Everyone was kind and respectful! I really appreciated the…read moretechnician explaining my cars service needs and why Definitely five star

took all day to replace a hose when the part was received at 930 according to text I received…read more Never received any photos of the issue as they said they would send.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Spectrum recently offered a free A/C check. I made an appointment and the classic "my car is making…read morea funny noise" complaint was addressed out. After the mechanic checked my A/C (running fine) Mike took me out to my car to listen and spent time explaining what all was going on in the engine and dashboard that could be what I'm hearing. As before service was good, efficient, respectful and helpful. Good auto shop and nice people working there. Plus they had good music playing!

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

Best place to have your oil changed. You stay in your car, and you can tell they are actually…read morechanging your oil and filter, unlike other places where they run scams where they don't even change either one. Recommend 100 %.

Does the owner realize the frustration when their phone is busy ALL the time and they don't respond…read moreon their texts. It seems that Ryan doesn't do a good job of keeping certain oils in stock, creating tension for the employees who want to do the job This the 2nd time I have gone here and they don't have my oil in stock. Last time I had to go to Auto Zone and buy enough to do my oil change. How do you expect to stay in business when you don't have a working phone number? I would have liked to call ahead, I even texted you to ask if you had it in stock, but you never replied!

HUNTER & NICOLE did an excellent job with the oil change, tire pressure check, air filter…read morereplacement, etc. This is my second time coming here after being recommended by my mom. They showed more great customer service this time, as well as the last. Hunter & Nicole were very thorough and know exactly what they are doing. Their communication is top tier and they know what to recommend to get serviced next, without pressuring you. I will definitely be back for more service again, especially since Hunter saved me from having a bad battery. So I got it checked at the dealership, and they gave me a new battery under warranty. I will continue to come back if Hunter & Nicole are there. Thanks again!

The wait time was very long. The website says 15-20 min but I realize that timeframe is if there's…read moreno one ahead of you. I went on a Saturday so they were busy, which makes sense...but the total amount of time spent was around an hour. The team seemed to be pretty efficient, however and I appreciated that. During the oil change I was handed a reminder sticker stating that I needed another oil change after only 3,000 miles. That is so obsolete...very few cars running full synthetic oil need oil changes this frequently. When I questioned it the tech told me he wasn't an expert in that field, which is concerning. How are you performing oil changes but aren't an expert? At the end of the oil change I was asked if I knew how to reset the oil change reminder in my car. Since BMW conducted the first 3 oil changes for me and this is the first one on my own, I said no. I was told someone would meet me on the side of the building to help me but no one ever came. I wound up figuring it out and drove off. They honored my $25 off coupon though, which was nice.

Decided to break away from corporate chains to support a smaller business. Just what you'd expect…read morefrom unprofessional shop employees. Should have have read the one stars reviews first haha. Jokes on me! Keeping grease off the interior and filling the oil just below the minimum on the stick is really risking your business name. Photos below. I respect mechanics, it's a challenging profession. This type of simple neglect is what gives them a bad name.

Top-notch service in every way from this family-owned business! They treat their customers like…read morefamily, and provide fast, efficient service each and every time. I've been using their services for years, and their track record is unbeatable in the valley. Quick, friendly, reasonable and knowledgeable staff will keep you coming back. James/owner and his staff are honest and they explain their services well and take care of business! Thank you for the exemplary service at both of your locations!

I got the Supreme wash at Cobblestone Car Wash, and overall it did a great job on the exterior--my…read morecar came out looking shiny and refreshed. The process was quick and convenient, which I definitely appreciate. The only downside was the interior vacuuming, which didn't seem very thorough. I just wish the inside looked a little cleaner to match how good the outside turned out. Still, I'd recommend it if you're looking for a fast and easy wash!

6/25/25 First time…read moreat this location. Service Requested 4/5 We stopped by today to use the Express lane Benifit of our unlimited membership which entails a n exterior wash as you ride through the wash bay. The idea is a quick on-the-go. This campus is smaller than our Signal Butte location yet familiar. Score today I deducted a star from my rating today for the tunnel entrance employee who was preoccupied with another employee as we were trying to line up on the track. We managed w/o his assistance. My other deduction was for the exit blowers that failed to remove the water from the roof and rear window. Time to make an adjustment. Value 5/5 Our monthly unlimited plan gives us access to express lanes or full Monte service at convenient locations Valley wide. Everyone likes easy so geter done. Until next review, SYOY.

Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Decided to pull into this location early on the Friday morning after Thanksgiving, anticipating…read morelines, especially given the fact, they don't take reservations. Luckily, when I pulled up, nobody was in line, and I was able to pull right into the first bay. From the minute I pulled in these guys took care of me. I swear, four young guys swarmed the bronco and started doing their thing and within 20 or so minutes they had me ready to go. One note. I wanted them to do a tire rotation, and they couldn't because they said their lifts weren't suitable for a full-size bronco. That seems to be a miss on Valvoline's part, but other than that, I definitely would rate this location high on Customer Service and speed.

Back in the day I would change my own oil and it would cost me about $30 for filter and oil. I…read morenormally get my oil changed at the dealership but couldn't get an appointment when I wanted so here I am. So be warned, I am very disconnected of oil change prices. To be honest, I was expecting the oil change to be $50 as I see flyers for around that price - but I rolled out of there with a $111 bill and a bit of shock. And that was with a coupon. Just for comparison last time I was at dealership I paid $154 for oil, filter, wipers, cabin filter, engine filter. When I got there 1 bay was available so I was guided in. The guy guiding me in was not the best and was obviously frustrated with me. I'll be that guy - I blame him. Throughout my life I've pulled campers and trailers and drove big vehicles in and out of the military. I am very good at maneuvering vehicles - but if you spotter doesn't know wtf they are doing and are giving bad/wrong hand-signals then you're going to be driving afoul. The bad part is that if they guide you wrong enough you'll drive into the pit. So either learn how to properly guide or offer to drive the car into the stall for the customer. Once you're in the stall they ask you what you want. At least for me, and maybe I'm going deaf, I could not properly hear what they were asking/selling. I had to have them repeat nearly everything. It may be beneficial for them to get the screen up close and talk to you more personally than to stand 5-10ft away and ask what services you want. As for the service itself, it was pretty good. It was a flurry of young folk flying around the car doing various tasks. Lots of calling when tasks are done and kind of felt like I was in a F1 pit stop. You sit in the car and wait, so no waiting room for you to chill in. The total time in the stall was maybe 15mins? Overall, service was good but... I'm going to be looking for someplace that maybe isn't as expensive. And who knows, I may be shocked that everywhere is this price.