Very expeditious service . Explained everything well. Very friendly customer service. I had tires rotated, a slow leak fixed and new shocks put on the rear of my Town & Country mini van. Thank you! read more

Tire purchases- choice and price very competitive Counter Staff and Service Technicians very friendly, they listen well I had nails in my tires on 2 separate occasions, they repaired them, no problem, no charge, no extended wait read more

Took in for a tire that had a bolt in top close to edge, not really a good repair. Service recommended a new tire. Tire out of stock, but a couple hours later received and changed out. Good service and very professional. I come here for all my tire needs, never disappoint. Jeff Downey read more

The service requested was purchase of new tires and rotating and i love the fact that the guy didn't try to over sale me on something i didn't want or need read more

American Tire Depot - The vending machines - Auto Repair Near Me - Downey, California

Worst tire change I ever had !!! Waited 3 hours for my rim to be scratch all around . Bunch of rookies!! Plus have to have 4 days to speak to a manager . Fuck outta here!! On my brand new 20s ! read more

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Got a bad flat tire and they took care of me by patching it up free of charge when they could have easily charged me for a new tire.

The customer service was great and they latched my tire for free! I didn't have to buy a tire from them, or anything to have this free sevice. read more

Inflation doesn't seem to have affected their prices--they continue to offer great value, even on high-end tires for my wife's 2022 Mercedes C300. Jennifer was the best! We've been loyal customers for over 15 years. Switching to another tire shop would be like changing your CPA or longtime barber--it's just not happening! read more

I went because my car light came up that I had low air in a tire. He looks at tire then says that there's no charge if it's a flat tire but that he will have to check the integrity of the inside of the tire because there was a nail in it. The nail was in was in the thick part of the thread. He said that once he tears apart the tire and he feels that it's unsafe then he will not be able to put your tire back and you will be forced to purchase a tire or tow your car. His demeanor was more to sell us a new tire than to try to fix it. I went to another tire business on rosecrans they did a permanent patch lifetime guarantee for $20. It's unfortunate how this place steals from customers emphasizing that for "safety " Reasons they're going to pull your tire apart instead of working with you in fixing it for less. AAA recommends them they must have a deal! I'll never be back and will assure to mention it to family and friends. There are smaller businesses that are willing to work with customers and still give them excellent service. read more

Excellent service at American Tire Depot! The staff was very professional, helpful, and took the time to give me valuable recommendations on how to properly maintain my new tires and extend their lifespan. I really appreciated their honesty and attention to detail. Their prices were also very reasonable. I highly recommend American Tire Depot for their great service, fair prices, and customer care! read more

I bought tires with 5 yrs warranty, after 1yr one of the tires was flat , i went back to American Tire Depot Downey to get it check , Accommodated me immediately i told them its my only day off. They fit me in, checked & fixed the tire right away , fast & instant maybe 10mins it's was done , with zero charge. They are very professional & accommodating. I will surely recommend this place. Thank you. read more

I had an excellent experience at American Tire Depot thanks to Jesús Sánchez. From the moment I arrived, he was professional, friendly, and knowledgeable. He took the time to explain my options, answered all of my questions, and made sure I received the best service for my vehicle. Jesús went above and beyond to make the process smooth and stress-free. It's clear that he genuinely cares about his customers and takes pride in his work. The service was fast, honest, and efficient. If you're visiting American Tire Depot, I highly recommend asking for Jesús Sánchez. His outstanding customer service and professionalism made this one of the best experiences I've had at a tire shop. Thank you, Jesús! read more

I had made an appt and they wanted me to wait about 2 hrs , I was on my lunch break so I couldn't do that. .then the guy went out to look at where the screw was on the tire and right away he said it was not repairable , wanted to sell me a tire . Just cuz im a girl dosnt mean I was born yesterday . I took it over to American tire and the said no problem , we can fix it . They wr very busy so I couldn't wait . I left , took it to a neighborhood shop and 10 min it was fixed . read more

