I brought my vehicle to Discount Auto Repair for an inspection and estimate. Hours later, I…read morereceived a message stating they had ordered parts and would receive them in 3-4 days. I called to inquire and was informed that a part on the engine "fell apart", making the vehicle no longer drivable. The repair cost $750. Nine days later, I picked up the vehicle to find the check engine light on, loud screeching noises, and unexpected shutdowns. They claimed their equipment was incompatible with my vehicle and couldn't diagnose the issue. I had to take the vehicle to the dealership for diagnostic and service. I don't recommend Discount Auto Repair and will never return.

I took my car to Discount Auto Repair on E Washington St in Indianapolis for what I thought was a…read moremajor problem. The technician called back shortly to say that after running diagnostics, no error codes showed up. Imagine my surprise and relief. Other repair shops - I will not name them, would have conveniently "found" a problem, made a fake repair, and then handed me an outrageous bill for work that had never been done. Discount Auto Repair ran the diagnostics at no charge and wished me happy holidays. You can't get much better service than that. If and when my car officially goes on the blink, I will gladly return to this shop for repair work.

The last time I had tires installed at this place, they scratched the rims of both my husband's and…read moremy vehicles. My brand new tire installed there is kept losing air and I returned to the store they told me there was a large piece of metal in my tire, but they couldn't show it to me. I rushed back to the bay to see what they were talking about and saw the employee high-fiving the manager while I was distressed about hearing there's a large piece of metal in my tire. They explained the reason they couldn't show it to me is because they threw it away, but they couldn't find the large piece of metal now a minute or so later. I complained about the store scratching the rims hto their corporate office but the complaint went back to the store manager, who was already aware of the situation and had done nothing about it. I had to take my car to the Belle Tire in Greenfield after the E Washington store informed me that the reason my new tires were leaking air was because a piece of metal was lodged in the tire. The Greenfield store replaced the tire valve stem, which had not been replaced when I had the new tires installed at the E Washington store. This was the reason for the tire's air leakage. Also when they claim to price match every time I paid a higher out-of-pocket price and had to apply for rebates online, which they mail out six or eight weeks after my application, it's not really a time-of-service price match. Instead, it's an attempt to match the price through rebates that you have to jump through a bunch of hoops to obtain after paying the higher price upfront. That's been my experience. I've been exclusively going to Costco now, and the prices and services are significantly better. I haven't had any issues after getting tires installed on three different vehicles. When Costco offers you a manufacturer's rebate, they handle all the paperwork and provide you with the discount upfront. You can't beat that.

I had a scheduled appt for 9am at the location on the northeast side near Costco. I sat for an hour…read moreand a half before they took the car back for a rim change on one tire. I was told it would only take about 40 mins. I have been here since 9 am and now it is 11:44. This is ridiculous!!!! What is the point of having appts if it means nothing. If there is a slow up as things happen communicate to your customer. Simple communication goes a long way! I will never is place again and will tell others not to also!

My car had an exhaust issue they got me in quickly and fixed it the same day…read more Definitely recommend

Don't recommend their communication is horrible. They let your car just sit until you call multiple…read moretimes to check to see what's been done. Brought my car in for inspection on a thursday morning when they opened I called on monday just for them to say I'm next up. How long should an inspection take ??? Just to find out they can't work on my car don't go here you'll be disappointed.

Great service and staff. Would recommend to anyone. Keep up the great work. Always have a something…read moregoing on with one of my vehicles

We asked them to service our RV. They were very accomdating…read more The whole check in, conversations, checkout transaction was very smooth and professional. The work was done as promised and the charges were very reasonable. It was a pleasure doing business with them! They have my business!

9/5/2018 Walmart Auto Center 5pm…read more I went to Walmart for a reasonably priced battery and prompt, courteous installation. I regret my choice. 5 years ago I purchased a $60 battery for my car from Walmart in Arizona. I received a good value and fast installation. Recently I discovered that my battery was finally in need of replacement. I had priced it at AutoZone for approximately $120. I have always received excellent service from AutoZone and they are happy to complete small installations quickly at no extra charge. When the day came to replace the battery, I chose this Walmart location assuming I would find a battery priced close to $60 (certainly no more than $75) and receive the same great service I experienced in Arizona. WRONG! This Walmart carried only 1 brand of battery and charged $120. I was disappointed but decided to purchase from Walmart because I was already there, the automotive center did not appear busy, and I had an appointment nearby in 1-hour (6pm). I was told it may take 45 minutes. At 5:45 I began to observe the technicians in the shop. 3 gentlemen were gathered around a computer I thought they might be consulting on a repair, but the men began laughing and one started showing the others something on his cellphone I continued to watch them. Two of the men went to my car which had been inside the shop for 25 minutes with the hood up. *Only one other car was in the shop for an oil change. 2 technicians stood together at my vehicle chatting when one reached in and began turning a wrench on the battery. I hoped he was finishing the installation, but it became apparent he was only starting the removal of the old battery. I looked on in disbelief as the workers moved with a casual air, chatting and spitting snuff-spit into an open trash barrel. At 6:05 I was getting anxious due to being late for an appointment that was important to me and scheduled 3 weeks ago. The technician was checking the tire air pressure when I caught the supervisor and asked if the installation was complete and explained that I needed to leave. Even when I was clear about needing the employees to wrap things up quickly, no one seemed to exert any effort to be expedient. Employees plodded through the motions oblivious to my needs as the customer, and I detected a hint of sarcasm when the cashier remarked to no one in particular, "She's in a hurry." Was that a mocking tone in her voice? So, I will never bring my time and money to the Walmart again. I have already boycotted the store in general and now I add the automotive center to that list. Fortunately, AutoZone will gladly take me back. I am grateful for a corporate culture that values service with the sale and I will never again think of Walmart as a money or time value.

The employees are friendly and very helpful. They got the oil and filters changed super fast…read more Then walked me through resetting it on my new car. I can't stress how nice the employees are enough

As soon as I arrived Steve directed me to lane 2 and came out with a bottled water and a Reese's…read moreTake 5. He was extremely cordial and I really appreciated that. I explained that my dash said 15% and according to my last oil change sticker I have approx 600 miles left. After I popped the hood and pulled in with Eric's guidance he came to my window and asked when was my last oil change and I told him and explained what the dash and sticker stated. He said I could drive up to 8k miles between oil changes. The oil was still clean and it didn't need to be changed right now. Steve came back over and stated that they were honest people ( I sincerely appreciate that) and that I didn't need to pay $100 right now. Eric asked me the mileage on my truck and wrote me out another oil change sticker adding 3K to the total. Steve came back over while Eric closed up the hood and changed my dash from 15% back to 100% and told me when it gets down to 20% to come back and see them. I have to say this is my 2nd time at a Take 5 (the first was in Greenwood) and both experiences have been exceptional!

Car was stuck at work. Would not crank. Mechanic came out and diagnosed the problem as the starter…read more We got it started one more time and changed it out with a new one the next morning. Car has been running perfect ever since. Highly recommended.