I read some previous reviews and wonder if the pharmacy staff has changed since. I honestly don't…read morehave any issues with the pharmacy staff at all, in fact they are super nice and very helpful every single time. Yes, sure you have to wait sometimes, but it is based on 'first come-first serve' basis. They get backed up or are short on staff also. People's expectations need to be reasonable. They serve so many there, why are you any special? Because your pain is greater than mine? Not cool. My only complaint for this location is that the kids put at the register mostly are very pissed to be at work dealing with customers. Teach them to smile and be welcoming, and sometimes communicate with customers. Even a friendly "Hello" can do so much. After a hard day at work, last thing I want to see is a kid who is pissed to be alive. We all have bad days, but some of these kids are an every day mood killers.

Walgreens pharmacy is the worst. Always out of the monthly prescription for my son, so I request to…read morehave it fill 5 days early, request gets put in to pharmacist review hell, call-wait on hold for 7 annoying minutes, told the prescription will be processed by end of day. Go next day to get script, out of the script can only offer me 14 of the 30, I ask when I can get the other 16, tells me I need a new script. What the f is going on? Am I being punked?

Absolutely Inexcusable Treatment -- Walgreens Hinsdale (Willowbrook Road)…read more I recently visited this Walgreens to refill a critical eye drop prescription for my advanced eye disease. This isn't a casual medication -- missing doses risks irreversible vision loss. I called ahead at noon, spoke directly with a technician, confirmed they had my drops in stock, and was assured one would be held for me. I confirmed twice. My doctor also called earlier to make sure everything was set. I arrived promptly at 7:15 PM, only to be told they had nothing on hand. I patiently explained that I had spoken to someone earlier, gave my name (Lee Robinson), and asked them to check. For 30 minutes, I waited while they attempted to reach the technician I had spoken with. Understandably, mistakes happen -- but what unfolded next was unacceptable. For the next 45 minutes, I begged for help identifying any nearby location that could fill my prescription tonight. Instead of providing clear answers, the staff simply rattled off Walgreens locations without providing addresses or verifying inventory. When I asked which stores were open late, they vaguely pointed me to a few -- but again, no real help, just dismissive answers as if I was interrupting their evening. At no point did anyone -- especially the head pharmacist, Tanya -- show even basic empathy or urgency. I wasn't treated like a patient, or even a human being. I was treated like an inconvenience. Tanya repeatedly ignored my questions, avoided eye contact, and carried on with other refills while I stood there desperately trying to ensure I wouldn't miss my medication. Walgreens -- you are in healthcare. People don't come to you for fun. We come because our health depends on you doing your job. I didn't choose to have a disease that steals my sight. I didn't choose to rely on these drops to stay alive, functional, and able to see my kids grow up. But your staff made it abundantly clear that my situation wasn't important enough to warrant even minimal effort. The complete lack of accountability, professionalism, and basic human decency displayed here was disgusting. Walgreens, you should be ashamed. I will never return to this location.

This is based on the Customer Service and dedication Thomas gave to my order. I was working on a…read morehuge Genealogy Christmas present making 16 photo books. Thomas found a mistake and we worked together to correct it. If he had not contacted me and gave 100% it would have been a nightmare. Anyways thank you Thomas for being a good person and great employee. Thank you Jim

The Pharmacy is Unprofessional and no customer service. Hung up on us after being on hold 30…read moreminutes. Never did help us.

This pharmacy takes at least 40 minutes no matter what time of day I try to go. Techs should not…read morelet people take up the line for meds that are not ready. After the 6th month of this I'm switching to a new Walgreens.

