I Iesha Definitely Recommend This Business. Tony And His Staff Are Honest And Clearcut And Let You Know Off Top What Need To Be Done With Your Vehicle; And I Appreciate That. Also Their Greeting Is Everything They Make You Feel Welcome When You Arrive And Most Businesses Are Not Like That. Customer Service Is Great. Which Is Why I Do Business Here. Keep Up The Awesome Work Tony And The Team! Thanks For Great Business! Respectfully! read more

Outstanding Service at Jiffy Lube! I stopped by Jiffy Lube for a quick oil change, and I was really impressed by how smooth and efficient the entire experience was. From the moment I arrived, the team greeted me with a friendly attitude and immediately got to work. They explained everything clearly, walked me through the services, and made sure I understood what was being done -- no pressure, just honest and professional care. The waiting area was clean and comfortable, and before I knew it, my car was ready to go. They even checked my fluids, tire pressure, and cleaned my windshield -- those extra touches really make a difference. It's refreshing to see a team that takes pride in their work and truly values customer service. I'll definitely be coming back for my next oil change and recommending this location to friends and family! read more

Jiffy Lube - Auto Repair Near Me - Downey, California

I went in for a question and was dealing with a very friendly gentleman and then here comes us lady named Penelope walked up with the instant attitude and continued to give me attitude. I've been working in customer service for over 25 years. I most definitely do not recommend this place. It's not a good place to go if you want good customer service. A person like Penelope shouldn't be working with customers if she's going to have a bad attitude. read more

Decided to try to get an oil change somewhere other than my usual spot. I was on a time crunch for work and in the area of this Jiffy Lube's- so we came in. There was one car ahead of us, but I still asked how long it would take just in case they were being seen for something that would take more. The employee told us it would take 15 minutes. 15 minutes later that car was still sitting there, so we asked how much longer and they said it was done and finally moved it a little forward so they could start the oil change. Long story short, we just left- ONE HOUR LATER. And not only is this location more expensive- but for the price and how insanely long it took, they didn't even do the fluid and function checks that the other places do. First time trying Jiffy Lube and definitely the last! read more

Santiago was very helpful and amazing! The services was quick and they helped me with the pricing of the services that I needed for mh car. I will definitely come back and bring my other cars to get service at this Jiffy Lube location read more

I took a late lunch today and brought my car into the well rated Jiffy Lube. The customer service was horrible. The staff was extremely unfriendly and in no hurry to assist me and get the job done in the most timely manner. I will not be returning to this location. read more

Tony and his team are all around experienced technicians. I came in for an oil change, but found a few other issues with my brakes that they were able to take care of right away. I've been to another Jiffy Lube within the last six weeks and they never diagnose these problems. So I needed an experienced technician team I can trust. Thank you guys for keeping my car in good order and getting me back on the road. read more

Jiffy Lube - Car service by four technicians - Auto Repair Near Me - Downey, California

This location took advantage of a young lady she needed AC SERVICE instead of taking to proper steps to assure the AC SYSTEM WAS LEAK FREE and I quote " they put the car on the Machine and the machine does the work" if I'm not mistaken and I do know REFRIGERATION That after recovering refrigerant that was still left in the unit if there was anything in it the unit should have been in a vaccum and that vaccum should have been held a minimum of 30min to assure there was no leaks in the system and then charge system for efficient operation once no leaks was found well that was not the case they charged it and charge her it worked a day or two she then takes it back and they find a leak and wants to charge her even more to repair when all this could have been avoided the first time she wants a refund and they are saying they don't believe a refund can be given. read more

I Went in just to get a price on air filters they said to pull in my car so they can take a look and they'd give me an estimate. I never mentioned to them I wanted an oil change, but still they went ahead and drained it, when I had just gotten it changed at a different location. Why would they just go ahead and do that?! Did I need to explicitly say no oil change? Either way it wasn't right. I am incredible upset do not go to this location. read more

OIL CHANGE, TRANSMISSION FLUID, FUEL INJECTORS AND ENGINE FLUSH, 1St time getting service from Jiffy Lube and this location They are very friendly here and I value their customer service at this location. Tony has to be the Manager he hooked me up for sure Come here if you want to get great service through and through read more

Jiffy Lube - Auto Repair Near Me - Downey, California

Thanks Jacky for the great customer service, great attitude, fast and trustworthy servive as always.

