Had a tire fixed in record time 10 mins Great service and…read morefair price I would recommend Ramos

I stumbled across this place while washing my truck across the street on Saturday, after inquiring…read morewith them about doing a brake job on my work truck "Ram 1500" they told me they could do it on Sunday in the morning, so here I am. After inspecting my brakes, they came to the conclusion that I needed two rear rotors and rear brakes and that my front brakes had some life left on them. I asked them to just replace them all and was quoted.$740. DEAL Not only did I think the price was fair, but I admired the professionalism and organization within the shop. It's small independent neighborhood automotive repair shops like this that I prefer to do business with. They care about their reputation and genuinely want to provide a service to their community that can be trusted,,, this is based off my first impression of them. Whenever you are looking to put new tires on your vehicle or have other service done to your vehicle, I highly recommend stopping in in consulting with Ramos Automotive before going anywhere else, I suspect you will not be disappointed in the service they provide at the affordable price.

Bought a groupon for an oil change, and this was the place. Pretty conveniently located off of the…read more55 in Santa Ana, so you won't have to worry about location. I came by on a weekday, and it was kinda busy! So plan accordingly. Luckily, it wasn't too bad, and the staff worked pretty fast. For someone who doesn't know about cars, I feel like this is a good place to tell everyone that you should definitely get a 2nd opinion before having anything besides oil done on your car here. I don't know enough to know what my car needs, but I think it's just a safe way to go for these kinds of things. The staff is super helpful, and the service was great! Can't complain there! There's really not much else to say! Easy to get in, easy to get out, and I didn't feel like they were too pushy on trying to upsell me on things. They were just doin' their jobs, so kudos to them. Especially with the groupon, the value proposition is pretty high. I think the only way to do it cheaper is to do it yourself, which I neither have the time nor skills for!

I don't know if they had change in staff, but I really had a good experience this Saturday…read moreafternoon. Took my daughter's car for oil change. All 3 bays full, but was attended to quickly. Techs were friendly and answered all kinds of dumb questions I had. Showed me the extremely dirty air filters the car had, but I decided to replace them on my own. $20 for cabin filter at Auto Zone beats $50ish dollars for having them do it. After using an online coupon, it came out to $80 using synthetic blend oil 4-5 quarts. LIFE HACK: get the online coupons and change filters and wipers yourself.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Excellent considerate service. Vehicle had embedded nail and Service technician handled issue…read moreimmediately, removing nail and putting me back on the road. No cost under the circumstances, I am a local neighbor. Highly recommend Chapman Auto Repair Service auto for quick and professional service.

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

I was referred here by one of my coworkers. This was my first oil change here and they guys are…read moreinformative and they look like they all have fun coming to work and happy employees are important to me. I never know whats true or not. They bring me oil colors so I can see the difference between my dirty colors and the new vibrant colors I should have. So of course I want my car to run great so im saying yes to every new filter and yes to every new fluid but Im not a mechanic so im trusting them like I've trusted my last oil change place. There is a good energy here and I hope they are doing everything they say they are doing because this is my only vehicle and Im a single mom with 2 teenagers. Between the 3 of us we are constantly going to and from everywhere. So far im happy with the service but I still have 3 guys under my hood. The real test will be how well we do until our next inspection. Based off my experience so far I will be back =). FYI: I was a committed customer to Valvoline Express off of Dyer and Main in Santa Ana but they did something I didnt like during my last oil change. So the last time I was there left a great review but before I drove off the guy brings me a list of all the things they did to my car and the only thing I recognized was Replaced windshield wiper. I knew for a fact they replaced them. They guy apologized and replaced them but now how do I know what else "they forgot" to do?

