I've been coming to this location for over 5 years and they have good people who can be trusted to give you honest and frank answers

I asked how much to put new wiper blades on and the guy said $25. I said sweet, let's do it. He failed to mention that that's only one and when I got the bill it was $50. For that reason they lost my trust and I won't be back. read more

John does an amazing job here multitasking between two cars and still delivering great service with great attitude genuine smile. I'm a general manager for a restaurant and this kind of experience you want people to have for that. read more

Luis and Jeremiah were excellent. Fast, friendly and efficient. Thank you! I highly recommend this location.

I visited this jiffy lube today for a oil change. The men working there today were super professional and did high quality work. It's one of the better jiffy lube experienced I had! read more

not to be trusted. I pulled in there with a working car, no problems. They hooked up a 'battery tester', I heard a pop and the electrical system went dead. They said my battery must have been bad. It had shown NO problems before they touched it. read more

Pulled up, everyone had smiles on their faces. Seems like a positive environment. Quick service

Im so thankful to Luis and team for helping troubleshoot issues with my car. Luis looked at what I thought was the issue and showed me the part and explained how it's not a problem. He was honest and clear in his expertise and shared recommendations for next steps. Thank you Luis and team! read more

My husband and I have been using Jiffy Lube for over a decade and we have used this Jiffy Lube a handful of times but we will never return after tonight. My husband took our Jeep in for an oil change, and upon leaving every single dashboard light went on. He turned back in and they appeared to have fixed it, but before he was even halfway home (less than 2 miles) the car stalled out. This happened THREE more times in the course of an hour, causing my husband significant concern regarding the safety of our car. It ultimately restarted the third time and he was able to eke back to our driveway upon which he called JiffyLube (less than 30 min later). The person he spoke to was incredibly rude and unreceptive-- repeatedly stating "take it to your dealer, all we did was an oil change." The car was in PERFECTLY good condition prior to the oil change-- no noted problems whatsoever. My husband asked to speak to the manager and this person stated, "I am the manager." Offered no condolences, no concern, no offer for help whatsoever. My husband and I both work in management and would NEVER conduct ourselves this way to a working customer. If you are looking to get an oil change-- go to a local spot and don't trust the unprofessional staff at this jiffy lube. read more

This is by far the best Jiffy Lube I have ever been to. Not only did they catch that my air filters were past due and needing to be changed (not once has anyone ever mentioned this to me in previous years), but they also helped immensely by providing a temporary fix to an ongoing leak I have in my car at no charge. They truly went above and beyond the call of duty, and I'm so thankful that they were the team I ended up with today. read more

Great customer service from the time i pulled in and the time i left and very explanatory will come back for my next service

Grate place to get an oil change. The staff are extremely helpful and knowledgeable. You can tell they love what they do and are very friendly oil mechanics lol. This will be my jiffy line of choice as it should be yours. read more

Jiffy Lube - The good Jiffy lube - Oil Change Stations Near Me - Cedar Park, Texas

I'd normally go to the dealership but I'm driving to another state last minute and wanted to do a tune up. I have come to this location for air in my tires and to top off fluids which they do at no cost or a very small amount. Mason is always working when I come and is super pleasant. The inside waiting area is decent. Not the cleanest but definitely not dirty, what do you expect from lube spot???!!! The prices and wait time are reasonable and the service is excellent. I never had any issue getting in and they never try to sell me anything extra. read more

Fast & friendly service. Very clean! I got a oil change within 10-15min. My baby didn't mind the wait lol The technicians J.W. & Jermie were great! They kept me updated on my service the entire time. They checked additional features on my vehicle to ensure I did not need a change in fluids or filters. Will definitely come here every time. read more

