My car started to shake middle of the road, took my car there. Mario hooked up the car to the computer and found the problem. He was very honest with me and told me that he could fix it, but call the dealer I bought car from first, since car had only about 23000 miles on it, otherwise I could lose the warranty. I did call the dealer and he was right. The dealer towed the car in couple of hours and Mario let me park the car there till the tow truck came. They did not charge me anything and they were very nice to me. read more

God this place is awful!! The service is unbelievably horrible!! I'm still sitting outside waiting to pick up my car. From the moment I pulled in the girl was awfully unfriendly. Why am I not at. Big brand across the street read more

This Jiffy Lube sort of has missed all of the Jiffy Lube priorities for customer service. They are usually under staff, which is probably why they always seem to be "put-out". I came today at 8:20 and they told me it would be an hour wait. They had three cars in the bay, with at least one already done...Seriously...makes no sense. They conned my wife with "up selling" and generally just frustrating. Why a two instead of a one? I do think the techs try to do well...I really think it's a leadership issue. I really won't be coming back. I just recently moved and have not had time to explore another fast and convent option. read more

Excellent service and reasonable prices! I would highly recommend getting your oil changed here!

Worst oil change place I have ever been to. Showed up today after getting a Groupon. Had the lady get upset with me as she was entering my information that I didn't tell her about the Groupon sooner. Then she says with the Groupon, they won't check and top off any fluids or vacuum the car. Now it's raining today so I don't care about a vacuum but I don't see anywhere in the Groupon about not topping off wiper and other fluids. So whatever, I come back for my bill and now I owe $2.02 more than the Groupon. How do I owe more money than the coupon I've already used is? So I'm fed up and give her three dollars but she can't open the register for change. So, rather than say "forget about the two cents," she asks if I can get the change out of my car. Seriously? So I give her a dime and leave, keep the eight cents. Terrible customer service, find another oil changer. read more

Great service everytime. They always give you their recommendation for add ons and while it can be expensive they definitely don't pressure you into it here. read more

I just paid $63.00 for an oil change. I just experienced the worst customer service that I could have experienced. Where the service technicians were great, the so called manager, Dominic Palama, was less than accommodating. He had a bad attitude from the beginning. He was a kid with a beard that had no understanding of how to take care of his customers. During the settling of my bill he argued with me about the paperwork that I should have signed and asked where was it. I told him to find that out himself. I had already signed paperwork with him. What a poor attitude this kid had. Puffed out chest and no understanding that without his customers there is NO him. I would like Jiffy Lube to have conversation with him and make him aware that if he is going to be in a service oriented business that he needs to get himself straight. By the way Jiffy Lube, it would be nice to hear a "Thank You for your business" at the end of a transaction instead of a blank stare from your "managers". The technicians that took care of my truck were the ones that apologized for the long wait because of miscommunication. Instead of a "salesperson" in the manager seat let's make sure it's someone that has empathy and cares about their customers. Hope this hits home. Long time and now, dissatisfied customer. Martin Armijo read more

i made my yelp account for the soul purpose to complain about this place. i came in with my car and these guys quoted me 85 for a simple oil change. Me being a moron i didn't check the price till i had left, and when i came back 10 minutes later it was "done". i don't know if anything was even done in the 10 minutes i was gone, and sure as hell shouldn't have cost me 83 bucks for an oil change. when i asked him about why it was so expensive he said it was because it was "synthetic" oil. not only were they rude,uncourteous, and unwilling to explain what they had done to my car, but they ripped me off too. DO NOT GO HERE read more

After my experience at this Jiffy Lube, I swore that I would never visit any Jiffy Lube again, and I haven't. To make a long story short, the employee wouldn't honor a discount that he originally said he would --after they started working on my car. When I asked to speak to the manager, he said that he was the manager.... great. When I asked for the district manager's info, he gave me a number which I called several times with no avail. Beyond frustrated, I finally decided to write to corporate. I included the original coupon, invoice and a written statement. I never heard anything back. I urge everyone to find another place to take their car for an oil change or servicing. The dishonesty here runs deep and I'll be happy to no longer have to deal with unprofessional employees trying to rip me off or convince me to replace things that are perfectly fine. read more

This Jiffy Lube will often try to rip you off. I have a 1990 Corvette, and about 5 seconds after I pulled into the driveway, they told me the oil change was going to be $100. I immediately pulled out, went to the Jiffy Lube downtown and got an oil change...for $60. I also have a Jeep, and they quoted me much higher than Big Brand Tires, right across the street. Don't come here. read more