Tony is very professional and efficient. Getting your oil change and filter change and brake fluid takes less than 30 minutes. Second time I have been here. I love the fact that they are fast and efficient and professional. read more

Jiffy Lube - Oil change - Auto Repair Near Me - Downey, California

I purchased a battery with a warranty. I came back to find out they no longer sell batteries therefore unable to uphold to the warranty. They had no problem charging me for it, therefore there should be no issue honoring the contract. Although, the lady was helpful by providing provided information as to where to go to have another business uphold the warranty, I should not have to go anywhere else other than the business that sold me battery, in this case Jiffy Lube. read more

Went in for them to drain some oil because they previously overfilled it. The idiot didn't put back the drain plug properly and it leaked almost all the oil. Coincidentally my check engine light turned on and i took it to my regular mechanic. And there was only 1 quart left, he said if I would of drove another 50 miles I would of blown my engine!! Oh boy would of I have sued real quick!!!! You would of owned me a new car!!! How many times have you idiots done this?!? read more

Tony was amazing! He helped me understand exactly what my car needed and was very professional. He got me in fast and got my car running like brand new. Highly recommend this location and if Tony is around, please have him help you. Thank you Tony "The Bulldog"! read more

I've come to this location several times to do an oil change on my Volvo because it's near my office and I can get it done during my lunch break. The service was good and it was fast. Rates were reasonable. Today I called to do the oil change on my BMW and they wouldn't give me a quote. The one near my house entered the data into their computer and gave me a quote. I told them it's a six cylinder engine and quoted me $70 more than the one near my house. It was disappointing to hear as I got the impression they didn't care to quote me correctly. read more

Tony was so helpful and informative on what my car needed. Top notch service and I'd recommend any one to come in and get your car serviced

Came in for a oil change for my gf vehicle. Tony helped me out and noticed a few problems and gave me a great deal I couldn't refuse to take care of everything. Great customer service great guy thank you for everything read more

Great experience with Tony very reliable,honest & great customer service, prices are absolutely reasonable. I truly appreciate the great work you guys do Thank you so much for helping me with the service on my car. See you soon! read more

Tony is the man that keeps it real!!! I know my car was running low and expected the worst but Tony assure me and didn't terrify me. I will be back for all my services and will recommend him to my friends and family. Thanks again TONY. read more

It's a family affair ... We all come here for our oil!!! Tony is awesome!!! He hooked us up with a package deal for all the work we needed on our van AND threw in some extras!!! He was willing to work with us on our budget!!! We are definitely loyal to this soil and recommend this Jiffy Lube to everyone!!! Thanks Tony and crew!!!! read more

This place was really good and help i appreciate the staff Brandon and Justin there really nice and helpful and gave me a lot of information thanks definitely recommend read more

Took my vehicle to get an oil change to this location. for starters they never reset my oil change light. a month later i start noticing oil stains on my drive way where i park my car. when i go under the car to check where it leaking i see oil dripping from oil filter. i check my oil and see im half a quart quart low. which i bought at a local auto parts location. i take it to another jiffy lube and they inform me the oil filter was not installed correctly, i called this location to see what they can do and they were rude about it and didn't want to take any account ability about so, i paid for an oil change that was done correctly, paid for an extra quart of oil, spent time to go to a diffrent location to get oil filter installed correctly and now have to spend time clean oil spots on my driveway. dont recommend bring your vehicle here read more

Jiffy Lube - Oil leak from oil filter that was not properly installed - Auto Repair Near Me - Downey, California

Came here because of the Yelp reviews mentioning Tony, and the reviews don't disappoint. Tony tells you what you need and oversees that his team does a good job. Not only am I taken care of, but his team is learning under his watch. The commitment to his team and customers is what will keep me coming back. Gracias Tony! Also, while explaining what I need and telling me discounted prices, he also discounted from the total at the very end, assuring the next expected checkup time for each service. read more

I'm always in a rush so I appreciate how quick and thorough this place is. Tony is a great guy. He explains everything to you and isn't pushy like some mechanics. Thank you Tony! read more

