----- New review: Got a new car and the dealer gave me my first oil change free. I was due for another service and decided to come back to this location. My experience was great last time and it was a much easier process than going to the dealer (pricing, timing, etc.). Was happy to see Javier still working at this location. He remembered me (new car and all). It's those small details that make places like this worth coming back too. He was able to diagnose my vehicle, do the oil change, and I was out within the hour. I'll be back next time my service is due. read more

Javier is highly professional and him and his team work efficiently and fast .highly recommend read more

Jiffy Lube Oil Change - I've been bringing my 2006 to this Jiffy Lube for a few years now and Javier and his team always do a great job and offer great services. - Oil Change Stations Near Me - Azusa, California

these guys always take care of me. very knowledgeable, courteous and timely. David the manager is an ace! he went out of his way to show me what was done to my car. He also reattached my fuse box cover that came loose recently. this is what keeps me coming back to this Jiffy Lube. read more

The crew was friendly, Knowledgeable, and informative. Appreciate all their help! I'd recommend it for anyone needing an oil change! Went in for 2 cars and they got both done quickly read more

We came to jiffy lube and we're greeted with a smile service was excellent. The staff went above and beyond to meet our needs, I would highly recommend servicing your vehicle here. Manager Jorge, Michael and Ricardo did an amazing job to ensure our truck had all issues resolved. Thank you for providing us with a ultimate customer experience! read more

First timer here, dropped by 2pm, it wasn't busy at the time, Luckily I was in and out less than 20mins. Tire rotation, battery inspected, check tire thread Shout out to Eduardo & Javier for hooking it up! read more

Jiffy Lube Oil Change - Vehicle they worked on - Oil Change Stations Near Me - Azusa, California

Stopped in for a much needed oil change. Apparently my battery was low. Since it was 7 years old I went ahead and replaced it. Cabin filter was covered in pine needles. Changed that too. All was done in less than 30 minutes. I will be back. read more

Buen servicio atencion tiempo calidad los trabajaodres son muy atentos y exelentes personas al estrar en contacto con los clientes recomiendo mucho read more

I came in yesterday and I was impressed with the customer service. The last time I was there I interacted with a rude cashier. He overcharged me even tho I had a coupon. He brought out some filthy filters which I then told him I did not want my filters changed because my husband does that. He proceeded to tell me "you want me to pull them out from the trash!" I said yes. So the attitude I got from that guy really made me consider going elsewhere for my service. But since it's just up the street from me I chose convince once again. But this time I was greeted by a gentleman man named George. He was very polite and very communicative. I was impressed and appreciative of his customer service. He was very attentive and was keeping me in the loop of everything that was being done to my car. And when it was time to charge me, he charged me 60 bux less than the last time I was there. Which is what I had paid before my last encounter. Which makes me believe that the other guy was pocketing my money. anyway, not going to accuse, but I just wanted to point out that this time around my experience was very pleasant and speedy. The guy doing the actual oil change came in to show me the dipstick and where my oil levels were which they had never done before. That guys name was Michael. Thank you gentlemen for your great customer service and for giving me reason to come back to this establishment. read more

My engine light came on on a hot summer day next day I took it to Jiffy Lube to try to see if I could just get a basic oil change Carlos there suggested that since I just got an oil change I didn't necessarily need one until it reached at 300-3000 mile Point not only did he save me money but did he topped off my oil checked the engine topped my coolant topped my windshield fluid and send me on my way but before putting my windshield on honestly best customer service I've ever experienced he did also inform me things I did need but didn't push me read more

Jiffy Lube Oil Change - Oil - Oil Change Stations Near Me - Azusa, California

I went to go get a quote for my oil change, and older disabled man approached me and told me my car would estimate $138 straight out the door. Just based off the model. And when I asked about using a coupon he said they've never accepted coupons ever so it's probably not our state. HIS EXACT WORDS. He told me he could get the price down to $108 but that's as far as he would go and that other places would charge way more in his opinion. I found it odd given I told him my year of my car and nothing else. I ended up going to another location by where I live. They scanned my car label, and gave me a price of $70 and checked for other things for free with the service. Some people are just scammers only trying to take advantage of people who need a service. Best to take your business elsewhere where they won't be trying to get the most out of you. read more

The guys here always do an excellent job on my son's car. The price is always reasonable. There service goes above and beyond.

