I finally had the pleasure of dining in this gem. Let me tell you, it was super busy (Not uncommon from my previous take-out experience) Literally everything I've tried from here has been delicious. I highly recommend it. P.S. Yes there's a wait, and the food is worth it. read more

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I've been to the location on Fullerton so I was expecting same menu "Bang for your Buck" here. My review is based on carry-out service, price and portions. I ordered 2 Jibarito meals (chicken/pork) which come with rice. I also ordered 2 Papa Rellenas (potato stuffed with beef), 2 Pastelillos (beef pastries), side of Maduros (sweet plantains) and side of Tostones (banana chips). Check out my delicious spread! The person that took my order was very nice and did a great job taking my order and repeating it back to me. I was told it would be about 25 minutes to pick up my order. The drive from work took me a little under 25 mins. I showed up to the counter and my food was ready for pick up. It was a great spread for under $30 bucks!! The food is amazing and you can't beat the price. There are plenty of places in the city to sit and eat Puerto Rican food. This location is about the same size as the one on Fullerton, small and short on space. What it lacks in seating space, it definitely makes up for in quality of food, pricing and portions! Definitely a must for carry-out! I strongly recommend it if you haven't already done so. You won't be disappointed! The food has me yelling, "Weeepaa"!! read more

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This place will rip you off if you don't check your order BEFORE leaving. They constantly forget to include their appetizer items and on several occasions state they'll refund you and never come through. After this has happened yet again to my husband, who literally drove all the way back to the restaurant to get his missing items, it's no longer worth ordering from this location. I don't know who's in charge of checking the outgoing orders, but I'm sure they've already pocketed quite a bit on non-refunded screw ups. Customer beware! read more

I always try to give this business let alone a local business the benefit of the doubt and I'm constantly reminded as to why i should never order from here again. Something is almost always forgotten from the order-which they could care less after you paid. There is no reasonings for the inconvenience. The service is ridiculous-I wouldn't waste your time w/ this place. read more

4 years later and they are still amazing! I just threw a block party and had to support a local, small family owned business. Many large pans of food and my neighbors absolutely loved the food from here! Most of the people in attendance were not Puerto Rican and loved it. The Puerto Ricans that did attend loved it too! I cannot be happier! Will be using Jibaritos on Harlem for all future catering and events. Thank you Manny and the whole Jibaritos on Harlem people. read more

Came here when it was not busy less than 3 group of people eating. However it took forever just to get our order. The server kept brushing us off, save yourself the headache don't order from here. Food was ok for the price. Would not recommend. read more

We've been here a few times already. Make sure you get there by 7 if you're planning on dinner. It's crazy busy. It's understandable. The food is really good. Service is fine in my opinion. I mean when you're so freakin' busy, you're gonna forget things or will mix things up, especially since they've just opened. I love coming here. My husband doesn't adore Puerto Rican food since it's a bit too greasy for him but there are some dishes that he does enjoy. I've had the Jibarito, the fish and most of the appetizers. He's had the jibarito meat (don't recall the name of the dish). But we enjoy everything that we've had. We'll definitely be back. If you haven't tried them out, you should stop by. read more

The food is amazing. Love everything I have tried. Service and vibe is spot on. Highly recommend!

Delicious authentic Puerto Rican food. Friendly service. Fast and easy pick up. Delicious papa rellenos and acalpurias (or however you spell it). Never been? GO!!!! Order anything. It's all good! read more

Delicious food my favorite is their jabarito sandwich made with plantains served with white rice & Puerto Rican beans great flavor my brother-in-law loves his jabarito with their delicious arroz con gandules. Nice friendly service. read more

The food is amazing. Only draw back: using strong cleaning supplies to clean off the tables.