I showed up last Sunday without an appointment and the place was packed. However, despite how busy they were, Orlando was very accommodating. I dropped off my car for an alignment. He and the team were able to complete in a couple of hours. I was thankful for the help and prompt turnaround. Thank you for all your help! read more

Great experience at America's Tire Depot! Jennifer got me in without an appointment for 4 new tires and TPMS sensors, and my car was ready in a little over an hour. The customer service was excellent, and the prices were very reasonable. Highly recommend! read more

The TPS issue was solved by the District Manager, Manny. He stepped in when his team was unable to solve the issue and I have not had an issue since. He was professional and communicative. I am grateful. read more

Communication was great, Frank kept me updated on everything that was going on and needed

Love this place! This location has EXCELLENT customer service consistently. Had to repair a tire, I purchased it there pre and had insurance for it and they always make it so easy, flawless and efficient. I never feel like I'm being upsold, well worth the price! read more

Went here on Saturday to patch my front tire. There were a couple people already having work done ahead of me and the guy behind the desk told me it would be about a 2-hour wait. I said no thanks and went around the corner to Multi Tires Auto Center. They had people ahead of me too, but they had my flat repaired in less than 15 minutes for $20 bucks. Makes me wonder what my experience would be like if I ever did have a greater service need. read more

I have kind of a mixed review. So I brought my car in for the free tire rotation. It took them a bit to get it done but I had no issue with that. I got the call that it was ready to be picked up & headed over. It was about a 15 min drive to get there & my car was still up on the lifter hood open & all. Not too big of a deal but thought it was odd saying it was ready for pickup. Well I started driving home & realized my tire pressure was going down. FAST. When I dropped it off in the morning it was at 40 & driving it home it was at 20. So I called to see what could be done because obviously something happened. I talked to Frank & he was awesome. He told me they patched tires for free. So I get there (again) & I figured it'd be a quick 15 min job just to patch a tire. But I was there for a good hour & a half for a tire patch. I understand they were slammed but after having an issue already I was hoping to be in & out. Come to find out my valve stem was broken. Which was NEVER mentioned to me before leaving. So obviously something had to of happened while the tire rotation was going on or something. It was just weird to me. It got fixed so whatever, but I just was upset that a big issue like that wasn't mentioned & all of sudden my tire is pretty much dead. And when I initially walked in one of the techs looked at me like a deer in the headlights like he couldn't believe I was back. I had my son with me so with it being hot out, it was tough having to be stuck for over an hour. The customer service aspect was great. Frank had an awesome personality & the girl (I didn't get her name) was super nice to my son. I don't think I'd go back to this place for anything other than a tire pressure check. And that's a big maybe. read more

I went today for a Alignment on my 2019 Ram Truck , Around 1:20pm & Got told 2 Hrs later that they can't do the Alignment because the Jack they need is not working. My time was wasted today. I sat down waiting this whole time Hearing " Manager Frank " Sigh constantly as if he is tired of his job. No one in the sitting area needs to Hear That Frank ! I have never Experienced this. Ive got my Upgraded Tires , Rims , Alignment & Rotations done here & Never seen Frank. I wish Frank was not there today because maybe someone with Knowledge would have told me the Jack is not working for that Truck so you can head somewhere else instead of Frank telling me 2 hrs later " Sorry we Cant do the alignment " Thats it !! 2 Dam Hours of Loud Sighs & Loud computer typing ! Time is valuable but clearly American Tire Depot crew thinks otherwise. Horrible Experience. read more

Replaced all 4 tires had alignment done no problems great price, drop off was quick and easy pick up was also smooth

No one likes buying new tires, unless you're into that sort of thing. I did some research and got some online quotes for my tires, including instillation, so I had an idea of the cost. Went in this morning. Staff were very knowledgeable, they were not pushy and throughly explained their reasoning for their recommendation. I was given a quote for my wheels, which was about 50 bucks less than Walmart, Costco and other places. I appreciate the no BS attitude. They were very busy but still attentive to questions and just checking in and letting people know the status of their car. read more

They were very helpful! Jesus still serviced my car even though they were closing soon and still had cars to work on. Great customer service. read more

Great experience from the moment I called and Frank answered the phone. He was friendly, professional, and helpful. The team at American Tire Shop took care of everything quickly and made the whole process easy and stress-free. Honest service and great customer care, definitely recommend! read more

Jesus was very helpful, courteous and professional!! We purchased an entire set of tires!! read more

Got a new tire, tire rotation and tire alignment. The staff is always friendly professional. I will definitely come back again.

