? It should take one phone call to do that. Due to this inability to refund my money, and not abiding by their legal guidelines, even having their own customer service representatives on the phone telling you don't worry we will get you a refund, and it never happened. That is a real problem! The flight itself was smooth with no complications, but it needed to be effortless with my entire experience! In the future, I might fly Delta. Hopefully, American Airlines will take steps to improve in the areas that need attention to regain the trust of their travelers.

Never doing any business with American Airlines again!…read more I purchased tickets to Japan from AA, with the flight operated by Japan Airlines AA's email states: "If your flight is operated by a partner airline, see the other airline's website for carry-on and checked bag policies." Japan airline states "2 free checked bags" But they charged me extra fees for every checked bag I had, stating it was AA's decision. Both airlines had no idea what the policy was and they had to call each other to figure it out for 30 minutes. If I don't sign for the extra charges, my luggage doesn't go on the flight. The service being sold had very unclear terms and they have denied the dispute, stating I knew what I signed up for initially, and that I had signed for the charges at the airport. Total Catch-22 THIS COMPANY IS A TOTAL SCAM 0/5 stars. Fool me once shame on me. But I won't let them fool me or anyone else twice. (Prior to purchasing, I even looked up what other customers had to say about baggage policies on codeshare flights, and they all say it follows the operating airline. Which AA is denying)

Overall a positive experience with Alaska Airlines from San Diego to Boston: the new airplane with…read moremore comfortable seats, a better place to prop your screen, more seat-back plug in options to charge your phone or computer, yummier snacks to purchase on board (the Mediterranean tapas box was pretty good for $10-pita chips, hummus, olives, dried mango, piece of chocolate). The staff on board the plane were friendly and helpful. However, my one major critique was that they only had one staff for general curbside check-in and luggage drop off. Despite using the kiosk to print out our tags ourselves, we still had to wait in a long line to have them weigh our luggage and check our IDs, easily remedied by having at least one more staff. The first class staff did call us over once she was through with her line but I really thought a second economy staff was needed, especially since half the passengers were waiting to check in until they reached the front of the line, old school style, so that the guy had to print out their tags for them and their boarding passes... Thank goodness for TSA precheck which made the security portion of the morning go super fast. In any case my overall impression of Alaska Airlines was improved by the efficiency and comfort of the flight itself.

Frankly, I'm kind of surprised Alaska only has 2 stars on Yelp! Shocked really! Their comfortable…read moreseats, roomy legroom, and attentive in-flight service are just a few reasons why I love flying Alaska- especially when traveling to my favorite place in the world, Hawaii! My last trip was memorable for sure! I suffered a terrible fall and tore my meniscus on the last day of our trip. It was quite the experience! The next day we took a red eye back to San Diego. My wife checked us in and explained that I was going to need a wheel chair. Not only did they provide me with a wheelchair, but they also assisted me and my family with our luggage. With the help of Alaska, they guided us through TSA and directed us to the main gate. They also upgraded my family to business class while upgrading me to first class. From start to finish the process was seamless! Thanks to Alaska Airlines and their superb customer service! I will forever be indebted to them!

The Delta Airlines main customer service number is **1 (888 ) 890-5716™ or +1 (844) 821 -0825**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. *Seamless Reservation & Hassle-Free Planning* The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. *Premium Airport Services & Stress-Free Departure* The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. *Spacious Seating & Exceptional Onboard Experience* Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. *Smooth Flight & Convenient Arrival* The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.503**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. *Seamless Reservation & Hassle-Free Planning* The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. *Premium Airport Services & Stress-Free Departure* The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. *Spacious Seating & Exceptional Onboard Experience* Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. *Smooth Flight & Convenient Arrival* The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.

The official main 24/7 "customer service number" for **Delta Airlines** is 1 (888 ) 890-5716™ or +1…read more(844) 821 -0825™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

The airport is a lawless place. 7AM? Drink a beer. Tired? Sleep on the floor. Hungry? Chips now…read morecost $18. And if you're in California, the chips are $23. I kid... kinda. I enjoy Southwest Airlines. I fly mainly with Southwest Airlines should the travel destination permit it. And for a 55-minute flight between San Diego and Phoenix, I have zero complaints. The Southwest Airlines gates have great seating and charging ports, are operated with a friendly staff, and it's a short flight for me. No complaints, minus the simple desire that I wish that bags still flew free. The San Diego Airport itself s spacious and clean. The layout is simple and cozy, and TSA moves fast. The bathrooms and entryways on the first floor, before the TSA gate, seem sketchy though. No one wants to be hit up for cash by the more colorful squatters at the airport.

They put a 300lbs dude in the middle that is forcing me into the aisle where I'm being shoved back…read moreinto seat by crew. They did not abide by their own regulations that customers need to at least fit into their own seats Pax said he was a last minute booking so it's on Southwest not to measure the pax. Instead they force an a list pax who paid $267 one way into this scenario. At minimum should refund me miles for this leg at $267. Just horrible.

