I arrived around 5:15 pm on a Friday with a low oil light. They already had a line. Even though they were busy, and it was almost closing time, the staff was kind and thorough. David did a great job, and even found a missing item hidden somewhere it shouldn't have been. read more

I was really impressed with the crew. They were polite and attentive to their cleanup when the job was completed. They all went out of their way to greet you or wish you well when you left. The prices were more than reasonable compared to other places I've been to (where the employees don't even acknowledge you). I've never had a complaint about their work. My only complaint is how they line you up when they're busy. read more

I'm always impressed when I come here. The people are friendly, service is great, it's timely, they're thorough and transparent. What more could you want? read more

Johnny helped us out of a bind when our car's oil leaked completely out! He was very informative and explained the situation in detail. He saved our family trip! Thank you so much!!! read more

Service is always fast here. The staff is always really nice and polite. Satisfied with their service. read more

Jiffy Lube Oil Change - Service - Auto Repair Near Me - Pomona, California

First and last time I ever go to a Jiffy Lube. Bought my mom a new car a few months back and we took a trip to LA. Wanted to get the first oil change In before we came back up to NorCal. I saw the ratings were decent here so we gave it a shot. Provider said we had to wait in the lobby, which I thought the whole point of a drive through you can sit in your car , at least where my normal spot I go to I can. Also who ever took the oil filter off from below the car didn't put the cover back on right or at all, heard the car making a noise after we left and the cover was just being dragged and it scared my mom. Also they didn't reset the maintenance light. I get it's little things but for $129 I would think that my car would be taken care of and I'd have no worries leaving. Now when the car cools off from our trip ima have to check to see what else was "done/not done" read more

Johnny provided great and thorough, customer service, from my initial phone call, to completion of service! The whole team was very helpful. I am a customer for life, because they were honest, and didn't pressure me to post for other services. read more

I just got my oil change and Johnny is the man! Very professional event through a rush!

Manager, Johnny, and his staff are knowledgeable, quick and friendly! They usually get me in and out for an oil change within 15-20 minutes, including checking the other car fluids and tires. read more

Thank you David for doing a great job on our oil change and servicing our vehicle every time! Your customer service is outstanding and always professional. Great staff and place to for all your vehicle needs. Jiffy Lube on Garey Ave in Pomona read more

Greeted immediately, waiting area has a tv to the pass the time with the ac on for a hot summer day. Friendly service and knowledge techs. *Used a code for $26 off and they only took $20 off. read more

Jiffy Lube Oil Change - Tv to pass the time - Auto Repair Near Me - Pomona, California

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AWESOME EXPERIENCE AGAIN TODAY 03/22/25 I didn't think the reviews could get any better for thIs Jiffy Lube (Pomona, Garey Ave) location, I had no idea that besides Oil changes they perform many other jobs on your car, Well guess what I found out today after my car started shooting out liquids all over the street that they also fix Heater hoses? That was the problem I had and again as usual They were able to fix it and at reasonable prices!!! AMAZING PEOPLE WORK THERE, This time I met JOHNNY, amazing guy, very professional, what a nice guy, him and the team investigated my vehicle and figured out a plan of attack, Explained what they would do to remedy my "problem" and quoted me a price and explained exactly what I would pay for, GREAT PRICES!!!!! I'm glad they were able to fix my vehicle, But I'm not surprised after previously meeting MGR.DAVID this was just another service that "exceeded" my expectations, DAVID is amazing, There are no words to explain him or what he does, He and his team again need to be recognised for all they do,OVERALL AMAZING CUSTOMER SERVICE, Again I've also let there upper management know about this "latest" example of great service ... DAVID and JOHNNY Thank you again for everything you do, YOU HAVE GAINED A CUSTOMER FOR LIFE!!!! KEEP UP THE GREAT WORK!!!! REGARDS C.B read more

I needed a quick oil change and a few smaller items fixed on my sons car. Johnny greeted me with a nice smile and kind demeanor. He answered all my questions and took care of me quickly. This shop was quick and took care of everything. All employees made me feel welcomed and were very kind. Big props to Johnny for his excellent service! read more

Came here for an oil change. It was $110 for the oil change and inspection. Go on Jiffy Lube's website to get discounts on the service. I also felt like I was being uncharged for other services not needed. Check your local dealership prior to coming here. I found out that my dealership (Honda) only charges $54.99 for the same service. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pomona, California

I told them I was in a rush, David immediately helped me and told me he could do it in time. I heard him say; "Send it in!" And the entire crew pulled all the stops while working on several vehichles. read more

This location will overcharge you for a lift car inspection. They charge I think she said $76 or $79 somewhere around there. I called spoke to Johnny other different Jiffy Lube locations and they are mostly charged $47.05 I've had car inspections before and it's a little poop piece of cake work that they do for them to overcharge that much. It's not cool and it's not OK. You guys should be reasonable to customer so you can keep consistent Client to come in the second somebody see 70 something dollars to pay nobody's gonna do that unless they absolutely have no knowledge to call other locations. I'm very disappointed at this place. It's not the first bad experience. I've had. I didn't get one before because it was a necessary, but for this, it's just crazy stupid like what they're charging is ridiculous and it's embarrassing. I was embarrassed for them. I spoke to the manager, and he said that he would speak to the manager above him, but it's like it doesn't really matter cause I know they're not gonna do anything about it so save yourself a headache and go to other locations nearby where they charge An actual reasonable price for the job being done. read more

Was in and out within 20 minutes. I called to do a price check in when I showed up. That's exactly what they quoted me. No funny stuff or extra items needed. Super quick efficient and friendly. I will be back. read more

I made an appointment and found my work was done in a very timely fashion. The service was impeccable - I felt they were careful to discuss what needed to be done for my car, were friendly, and got me out and back on the road. I couldn't do everything that my car needed today - just an oil change - but happy to come back next month for filters. I didn't catch the name of the gentleman at the counter tonight (4 PM 12/20/2024), but he gave me a fist bump and he did a great job. Very happy with service. read more

I didn't wait long to get seen at all. Service was Super quick and very friendly. Will come back here.