I did not have the best experience here because I was quoted two different prices for new tires. Initially I went in for an oil change, but they were running a promotion at the time for new tires, so I wanted to get a quote. The first guy quoted me a decent price so I told him I would be back the next day. When I came in the next day, the guy who quoted me was not there, but I still hoped they would honor the price I was given. The new person who helped me was in his early 20s and looked very disinterested, and was dismissive. He told me that the price I was given was not possible. Maybe. Fine, but I really did not like his attitude, so I told him that I would leave then. And as I was leaving, the guy had the balls to say, "You'll be back." Nah, I won't. read more

Very nice and polite customer service excellent. Honest and they do a good work. Prices are very reasonable. read more

Brought my father-in-law's car to get a tire patched as he had a nail in it. They already had a few cars up on the racks in front of me so I knew it would be a while but they checked me in right away. Had to wait about 50 minutes or so, but they tire was fixed with no issues and NO CHARGE. Great customer service. read more

Good customer service. Guys inside super helpful. A little slow today with actual tire service but they kept me updated so that was appreciated. read more

Great service. Orlando was very helpful ,friendly and professional. Really appreciated his help and service. Definitely a great spot to go to. read more

I would give zero stars if I could. Annie originally quoted me $140 for a new tire, but when I arrived to pick up my car the total had suddenly jumped to $210 with no clear explanation. When I questioned it, she brushed it off as a "service fee." After paying, I checked my itemized bill and found a $25 charge for an extended warranty I never requested. When I went back to ask why, she told me she assumed I wanted it which is dishonest and unacceptable. She eventually removed it, but not before rolling her eyes like I was the problem. To make matters worse, another employee told me my car was ready when it wasn't. They had confused it with another vehicle, wasting an extra 30 minutes of my time. The lack of transparency, careless mistakes, and unprofessional attitude were beyond frustrating. read more

Very professional and experienced sales rep. Great quality work. Job was finished in a reasonable time. read more

I was having one of the worst days of my life, dealing with different stuff at the same time. One of those things with my blown tired, and Jose helped me realizing my other tires were about to blow out because of the wear and tear so he probably saved my life too. This guys are legit and kind, more than grateful for their service read more

American Tire Depot - Auto Repair Near Me - Downey, California

The best quality of the tires is very good frank is very nice good guy he a good service the best place to change the tires in Downey

Had a big screw in my back tire. They took care of it very quickly and the service was free made my day. read more

American Tire Depot - Auto Repair Near Me - Downey, California

Danny and Giovanni are great! Brought my Tesla here and in less than 30 minutes they fixed what a other tire shop couldn't! I highly recommend this place, five starts, I will be sending my friends and family here. Their customer service and professionalism was only matched by their quality if work. American Tire Depot has found two great employees that make the atmosphere very welcoming! Customer for life! P.s. get the tire package, it's a great value for yoru money! read more

American Tire Depot - Easy fix - Auto Repair Near Me - Downey, California

Excellent service,Orlando a really nice and cool person. They work good and efficient. Good price on tires. Great job guys. read more

I went in to get my tire checked out for a possible slow leak and right away Orlando was on the case he helped patch up the hole then rotated my tires for FREE. I felt so appreciated and the service here is top tear no joke this is the #1 place I trust. Go get yourself right if you need any service or maintenance this is the place everyone is really friendly shout out to my buddy Orlando! read more