Well it's me again, they really pulled a number on me and my dad, I wasn't gonna even say nothing, but in my dads honor I will type what he said, since he's not a computer guy. Jbarito had uncooked plantains and the rice was so oily and greasy, while meal was nasty, the morcilla was so hard and rocked up, that we had to cut open the skin and eat the middle only, the alcapurrias- one was good, the other was rocked up and hard. I won't ever return, the food is nasty and old, you give Puerto Rican restaurants a bad name, they don't care about quality control, and the food taste like they refry last nights food. Stay AWAY!!!!!!!! Better places out there, or take a ride to the park . read more

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Absolutely TERRIBLE service. I've been in here countless times and every single time it's worse than the last. When I go in to eat they will serve everyone who came after me first and I've even had to get a manager before because no one was serving me. When I go to get to go they make you wait half an hour for A COLD SOGGY JIBARITO. And their attitudes are the worst! While I was placing my to go order yesterday the girl cut me off very rudely she apologized but she did it in such a rude way. The food can be ok most of the times but it's not worth it to deal with your shtty workers. Maybe train them ? Customer service is part of the deal. I love tipping because I my self am a waitress but these ladies make me want to take their money instead of give it to them. IGNORANT INCOMPETENT WORKERS YOU HAVE read more

Jibarito's on Harlem - My feelings for this place - Puerto Rican Near Me - Chicago, Illinois

Walked in and we were seated pretty quickly, water was dropped off at the table about 10 minutes later, about 20 minutes later our order was taken, the drinks were bought out about 10 minutes after the order was taken, all except for a beer that was ordered that had to be asked to be taken to the table, which was then dropped off about 10 minutes after being told they missed it the first time around. So if your looking to get your order taken and drinks dropped off in a reasonable time, forget it, then on top of that they drop off one order to the guy that has an allergy to mayo. Fortunately he looked before taking a bite, apparently the mix up noticed and the guy comes to tell us that the wrong order was dropped off at our table. read more

I dont know if they make the best Jibarito or tostones, or lechon; but it sure was the best value. We got a steak jibarito, 2 (Big) empanadas , tostones, and a half pound of lechon for a little over 30 bucks. Portions were generous and we had enough for two meals. The jibarito was the star of the meal. Very tasty, not too greasy, nicely festooned with tomatoes, etc, etc. Next time though more jibarito and lechon. Less of the others. read more

The food is good but too much salt. This is the second time. I hope the owner talk to the chef to correct the issue.

I'm going to attempt to make this quick as I have already spent 42 minutes waiting on food. Me and my wife went in to order. We were asked if it was dine-in or take out. We told them that it was take out and we ordered. I ordered a pulled steak sandwich and my wife ordered beef stew. We waited. And waited. And waited. People walked in, ordered and left, online orders were picked up, and dine-in customers were served. No one ever addressed us or told us a wait time. So my wife finally went to ask about the food and they went in the back and got it immediately. It was already packaged to go like an online order and even the receipt said "pickup". I'm assuming the guy (Jesus) who took the order, put it in as a pickup. No apologies or anything for the wait. I got the food home and my order was wrong. It was not a sandwich and the beef was extremely salty. The rice was undercooked. also, I got half a container of sauce. I'm dissatisfied. The food is inedible. I will not be returning and I'm now ordering something else to eat. read more

Jibarito's on Harlem - Uncooked, hard rice - Puerto Rican Near Me - Chicago, Illinois

I've ordered from here so many times cause I live near by. Please answer me why you guys never put utensils or napkins in the bag? Why don't you ever send me bread when I order 1lb of morcillas? I even write it in the instructions for you to send bread. In one order the rice was forgotten, another order the rice was under cooked. My order today the alcapurrias were under cooked & I ordered 6 so all of them not cooked fully. I just want ONE order where everything is the way that I ordered it. My order today was a jibarito steak sandwich with rice, 1lb of morcillas, a large order of riceand 6 alcapurias read more

Jibarito's on Harlem - Under cooked masa on the alcapurria - Puerto Rican Near Me - Chicago, Illinois

Not sure what happened but this place fell off. Management you need a new chef. I recently ordered a lechón jibbarito with arroz con gandules and the lechón had no flavor and was dry. The rice hardly had gandules and flavor was just okay. It's been a while since I've eaten here and I remember the food being much more flavorful. I was very disappointed. read more

I love this please. Jibaritos Áre so good and close to the house . People are nice and gentle

Food is always a good at this location. Their restaurant has an extension to the back where you can get cocktails made! Artwork is amazing inside. I usually go with the jibarito plate. Easily shareable amongst two people. Service is where it gets tricky. The front cashier people are usually rude. That is the only thing they can work on. Other than that, one of my favorite Puerto Rican places in the area. Treat yourself to a parcha! read more

