Wow I don't know why I came to this place. Only because I needed a oil change and I couldn't go to my usual place. They have a new girl working on what kind of oil goes in the cars and obviously she still training. While getting my information she would tell coworkers to "Shut the hell up" and making rude comments and the manager had to tell her to stop yelling like that in front of They put the wrong oil in my car and thank God I caught it before I drove away. The manager should be watching everything she does and make sure its correct. You can't be fucking up like this with peoples car. What should be quick and easy seems to be more difficult than it is. Never am I coming here I will have to make time to got to a good place not whats convenient. read more

I get an oil change on schedule everytime it's due. I usually go to Firestone but this particular time, they were short staff for a couple weeks so I decided to try here because my mom always goes here. Never again. I get an oil change every 5K miles but sometimes I go a little over, but my oil light has never come on. My light has now been flickering on and off fof a couple days. I didn't know if it may have been a fuse, or if Jiffy didn't fill me up here or used a cheap oil that burned quick. Today, I came back to Firestone for them to check the oil light flicker, and sure enough, they showed me, I have literally just about, no oil. So whatever oil they used here at Jiffy, burned up in less than 5K miles. I paid for my usual full synthetic oil change here at Jiffy, and according to my mileage and the sticker on my window , I'm not due for oil until 1500 more miles, so what the hell? People's cars are not something to play with. My engine could've gone to shit because of whatever games they're playing here. I would not recommend this location. read more

Super busy week, just got home from vacation and needed the oil changed. Paul and Jose came through with fast, efficient service. Love this place, always happy with their service and appreciate the drive through option. read more

Jacob, Mike and Paul were super helpful today . They really helped me out . Thank you . I'll definitely be back

Super fast - they were friendly and helpful! Got an oil change, tire pressure checked. I had to jump out to use the restroom and one of the mechanics led me in and out to make sure I didn't get hurt navigating the garage area- much appreciated. read more

Always good job. No complaints and respond to any requests. Facility is clean and staff very attentive

Great service!!!! Ask for paul and he'll take care of you!!! Definitely coming back!!

Been here a few time and haven't had any issues. The employees are professional and welcoming. Sometimes there's a wait but they seem to pump cars out pretty quick. read more

Very friendly staff. Appreciate that they would show me items and explain their recommendations to my vehicle.

Brandon trevon and Jacob, as soon as I pulled up I was greeted with a smile and great customer service. They were very knowledgeable and friendly, definitely coming back here for great fast service read more

Pulled up, they had 2 cars in the garage. Waiting 15 min then for one of the guys that came out telling all the cars in line we have a new manager that sucks so you will have a very long wait. What a joke. read more

Wife went in for a oil change and tire rotation. During tire rotation one of the wheel lug posts was stripped from the rotor and loose. The lug nut could not be screwed on, and wife was told by the technician it was no big deal. She was told it was ok to drive, and just to go to mechanic and have post screwed back on. Flash forward wife leaves and is going down the road when the post gets caught in the break caliper!!! Needless to say ......it was not ok to drive, and now needs hundreds of dollars of work done! read more

An extremely helpful man named Jimmy was taking great care of clients and helping everyone.... great service but the reason I am giving 1 star is because the manager Mark I believe was literally yelling at him and other employees constantly I was literally embarrassed for them. He kept saying you're stepping on my toes. And belittling them. I thought the crew was very nice and did great work. But the manager Mark T was a total jerk to employees and that's just bad taste to customers... hope they fire that guy and promote the guy named Jimmy! read more

Got in and out under ten minutes. Gave me a coupon. Didn't try to upswell me on a bunch a extra stuff. Sadly, was told the windshield would be clean, and it was not. Would definitely return though! Very nice gentlemen. read more

Best Car maintenance experience I have had by far. BRANDON, Tre and Jimmie were very helpful. They explained the process and exactly what services they were completing. Very quick and knowledgeable. They had very good communication and even helped other customers while still tending to my vehicle as well. Very honest and wholesome work. GREAT TEAM! They preformed every service listed, and more. KEEP UP THE GREAT WORK. Ebony read more