David is honest, kind and an expert at what he does. He's so intuitive and knowledgeable and never oversells services. I feel safe with him as a single mom who drives far too much. I'd vote for him for president if he were on the ballot. : ) congrats on 5 years!!! read more

I took my son-in-law's truck to Jiffy Lube for an oil change. I was told an estimation and it was right on the money. They didn't even try and sell me anything extra... which I appreciated. It took 45 minutes... which allowed me to run around the corner and go shopping. The truck was waiting for me in the parking lot. They even gave me a senior discount. read more

I came here previously for an oil change and paid ~$80 for the signature synthetic oil change with the coupon found on their website. Service was good and everything went smoothly. I came here again and waited 1 hour only for them to tell me that they did not have my oil filter and could not change my oil. It was a bit upsetting. I would recommend calling before hand to make sure they have the necessary supplies to fix your car! read more

Incredible and fast oil change despite me coming an hour till close and the garage full with cars. Didn't catch the names of the people who helped but they are hard working! Appreciate them getting me in and out so quick read more

Worse service ever !!!' Never go here !!!'!!! There are no cars in the bay and they don't want to change my oil because they are busy smoking weed . read more

Took my car to jiffy lube at upland and they diagnosed this problem after the mechanics here at Pomona . Kept telling me something else . If I didn't go to the other locations I wouldn't have found out the cause of all this . Paid $115 to grease pin and diagnose issue after a lot of arguing with many managers I got the parts I was supposed to get . Avoid this place . I did not pay for cheap parts ! And mechanics who are unaware what they were doing read more

I dont use car maintenance shops at all whatsoever , I don't like dealerships and shops , but when I do I go to this JIFFY LUBE in Pomona , JORDI and his team are amazing , great customer service skills , extremely helpful , attentive to details and they help me with keeping my car PURRING Like a happy joyful kitten. Definitely got them on my speed dial whenever I need help keeping my car in great shape !! JORDI You and your crew 0-to-100 real quick !! The BEST !!! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pomona, California

I brought a company fleet vehicle in on a Saturday, unfortunately I didn't have all of the information the ship needed, but Johnny really went out of his way to make sure my experience went smooth. read more

David, store manager. I would like to thank you for your great SVC you provided my daughter on Friday 11/22/2024. Your explanations regarding addition vehicle needs is greatly appreciated. Your extremely professional & your integrity is truly appreciated by my family. Greg Garrison, La Verne ... read more

I went to the West Civina business and the staff members were polite and greetful. The mechanics told me what was wrong and what I needed which pretty much went with what I already knew. They did not try to over sell other stuff and the time worked on my car was reasonable. Thank you guys read more

Employees were very polite. They vacuumed my car, put air in my tires and topped up my fluids ( except coolant and brake fluid- that costs extra) and showed me the dipstick with fresh oil. You can get a $20 off coupon on Yelp or their website. The 4 out of 5 stars is not a reflection on the staff, it's because $120 for an oil change is a bit exorbitant. read more

The employees were extremely condescending. I went in for a standard oil change and ended up paying over double what I am used to. The experience was so uncomfortable that even customers in the lobby were talking amongst themselves sort of poking fun as to why the employees tried to snake me and upcharge me almost 450$ for things that were unnecessary. read more

Snail paced service on a weekday morning. Don't come here if you want fast service. One car already in the bay when I arrived and waited over 30 min before they even started on my oil change read more

Still the best place to get an oil change. I love coming here because they don't pressure me or do any hidden charges for any services. The Pomona Jiffy Lube has the best team. They educate me on things that need to be done to my car. I highly recommend coming here to get an oil change or any other services they may offer! read more

Stopped here before work and service was great and fast! Johnny was a huge help! Definitely would recommend.

Nordic and his team were extremely helpful! We got a free vehicle check and it was extensive without taking long at all. Wonderful service!

Came in here for an oil change and tire rotation. Was able to get 20% off with a yelp check in so that was a plus. The technicians were very helpful and had great customer service. I came at a pretty chill time and was in and out of there. My only gripe is that there was only one bay that could perform tire rotations and at the time i came in there was a car already in that bay and i wasn't able to get my tires rotated. Great service nonetheless. Will be back for future oil changes. read more

David, Taylor and Alex were amazing!! I love this location! So helpful and sweet! I've been here about a handful of times and everyone was always so nice and helpful!! read more

I just did my oil change here today. The assistant manager Jordi was very accommodating and did it with a great attitude along with his other crew members. Definitely recommending coming to this jiffy lube. Thanks guys. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Pomona, California

I find Jiffy Lube to be over priced and not reputable. I had my oriole change done recently I drove home and the valve that should've been tightened we're not tight I have to pay $2000 to repair this. read more

TLDR: Great service, straightforward, no BS, and transparent with what they do and charge you for! I called this morning asking if I needed to make an appointment for an oil change and they said no need, just come in. I get there, they got me settled in right away, they service the car, take my information down, waited for about 15 minutes and DONE. I'll definitely be coming back again. read more