If I could give 0 stars I would. My husband took our van in for an oil change. We were charged $95. The oil life indicator on the van now says 20%. It was 30% when we took it in two days ago. I checked the dipstick - there is oil, but at the very bottom of the dipstick. I called the Jiffy Lube location, where they told me I probably had a leak. I wasn't allowed to speak to a manager because he was "really busy". I then called BS and was hung up on. DO NOT USE JIFFY LUBE. read more

I got great service from this location. I will go back because I like to use coupons. Brad

Just got off with Corporate explaining how my car has been Jiffy lube on 82nd st for 8 days now. Was charged for a valve vover gasket that was never replaced. Since learned the mechanic who has since been fired ,cracked my valve cover. Admitting the mechanic didnt install my valve cover gasket but charged me Keith ordered up valve cover . Going on 8 days since ordering my parts . Called Wednesday 7 days after part was ordered and told part was in and they would install gasket and valve cover. Called Thursday and told by EL that mechanic working on installing new parts had to leave for family emergency,took me to call, I had asked EL to keep me posted but took me to call. Called 3x this morning to find out if they where working on my car, No answer.This place after reading revirws has a history of damaging cars engines, either through incompetence or just a lack of hiring qualified tech. Just a reflection of poor customer service. Called corporate but its franchised, the Brand name Jiffylube doesnt mean much. This place by the reviews wont be in business with poor service .Id advice anyone thinking of using this location to be aware of this stores history. I wouldnt recommend even an oil change. Owner should go work at his franchise and see how poorly this dhop is ran. Im sure his business is down read more

We came in from a recommendation and were very impressed with the quality of service provided. Zae greeted me upon arrival, got me squared away and diagnosed. Myles got the work done and got the area cleaned very nicely after. Overall it was a great, speedy experience. Thank you gentlemen! read more

I've used Jiffy Lube periodically over the past ten years. However, my most recent visit at the Kansas City Zona Rosa location off I-29 and NW Barry Road Kansas City Missouri 64157. It was an exceptional experience, the most pleasant automotive repair I can ever remember having. Every team member who spoke with me had great customer service skills. from the young man who checked me in, to the mechanic who actually did the brake work and explained everything needed and why - with great patience, to the front end manager. This woman made me feel as if I was at a "high end" auto dealership. Kudos to the Jiffy Lube training program! You sure won me over (particularly the location 3089 on 6-22-23 at 2:56 p.m. read more

Great customer service and the service was quick. i appreciated the professionalism of both associates.

Excellent customer service, quick and efficient oil change, knowledgeable mechanics. Will return for future service needs!

Jiffy Lube has made getting an oil change even simpler since COVID-19. You never have to leave the comfort of your vehicle! The employees at this location have always been polite, clean and respectful of my time. They make it easy to keep coming back to them. read more

Came in on a Friday afternoon. They weren't busy. Able to drive right in. Service was quick. Told them I wanted an oil change & that's all I got. They didn't try to sell me additional service or other products. They diss give me a printout of what was "good vs ok vs needs attention" regarding my car. I'm not a car person so I appreciate them not trying to hustle me. I got the basic package bc they couldn't explicitly tell me the differences between the various oil types. I'd go back. read more

The Jiffy Lube in Liberty stripped two of my lug nuts in the process of rotating my tires. They couldn't fix the damage so they sent me to the Zona Rosa location. After speaking with management staff (Will and Myles) we reached an agreement for the Zona Rosa Jiffy Lube to replace the damaged parts at no cost to me. Quick and efficient, everything resolved to my satisfaction, and I'll drive 10 miles out of my way to get service from this location from here on out. read more

I came in for the standard oil change and I had the pleasure of meeting Shelly and William who both serviced my vehicle. They were extremely friendly and created a delightful and helpful experience! I was so very impressed and satisfied with the quality of customer service they provided that I'm actually looking forward to my next experience at Jiffy Lube! I never thought that would be something I would say! Haha. read more

I arrived for an oil change and to get my battery looked at since I had an alert for low voltage. Despite the signs for complimentary battery testing out front, the technician said he couldn't figure out how to test it and to take it to my dealership When I got home I smelled something burning and a few mins later came back and saw my fresh oil all in my driveway. This location doesn't answer their phone to top it all off read more

Jiffy Lube - Oil leaking in my driveway - Oil Change Stations Near Me - Kansas City, Missouri

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Excellent service ever single time! They get you in and out and explain what may be needed.