Mark T and his crew were awesome. They were really friendly gave me great services. Was in and out in 15 mins!! Thank you guys I will be coming back to this location read more

Thank you Michael P., Daniel M., Billy A. and Phillip H! Always great service! Quick, professional, detailed oriented and a very clean establishment. This is the only location I trust to do service on my 3 cars. read more

On May 18,2021 I had my oil and filter changed at this place. On June 13, I went out of town and noticed oil was leaking. I took it to a repair shop and was told the wrong filter had been installed and it had been punctured, A new correct filter was installed. I finally had time to go back to this jiffy lube site today June 29 and spoke with Daniel . We had a discussion about the filter not being the right one and he pointed out to the guy that had installed the filter what had happened. The installer asked what could he have done? Be sure to check that you're car is not leaking oil if you take it here. My advice , go somewhere else! read more

Review for 6/27/2020 I'm a little late writing my review but who can forget exceptional customer service? I initially called a few pep boys just for some advice (they were no help)about the new taillights I installed on my Dodge Durango, they wouldn't light. Decided to call Jiffy Lube and was told I could swing by to have it looked at, no guarantee. I was met by the team and the manager Ed. Ed and Curtis were able to assist me and get the lights to work! I then decided why not get an oil change too! I did not get the name of the guy who changed my oil and showed me and informed me of it being a bit too low, it was, I had this truck sitting for awhile. The welcoming atmosphere was pleasant. I was informed of coupons I can use to save and how maintenance and special services I have access to by Billy and Curtis. Ed made sure everything was in order and I had all the information I needed. I couldn't thank the entire team enough for being friendly, informative, and ways to save. I give 5 stars for outstanding customer service and experience. I highly recommend this branch of jiffy lube team #3068. They will take care of you and make sure everything is set before you checkout, Phillip guided me out the the front so I can hit the road worry free! Thank You! read more

Quick friendly service! Beats going to the car dealer and waiting all day for an oil change!

Love coming to this jiffy lube. The guys are so helpful. Thanks mark t for everything

Jiffy lube crew freaking awesome fast service good deals and they even put air in my tires definitely recommend and will continue to come back great job read more

The assistant Mike gave excellent service! I was able to get my oil and filter changed quickly, saved me alot of time, Definitely coming back. read more

No customer service, it takes 6 snails to change your oil then they charge you any arm and a leg

I will always for the rest of my life, take my car to this Jiffy Lube shop for whatever they offer. Today, being very low on funds, but with a car that was stalling out due to a long overdue oil change, I took the problems to this Jiffy Lube shop thinking it would be inexpensive enough for a poor old lady. I was met by the manager, Paul Ochoa, who, after hearing my tale of woe, explaining I live on Social Security and I only had so much money in the bank. Mr.Ochoa gave me a more than generous discount that left me able to afford the work that would insure me getting back up to the top of the mountain where i live. . All the employees were smiling, happy at work, and even a worker on a break on the patio smiled and said hello. I think when employees are kind and friendly it says much about the management. Paul Ochoa is a real gentleman, understanding, kind, and respectful of my circumstances. When hearing how much I could afford to spend, he didn't send me away in desperation without any way to afford any expensive mechanics' shops. In my time of need, he came to my aid like a knight in shining armor. There are not enough words to say how grateful I am that I went to this particular shop. In fact, words are all I have to give back to this fine young man, an exemplary businessman in a time when there is so much complaining about business today. Chivalry is not dead. Thank you a million times, in a lot less words, Paul Ochoa. (I made it all the way home with smooth sailing to the mountain top, and I will be back when I get my check for more of your excellent service, like new windshield wipers.) read more