The official main 24/7 "Customer Service Number" for **United Airlines** (toll-free) number is +1…read more888 (669)-03.91 or +1 888 669-01.67, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

The official main 24/7 "Customer Service Number" for **United Airlines** (toll-free) number is +1…read more888 (669)-03.91 or +1 888 669-01.67, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

The Volaris Airlines main customer service number is **1 (888) 669-0167™ or +1 (888) 305-48.03**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Efficient Reservations & Simplified Travel Arrangements Planning the journey was a seamless experience from the very beginning. The reservation system was intuitive, allowing flights, cabin upgrades, and preferred seating to be selected without difficulty. Business class privileges were explained clearly, helping every option feel transparent and easy to evaluate. Once the booking was finalized, the confirmation and complete travel itinerary were delivered promptly, making it easy to prepare for the upcoming trip with confidence. Smooth Airport Procedures & Premium Ground Experience The advantages of business class became apparent immediately upon arriving at the airport. Dedicated service counters ensured a quick and personalized check-in, while priority security streamlined the path through the terminal. Before departure, the lounge offered a welcoming retreat with a calm atmosphere, comfortable seating, and an ideal setting to relax or catch up on work. Priority boarding was carried out efficiently, allowing passengers to board without unnecessary waiting and begin the journey in complete comfort. Spacious Cabin Setting & Attentive Hospitality Stepping into the cabin revealed an environment designed with both comfort and practicality in mind. The generous seating arrangement provided ample room to stretch out, work productively, or enjoy uninterrupted rest throughout the flight. A quiet ambiance and immaculate cabin presentation further enhanced the overall experience. Complementing these features, the cabin crew consistently demonstrated professionalism, delivering courteous assistance and thoughtful attention that made every interaction pleasant and reassuring. Consistent Quality & Stress-Free Arrival The flight progressed with remarkable efficiency, reflecting dependable service standards at every stage. Inflight amenities and passenger services were delivered promptly, contributing to a comfortable and enjoyable journey from departure to landing. Following arrival, priority baggage handling ensured luggage was available without unnecessary delays, allowing the trip to conclude just as smoothly as it had begun. The overall experience successfully combined convenience, comfort, and exceptional service, making business class an excellent choice for travelers seeking a refined and dependable journey.

The official main 24/7 "customer service number" for *"Volaris"* is 1 (877) 456-2077™ or +1…read more(855)-470-05.04™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. #. Efficient Reservations & Well-Planned Departure The trip began with a booking experience that was quick, intuitive, and easy to complete. Business class options, including upgraded seating, flexible fare categories, and priority airport services, were presented in a clear and organized format. Comparing flight schedules, selecting preferred seats, and finalizing the reservation required minimal effort. The confirmation itinerary arrived immediately, providing a complete and well-structured summary of the upcoming journey. #. Exclusive Airport Services & Comfortable Boarding From arrival at the airport, business class benefits helped simplify every stage of departure. Dedicated check-in counters reduced waiting, while expedited security screening ensured a faster and more predictable airport experience. Lounge access offered a comfortable space to relax, enjoy refreshments, or prepare for the flight before boarding. Priority boarding allowed passengers to enter the aircraft early, creating a calm and efficient start to the journey. #. Premium Cabin Setting & Attentive Inflight Care The onboard environment combined comfort, space, and thoughtful design to create a pleasant flying experience. Spacious seats with generous legroom provided excellent support for both relaxation and productivity. The cabin remained clean, quiet, and well-maintained throughout the flight, contributing to a peaceful atmosphere. Cabin crew delivered courteous and attentive service, responding promptly to requests while maintaining a consistently professional standard of hospitality. #. Reliable Arrival & Outstanding Travel Experience The flight progressed smoothly from departure through arrival, with efficient inflight service ensuring a comfortable and uninterrupted journey. Upon landing, priority baggage handling helped passengers retrieve their luggage quickly, allowing them to continue their travels without unnecessary delays. Every stage of the business class experience reflected convenience, reliability, and premium comfort, making the entire journey enjoyable from reservation to final destination.

4-25-26 we came up to San Diego on Alaska Airlines from Honolulu via Kona. Service: 2 rounds of…read morebeverages( water from a carton & mini size Diet Coke ), one 2x2" cracker like snack. Meals you may purchase. WiFi only if you are a T Mobile customer or pay $8. Flight attendants: old or full sized. 4-27-26 we are returning to Honolulu on Hawaiian. The difference why I give Hawaiian 5 stars: Beverage service: full size can, plus free pour if of drinking age of Koloa Rum punch( refills have a charge) and they still provide a hot sandwich for breakfast. Today it was turkey, egg and cheese. Flight attendants younger, prettier at least on this flight, friendly. Nicer, respectful announcements for lowering window shades and flight time updates. WiFi: free compliments of T Mobile after watching a video. Hawaiian still has their snack carts in case you want to purchase items. Yes there are noticeable differences. Hubs told me Alaska will be flying from their hub in Seattle to London and Rome next month. That is exciting news. We will remain loyal to both airlines due to the merger and hope the best of each airlines continues more in sync with each other.

I had planned to go see Joel Surf but Hawaiian Airlines San Diego has got very strict on the 117…read moretotal inches for Longboards .. He was denied travel. They kept all fees. Joel is a decades traveler on Hawaiian Airlines with his boards in travel Bags with handles. World Champion. He won't be there. ... We won't be there. ...

We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

For Ultra Low Cost, you get ultra low ratings…read more Flown them multiple times now, and I can say that they are cheap and seem to be safe. The good ends there. I'm currently sitting Tijuana waiting to board my flight which is supposed to take off in two minutes, and everything shows on time, although no one has boarded yet. Their website crashed while we were paying for luggage, so we ended up getting charged twice, and they said a refund is not possible, so we'll have to go through our credit card company. As I write this, they now have delayed the departure by 11 minutes, but as not a single person has started boarding yet and the departure time is eight minutes from now, you can draw your own conclusions. We've only taken them for nonstop flights, and that seems to be the safest if you need to use them.