I hate to give it a 1 star review and this is after going there and being a loyal customer since the Fullerton location, but this is for the Harlem location. The food is always great but the service ESPECIALLY when you're taking out is absolutely terrible. I have tried to not leave a review, but this has happened already multiple times at this location . The girl at the register her name is Patricia, she just looks mean and rude and should not be front of the house and be there with that attitude and miserable personality. She gives you the food not even in your hands she slams it down , doesn't say thank you has a mean face entire time like she wants to kill you. It's the most unpleasant experience every time I go in to pick up food. I don't know if it's because when you pay for carry out you're expected to tip every single time and I just think that's ridiculous and this is coming from someone in the industry I'm sorry, I'm not gonna pay for someone to hand me my food that's absolutely ridiculous. So if that is what it has to do with I just won't be ordering from there. She was definitely saying something to her coworkers because the other two servers were looking at me and laughing literally called my order picked up paid and, that's it. This is absolutely unnecessary! She was just a very miserable unpleasant person. The other girl don't remember her name but I know she has a ball on her forehead. Another miserable person terrible service in that register. It's never a pleasant experience or do you feel like they want your business or for you to come back. read more

The food is delicious and their staff is super friendly. We use them all the time for our parties. read more

The Camarones y Pulpo Jibarito here is the best Jibarito anywhere! I made 3 meals out of my order and each one tasted more glorious as the one before! And yes it does taste as good as it looks! read more

Jibarito's on Harlem - Puerto Rican Near Me - Chicago, Illinois

I've ordered from this place one too many times and each time disappointed, so let this be the last. The jibarito was literally just thrown in and looked like the container was shaken up. But the cherry on top was the amount of oil used to fry it, but the plantain was still undercooked. Its as if they dipped the plantain in oil and then threw it on the sandwich without removing the excess. Thanks for the overpriced grease. read more

Jibarito's on Harlem - Steak jibarito - Puerto Rican Near Me - Chicago, Illinois

Great pork jjibarito & passion fruit juice. The mustard sauce was excellent with the tostones. What a great location close to the airport

Wow just had a Steak Jibarito with rice and beans. I gotta say taste way better then a year ago, Jibarito's has stepped up their game.

This was the first time I've ever had a jibarito and it was sooo good! I came with a friend for lunch on a Tuesday and there weren't a lot of tables available due to the small space, but we were still able to get one. We ordered right away and got a steak jibarito with Puerto Rican rice and maduros on the side. You also get bread and butter for your table. Everything was delicious!! I would highly recommend trying to maduros, it's a sweet plantain and worth it! Everything was about $22 excluding tip. I would definitely come back for more and would love to try the cafe con leche! read more

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My sandwich was ok , but got home & one item was missing- I called & they said they would credit me. The Ladies bathroom is soo disgusting dirty!! How can a restaurant bathroom be this dirty?? I will not be going back!! read more

Jibarito's on Harlem - Puerto Rican Near Me - Chicago, Illinois

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Made my jibarito on stale, overcooked bread. Don't know why these clowns couldn't just say they are out of plantains. read more

Jibarito's on Harlem - Jibarito of lies. They made mine on stale bread. - Puerto Rican Near Me - Chicago, Illinois

I've been to the original place on Fullerton, so I knew it would be good. It is the best place for jibaritos and Puerto Rican food in general in the city. The nice thing is that this location is closer to my house! I can still smell the garlic in my car, and hope it still smells tomorrow. Arroz con gandules also excellent, but I do need to try more different things. But I just can't get over the jibaritos! read more

I wanted no stars, but I had to at least put one. I walk into Jibaritos on Harlem with my son. We are seated, given menus and then the waiter goes about his business. I'm waiting to place our order and I just wait. 15 minutes later a man and his son enter and sit. Within a few minutes he gets water and bread and order is placed at the same time. My son and I are still waiting, no water no bread. Another man walks in and sits with a friend and sits with her. He immediately gets a glass of water. Now I get up and go to the waiter and say we have been here over 20 minutes and not even a glass of water and we are leaving. He says okay! The fact that I am speaking English and they are speaking spanish to one another, not knowing I know what they are saying and I hear him trying to lie got all the way under my skin. I ask for a manager and they say "the manager is gone". The cashier said please stay I will serve you. The fact that I can go into Latino establishments and get treated like crap or looked over for not speaking Spanish is horrible. We have to do better. UPDATE: I pull apart my bacalaito and there is a hair in the middle! So I pull it out in front of the staff and clearly it's deep in the middle so it didn't come from me. His eyes widen and he says sorry we will make a new one. Yeah, nope don't want it! Upon checking out the woman that served me says " we took off the bacalaito" as if she did me a favor! I didn't eat from it and there was a hair in it so I hope you wouldn't charge me for it. She hands me the receipt to sign and walks away. No thank you for coming and enduring this horrible service. No one said anything to me as I left. I was not rude or loud. I didn't make it noticeable to other patrons that I was upset about the service, or say it loud for others to hear that I had hair in my food, and still no thank you. I will not be back there again. read more

