Carlos was very helpful and professional he had a lot of knowledge that was helpful everyone the is very helpful and professional and dose there servi in real time read more

Whole staff was incredibly responsive and easy to work with. Jose went above and beyond to make sure my needs were met. Was in and out in 40 minutes for an oil change & more. Thanks guys! read more

David is the best he always friendly and very knowledgeable about cars. I trust jiffy lube 100% and they always take good care of me. Thank you so much. Love coming her they are fast and reasonable. read more

My car was there for a service. They lost my key and didn't take any responsibility There was a guy Angel, with a rude attitude blaming me for that. I will never go back and definitely do not recommend others read more

Came in without an appointment for an oil change. The worker was so sweet and kind and he helped us right away. My oil change was completed in less than 8 minutes! read more

This Jiffy Lube and not sure if every Jiffy Lube, sounds like a rip off. To have them use your own brought oil and filter, it costs $44.99 and you CAN'T use any coupons. The cost of their conventional oil change is $44.99 and you CAN use their coupon. Something doesn't add up. read more

Good experience very reliable quick in and out got a free car wash with the service as well!

I needed an oil change and they did it within like 10 minutes fastest service I think I've ever gotten.

I went to Jiffy Lube and The Auto Guy helped me right away! They are awesome! Thank you so much! Elaine read more

Jiffy Lube Oil Change - Auto Repair Near Me - Irvine, California

Nice location :) I came to get a car wash and an oil change. Will be coming back next time for sure

I had my tires changed, I received an excellent service by Ricardo and Logan. They went extra mile to make this process faster, I really appreciate their quick and professional service read more

I truthfully couldn't thank this place enough. I came super late for an oil change and they still did it. They are professional, cleanly, and thorough. Thank you guys! read more

David was fantastic. His staff were as well! Professional and fast. Initially I went to Valvoline and they told me they didn't have the oil for my car and they wouldn't have it for months. I called Jiffy Lube , David answered 12 minutes I was there .. he was professional . I was in and out in 20 minutes and I will go back for my next oil change. read more

The guys who work here are awesome! They are honest, do a good thorough job and highly efficient. I always go here for an oil change but they make sure that I am up to date with other aspects of my car maintenance whether it be replacing filters, rotating tires, replacing spark plugs, etc. An oil change usually takes 35 minutes if they aren't busy. I recommend going first thing in the morning or on a weekday as the weekends will be packed if you don't come early. Make sure to bring coupons, they have some on their yelp page, on their website and the best ones are mailed to you. The wait is not too bad either as they give you free coffee and WiFi. Make sure to take advantage of the free car wash and vacuum that comes with each oil change :)! read more

I thought the Irvine location would be classier, but I was wrong. I've always had mixed feelings about this company, but after today I have concluded that I will no longer go to Jiffy Lube. I started going to here because I don't drive pass Hardin Honda anymore and Jiffy Lube is close to home. I thought I could trust these guys, so I let my intuitive cheap Asian person guard down. They took that as a green light to bend me over and screw me. These guys up sell like crazy, so just make sure you understand what they are trying to sell you before you say okay. I was going to go on a long road trip so let them do some other services on my car including recharging my air conditioner and flushing out my radiator that I would normally do elsewhere. These two services cost me about 250 bucks. Maybe my expectations are high, but when people tell me they are recharging my A/C, I expected the air conditioner to be cold to the point my nose gets runny at max cold Right now, it's just cool enough so my armpits stay dry. I also let these guys flush out my radiator. I noticed for the past couple days that the fan under my hood would continue to run, even after I turned off my engine. I checked and noticed that there was no coolant in the reserve tank. That's not normal. I ended up flushing the radiator myself, which took no longer than 30 minutes and cost less than 20 bucks. I got a lecture from the guy that worked there saying I am damaging my car and you need a special machine to flush out the radiator. Although I will miss their speedy service and vacuumed floors, I rather get my car worked on by a Honda dealership. A little about my Credentials: I was one of those Asian kids with the hooked up civic throughout high school and college. Since no girls were ever attracted to me; I had a lot of time on my hands to install car parts and pretend I was Brian O'Conner from Fast and the Furious. I raced just about anything with 4 wheels... mostly the Post Man or the Ice Cream truck. read more

Every time I come here I always have flawless customer service. They are always fast and friendly, also bring your wireless tablet or laptop with you! They offer free wifi and free Starbucks coffee! Their prices are really reasonable too, especially with the $15 off you get when you check in! Be sure to ask for Sam, that guy is the best. I was reading a bunch of reviews and I was wondering if it was just friends of his he was hiring to commit, but he really is just a good person. He goes through any concerns they have with your car, and tell you honest answers. Like, you may need to have something changed, or when you should have it changed by. So you don't fee pressured right away to get everything at once. I like this place, and I will continue to come back! read more