This place is OK. As far as I know, the work done to my truck was fine. I purchased the Groupon and still ended up paying another $50 extra for the oil change. It was $126 total for the oil change on a Ford F150, seems really high. I purchased wiper blades which for $25 each, I now see the same ones are on amazon for $11.99.. ouch. I feel semi ripped off. The gal at the front reception area was fairly rude so customer service is sub par. The people working on your car are much nicer. I mainly went here because of the close proximity to work. All in all this place is not bad... but not great. read more

When I rolled up to this Jiffy Lube I was treated with fantastic service! Sammy, Vince, and Perila provided friendly accommodating customer service. I will definitely come back for another oil change! read more

I came in relatively early in the morning, and they were already pretty busy. However they were able to help me almost immediately, and gave me a great deal. They were fast, professional, nice, and made the whole car maintenance debacle pleasant. I would definitely recommend coming here in the future. read more

The service was great and they really know what they are doing. They also have great pricing which includes checking on all fluids. I would definitely recommend coming here as opposed to the other places near by. read more

Horrible prices... They annoyingly tried to upsell after I told them several times that I just wanted a basic oil change. Head to a local/independent shop for comfortable prices! read more

While I was waiting for my oil change to get done. I subscribed to the Jiffy Lube texting service and get a discount. I immediately receive a text back with a coupon with an expired code. I think this is false advertisement. If you go to their website and look for a coupon they don't keep them updated either. I paid $130 for a simple oil change and my glove compartment lock also got broken by these inexperienced mechanics. Do not get your oil change done here! read more

Check them out! Friendly crew, great price ($44.99) free fluids and fast service (15minutes) .

I'm not a car person, I'll say that off the bat. But these guys really were kind and helpful in explaining to me what I needed to know to maintain my car better. Honestly just great service and really reasonably priced! read more

If you could give a negative rating I We made arrangements with this Jiffy Lube for a special oil filter needed for our vehicle. We were headed up North to San Miguel. We live in Ojai, so we indeed made SPECIAL ARRANGEMENTS with THIS site to have the special order filter for us on Sat after going to the one in Ventura on Friday and them not having it (because it's SPECIAL). So we are leaving for Goleta, I call them to tell them we are on our way, they tell us they DON'T have the filter, they assured us they would!!! My husband was gonna just let it go and chance driving up in triple digit weather,,, NOT ME! I got a service tech first who said they didn't have it and would be able to get it til Monday!! I asked to speak to the Manger, he tried to tell me the same thing,,,, after several moments explaining why that would NOT be a satisfactory answer, and if he did not find the filter he said he would definitely have I would be calling Corporate and when I got to his shop every one would know just what they were trying to pull on us....! He told me he would look into it and call me right back. And what do you know He FOUND a Filter!!! Who knows where? Probably in the back room! So they changed the oil and away we went. Today we take our Dodge Ram in for the first service since then and low and behold, Jiffy was extra Spiffy to us and at no extra charge the gave us a cracked oil pan!! Guy at Dodge says he's never seen that happen before?? So, here's a big $$$$ Shout Out to not so Spiffy Jippy Lube on Hollister in Goleta. The little town I grew up in, but now is void of people with ethics apparently!!! Sad Times UPDATE!!!!!! After a couple of phone calls with the owner and General Manager they agreed to pay for the repairs to fully correct this issue. This day in age this is a rare result! We are extremely pleased with the outcome to this situation. I guess it never hurts to ask, they can only say NO. But, Jiffy Lube said YES!! Great follow up customer service. THANK YOU! read more

Expensive. Deplorable customer service. I am never getting my oil changed here again.

I gave jiffy lube 5 stars because my experience was fine, easy and fast 20 mins for an oil change is nothing to complain about. Everyone was courteous and friendly and not pushy which is my main concern when dealing with mechanics. I don't see why they have so many one stars I think they deserve a little more cred than that. Thank guys. I'll be back! read more

I don't know I am a little iffy on the "Jiffy" part. It seems to be taking about an hour for an oil change and wiper blades. I think this is over priced and not a quick as it should be. Most of us don't have an hour + to burn at a "Jiffy" lube on our lunch hour. read more

Um yes please! I came here after work and they take your car while you go sit in a waiting area with complimentary drinks for you. Very helpful and informative staff. They went above and beyond even cleaning windshield and vacuuming floors and holding the door open for me to get back in my car. They printed recommended services for me but we're not pushy about it and the prices were more than fair ( I had a groupon so that's a super plus) Would recommend to anyone and will be seeing their smiling faces when time comes for my oil change:) read more