The service is HORRENDOUS! We ordered food at 3pm for a 5pm pick up time. Arrived at 4:45pm and didn't get the food until about 5:25pm! They also forgot the easiest part of the order, two cans of Cola Champagne! People who were walk - ins with no online order or pick-up time received their food faster. The pastelitos were the wrong kind also! There is no reason for placing an order for a specific pick-up time and then wait 30 minutes for the food! This isn't the first time this has happened either. Will be posting this elsewhere and providing the links to other review sites. This review has been posted to Google, Facebook, Instagram, Yelp, Yellow Pages, and TripAdvisor. read more

Excellent soft JIBARITO, and Steak portion. Good size & moist MOFONGO. 1-star less as (1) American Cheese on Jibarito masks real protein season/flavor; (2) lame cafe and overpriced cafe con leche; (3) misleading promo pics as the Jibarito's have side orders of Puerto Rican rice; (4) AVOID overpriced side dishes & drinks. 1-star less for giving me boxes on a non-existent table service (yet you are expected to tip) even though I asked 2x: "Can you box this for me?". SERVICE here is actually a COUNTER SERVICE (no tip necessary) where they bring you food. THE MOST AMUSING FOOD SERVICE: (1) Free Bread, (2) Dessert, (3) Cafe con Leche, (3) Side of Mofongo, (4) Jibarito (Main), (5) Side of Maduros. When I had ALL these dishes on the table, Server asked: "Would you like dessert?". Hhmm. I don't think she recognized their own product when BUDIN stares back at her! Here, the subjective "AUTHENTIC" only relates to ONESELF, not the collective Puerto Rican. (1) Jibarito came into Chicago consciousness in 1996 (read history). [True, as none of the SAN JUAN restaurants had it in 2009 when we visited PR]. Other cultures has a similar dish as well. (2) When did Puerto Rican coffee become a singular espresso? NUMERO UNO BEACH HOUSE brewed a bottomless, strong drip coffee, and YOU pour milk & sugar. (3) SAN JUAN, PR has better service! It's SAFE to say, Puerto Ricans CLAIMED Jibarito and made it popular. Jibaritos serves the LUXURY CONDOS on Harlem Ave. ;) read more

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What can I say... I love Jibaritos y Mas on Fullerton, and I heard that this location was associated with them. The first time we went my spouse & I sat down and ate. They were very busy, but the waiter was nice, and the food was as tasty. I ordered the steak jibarito with rice as well as an alcapurria and a pastelillo. The flavors were on point, but my jibarito was seriously lacking in the meat department. Also my alcapurria, while crispy and seasoned well, had very little meat, and then some of the meat it did have in it was fatty. The pastelillo was good, and the arroz con gandules were good too. They were also out of hot sauce, and I LOVE hot sauce, so that made me sad. The main reason they get two start from me is for their pickup service. I've picked up twice. Once I was able to get through via phone and was told my order would be ready in 30 minutes. Once we arrived, we still waited 30 MORE minutes, and again, no hot sauce! The second time we ordered to go we tried to call ahead, and no one answered the phone, despite calling 3 times. We ended up driving over and placing the order at the counter. Again, we were told 30 minutes. During our wait we heard the phone ring A LOT, and even though there were three girls at the counter, not one of them answered the phone. 30 minutes came and went, during which time we saw multiple people come in, place orders, receive their food, then leave. We were told our order would be 15 more minutes.... All together we waited 57 minutes on the dot! My husband complained at the counter about the wait, and asked if we could have an extra appetizer or drink for our trouble, and then we were told that the 30 minute wait time was an estimate, and 60 minutes was to be expected... maybe if they would have said that from the get go, then we would have went somewhere else. THEN when we get home one of our papa rellenos was missing, and my husband's jibarito had mayo, even though he said no mayo (mayo is a deal breaker for him). So, this place has a lot of potential, they just need to get the kitchen and staff ready for a large customer volume. Also please increase the amount of meat in the jibaritos! Until they get it together, I'll make the trek to the Humboldt Park area for my Puerto Rican food fix. read more