Jiffy Lube - Oil Change Stations Near Me - Cedar Park, Texas

Ladies and gentlemen Do not take your vehicle to this location! Today I went for an oil change, after dropping my oil out of my car they realized that didn't have the correct oil filter for my car telling me that they would order it and I could come back in an hour. I agreed, they closed my hood and started to guide me out the bay, I start my car to drive out when my low oil pressure light come on, they dropped my oil and was send me on my way with no damn oil in my car. I told them what was going on and they proceeded to fill my oil level back. This should have been a total red flag to not go back, but because I felt obligated because they had ordered my filter I returned a couple of hours later. The manager was there on my second visit, had me pop the hood, when I heard the guy down underneath the vehicle in the pit call the manger down to see this major leak that was going on with my vehicle. My vehicle is a 2023 with only 30k miles and have never leaked a drop of any fluid since the day I drove it off the new car lot! He proceeded to tell me that I possibly had a main seal leak and that it could be serious, I told him about the incident that had just happened 2 hours prior with his team and he started defending their work when he wasn't even there at the time. I asked for his District Managers phone number and he told me he wasn't giving it to me and gave me a email address instead. I can easily get the DM number by calling their regional office, but it would have been more professional to give a customer his District Managers contact after his team screwed up my car! I will be taking my vehicle to my dealership on Monday so they can find what damage this Jiffy lube has done to my vehicle. People don't say I didn't warn you, stay away from this location!!! read more

Went here today to get car inspection for vehicle registration. Jiffy Lube makes the process so smooth even during Covid. You can stay in the car while they run the analysis and pay the bill without having to leave your car. It cannot get more convenient than this. It took about 15 mins. Oh and the Price is great too! read more

Friendly, convenient, fast, and reliable service!! Austin, Jeff, and Mason are true professionals. They serviced 2 of our vehicles today and were so friendly, knowledgeable, and helpful. Their customer service skills are excellent and it was a true pleasure bringing our cars here. Will definitely continue to service our vehicles here. If you are looking to for top notch customer service and reliable vehicle services stop in at this location!! read more

Awesome jiffy lube! They got me in and out ASAP! And I had actually just purchased a new car battery that I had in my car with me that they went ahead and installed for me while they were under the hood! Best jiffy lube experience I've ever had. Thanks to the team there, especially Nick and Luis! read more

Great service for safety and emissions. Quick and professional. The a/c in the reception area was a plus too!

I can't believe I never updated this review. As this office knows, my engine was completely destroyed, and my car had to be towed. Both I and the mechanic stayed on their tails, and Jiffy Lube finally agreed to field the cost of replacing my engine. Not a recommended experience! read more

Love the staff here. They are very efficient and courteous. The service is very fast and even for oil change they do it within 15 to 20 minutes. The best part of this location I like is they don't push you for doing unnecessary services on your car. read more

Jiffy Lube - This is my go to place for all our cars need. Love the staff and the service is very efficient - Oil Change Stations Near Me - Cedar Park, Texas

Update to my last review. I bought a new car and it was time for its first oil change. I arrived and said that I needed and oil change and that it was not my first visit here but that I had a new car. The man working the desk went out and pulled right in. After a few minutes another younger man came in to the waiting area to get me and discuss my vehicle. Since the car is basically new I knew they couldn't try to up sell me in too many extras. Except this time the young man explained how my options for my oil change ranged from $83 - to something well over $100????? I told him I just wanted the basic oil change and asked what happened to the $30 oil change? The young man told me they used to use a different type of oil but it was making engines explode so they had to use a better one now. ( seriously ???? ) at this point he said that they were almost done emptying my oil, which means I can't refuse service !!! ( I was super annoyed but didn't feel like I could question it further. I also knew my husband would be furious when I got home. ) I have a Jeep Latitude - it's not a super fancy expensive car!!! I won't be back again. I'll go to Walmart for my next oil change. read more

Jiffy Lube - Oil Change Stations Near Me - Cedar Park, Texas

The workers are very professional and provided awesome customer service. As they changed oil, they were constantly communicating to each other to ensure safety was practiced as well as checking each other's work. I've been to many oil change places, but the staff here are thorough safe, and provide good customer service. It was apparent that these were their priorities. Very pleased and will happily give them my business on my next oil change. read more

09/28/19 Went in for an attempted oil change. When I arrived, everyone was looking outside the window where you can see the mechanics working on the cars. They were yelling at each other. You could hear them and their profanities through the glass. Some of the customers were saying that they should be on WorldStar. That's how bad it got. When the older gentleman came inside he started complaining on how they were short staffed (there were 3 of them) and how he never got his lunch break (it was about 5pm). Straight up this man was rude to everyone, no apologies whatsoever. So I left and ended up getting my oil changed under an hour at Walmart. Where there was also 3 men working at that time but managed to go through 5 people in a timely manner. Better service too! In short, don't go to this location until they add more people to their staff or when older man takes anger management classes. read more

Arrived at 11am on a Sunday expecting a long line and was able to drive right up. Everyone friendly.