They do not know how to work on a Subaru!! They stripped my drain plug and could not change my oil. They also took out the air filter and never replaced it. Never taking my car here again!!! read more

Slow and more expensive than the dealer. 58 minutes to change the oil. Did not seem overly busy as I parked behind a full bay and there was no other vehicles parked behind the bays. They wanted $109.99 for synthetic. They had a lesser package at $99.99. After I reluctantly said okay, I checked the Toyota dealer website. Their regular price for synthetic on a 4 cylinder is $59.99. You really have to be over-priced to be higher than the "stealer"-ship. The people were friendly and polite. read more

I always come here. Great service helpful with options and quick turn around on my vehicle on my lunch break.

Been going to these guys for the past year, every three months for oil change. They are a bit disorganized but probably the quickest place for an oil change around here and they don't try to scam you. Costs about $45 for the basic service. read more

I came here because I had a Groupon, and I trust the brand name. The guy that helped me was maybe not too personable, but he's a nice guy and he answered all my questions. The service was done really quickly and they even cleaned my car a bit, I really appreciated that! They weren't too busy when I was there so I got attention from everyone, it was nice to see that when other places you might see employees on their phones or something when it's slow. I will be coming back. read more

Updating my review thanks to a reply from Manager Peter G. in regards to a previous review. An apology was issued, stating that they were mistaken in the interpretation of some information they had received. I was offered a free oil change to compensate for the confusion. Updating my rating not just because the oil change was comped, but because of the professional manner in which the manager contacted me, admitted a mistake, and offered to right the wrong. Additionally the staff was amazing when I showed up 6 weeks later to collect on the free oil change. Thanks Jiffy Lube for a job well done. read more

This place is great, I've been coming here for a few years and they make getting your oil change really easy. Just drive up and drop off the keys and chill in the waiting room or go grab a coffee (or some Taco Bell across the street) and the car is ready to go in about 20 minutes or so. They keep all their records of your car's services in their system so it's easy to keep a stable record of what's going on with your car. Lots of available discounts if you could find them, which is nice too. I would recommended people to go here. read more

What great service. I was able to get in and out with a breeze. They truly have great service, the team is very professional and kind. Very thankful to have them in our community. read more

They did not replace my oil filter despite charging me for the service. They also incorrectly reinstalled the same filter, causing the system to leak and severely drain my oil. At least they gave me a refund. read more

Great service, they went above and beyond my oil change, they vacuumed my car, washed my windows and even topped off my windshield whipper fluid, and the guys were so nice and friendly! read more

Staff was nice and helpful, quick turnaround but the price seemed higher than it should be.

Customer service is impeccable - from the moment I stepped out of my car, to recommending a necessary add-on service (they do not push it down to your throat - you get to decide). I was billed $217+ but after Yelp discount voucher (which they recommended when I was billed) and a $20 email coupon, I got $60 off my receipt with free windshield wiper replacement (you get this by just checking in on Yelp) and a free tire rotation. I would come back and recommend this place to all friends. I had a high-mileage oil change, and a radiator antifreeze/coolant system flush and fill services done to my 2006 Camry. read more

This is an okay place to go if you have little time and are desperate. My issue with "The Lube" is that they manipulate their customer base to make a quick buck through fear mongering! They told me that I needed a new battery (and quickly offered to sell me one!) even before testing my battery. Additionally, they create graphs that show you all the work your car "needs" based solely on your car mileage rather than any hard data about your individual car. I feel that they in some ways gender profile in a way to manipulate people, especially young women, into making unnecessary purchases. Consumers, be wary. read more

The service and swiftness was astounding ! They changed my oil , rotated my tires quicker than I could finish the cup of tea they offered me ! Thank you Goleta Jiffy Lube read more

Good place to take you're car if you need an oil change, no appointment necessary, first come first serve, excellent work.

I came here twice for different problems in my car and in both times the service was great. The second time I came here I was done in less than 10 minutes and the mechanic didn't charge me anything because I was a returning costumer. read more

I came in here and they were very quick to assist me. Mario is extremely helpful and eager to do be of assistance!He helped me clean my car and do a small adjustment. Honestly, the entire staff was really friendly and approached me when they knew I had a question. Honest with their work and willing to answer your questions if you ask! Coming back if anything else comes up. Friendly and approachable staff. read more