Zero stars if possible. It's almost criminal how poorly this…read morepharmacy is run, I'm sure I'm far from the only one who goes without their medication due to the ongoing incompetency of their staff. I get my controlled substance medication through tele-health, which cannot be transferred, so I have no choice but rely on whenever they feel like answering the phone which is NEVER. I have logged several hours between yesterday and today waiting to get my medication, each time I was either disconnected or had waited too long and had to hang up to tend to other things in my life... When you call they initially connect you to a call center with a "pharmacy tech" to appease you I suppose, then you will be sent to the 7th circle of Muzak call hold for up to half an hour where you will then be disconnected. Has happened sooner in the multiple times I've called in the past couple days in the vain attempt to get my prescription refilled (again, it's tele-health so they don't get auto-filled, I have to call and go through this absolute nonsense) This is a years long pattern with no indication of changing, I will definitely be switching pharmacies. Not that they give a shit.

Good Walgreens. Staff is consistent. They just run out of things a little too fast. Other than…read morethat never had any issues

Bakery & baked goods review, it's not a review for the whole store. We've gotten their cakes for…read morevarious occasions. I really enjoy them, very tasty & never dry! This Walmart location is on my way to work so I'll stop in the morning for muffins, coffee cakes & cookies for the office. Everything is always a hit with nothing left over! And the prices are really affordable! Everyone who works in the bakery section are very nice & will answer any questions for you.

I stopped by for a few items after work. I didn't know there was a Walmart over here but I'm glad I…read morefound it. Nice !

VERY BAD CLINIC SERVICES!!! Walked in for a appointment at…read more4:30, kios showed no appointments coming up through 7pm. When i reached scheduling it showed no appointments available. The nurse practioneer was one the phone in an empty room. She looked at me and closed the door. The door said busy with patient. Knowing she had no one, I knocked and asked could I be seen. She replied we don't have any appointments. Clearly Knowing that the kids is empty, I asked are you closed? She said " no, 7pm" and closed the door back.

This used to be a great pharmacy. I'm not sure what changed, but service has become extremely slow…read more Depending on what medication you're on, the lag can be dangerous. There are also employees working with masks around their chins and under their noses while there's a mask mandate in Illinois.

They updated the hours! Well stocked and organized. The pharmacy staff is efficient and works to…read moremake sure that they fill your prescription!

Horribly bad customer service. Most of the employees of the pharmacy are rude, lazy and unhelpful.read more

One of the ladies there, when we said that a man following us, stayed with us and was very…read more protective. she's amazing!!!

I'm not sure why it has a 1.7/5 rating. It boggles my mind. Makes me think people are either…read moreKaren's or are entitled and don't know what an actual terrible store looks like. I am used to the Walgreens in River Forest and the CVS inside target in Oak Park (I'm from Hinsdale but was living out there for a while and just moved back to this area. It's like night and day. My meds are usually ready same day. Not the next day, after I put my order through in the morning or even 2 days later. You can actually talk to a friendly pharmacy team instead of only leaving a message and then if working miss the phone call back (Again like CVS does). Things aren't all locked behind glass. There is no monotone or bad attitude riddled staff members checking you out or at the pharmacy. This Walgreens is fantastic and has always helped me and been patient with my sometimes dumb questions simply out of reassurance since my experience with other pharmacies was so bad. People don't understand how good they have it. The staff will actually ask you if you need help if you look lost or confused about where something is. Instead of avoiding you on purpose and taking an entire 10 mins after hearing the "assistance needed" call to certain aisles. The overall rating is misleading. Whoever made it that way has to be an entitled a-holes who expect a standing ovation every time they enter the store. Check yourselves. This Walgreens is great.

The pharmacist is very unprofessional and runs the pharmacy by her standards, not caring what your…read moreDr. thinks. The Manager Tom is "Afraid " of Ana the pharmacist and lets her run the pharmacy anyway she likes. Even telling me to shop elsewhere and giving me suggestions where to go?? I live in a building with 52 units and recently went to a meeting, bringing up my experience. The majority agreed they no longer shop Walgreen's (Oakbrook) and go elsewhere for their vaccines. # Stay Away

Rude, unprofessional behavior to customers My physcian…read moreordered 3 months supply and every time they give one month supply till I question them, they make me wait and then refill the proper amount