First time here, great service . Thank You Connor for being…read moreso attentive to my Mercedes Benz needs five stars definitely coming back.

Spoke to a gentleman named Ronald who quoted me on 1hr 30 min for brakes/rotors, and oil change…read more Going on 3hr+ for service; turns out when I asked one of the three managers on duty what's the hold up they stated "That they are training someone on doing the breaks." (SMH) At one point there were three people working on the car at one time. Not pleased with the turn around time, and I'm pretty worried about the quality. Never again will I come to an oil change "brick and motor" for a break job even if the "time" quoted is appealing. This shop is not equipped with the expertise to do a break job the mechanics here are at best do it yourself guys in their home garages.

Good guys, honest, easy to talk to, job gets done on time. Easy in, easy out, overlooked service…read moreoption in Arlington Heights.

I have multiple occasions where mechanics and management help me big time!…read moreVery nice and responsive staff and place that always went above and beyond!

Honest, reliable and trustworthy either way great customer service and prices. Always takes good…read morecare of my car from small to big issues

Overall had a good experience with Kimber. They got me in quick, did the oil change, and didn't try…read moreto up sell me. Pricing was very fair. I will be back.

Fast, efficient service with fair, transparent pricing. I would recommend them for oil services…read morefor your vehicle.

Thanks to this place I will never go to a jiffy lube again. They have never tired to upsale me on…read moreanything, they just do what I came for and charge for what they did. The jiffy lube down the street cost me DOUBLE what this place charged me. Service was fast and the guys were very nice. This place makes me hate getting an oil change a little less.

Bought a battery at the Mount Prospect Store on 6/13/26 was charged $85.00 for installation. I…read morelooked back at my last battery purchase from 11/9/21 same store - Installation was free. I believe this to be an excessive charge for installation. Will not be doing business with Just Tires in the future

Picked up a major piece of metal in one of my tires today. Couldn't be repaired; had to be…read morereplaced. A friend of mine, who's a mechanic, recommended Just Tires. He also told me that I would need to purchase two tires; not just one. Just Tires didn't have the tires that I needed in stock but they ordered them. They put on my spare and three hours later when they had the tires I went back and had them installed. Excellent service. Very reasonable price. Javier was wonderful. I highly recommend this place.

Long story long, but this is just a detailed review of an amazing experience I recently had with…read moreBusse Automotive, and the work done by Mark, Chad, Kyle etc. My 2010 G37x needed an oil change, so I brought it in for that. Later that day they recommended rear brakes to be done because they were at 15% life, which I said let's go ahead and do. Later that same day they said that my front sway bar links could potentially be replaced if I wanted and that it *might* resolve a rattling noise that my car was making. For years my car had a slight rattle when idling so I figured let's go ahead and do that too for ~$500 they said it would cost. The next day I got my car back from them and all seemed fine initially. But when I took it on its first trip of real distance, I noticed things happening with it that weren't previously happening: the front suspension was very noisy, large pop noises were coming from the front of the car often, and the ride quality had massively degraded. At this point, I was pretty mad to put it nicely. It was disappointing to have done an "elective" repair to my car with the sway bar links and suddenly felt like my car was heavily affected in a negative way. Next week I reached out to them after not seeing any of the issues get better (and I would say they got worse) and they said bring the car in and we'll make it right for you, which, spoiler ... they absolutely seem to have done for me. I brought my car in Thursday morning, and later that day Chad called me saying they immediately found one issue with the sway bar link installation that would be fixed. But that the other issues still needed to be investigated. They ended up ordering parts for the car to address various side effects of the work that was done. I was given a loan through this entire process (Thursday - Tuesday) and Tuesday they said come on by the car should be ready. They did quite a bit of work for me on the car during that time frame, because Kyle said they were having a hard time tracking down the actual cause of the popping sound. But, regardless of that, the effort they went through the "make it right" and give me my car back in excellent condition was truly amazing and I might never see this level of customer service again in my life from any other business. Major props for how they handled this and I can't say thanks enough. So far, so good with the car since I got it back from them. Fingers crossed it stays that way.

I have seen my family members use Busse Automotive since I have had a learner's permit and I have…read morebeen driving for quite some time now. I respect the no weekend hours thing for the employees to have work-life balance, that just means you have to think ahead when scheduling your oil changes, no biggie! The only time I was disappointed by that schedule was when I got a nail in my tire and had to take it somewhere else to get patched up. I appreciate that when I go for my oil changes, they also check the tires, brakes, etc. to make sure that the car is safe. In an "emergency," when my battery light popped on, they squeezed me into their busy schedule and let me borrow a car to get my daughter to and from school. Outside of the exemplary service, I appreciate how Busse is involved in the community. There is always a thank you note hanging on their wall and I know from my daughter's activities that they put money back into the community by sponsoring. I trust Busse with my car. I trust that they are doing what needs to be done to keep the car safe and not have me spend money. One piece needed to be replaced before the warranty on the work was expired and it was fixed in a jiffy at no additional cost to me. They always explain to me what is going on and always answer my questions patiently. As my daughter gets closer to the age of driving and cars, I look forward to her being the 3rd generation that utilizes their shop!

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.

Everything! I have all the maintenance on my 36 year old car and it runs like a top!!read more

From the girl answering the calls to the tech and Nicks honest business practices. Incredible…read moreservice and pricing. Appreciate your services