Perfect place if you need to change oil ,,,fast ,,,prices is very fair,,,,Javier is very professional man who will definitely help you!!!! Thank you guys so much for your service!! Will definitely come back!!!! read more

Very helpful offered me a discount overall good experience. Will definitely comeback to this location

Had some trouble with a broken snap plug and the manager Javi and his co worker managed to help me pop it out and change my rear tailgate light, easy fix! Really appreciated the help and kindness. read more

This place is ok but considering my last encounter, they drop another star. I walked in with a Groupon for regular oil and one of the guy says he will honor it this time but instructed me to stop buying them because he's not going to accept them anymore. (The store manager) I simply told him, well you need to pull it off the Groupon site then or else anyone else will buy and you have to honor. He's like yup "we give way better discount than the Groupon site does anyways", which is a lie, they never once offered me any discount when I previously came here and paid full price! Just be aware of places in general I guess. But sure sure I'll not come back if they ever TRY to refuse the Groupon deals. Go ahead and end your store buddy. Go right ahead. Bunch of rip offs trying to email me to resolve the issue after the fact..... to late and you lost my business with my 7 cars I own. read more

Took my car for a basic oil change. And left only to check that it's a half a quart low... Took it back and complained until they filled it...then the guy proceeds to tell us the transmission is leaking.... BS my driveway was spotless when i took it in.. and now i have a drip. So you tell me? Did they poke at it only for it to leak and have then tell me it's leaking. Pretty dirty if you tell me... Scamming customer's as usual.... Can't trust these scammer's. read more

I have a 2001 Chrysler Sebring with (no joke) 249,000 ORIGINAL MILES on it. Yesterday I pulled up to this place (which Ive used in the past) and I never had a chance to get out of the car! Some guy comes over and asks what I need. I simply told him exactly what it says on the banner over the door......a 29.95 oil change. He asked what the mileage was and then walked over to another guy, came back and told me that because I had such high mileage it would be 79.95!!!! I explained to him that 249,000 miles is NOTHING on a 20 year old car (that runs perfectly, I might add). He insisted that it was necessary and I told him, "Youre nuts!" and drove off, went 10 minutes down Alosta to my regular mechanics at Purrfect Auto in Glendora and got it done for (are you ready for this?) 18.95 !!!! BTW, one thing ive noticed about all the negative reviews here is the stock replies "Were so sorry. Its not what we strive for. Let us make it right with you" What a bunch of bull-crap! read more

These guys here at the Azusa Jiffy Lube are great. They are very professional and fast. I've been coming here for many,many years and I will continue to bring all my vehicles here. read more

I came in for car service due to needing a new battery and oil change. Javier helped me out and provided me with the best customer service I have experienced at any Jiffy Lube! He was very thorough when explaining the issues I am experiencing with my car and let me know what was needed for my car to be back in good condition. He answered all of my questions and provided me with detailed information on what I was being charged for. There were other two gentlemen that assisted in this process and were very helpful as well. I did not get their names but worked collaboratively with Javier to take care of my vehicle. I will definitely come back to this location and with Javier after my great experience. Thank you! read more

I have been coming to this location for over 20 years since my friend Andy worked here. Even though Andy left quite some time ago, I have continued to frequent this location because I have always received stellar mechanical service backed by excellent customer service. On my most recent visit this week, I was helped by Jack behind the computer and James under the hood. I made sure to come in before my 3K miles and/or 3 month date for my standard oil change. I noticed my car was running rough and I needed to be sure everything was tip top for my upcoming road trip. While performing the service, James discovered I had no oil registering on the dip stick and only a quarter of a quart when they pulled the plug. James informed Jack and he informed me. I know I have no leaks and the car is only a few years old so I was baffled. Jack explained that the type of engine in my vehicle (DGI, I believe) actually burns oil rapidly. They not only told me everything I needed to know, but showed me. James pulled the dip stick and showed me how exactly to read it. Jack advised I keep it in the full area of the stick at all times by checking it and adding every 500 miles or so as needed. He went on to remind me that I could pop into any Jiffy Lube nationwide for a top off of up to 2 quarts as needed too. Not only did I get fixed up for my trip, but I gained valuable information that will no doubt keep my car safe but possibly save the lives of me and my passengers in the future. Now that's what I call service!! Thank you kindly, gentlemen! I will certainly be back again soon!! read more

Jiffy lube ream and David did an excellent job and were so very friendly and helpful.

I've always come to Jiffy Lube for my oil change, but this was the first time I came to this one in Azusa. I got here a little before they opened so I could be the first one and I'm glad I did , tons of people showed up a little after I was there . Javier was a super cool dude . Will be coming back here again forsure read more

So my car tire light came on. So glad I went to Jiffy Lube ! George helped me out with a smile. He had my car in out within ten minutes. The shop was extremely busy. Thanks for all your help. read more

On Saturday, June 10 at 1:45 PM I had my oil changed in my car at this Jiffy Lube. I later got on the freeway and headed up to Lake Arrowhead and as I was driving on the 210 freeway I could hear a banging underneath my car, I pulled over and took some pictures of something hanging down underneath my car. My husband wanted me to have my car towed home so as to not damage the car any further, however it was 5:45 in the afternoon and having the car towed home, did not sound like an option to me. I called the Jiffy Lube in Azusa and they were already closed. I then looked up Jiffy Lube in Upland and found that there Jiffy Lube on foothill Boulevard was still open. So I called them and they agreed to help me and to see what the problem is. Evidently the the Jiffy, Lube in Azusa did not screw on the plate cover on the bottom of my engine And that's what was hanging down, causing all the racket. The gentleman at Jiffy Lube graciously agreed to fix it even though it wasn't there mixup or screwup and I was so appreciative. So Giovanni Ed and Andrew at Jiffy Lube in Upland you guys rock you save my butt and you save me from having to have my car towed thank you so much and to Jiffy Lube in Azusa get your shit together pay attention to the little details, so as not to inconvenient your customers any further read more