Update: Feb 17, 2026 - We realized today they also failed to fill the windshield wiper fluid. SMH…read more --- Been meaning to write this review for weeks, but the final straw came today when I found out yet again that the clowns working at this Oil Stop are either a.) incompetent or b.) did the equivalent of spitting in my food for an oil change establishment. 1. I sat through this oil change asking only for 1 thing upon pulling in- please check/fill the air in the tires because I have an alert on the dash that they're low. Literally was told I was all set and go to drive away, only to find the tires were still low and hadn't been touched. 2. The day after my oil change, I hear a grinding of sorts. Upon investigation, find that the plastic piece of the undercarriage was hanging down, not secured in place, and now torn up from the pavement from driving on it. (Mind you, they needed to remove this piece to change the oil.) My boyfriend takes it back, to be told it was "already like that" and when bf asks why they didn't mention it to me if it was already damaged, their response was "well, she's a woman". Unbelievable because shouldn't I be warned of a potential danger? 3. After they secured the damaged piece back, I am now getting an error on dash stating the front camera is blocked. Upon investigation, there is a clear finger print of OIL smeared over said camera. 4. I take the car for a minor repair to my normal place and they inform me the oil dipstick is BROKEN. Now, either these guys did this when they changed the oil, or again failed to tell me it was broken...in either case, they are trash. The funny thing is that the only thing they did to try and rectify anything was to give a 10% discount on my next oil change smh. DON'T TAKE YOUR CAR HERE. THEY'LL COST YOU MONEY AND ADD A HEADACHE ON TOP OF IT.

I dropped in for help diagnosing an inconsistent transmission issue on a rainy day, and the team…read morewas so welcoming & helpful. The owner took me for a test drive around the block to talk through the concern, had multiple sets of eyes look under the hood, and allowed me to stay in the vehicle while they worked so I could stay out of the rain. Ultimately, they didn't have what they needed to fix the issue, but they gave me the confidence I needed to take my car into the dealership for service. 10/10 would recommend for young women who are looking for friendly and honest service.

Hello everybody. This is a PSA to anyone thinking about coming here…read more This guy has an absolute lack of honesty and carelessness attitude towards his work. I had taken in my 2014 Lexus ES350 for a simple drain and fill. For context the vehicle has 130k miles and has had this service done 2 times and this was third. Vehicle has been maintained very well right. I had noticed the process was absurdly fast. I asked if he did all leveling procedures and ensure it was done the proper way. He assured me he tried and he's done this before by skipping these steps and it would make no difference. Keep in mind ive done this 2 other times and it can only be considered done with proper leveling. Anyways, I immediately notice super harsh shifting, erratic gear selecting, and a terrible jerk in the transmission. I had again called him and asked if he did the leveling procedure and if it was done correctly his response disregarded the need for a proper level because "this was his way of doing it". So I brought it to him to drive the vehicle, he had stated in verbatim "man these cars are terrible " "the transmission are known to go out by 60k & 80k miles" "yours is most likely on its way out". "It's the clutches not the fluid" "I am fairly experienced with this car and the and U660E. What he stated was absurd but there is always a possibility. So I took the car to the dealer for a mature vehicle inspection FROM LEXUS. my report had said the transmission was overfilled and would be 390$ to completely redo the service. I finally took action and had called to drain the excess fluid with a diagnostic tool and proper leveling procedure BUT BEFORE I NEEDED TO CONFIRM. I called the guy and asked if the leveling procedure was done and he said yes but it's not necessary. I finally got over the lying and mentioned I'd taken it to the dealer and they had mentioned it being overfilled and I said I don't want a fight I just need to know my next steps on how to solve this issue and I need honesty to correct whatever had been done. He finally admitted to having skipped the leveling procedure. Here is a picture of the amount of excess fluid. Absolutely terrible lack of honesty and complete carelessness in his service as a simple but tedious step which could have been avoided caused me to waste time and have to replace the fluid.

Amazing experience at this shop! They got my car taken care of so quickly without sacrificing…read morequality. The staff was incredibly friendly and helpful throughout the whole process, and the price was very fair. Highly recommend them for any car needs! If you need honest, quick, and affordable work done, go here! Thank you Carlos and Mike!!

Came in for a wheel alignment was told I needed 2 new front tires because they were worn out, my…read morefault for not checking. Came in the next day with the same attitude very friendly and caring and willing to answer questions highly recommend!

Came in for a required Smog check. Quick response time on the phone & super fast service. Were able…read moreto get me in with 20min of calling. Price as of 5/14/26 is $40. Highly recommend your one stop shop!!

Best Smog Check STAR station in Orange County * Low price…read morewith no hidden cost: Test + Certificate = Total $40 with Yelp check-in. * Fast & friendly service: Danny's staff offered me a chair. I sat for 10 minutes, and my Prius passed. * Honest diagnostic: My family have tested 6 different cars here for over 8 years. They never upsell us to repair anything vs. other smog check places did.