Jibarito's on Harlem - Pastelillos, papa rellenos, y una alcapurria - Puerto Rican Near Me - Chicago, Illinois

I amPuerto Rican , how is this place in business? I don't understand... they don't even come near to Puerto Rican food!! food has no flavor whatsoever except for salt!! that is not Puerto Rican food!! Not my first time eating there. I've been trying to give them a chance, but as Puerto Rican food, this is not it.!! it's pretty sad that they represent the Puerto Rican community again this is not Puerto Rican food.. this is somebody trying to cook Puerto Rican food and have no idea what they're doing!! if you eat once and it doesn't taste good, maybe they had a bad day but when you go at least 10 times and all 10 times are horrible, they obviously have a problem, please, anyone reading this not considered Puerto Rican food , go somewhere else! The place isn't even sanitary,, to the owners of Jibarito stop giving Puerto Ricans a bad name with the lousy food that you guys are cooking(trying to cook) again, this is not Puerto Ricans food!!!! read more

The Maduros were not ripe and sweet... the Jibarito was sloppy with very little lettuce and tomato... the rice was dry. Sad experience.

The restaurant is very spacious and limited seating, it was very busy the time I went, the person taking order is ok just came to my table a few times I believe she's the only one walking around serving all the tables, the food was good, the rice and beans was delicious, the Jibraritos were too oily for my tasting. I wished they had some mayo sauce along with this it was a little dry but good. The rice and beans was on point, will definitely visit again ( I am from NJ ) if I am back in Chicago. read more

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My bf always raves about Jibaritos so we decided to try Jibaritos on Harlem as it was close to where we live. I give their jibaritos a 5/10. I feel like it could be better, the plantain is too dry for my liking. The place is small though and can get crowded really easily. I've also tried Jibaritos Y Mas before and it tastes the same to me, i believe they are from the same owners. If you're looking for Jibaritos and not willing to travel far than this place is ok but i feel like you could probably find another spot that's better if you're willing to travel. read more

Jibarito's on Harlem - Puerto Rican Near Me - Chicago, Illinois

Visited with my mom a few weeks ago. I really enjoy the Fullerton location. My mom abhors restaurants with apartments on top, and she often orders take-out from this location on Harlem, so we met up for a lunch one cold but sunny day. They were pretty slammed with to-go orders and we had to wait 25 minutes for a table. No biggie on the wait, just wished it were warmer that day to wait outside instead of all up on patrons tables. We finally got our table and proceeded to place our order. Bread and butter dropped, but no plates or utensils to accompany. When they finally arrived I think I sprouted a few extra grays in my beard. But hey, we got it. I ordered a handful of appetizers, received an item I didn't ask for in place of one I did. And for my meal a jibarito sandwich with shrimp and steak. The kitchen was a mess (not literally, figuratively). Their timing was off as my meal came way ahead of my moms. I had to begin eating because my food began to cool. The extra meat I added to my jibarito (steak) didn't come on it but on plate instead and several minutes later. There wasn't even a mention of it. The meal was not like the same version I had at the Fullerton location. It was spicier and not even the same recipe. Although the portion was Goliath. My mom got her meal too many moments later. The experience was just not good. They seemed flustered and weeded, which I would have been ok with forgiving had they not pretended to be and just apologized for long waits for food, meals coming out in pieces (one here, two there, back again with a missing part of meal one) etc. They didn't even mention it or keep us informed. Now Fullerton, they work like a unit of bees. They have developed a very nice flow for both takeout and dine-in orders. They don't seem weeded and they are so much more in control of the moment. So much so, the last visit, my waitress was able to sit w/us and have an actual conversation. This Harlem location seems more reliable for its take-out service. I was unimpressed otherwise with their service and how their meals weren't uniform to what I've grown used to at the Fullerton venue. I'll be back to Jibarito's y mas but not to this particular location. read more