I've been coming here for a while now. It is always a good experience, this last time, today was…read moreeven better than usual. This is a quick update. I chatted with Austin, he said he took over this location recently. I have to say, it was impressive. It was like what you see in a restaurant with the chef calling out things and everyone answering back. It really seemed like great team work. Very nice job! One more thing to mention. He said one guy this was his second day, and one person called out, and still they were taking care of everyone and not being short with any of the customers. If he was stressed, I couldn't tell. Give Austin a raise!

Went here for the first time today and can't say anything bad about it. Right when I pulled up, he…read moreknew it was synthetic and quoted me for starting price at $89.99. Had to do my own check, and asked him if it was gonna be synthetic and he said yes. He offered to check cabin filter, tire pressure, rotate tires if needed and honestly, I'm just so glad I made the drive to see them. The gentleman who helped me was Kingston. This place has exactly the same concept back home, and I am just so so grateful to have come across this place, and more so, Kingston who so kindly explained everything to me. There were no BS, didn't try to upsell me on anything and his demeanor is so calm. So nice all afound Going to places like this as a female is intimidating. U don't know what's right or what's wrong but in general, you should have a general knowledge of what you're getting done. Regardless, I highly recommend this place 100%. A plus if you come across Kingston. Thank you so much for all that you do for all of your customers! Will be back!

Honest and you won't go broke every time you walk through the door. They do not invent problems to…read morefix.

After calling several Mechanic shops, I found this shop to do a transmission fluid change and they…read morewere actually able to do it the same day which was a deal breaker for me. When I called the customer service was great. I spoke with Lance S. He was super thorough and communicated well. Will definitely be coming back.!

I really wish I remembered the other two guy's names, but Ethan and the other two who helped me…read moreyesterday are amazing. It was a bit of a wait, likely because I unintentionally went on a "holiday". Ethan came out and checked the basics on my car while I waited in line. The actual service was fast and surprisingly informative. Everyone was so pleasant. Good work, guys!

Javier is amazing!!! He is the assistant mgr, highly recommend! He has always helped me with…read moreeverything regarding my X5 BMW, and it is a temperamental V6 but I was happy to find out there were no issues (after check engine light was on for weeks)! Technician Alex is also great, if you live in South Beaverton, this is the place to go!

Went in for my bronco sport for an emergency cv axel change. This was my first big repair so I was…read morevery selective about who to go to and I'm glad I chose them. Since then I have went to this location for everything including oil changes, transmission fluid change, tires. Thanks to Ernest and one of his top techs I'll be going to them for every repair and maintenance needs. It's rare that you find shops that actually care about customers and their cars. Quality service and excellent communication!

Paid GOOD money for tire installation and they didn't even have to unmount old tires, just install…read moreon to separate wheels I had. All seemed well at first but after I drove on the new tires, I had the classic symptoms of a wheel out of balance. I stopped back by to have them check it, and the manager immediately got very defensive and raised his voice at me that they already balanced them right and that I would have to pay to get them re-balanced. Well, any REPUTABLE shop would simply rebalance them but they refused without me having to pay again. I trusted them that it was done right, so I left, fairly intimidated by this manager. Well, I drove for a bit and it was still bothering me, so I had to pay ANOTHER shop to balance them, $84. Well guess what? ONE wheel was off by 1.75oz. I was in and out of that shop in 15 minutes but I wasted $84 and my time to fix what they should have done right the first time. AVOID this location, the managers ego may just cost you!

The service was excellent and the price was reasonable. Water was trapped in my car door and came…read moreflooding out. They cleaned it out, checked the other doors, and the price was less than $73. The car dealership was going to charge me almost $800 just to diagnose the problem, never mind fix it. I will go to Tigard Auto Service again!

They'll schedule you an appointment over the phone then tell you they don't have record of the…read moreappointment & don't have time when you show up

When I called over the phone they were quick to answer and let me know I could come right away…read more I had very fast and informative service, nice great guys working here!

