I recently had an excellent experience with the staff (Rachel/Clayton/Allison) by happenstance, I had dialed the wrong number for a pizza order. I understand Ben to be the manager of this wonderful crew, because our timing is off as I wish to extend a compliment via a phone call I decided to share it here on Yelp. Hwy Ben (manager) @ this Jets Pizza I wish to compliment the staff especially Rachel who was incredibly helpful with providing me the accurate # for my pizza order for I incorrectly phoned the wrong location. I truly appreciate the customer support ; as a Jets patron I wish to thank the courteous staff I interacted with, a simple misdial received with such pleasant staff would be any reason to place an order but more so this review is to express how refreshing it is to encounter dedicated customer service from all. Thanks Jets Madison Heights for your kindness and time read more

Used coupon $5 off large special pizza supposedly with pepperoni, green pepper, mushroom, onion ham. Problem experienced was pizza received had very, very little of the ingredients mentioned above. Only consistent ingredient was pepperoni. Save yourself money and a lot of grief... just order pepperoni otherwise you will be very disappointed. I made this mistake twice. Never more. Value just wasn't feeling it. read more

Jet's Pizza - Special large pizza... where are the 5 ingredients??? - Pizza Near Me - Madison Heights, Michigan

I love Jet's pizza!! Though I will likely try other pizza places, so far there's been no reason to go anywhere else. So good!

Everything was super duper delicious but they forgot the salad dressing, utensils, and napkins. Definitely will order from them again. Delivery was on time, driver was friendly and wore a mask. read more

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Happy's is hands down my favorite! I was reminded today why I would rather order online instead of picking up! But today I decided to pick up! The tall gentleman working the register was not the friendliest. All I got was "yup" and "what size" I mentioned I wanted to verify I had the right stuff he cut me off and just said 1/2lb, 1lb or which one! Welp I guess I'll pay the extra DoorDash delivery fee than be talked to like a child! Happy's is still my favorite, hope tall man has a better day! read more

Everyone in the Detroit area knows Jets pizza. Yes I know that for Detroit style deep dish everyone likes Buddy's, louie's, or Shields as their no.1, with Jets "good in a pinch". We recently tried their NY-style pie, and found our new fav at Jets. Thin foldable crust with your favorite toppings is definitely worth a try. read more

Call me crazy but when I pay $18 for ONE pizza I expect the toppings to all be there. The entire bill was over $35 NOT delivered. The whole reason for a Mediterranean pizza is the toppings, right? There was honestly about one teaspoon of feta in the entire pizza. The taste was good, but come on. The pepperoni round was a grease pit. No thanks. I'll go to the new gourmet pizza place to spend $35. Btw it will not post the picture of the feta-less Mediterranean.... read more

Jet's Pizza - Greazzzzzy pepperoni - Pizza Near Me - Madison Heights, Michigan

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I ordered delivery and service was fast! Pizza was delicious! For future readers, I ordered during COVID-19 and I appreciated them only taking cards over the phone and leaving order on my porch as an added precaution! read more

Love this location. Food is always hot and prompt when deliveries, and quality is excellent!

Pizza is still quality Jet's pizza. However... WORK ON YOUR CUSTOMER INTERACTION! I picked up a pizza a couple days ago and the staff were swearing at each other like they were in a bar or something. I'm not a prude, but that is no way to run a business! SERVICE SERVICE SERVICE! read more

I enjoy Jet's Pizza when it's not from this Madison Heights location... this place routinely overcooks the pizza making the crust and dough VERY tough. This has resulted in several unappetizing pizzas from Jet's and not having been there in well over a year! I may have stayed a customer had this location learned how to properly cook a pizza! if you order one 'lightly done' it may come out normal! I'll pass. read more

This is the only pizza place that have ever delivered me a pizza with no cheese. Yes that is correct, no cheese. They did offer to bring another pizza but seriously? We do usually like the pizza here, but this is ridiculous. read more

Idiots. Freaking idiots. In a nutshell, they accidentally sent my order twice. The delivery guy made me stand in the cold while he took 10 minutes to call (literally it took him an entire minute to even get to his work number in his phone and press talk) and figure out that they duplicated my order in store on accident! Then he takes the pizza back and tells me I have to wait for the second pizza! It was the same order!!! read more

Honestly always pretty fire and the barbecue chicken pizza I get is always tangy and sweet. 10/10 get it as a square pizza

A little further than the 8 and Wyoming store, I usually opt for the Madison Heights location because they do a better job than the former. It may not be the very best Jet's but it's still solid. Their delivery is timely, their product is really good and the staff is A-OK. I will say that at their peak hours, their customer service is a little slack but that's forgivable. I still never get tired of their deep dish-there's really nothing that comes close to the same texture, freshness or flavor. There round is also great but still a close second to their square pies. read more

I have ordered from here 100+ times over the last 5 years. My order is always fresh and always correct. Thanks !!!