Went here on my lunch break for an oil change, they took me in right away and I was out in no time. Justin V and John W were very helpful and got me everything I needed. I will be back - thanks! read more

Fast. I went Saturday at 11 AM and no line. Took maybe 20 min. Quick and easy. JW was awesome

The fastest and best experience I've had getting an oil change. This is the first time I didn't feel like they were trying to sell me on things. Michael and his coworkers were diligent and professional. Highly recommend! read more

Another large car maintenance company that SUCKS! I know I know I should've learned my lesson with getting screwed over around by brake check but I didn't think that Jiffy Lube would actually not put the synthetic that I paid $80 for in my car. So on May 26, 2018 I went to the Jiffy Lube in Cedarpark where I take all my cars to get oil changes and got an oil filter oil change synthetic high mileage and an air filter. I Car decided not to work in October. So I had it towed to the nearest dealership. The dealership says when was the last time you changed your oil? I said religiously every 3 to 5000 miles. He sends me a picture of my dipstick that is completely empty and not Registering any oil on it. He had to add a quart to show any oil on the stick. I was confused, I have no Engine leaks. I have no oil leaks, I have no oil stains on my driveway but how in the world could I have burned through 4.5 quarts of oil and 3400 miles? So I called Jiffy Lube and I spoke to the manager who sent me to the district manager Caleb and then he contacted corporate heartland Jiffy Lube and they send out a third-party that said it was tech negligenc. When corporate called me back the next day they said they're not covering it because I'm out of my warranty. Which was three months or 3000 miles but on my receipt it says next oil change do in 6000 miles I had only gone about 3400 miles. They did not wanna argue with me they said if I did not like their decision I needed to take it to the Better Business Bureau which is my next step and that my case was closed. Not having any oil in your car equals no compression in your engine equals a totally dead engine; so now I am stuck buying a Engine and of course nobody is responsible for it. I think it's also funny how they have just changed all new management in that Jiffy Lube in Cedar Park. HMMM, I wonder why? Beware don't go to Jiffy Lube, their mechanics are trained on the job, and have no guilt about taking the oil that they should've put in my car and probably taking it home or pocketing the money or something. I'm very fed up with these large corporations that think they can do no wrong when in reality they are scam artist to the max. So my suggestion to anybody out there who needs an oil change is to at least take it to the car dealership that you bought it from or is the manufacture of your car and pay a few extra bucks to get your oil change the right way so you don't have to be like me and spent thousands of dollars to buy a brand new engine. read more

The service was great they. They yell out to each other what they are going to do, have done and will do. Which is a great thing because you can hear the service you asked for and there is no miscommunication. read more

Got an oil change here onn a Sunday because almost no other shop was open that day. Got the change and tried to warn them that if my car's skid plate wasn't installed correctly, that it would fall off because German engineering is typically non-standard. A day later I get a random person tElling me my skid plate is dragging on the road. I knew it. I never trust these places and I hate that "quickness over quality" is one of their selling pointss. I would rather them spend mmore time doing the job CORRECTLY than them doing a trash job quickly. I contacted the GM and they wouldn't even offerr to replace what they screwed up in the first place. I will NEVER EVER choose to go here ever again. What a terrible business, I hope they go under for how they treat customer vehicles. Not worth $80 dollars to have the underside of my car destroyed. read more