I recently went in to get an oil change done on my car and it turned out that whomever was working on my car ripped off the front engine splash shield along with the left and right splash mud shields leaving damage to where the bolts enter my car. They told me I brought it broken so it came right off and that they couldn't do anything to fix it, which my car is new I just recently bought it and there has been no damage to the bottom whatsoever, I was told to avoid driving fast or hitting dips, The man in charge did put the front engine splash shield in my trunk for me however he never gave me the bolts that hold the plastic to the bottom of the car or the splash mud shields. Then when I took my car to my original mechanic, He told me there was no reason for them to take off the splash mud shields at all, I feel taken advantage of I do not recommend anyone here especially if you're a woman they really don't care for their customers I had my 4 year old daughter in the car I'm glad we were able to get over to my mechanic safely. I am honestly afraid to drive my car because I do not want anything to damage it from the bottom this is my everyday car I don't have a choice to not drive it please think twice before you go here. I put one star because it's mandatory in order to post a review I DO NOT RECOMMEND THIS LOCATION AT ALL read more

Jiffy Lube Oil Change - Auto Repair Near Me - Highland, California

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Mike, Juan, and Daniel did such a great job on my car outta here in six minutes thanks guys!!

The customer service was excellent! Prompt efficient service. The staff was very polite and helpful. I was helped by Ed the general manager and he was very helpful explained everything to me and why it was needed. I will definitely return not only for the fast service but the great customer service as well! read more

They turned me down 16 minutes before 6pm. They didn't even have the common courtesy to walk out to tell me they were closed. He just made a slashing sign across his throat. This is under the banner "we are open." I guess they are open when it is convenient to them. Go to someone who knows about oil changes. Eschew jiffy lube. These are the types of people who would forget to put the oil cap back on then argue about it. read more

My Local neighbourhood Jiffy Lube is the best. Professional, Fast and Clean. If you see the oil bays clear you will be out of there in a Jiffy! read more

Jiffy Lube Oil Change - Wow, what a great experience this morning. Got to Jiffy Lube first one in, done in 20min, came back with second car,done - Auto Repair Near Me - Highland, California

So my wife text me after her amazing experience here and asked that I leave a review. Overall the service was quick and top quality. We have 5 kids and it was a car of grumpy kids. Brandon the manager got after one of the employees because they cussed inside the shop with a car with kids. That level of concern and care unfortunately is rare nowadays. Thank you sir for taking my kids in consideration and stoping the cussing from that employee. This place is top notch. Brandon thank you again for your values! Will be back! read more

I had an emergency (oil light came on; tank was empty). The two fellows on duty gave me immediate help. They were knowledgeable, friendly and courteous. I definitely recommend this Jiffy Lube. read more

This location is absolutely the best! We brought in a 31' motorhome for an oil change that barely fit in the stall and they got the job done in a first class fashion! They were efficient, the manager, Jason, was awesome and the price was right...we will definitely be back! read more

Michael and Paul where very happy to serve me and help in the right direction, nothing but great service.

Great and quick service. I was greeted with friendly staff for my oil change and cleaning!

Service was fast. I got my oil changed. Only one staff member wore a mask and one without kept hanging out by my window to talk. Very uncomfortable since I was wearing a mask. They offered an outside air conditioning unit that blows air into the car. Both me and my 2 year old were blasted with cold air but it smelled like gasoline. I turned it away myself. No checks on anything like turn signals or lights. No sticker for next oil change because their machine is down. read more

Today I stop by jiffy lube and got in right away ... Steven got me a coupon..,I was surprised at the price... Expected it to be more ... Steven is awesome and I really believe if he ever leave I'll find somewhere else... read more

Fast and friendly service! Went in for an oil change and was taken in to the bay right away.

Nelva, Billy and Ryan were so accommodating absolutely pleased with the friendly, professional service. I was greeted with a smile and all hands were on deck to service my vehicle,. You guys have earned my trust with my vehicle maintenance and repairs. Thank you to my neighborhood Jiffy Lube read more

Jiffy lube is always so quick and convenient. Brandon, Daniel and Andrew gave excellent service today. Thanks guys!