I had the worst experience here at this Jiffy Lube, I pulled up and asked for an estimate of a Full synthetic oil change and the nice man named Luis quoted me a reasonable quote of 91.00 for the European vehicle of 5 quarts. When I went in to wait and pay. The another worker with no name tag came to me and claimed my car needed a engine flush, and if I don't do the engine flush it will break my engine. He claimed I needed to change my radiator fluid, power steering, break fluid, which he would give me a deal of 400.000!!! What a joke and every time I politely turned down those services he was getting upset Finally when told him I came and asked for an estimate ahead of time and Luis quoted 91.00 and I do not want any of these services, I would like to leave" The worker said "well I don't don't know if they drained oil already". Even so I will not be obligated to pay for these extra services I did not consent too. I hate it when they try to take advantage of people especially females and the elderly. The worker who kept trying to charge me more ended just leaving and Luis the man that quoted me a price on arrival ended up charging me the quoted price. I left and will NEVER go back. read more

This place was great! Tony was awesome, Greta customer service. He explained everything well and gave me a good rate.

Superior customer from Robert and the other employees. You guys are doing an excellent job. I highly recommend this place. You're doing it right!!!!! We need more like you in customer service these days. read more

Excellent Service, fast efficient & hooked my sh*t up.. Also served me up with some much needed education on the up keep of my car... pull up & ask for the boy Tony!!. read more

Very fast service , I would gladly come back ! Everyone is very nice . Got my oil change done in less than minutes! Guys come check out this jiffylube ! read more

My car needed a full round of services and I didn't know how much or where to go. My first stop was at Jiffy Lube in Downey on Firestone and that's where I stayed ! The guys were friendly and helped out right way. Tony was straight up with the price and honest about what I needed, the process was quick and I was on my way! To top it off Tony gave me a discount off the final price. Definitely will be returning to this spot. If you guys go to this Jiffy Lube make sure you ask for Tony he'll hook you up ! read more

Had to get an oil change desperately, luckily they are opened till 7p and was able to make it. Santiago was the person who helped me along with other gentleman that were there, he explained what other services are recommended. I was there for at least 10min and just wanted to give a shout out to them all read more

Arrived to this location on a Friday afternoon and was immediately greeted by the staff. They attended to me very quickly. Tony was especially helpful and thorough with explaining exactly what I needed for my car. I trust all the employees here and will be coming back. Thank you Tony! read more

It had been a while since I had brought my car in for service, but Tony and the crew hooked me up with a really great deal, and rapid service. I recommend! read more

This is my second time coming to this Jiffy Lube for an oil change. The service was awesome thanks to Tony. He recommended an brake fluid change , an engine flush and took the time to explain everything and didn't put any pressure on me plus he gave a discount for each . He also replaced my broken windshield wipers for free. I used my Jiffy Lube coupon to get an additional $15 off my oil change. My car got serviced right away as well. Great experience here overall ! read more

My car has been leaking oil and the dealership has told me that they would charge me $150 to check out why, but I came in to this jiffy lube and the manager Robert, and the employees joseph and Jamie had showed me why my car was leaking oil and went above and beyond. He personally showed me where my car was leaking oil, so that I could know for assurance. At the end of the day, it was a simple fix so they didn't charge me extra. As a matter of fact, I was given a $20 discount towards my oil change. I went on 08/01/2022 I'm very grateful for these individuals read more

Thank you to Tony for checking us in effectively and being so welcoming and offering us coffee. After the day I had with bad customer service it's good to see that there are people who are still polite while at work. Tony was also detailed in what the car needed and explained the parts. read more

Fellow Lyft drivers - don't come here for vehicle inspection. They say they take walk ins, but will refuse to do your inspection unless you come back in 2+ hours, and won't even bother taking their eyes off the computer screen in front of them to actually acknowledge you when they tell you this. I asked them before I left if the website is wrong and that maybe they didn't take walk-ins, but the guy (still looking at his screen) simply said, "No, we do." That was it. No further explanation. Pay more and just go to Jiffy Lube. read more

Came here and the staff was instantly helpful and so friendly. I can't stand it when I go to a mechanic and they come off a little arrogant bc they're more knowledgeable about cars. Very quick service, didn't have to wait long at all. And my service was very reasonably priced. I was so nervous they were going to quote me some astronomical price. Definitely coming back! read more

Fast, prompt and reliable service is what I received at this jiffy lube location in downey. I came in for an oil change and maintenence. I was immediately welcomed by Jackie with a smile and exceptional customer service. The skilled service technician named Randy gave my car top notch service that I was in and out so fast which was convenient for my busy schedule. I highly recommend this place to anyone for there car maintenance needs and the pricing is relatively low compared to there competitors prices this place gets a 5**** star rating. I will definitely be back. read more