Alex the manager turned this visit around. Although a busy shop I was not greeted correctly at the start and was confused where to go there was no sign to stop before the racks where they fix your car. The attendant didn't fully address me and failed to communicate instructions properly. I was confused. When I went to far and almost hit my car. Another attendant kept yelling at me repeatedly to back up this distracted me from focusing. This really was not a good start. I apologized I heard him wrong however he escalated the interaction and did not even admit any fault. I would think in terms of health and safety If the bay was left unattended There should have a small rope or sign so cars know where to wait. Both attendants tried to refuse my business telling me to o go somewhere else. Stunned I did ask for The manager. Alex was called and totally de escalated the situation and made me have confidence in my car was going to be responsibly served at their business. I waited patiently and he did the service himself. Thank you for listening and understand my initial frustration. Not sure if I would go again but this negative customer service situation was turned around by Alex. Thank you. You also get a free car wash which was an added bonus! Might go again for that. read more

This location it ok... fast, friendly, but the guy that helped me looked high, fortunately he wasn't doing the work on my car. I would recommend jiffy lube for oil change service. read more

Jiffy Lube Oil Change - Address confirmation - Auto Repair Near Me - Irvine, California

It's pretty easy here, and I also believe the oil change price is fair. Each time its taken about 20 minutes from start to finish. The wait room has TV, free coffee and bathroom. Free drive-through carwash with the oil service. *** While you are waiting... Log in to YELP or Retail Therapy app for some super good coupons. This last oil service I was able to find a coupon for $15 off! *** I gave 4 stars because I think the upsell here is too much. While you are in the wait room prepare yourself for the tech to come in and offer wiper blades, air filter changes, etc. read more

It was my first time getting my car serviced at Jiffy Lube and I had a great experience! As soon as I pulled up, a technician asked me what type of service I needed. I was just there for an oil change but he told me that it would be a good idea to get some other things checked out also. After explaining to him that I know absolutely nothing about car maintenance, he pulled up some diagrams and pictures and explained exactly what they were going to do to my car and why it was necessary. Then he escorted me to the waiting area. After about half an hour, everything was done! These guys are quick! read more

I did a drive thru oil change. It was $100 .. kind of a rip off for a 4 cylinder sedan. And the paperwork said I needed new windshield wipers when they were brand new wipers. When I asked them why I needed new ones, they said "oh they just looked a little worn." ... they were brand new ! read more

I am very grateful to the friendly employees here! My battery died and after getting it jumped I kade it to this location and they were able to test and replace my battery right away. I don't think I was there longer than 20-30 minutes total and everyone was very nice! They even showed me the battery test, which is really nice as a woman because it's been common for people to try to take advantage of my not knowing all ins and outs of vehicle maintenance. read more

I have come here a few times to get my oil changed, and the service was always quick and easy, and you get a free car wash. Unfortunately after my experience the other day, I will never go back. I obviously have no way of proving this happened, but after getting my oil changed, and having the gentleman open my car door for me, I didn't realize till I got home that there was a dent in my driver side door right above my door handle. My car is black and the location of the dent is in a spot that is very hard to miss, so I definitely would have noticed it before my arrival. I understand that things happen, but I am extremely disappointed that the workers didn't tell me what happened. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Irvine, California

This location offers a free car wash with oil change. There is also a 20% off coupon in the mail or $12 off a conventional oil change. The car wash next door is actually my go to spot so it works out. Not sure why the reviews are so low but I like that this location is a one stop shop with the car wash. You can use the discount and get the free wash simultaneously they don't exclude deals. All in all they were busy but the waiting area is huge. There's also honeymee walking distance and a nail salon nearby if you don't feel like waiting there. I can't attest to any other services here but I like this location for getting an oil change and would recommend! :) read more

They close at 7. Showed up at 6:30 and this man turned me away, didn't even ask what it was I was coming in for nor did he even know if what I needed would have only taken 10 minutes. Lazy employees read more

Service was good, but I wasn't fond of one of the service writers. Constantly trying to upsell, when all I asked for was a synthetic oil change. -I do my own maintenance, but I had a trip coming up that weekend and needed a quick oil change while on my lunch break from the office to get it done with. FYI- Also worth noting, the only available oil here is Penzoil. read more

Jiffy Lube Oil Change - Waiting room area. - Auto Repair Near Me - Irvine, California

Quick and Easy. Great service Definitely coming back Stag very friendly and good prices read more

I went in to this Jiffy Lube for the first time. I was greeted by one of the men on the floor, Carlos. He displayed some of the most exceptional customer service I have ever encountered. He was not only friendly but extremely knowledgeable and explained to me what the numbers and letters showing on my dashboard meant. Throughout the visit it seemed like he was going the extra step just to ensure that my customer experience was a pleasant and memorable one. Not to completely disregard or disrespect his coworkers but I saw how they were interacting with customers vs the way I was being treated and it was night and day. They weren't rude by any means but seemed to be just doing their job. Carlos sounded like he was a manager or executive with his confidence and how eager he was to help. I am nobody special nor was I dressed up anything beyond casual but I felt like a VIP. They need to find a way for Carlos to train and teach new employees to be as good. Thanks Carlos for making a mundane task like an oil change into a positive interaction that I'm happy to spread the word about. Hope your bosses notice read more