Checked in to get my oil changed in an out really fast. Great customer service Hailey was great. Make sure you go online check for coupons. I've had my oil changed here before and they always do an excellent job. read more

This places prices are higher than Willy Nelson - told my wife 191 bucks for a standard oil change and then actually stated that the reason that this was high was because it lasted 5000 miles (synthetic lasts 10k), went to the Toyota stealership just down the road and it was 70 bucks and that's a stealership!!! Up until I read the other reviews here on yelp and this happening, I always thought that oil change prices were dependent on the car and oil type ... evidentially I've just learned that I was wrong all these years and it seems to be dependent on the customers genitalia and these guys are douchebags waiting to service accordingly. They'll lube you up in a jiffy alright ! read more

The manager Alex is fantastic. He is always honest and has a plethora of knowledge to educate you on your vehicle. I will come back strictly because of him. read more

Being jiffy lube, it is easy to be upsold and be overpriced products including an $80 quote on synthetic oil "recommended" for my vehicle. But when it clearly says the presumptive maximum PSI as listed on the tire, these guys off of Barry Rd near Zona Rosa decided to pump my back tires to 60 PSI on one back tire, 50 on this back tire, and then under-inflate to 30 PSI on the two front tires. I took in my own oil, my own filter, they refused the $15 dollar coupon from which I already saved more than they were about to scam me out of, and for the icing of the cake, I overheard alot of discussion concerning "Hey do you know how much air to put in this tire?" "Yeah, I just look at the gauge here on the hose." "I don't know how much oil goes in here, maybe 5 quarts? Yeah 5 quarts (never bothers to look at dipstick)" "Sir we cannot close your air intake filter as the hinges are rusted, but you can buy them sometime " *air intake filter was easily tightly shut by me simply propping the hood and using the slightest elbow grease I ever had to muster in my car* mind you I usually change my oil, but decided to splurge this one time as I have make a 40 minute trip to Lawrence, KS tomorrow morning. According to Google, "Jiffy Lube is the only company in the quick oil change industry that has the distinction of being an Automotive Service Excellence (ASE) Certified Training Provider." I waited 48 minutes for a two other men to fumble on a car only to eventually have the manager escort their actions. At the end of this, I still spent $51 hard earned dollars for this one expense I could have spent a fraction at the cost doing at home. Attention to detail must be a focal point at this location or some serious accidents could be the result of this shop's fatal mistakes. They did the oil change, and it seems to be a clean job, but you can clearly see my pressure gauge did not lie as to the amount of careless air they put in. read more

Jiffy Lube - Oil Change Stations Near Me - Kansas City, Missouri

Alexander and his team of Zach and Malachi provided service to my 2007 Tucson today. They gave the old girl the TLC she needed and deserved. Thanks very much for prompt, courteous and thorough service. I'll be back! Denise read more

Wow first time at Jiffy Lube and I was very impressed! Service was really fast. They work in team effectively was definitely impressed on how knowledgeable and quick they were. Literally I was in the car while did they everything under 15min. Thank you Jiffy Lube team. You guys are the best for-sure. read more

I just tried to drop off my car for a quick oil change for my company car. 3 different people told me they would be right with me. Looking in the shop area I could see 3 employees barley working and talking amongst themselves mostly. I ended up waiting 20 minutes for someone to help me. When Kelly finally took my information she was very incompetent in the basics of a computer. She had to call for assistance 3 times to get it entered. I will not come back. UPDATE: They never called me back. I called them 10 minutes before they closed to ask when my car will be ready. She replied with a swift "oh yea that's ready" As if it had been ready for a considerable amount of time. Do not go here. read more

Been coming here for several years, different cars, they always do a good job. It's tough trying to do something that people really don't want to do, like getting a tooth filled. Oil changes keep going up in price, yet per barrel prices are half what they were a year ago, sounds like oil changes places are looking at record profits which = a good stock pick. Anyway, they do a job, do it right, and it was fairly quick. See you guys in another 10,000 miles. read more

Zach and Malachi did my oil change today, they were great! Informed me of the cost, showed me the air filter that needed to be replaced, and let me know the additional cost and total due. I was in and out in 15 min. Nice experience. Very professional. Thank you! read more

Always have great service at this Jiffy Lube location! Friendly employees and relatively quick service, as long as you go at a decent time. Wouldn't recommend weekend afternoons, but any time other than that has been great! read more

I had an oil leak from them not replacing the oil drain plug. I noticed small drips of oil in my garage floor. I took it back to them and the replaced the oil drain plug at no charge. The manager offered to come my home to clean the garage. He took my name and number told me that would call me when he was on his way. He never called me back. read more

I always get amazing quick service. Alex always informs when services are due with explanations without being pushy and adds any discounts that may apply to keep my car running it's best for the best price. read more

The person that came to talk to us about our issue argued with us and told us that we were flat out wrong about what we saw under our car. He said that we couldn't possibly have seen that the oil filter was loose and that if it had been the loose something different would have happened. Why would we make it up? He raised his voice and used profane language. As we drove away he chased us and yelled some more. I have never seen such unprofessional behavior for no reason at all. We came to jiffy lube for help and we were met with condescension and discouragement. I will never go to any Jiffy Lube because of this experience. How do they stay in business with such poor customer service? It's mind blowing. read more