So straight up any kind of car 'stuff' is just not my bag! I cringe at the very thought of having to deal with any related items. However sometimes these things just need doing. I have been to this particular location quite a few times over several years. It's great! As I sat in the waiting room a couple days ago I reflected on my past experiences there and it occurred to me that I'd never yelped this place. The first time I went I wondered if the good manners, super service, and professionalism would wear off in time. The answer is NO! It seems that these things are actually important to whoever runs this place. They even make a point of inviting you to help yourself to refreshments in the waiting area. Every time I have ever been in this place the waiting room is pretty clean and does not smell like packed grease! The furniture has been maintained so even choosing a seat is not a choice of least objectionable. Even the windows are spotless - not a smudge in sight! There is a TV and its neither too loud nor tuned to something that makes you want to rush your kids out of the room. On that note - obviously it's not a place for kids - but sometimes you just don't have a choice. There is plenty of room in the waiting area for a stroller without getting in the way of others. They even allowed me to remain in my vehicle once for service when I had a sleeping baby and bouncing preschooler with me. It was really helpful! Yup this is the one car place I don't mind going to - so next time you are needing a little service you just might toole on over to this little jem and get it done! read more

Awesome team! Highly competent and enjoy what they do. They got me in and out quickly. Appreciate it!

Great job. They have great systems and extremely professional. Very organized. We have never seen such amazing systems before, checks and balances to make sure that the work is done right. Plus the employees are polite, have manners, opened the car door for me. This kind of service is very hard to find. Highly recommend them and we will return with all of our cars. read more

I have used Jiffy Lube for years. Always a great experience. I will definitely send referrals yalls way! James was quick and freindly

****AVOID THIS LOCATION AT ALL COSTS**** AVOID THE MANAGER MARTIN***They will break your car, admit to it and then tell you to leave with out doing anything to fix it. Worst customer experience I have ever had in any customer service setting. My girlfriend had taken her car into Jiffy Lube at 13000 W Parmer Lane, Cedar Park, Texas 78613. There was nothing wrong with her car before going in, just needed an oil change. After getting home we noticed a loud scrapping sound coming from underneath the car and found the the skid plate that was taken off to do the oil change, and was only halfway put back on - so it was scrapping the road badly. Once I was made aware of their screw up and inability to properly put the care back together after doing a simple oil change, we drove right back. They agreed to take a look and started to put it back together, then i heard one employee talking with the Manager MARTIN asking for "zip ties" to put the skid plate back on. Keep in mind, all of the original hardware was on the car prior to going in for the oil change. Once I heard them talking about zip ties I got out of the car and asked the manager MARTIN what the zip ties were for. He proceeded to tell me to get back in the car and he would tell me after they were done. MARTIN then told me to pull forward and that they were all done "fixing the car". I asked him again about the zip ties and he told me that some of the hardware was missing and they were trying to use the zip ties as a replacement. I told MARTIN that all the original hardware was in place prior to coming to there location and the staff were the ones who took it off and either miss placed it or due to there indecency in putting a simple plastic piece back on led to the hardware falling off due to the skid plate scrapping down the road. MARTIN agreed and took responsibility for the missing hardware but did nothing about it. It is as if he just truly did not care that he broke the car and was just trying to push people through there as fast as possible. MARTIN the manager showed some of the worst customer experience I have ever had. I never write reviews about places, but I feel the need to warn people about this location and MARTIN in particular. We all work very hard for our money and cars and too see someone in a management position awknowledge they broke a perfectly fine car and then proceed to say they were not going to do anything about it is honestly terrifying. Just be extremely careful in picking this location ESPECIALLY if you plan on having any major work done to your vehicle. read more

I Just went there for a Texas inspection. It was quick and painless, and the two guys there were very friendly.

The Jiffy Lube on the corner of Whitestone and Ronald Reagan in Cedar Park, TX, has the BEST service imaginable. The shop is run by J.W., and he runs a tight ship. Eli and Justin were working on my van, and I could not be more impressed by their work ethic, honesty, and attention to detail. Go there and see what I'm talking about -- you won't be disappointed! read more

I was very impressed with the Great service! Austin and Mason were very professional and provided awesome customer service! Thank you for a great experience!! read more

The staff at this JL location (Parmer and 1431) were all amazing! Brought my daughter's car in because I thought it was low on oil only to find out it was totally fine and Crystal(spelling?) was so informative and taught me something about how to read the dip stick on the vehicle. Kudos to Crystal!!!We will continue to take our vehicle there! read more