Just left this place. Do not come here. 2 years ago it used to have great service, now, the technicians are not friendly, nor experienced. They spend more time upselling products then doing the job. I asked about the mileage sticker in my car, they said they put it in, they didn't. They changed my interior air filter and trashed my glove compartment. Car wash is connected to the place which you would think would be a positive but those employees just come into Jiffy Lube and hang out and talk. I'd blame the manager who is either not there or doesn't care. Last time wasn't a good experience either. Thought I'd give it another try, but same experience. Will not be returning. It is a shame, since it is close to work. read more

I just wanted to say a big THANK YOU to Julio and the guys over at this Jiffy Lube location! I came around 4 PM on a Friday and they were quick and friendly. Ruben showed me how filthy my filters were and replaced them for me. Which I agreed needed to be switched out! I showed a screenshot of my coupon which was honored when it came time to pay. A free cash was included which I thought was pretty nice. I'll definitely be back when my car needs to be serviced again. read more

Accidentally quoted me the wrong price for a coolant flush and they made it right. Fast service I was first in line. Great crew, very professional and even asked to throw my liner trash before I left. read more

Good service! I always come here to get the best car washes. I even told other people about this

My son brought his 2015 Hyundai Elantra in for an oil change on March 5. This car has a plastic splash shield underneath the engine that must be removed in order to gain access to the oil pan and filter. This pan has 6 metal 10mm hex bolts. (I know because I normally do the oil changes and have removed the cover many times. The last oil change was done by me and I replaced the 6 bolts.) After the oil recent change at Jiffy Lube, my son had to drive 400 miles up north. After getting on the freeway, he called me and said that there was a weird noise coming from under the car at freeway speed. Fortunately he was close by to a relatives house, so he pulled in and had them check it out. THERE WERE 3 MISSING BOLTS ON THE PAN and it was catching the wind underneath and vibrating. How does one take off 6 bolts and only put back 3?! I will take my business elsewhere. Do not get your car serviced here. read more

Good service as usual friendly too what else can I say so I can get my Yelp discount? Stopped by Del Taco and grabbed a taco.

The older mechanics were very helpful and polite but the younger guys are super rude/sassy and need a lesson in customer service.

This location has been my go to Jiffy Lube for the last couple of years for oil change and tire rotation. Today, I parked my car at 5pm, gets a write up by 5:04pm and out of the door by 530pm. Fast and easy! Now, I think JL is a 5 stars concept and experience. But there is always room for improvements, like maybe bigger discount for repeat customers or some sort of loyalty program. ;) Also, here is a few things that could have gone better. * I never see coffee pots on the table. I skipped coffee last time but asked for a pod today. * My car was ready but no one come to me when its done. I saw it in a parking space so I reached out to one of the service guys to take care of payment. I could have left a few minutes sooner. :) * Not a big deal for me- windows not washed even though the invoice said completed. Instead, I got a free wash coupon to the Fast 5 car wash next door. Its actually a plus in my book. I will take free car wash over window cleaning. The coupon is good for the month so I will save it for another day. One last note: Jiffy Lube, like other quick lube places, charge a premium pricing. Cheaper than the dealer and more expensive than some independent shops.(you often need appointments and can take up to 1-3 +hours of wait time) If your car takes more than 5 quarts like mine, you will pay additional $ on top of list price. I paid additional 14 dollars for the extra 1.4 quarts of synthetic. read more

Awesome service! I've been here maybe twice now and wouldn't go anywhere else. My boyfriend has a monthly membership here and loves it!

Literally in & out in 30 minutes. I Got an oil change on car with synthetic oil. Expensive yes. I also got a/c filter that needed to replaced & oil change $168, w/10 discount on Yelp & 10% off filters & still paid 146$. Felt cheated. I would honestly go else where, bc of it. 3 stars for cost. Doesn't mean 30 min & increase cost. Happy oil change was done, but not happy with payment. I understand that synthetic is more. But I normally pay $60 tops 70$ on just oil change. Mmmm tv room inside. Done over it. read more

Jiffy Lube Oil Change - Tv room - Auto Repair Near Me - Irvine, California

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They treated us like a number. I wouldn't recommend them. All of my tire valve caps are missing. They either stole my caps or forgotten to put them back. Quality? He lied to me when I asked him when / how did he check for my brake fluid. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Irvine, California

Fast and awesome service, totally professional. Just went there on 9/17/19 James and Julio were a great help I will definitely be going back for future service on my vehicle. read more