Got the "Deluxe Oil Change" for my car today. They were quick and courteous, and even helped me scrape a sticker off my windshield without charge. They proactively checked all my systems and talked me through everything they did. My car is running like a dream now - I've never felt so great about a mechanic service before. read more

DO NOT GO HERE. I tried to give this place ZERO stars, but it had to make me do at least 1. I will not recommend it nor go back. I spent $248 on an oil service and transmission service. I noticed my 2013 Chevrolet Equinox sounded different over the past few weeks. I had my vehicle looked at, and there was NO air filter! I spend $42 purchasing an air filter and installing it myself. I go back to this location to see if they would make it right, but they would only refund me $27; which is the cost of the air filter they sell. This is unacceptable. This could have done major damage to my engine. I then called Jiffy Lube corporate customer service. After 1 hour, 20 minutes, and 8 seconds on being on hold, I decided I would finally hang up. I did not want to hang up, just to see how long it would take. I finally gave up. DO NOT GO HERE. read more

Although I purchased a $25 Groupon coupon, they tried to sell me synthetic oil which would add another $125 to my bill. I refused and was told I still needed to pay $35 for the oil change. That made it a $60 oil change. That's just nuts! Other local shops offer an (on sale) oil change for $21.95. This Goupon purchase was a waste of money and Jiffy Lube.....a ripoff. read more

We stopped in for an oil change and was told it would be 30 minutes which was important to us as we had somewhere to be. Apparently there were computer issues, but not one employee came to warn us of an extended wait...even after assuring us it was a much shorter wait. 95 minutes and $100 later, we walked out with a very unapologetic sorry for your wait. 5 employees standing around. We will not return. read more

went to this jiffy lube before i got back on the road to head home from kansas city. the early bird special was GREAT. between 7am and 10am they give 10 bucks off ANY service that you order for your vehicle. i got 3 services and saved 30 bucks. what would have cost me 100 bucks ended up being 70. also, the BEST customer service i have received in 2011 and the BEST auto service i have ever received. i totally recommend this place read more

Went in earlier today and got an oil change and tire rotation. The staff was friendly. Arrived at 9:45 and didn't get out of there until 11. I almost missed my tee time because of the delay. They were busy and I understand that, but there were two people that arrived after me and left before me. That was upsetting. I saw the manager come in and out of the reception area multiple times to talk to people about their air filters (he was 1/3 on the sales while I was sitting there). They didn't seem to be in a hurry even though all the bays were being used with people waiting to get in. They gave me $5 off for the delay which is the only reason I put 2 stars. Also, don't get high mileage oil here, it cost me $55 for it as opposed to $35-$45 elsewhere. Will not be returning. read more

My experience was fantastic; thank you! I will be back and appreciate both of the gentlemen that worked with me on New Years Eve day :) I don't find it over priced compared to other high mileage oil changes (synthetic) AND they vacuum the interior and clean the outside of all windows. Also, I like the "top off" between oil changes, nice addition. Yeah, pricey...but I think it's worth the cost, just my opinion. read more

First time at Jiffy Lube and these guys were FANTASTIC. I used to take my vehicle to the dealership but I just found a new place to call home. Thank you for supporting the troops. read more

Never had a better oil change experience. Rolled in, they took great care of me, and was out in 25 minutes. Experts knew exactly what I needed and were friendly and professional! read more

I am giving 5 stars specifically because Devin W. was so pleasant to work with. He explained everything so clearly. They got us in quickly and didn't feel pressured to buy extra things. Devin had excellent customer service and hope he's there next time. read more

NEVER AGAIN will I step foot in a Jiffy Lube!!! I will convince all of my family, friends, colleagues and anyone else willing to listen to me to never go to Jiffy Lube. The other day I convinced a co-worker to go to National Tire & Battery instead, because you can set an appointment and they change your oil for $23 including a tire rotation if needed. (Go there instead!!) I took my car in for an oil change and as I drove away something wasn't right. Long story short, Jiffy Lube didn't properly reassemble the intake manifold box (NOTE: I am not car savvy so that's paraphrased of what I remember the mechanic telling me that looked at my car). After getting my car towed to the mechanic and having the mechanic fix the problem that Jiffy Lube caused, I went back to Jiffy Lube to ask for some help with my bill since they were the cause of my unnecessary visit to the mechanic and they did nothing. The manager acknowledged that it was possible they messed up but did absolutely ZERO to restore any confidence in them. For that, NEVER AGAIN!! read more

I really like this Jiffy Lube location. The mechanics and service clerks are vey polite. Most of the time I don't have to wait very long for my car to be serviced. I have had nothing but good experiences here. read more

It seems a bit overpriced here but I'm overdue and on a tight schedule. The service technicians were nice enough...They cleaned my windows, aired up my tires as, etc. read more

Got a quick safety inspection and oil change by the crew here. Showed up unexpectedly and was out in 20 minutes. Great crew and Wyatt is very cute! read more