I thought it was time for my next oil change but when I got there, they told me no I read the tag…read morewrong and didn't need to come in till October. I have been to other places who would've just went ahead and did another oil change for me I appreciate the fact that they're honest. They are not pushy They are quick I think they are also reasonable. I will continue to go back

Speedy and kind service from a knowledgeable team! I came in for an oil change/filter replacement…read more They didn't have the air filter for my rig in stock so someone from their team ran to the auto parts store to get one for my replacement. Their prices are about the same, if not a little lower than Jiffy Lube down the street. But you get a complimentary car wash from these guys! Overall, couldn't recommend this place more.

Super awesome no frills oil change. If you know what you need it makes things easier. I always…read moredrive out here to get an oil change. They are super nice and fast about checking things. I really love the free car wash that comes with the service. They have the best prices in town for an oil change and not a lot of places can beat that.

I've been coming to this shop or a branch of it for almost 10 years. They are always fair, super…read moreeasy to work with, their work is good and holds up--they don't BS you. Super convenient after hours drop-off/pick-up options too. I've also compared pricing before and they are always charging a standard amount (plus I trust their work).

Quite angry After I…read moregot home I sat my tires were all scaled/ripped up. So apparently they took my jag for a test drive and decided to abuse it and rip up my tires. Not happy at all. Hubby got super pissed at me when he noticed and I explained it wasn't me and he explained how it happens. And this place was the ones that drove my vehicle after the oil change. Air filter change and brake fluid. So mad!

I revisited this location, today. I had some questions, which were not answered on the Valvoline…read moreautomated chat system. After dealing with the less-than-effective automated system, and being transferred to two different individuals, I was finally transferred to the location. Needless to say, I was frustrated when a gentleman, by the name of Jack, answered the phone. He patiently listened to my frustration and effectively answered my questions. In short, he saved a long-time Oil Can Henry customer. I was heading to another firm. When I arrived, he introduced himself and made me forget that which had me on the brink of going elsewhere. In an era when customer service is increasingly a thing of the past, Jack and his staff are a refreshing reminder that it still exists. If you need a tune-up, head over to the Tanasbourne location. They'll do you right. And ask for Jack! Memo to Ryan: If I owned a competing firm\location, I would do everything I could to hire Jack away from you.

Excellent service--very friendly. Great price and good value with checking all the…read morefluids/lights/wipers/etc. I will be back! Thank you!!!'

Took my Mazda in 2 weeks ago to get my HRG lift kit installed . In the process David pointed out my…read more motor mounts that very much needed some obvious replacing. Great service, great price, friendly dudes, definitely coming back to replace those mounts.

I took my 2012 Subaru Outback here because the battery kept on dying, so I got a new battery and…read morethe new one also kept on dying. They took it in and concluded that we needed a new alternator. They replaced the alternator and we picked up the car. On the drive home, the car completely stopped working while I was driving downhill on Burnside. (Everything stopped working: radio, a/c, lights.) I was able to pull into a driveway before everything went out (it happened over the span of about 15 seconds). Even after I pulled into the driveway, I couldn't put the car in park, turn on the emergency brake, turn on hazards, etc. It was a very scary and unsafe position for me to be in. I called the auto shop and they said they couldn't get to me for half an hour, but they gave me a number to call for a towing service they work with. I called the number and the towing company couldn't get to me for an hour. I called back the auto shop and updated them on the situation. Someone from the auto shop came and took over holding down the brake in the car and waiting for the towing service. They then were able to take it back to the shop and they learned that there was a visible crack in the negative port of the battery and that is what was causing the problem. We decided to take the car home and fix the issue ourselves because it was actually a very simple thing to fix and we had lost trust in this auto shop. They did eat the costs of the new alternator and the towing service. But the fact that they didn't realize that the crack in the battery port thing was the problem before they put in a new alternator was very disappointing and if I didn't react faster, it could have put me and others in lots of danger. I will say the service was great. The people I talked to on the phone and at the auto shop were all very sweet and until my car stopped working, I was planning on giving them a 5-star review.