Amazing service! Great customer service and awesome manager. I went in about 30 minutes before they closed but offered to come back if they were to busy. Instead they were great and welcomed me. It feels good to know they check the car out too and let me know what do and don't need. Highly recommend these folks. read more

Jiffy Lube Oil Change - Oil Change Stations Near Me - Azusa, California

Took my car in and got in out with all new fluids in less than an hour. Javi and his team take a great detailed inspection of your car, gave me insight on what I may or may not need, and all while I sat in my car. Easy 5 out of 5 service for me. Thanks guys for the speedy work! read more

Jiffy Lube Oil Change - Estimate - Oil Change Stations Near Me - Azusa, California

Quick and efficient oil change experience. Staff were extremely helpful during this very swift process. Thank you to the guys at Jiffy Lube for their hard work and dedication through this pandemic. I will definitely be visiting them once again when I have something routine or an issue occurs. read more

Always a quick easy time. The employees are also nice and they don't make it awkward or confusing. Being a woman you have to appreciate places like this because going to a mechanic can be an uncomfortable experience most of the time. The prices for certain are fair. I've never had a bad experience at this location. That's why I always keep coming back. read more

Javier Was beyond helpful ! Bought a new car and had them check it out made sure it was safe and had everything check and ready for me to give it to my teenager ! So thank you !! read more

This is my go to place to get my oil changed or a free top off. There is almost always a coupon to discount the oil change price and they know exactly what I get because it's in the system. They are very polite and fast. I never feel like they're trying to up-sell like most car places. read more

Came in for a quick oil change and for the first time ever thats exactly what i got . No pushing me to other extra stuff i needed just straight to the point i was in and out in about 20 minutes amazing service read more

George and Michael were absolute life savers and complete professionals. I couldn't recommend this location enough! I had a leak in my car and I came in on Sunday afternoon and they stayed after hours just to help me. They went above and beyond inspecting the car and making sure I'm good to go. Couldn't thank them enough for their attention to detail and friendly attitude despite them having to stay overtime. Will be coming back for regular service. read more

I came in for an oil change around 10am, got home moved my car around 11:30 am and there was a huge oil spill underneath my car. Very unprofessional. I called in and all they had to say was "sorry for the inconvenience". Do NOT waste your time coming here. read more

Came in to get a simple oil change but was told that my car had to have the most expensive oil that is 89 dollars. When I called him on it and said that I never get the top oil can I get the one that is $69 he said "oh sure you can but we are out of it" then he said "if you want to go somewhere else you can" No! I don't want to drive around on Friday and waste my afternoon because you are "out" of the oil I need. After air filters (which also seemed crazy expensive btw) and the oil change my total was $166!!!! What!?!! Never. NEVER. Coming back here. UPDATE. 9-22-16 Jiffy Lube contacted me in the comment below...I emailed that address and GOT NO RESPONSE. Guess they just want to look like they care but they really don't. read more

Been coming here since the mid 90s with my dad, this is the only place I'll come to get my oil changed, tires rotated, and air filters swapped out. The guys here are kind, super attentive and always hook my car up, never push to sell anything my car doesn't need and overall I've never had a bad experience here throughout the years. read more

Stopped by to see if they had availability to squeeze me in for a full synthetic oil change today. They took my vehicle in very quickly and kept me updated on any mechanical issues if there were any and also showed me all of my oil/coolant levels so i had that peace of mind. The older gentleman who assisted me at the register made sure i understood the break down of all items on the invoice and even gave an an estimate on paper before anything was touched on my vehicle. The mechanic Ricardo was super knowledgeable on everything he was doing and i felt so comfortable in the atmosphere at the shop which is super important for me. Thanks again guys for doing an excellent job and ensuring my vehicle was safe and in the best operable condition possible. I'll be going there for all of my future vehicle needs. read more

The staff was very helpful, efficient, fast and kind! Javier is an excellent manager! I actually live in Orange County and will most likely be going back to this location because of how helpful he was. I highly recommend this location!! read more

You always hear of car shops and oil change places taking advantage of people who don't look like they have a clue about cars, but I am super impressed. I came in for an oil change cause my car gave me the notification on the screen that I needed a change but they told me my oil was still clean and I still I had about 4K miles left. I'm coming back here based on customer service alone! read more

Francisco had great customer service. Went in for oil change and he showed me that my battery was covered in acid. He cleaned it all up and showed me everything they had done. I will always recommend this location. Thank you read more