Yet again.... order pizza get exactly the wrong one only took over 30 minutes for first one now the replacement another 30 minutes if you want the pizza you ordered DO NOT go to this jets they will get your order wrong every time then claim it was your own error read more

They have no prices on their on-line menus. Some people use prices to decide what they are going to order. They expect you to do all of your ordering without knowing the prices. In addition you might want to compare their prices with their competitors. Not very professional. read more

Solid Detroit style pizza. Service is always great and I've never had an issue with this place over the 10+ years ive been coming here.

Slow as could be waited for 45 min for a carry out and they weren't busy at all. Been a customer for long time not anymore service has gone down the drain. read more

We always get pizzas for our office for lunch and it's great every time. We've ordered delivery a few times and it always comes super quick! They're really helpful when it comes to special requests and modified orders. Solid location! read more

I visited this location on my way home from work to purchase a bottle of the Ranch dressing as I totally love it. I entered at 9:35 pm and decided to order Jet's bread. The employee who took my order slammed his hand on the counter while ringing up my order and had a horrible attitude. I know this location was busy as they had orders going out and I overheard them taking a hotel order. It took 20 minutes for what turned out to be a bland order of cheese bread. Also,the entire time I was there all the employees were doing was complaining. read more

Ordered at 7:26pm. Was told 15-20 minutes for pickup. Called back at 7:55 and was told someone will bring it right out. Pizza was brought out at 8:23pm. Being busy is understandable, but be upfront about it! read more

Save yourself a lot of hassle and don't order online.. 3 times I ordered online and 3 times the order didn't go through so I ordered from another restaurant. Then 15 min later Jets delivery is at my door and charged my card. I feel bad for the delivery drivers. Jet's Corporate needs to put some money into their website. Just call in your order like the good ol days and save yourself the trouble. Their website sucks for ordering online. read more

Every time I call, somebody on the other end has a bad attitude problem. Literally there are way better options with much better customer service down the block from this jets. read more

It's Jets ... ordered a NY style pizza and was disappointed. To much sauce which made the crust a bit soggy.

I live in Ferndale and usually order delivery from the 8 mile location. When I tried to order from the 8 mile location the phones were down and the online ordering was temporarily disabled. I finally gave up on that location for my order and called this location about s half hour before close to see if they would deliver to me. Although the delivery was out of their area, they still accommodated me this one time as an exception for not being able to get my order in at the location that delivers to me. The pizza was fresh and delicious! I may just have to start picking my pizzas up from here instead of getting delivery from the 8 mile store! THANK YOU FOR MAKING THE END TO MY ROUGH DAY DELICIOUS! read more

Pizza is always really good and made quick. Friendly customer service. I love the four corner pizza! Get pizza from here a couple times a month and it has been consistently good. read more

Worst Jets location that I have ever been! Pizza is constantly overcooked and/or has a puddle of grease all over it! Do not go to this Jets! They're not up to standard of what it means to be a Jets pizza! read more

I live in Ferndale and have had problems multiple times with the Jets on 8 Mile. Problems like them not bringing sauces/salads/sides that I ordered and paid for via debit card. The Jets on 11 Mile will deliver to Ferndale and never have messed up an order. Everyone is friendly when I pick up at the store. Highly recommend this location. read more

I gotta give this location kudos. My second time ordering here and both times delivery has been fast and the pizza has been hot!! And of course delicious. I've always been a jets fan but this location has been the best! read more

This is by far my favorite jet's place. I love the 8 corner and when I order extra cheese they actually give it. Yummers. Cooks and cashiers are always super nice too. read more

I order the small square deep dish pepperoni pizza and side breadsticks couple times a month. Pick up is always timely and food is great. Always have nice people there and glad they remember my order when calling. read more

Jet's has one of the best pies handsdown. My husband and I get their pizza all the time! I think their deep dish is extra tasty when it's well done. This place only gets (4) stars, because their delivery coverage is just outside where I live. read more

I'm not one to write a bad review but not happy about my pizza night w jets. The service was good the pizza was on time (pick up) but the pizza was horrible. Shards of bacon fat throughout and the slightest bit of banana pepper. I've spent years working in a pizzeria even in my busiest moments I've never sent out bad pizza. It's irresponsible. You're being paid to satisfy people who want to buy your pizza. Get it together. It tasted like cardboard. Also the sauce tasted like something from save a lot without spices. 2 stars, only due to it being on time. read more

I placed in an order and 4 mins later i called to cancel ( due to being called into work i couldnt wait). I had called 4 mins after i placed the order and the rude lady on the phone was asking the manager about my order, She had then came back and said it was already out of the oven. I tild her it has been 4 mins. She was like well its already done. I said im sorry but i need to cancel it. Then the b**** hung up on me. Horrible customer service and so rude. read more

I had my pizza delivered, the delivery man was rude. He snatched his copy recipe out of my hand. Will never order here again. Bad customer service. read more

I love there pizza, but this is the only jets that does NOT offer a military discount. Every other jets in the neighborhood offer 20% to military except this one. The manager Christopher was very rude. I will not be going back to this Jett's in the future. read more