I went to this store today 2025 and realized I had the same experience after I tried to leave a Google review 7 years ago. They inspected my car amd told me what they could fix. I told them only oil change and air filter. Went I went to pay it was more than twice what I was expecting. They went ahead and did a brake fluid exchange that I specifically told them I did not want this. They said they would take it off but only marked it down. I told them I had a coupon. They said they didnt need it and only took 10 dollars off instead of the 26 dollars off. They did something very similar 7 years ago and I gave them another try. Never again. This is a scam and they need to be reported to the BBB. read more

Slowest oil change in history. Did unnecessary things without asking. Tires were just rotated, but they insisted on doing that again. I would never come back here. Cost over $400. Not a great value. read more

Terrible customer service. The guy gave me attitude about the type of service I wanted and was making jokes at my expense. I'll never come back here again. Next time have better customer service and be professional. Do better W. read more

Amazing service. Marcus took care of my vehicle. When I pulled in, he came straight to the vehicle asked for my keys and what I needed walked me into the building. Make sure that I had a water everyone there was so nice . Quality service with a friendly smile outstanding. read more

They sell my inspection just because I was missing a lock knock on my tire Michael Hicks very unprofessional and I pay for my inspection paper that is so sad I will never recommend nobody to go to Jiffy Lube at all read more

Didn't have time to make an appointment with my dealership and needed to get an oil change. I stopped in to Jiffy Lube and my vehicle was taken care of within the hour. Considering how long it takes for the dealership to take care of my vehicle, this was a really great experience! The staff was really accommodating and went out of their way to get me the best deal. Given the fact that my engine hasn't given out, and nor have my tires fallen off mid drive, I'd say this isn't a too-good-to-be-true experience. read more

This place has the worst customer service ever. If I could give them 0 stars I would. Went in to get my car inspected and the girl came in and said that my brakes were getting bad but said that they were going to pass. She then proceeded to tell me that my oil was almost black and it was half way on the dip stick, obviously trying to sell me in an oil change, she tried to sell me an air filter and cabin filter and a transmission flush. Told her no I just need the car inspection done. She went out to let the tech know that I wanted only the inspection and she came back in and told me my car failed and now all of a sudden my brakes were metal to metal and grinding. I was fuming because only 5 minutes prior it was passed. Left there went up the road to Take 5 oil change and showed them the failed inspection he re inspected and it passed said there was nothing wrong with my brakes at all. Not metal to metal and there was no grinding noise. Also checked my oil it's a little dirty but I am due for an oil change(going to Take 5) and it is not half way on the dip stick it's just a hair below the full mark. Needless to say I have placed a complaint with The Texas dept Of public safety regulatory services. read more

Came in for a state inspection. I brought a coupon valid through the month that was 50% off. There was sanitizing on the inside of the building going on. They didn't say what it was for just yet. I assumed it was for COVID. No big deal. I didn't mind having to wait outside in direct sunlight on blazing hot black chairs in 90 degree Fahrenheit heat if it meant I get this state inspection out of the way. At least there was another customer sitting next to me that I could talk to, who was an older gentleman. He also complained about the heat and having to sit in. So the inspector comes after the inspection to me and says that it will be $7.00, which is the regular price of a state inspection. I show him my coupon. He asks how much percentage off it is. I say 50% off. He doesn't really look at my phone and just states it will now be $3.50. I hand him my card and he goes inside to pay for it. He comes back outside and tells me the report is on the dash. I get into my car to look at my passing vehicle inspection and my receipt. Lo' and behold it's full price of $7.00. I thought maybe it hadn't gone through. Giving him the benefit of the doubt. I look at my bank account and it also tells me $7.00. This inspector lied straight to my face. You might be wondering why I am making such a fuss about $3.50. It's not the money. If the inspector would have just told me he couldn't take the coupon because of sanitizing in the building I wouldn't have minded and just paid full price to be done with the state inspection. It was that he lied to me and pretended that the coupon went through. When I realized what had happened I called customer service. Customer service didn't pick up at first so I left a voicemail. Then I emailed the general manager with picture proof. I called customer service again and talked to them. They said they would talk to AJ about it. 15 minutes later the general manager calls me and starts apologizing. I listen quietly and calmly to what he has to say. He only apologized for sanitizing going on, something about ants? I'm not sure it was hard to make him out. And that I was charged full price. Then says next time I'm there to ask for him directly for a discount on an oil change I think. Hard to make him out again. I'm just glad I know how to do my own oil change and all the other maintenance on my car. I come from a family of mechanics. So I know places like this rip you off. I've had a lot of bad experiences with Jiffy Lube in the past. Be it oil changes that weren't done properly or an employee asking for money as a bribe in Austin, Texas and here in San Antonio. It's about time I take my business somewhere else for a state inspection and convenient maintenance. And if you wanna do your own oil change it's not hard at all. Just look it up online Hope this is helpful to detour anyone from trusting Jiffy Lube with their hard earned money. Go elsewhere. read more

They like to overshoot with your wait time so that when you wait less time than that, you leave on a good note. I'm on to you, Jiffy Lube! My car was in dire (and I do mean DIRE) need of an oil change and the folks here did exactly that and even gave me a discount, just because. And they also refilled my wiper fluid. Now I don't have to wait for rain or an exceptionally dewy morning to have a clean windshield! Thanks, Jiffy Lube! Forrealz, though, they had good customer service and good prices. This is why I keep coming back to this chain. read more

My experience was really good ! I been coming here for a long time & always so helpful , since the moment I got there , everyone was very polite with me . Cesar was the one working on my car and he was showing me what was being fixed & explained what I needed and why it was necessary . My experience was 10/10 :) will be coming back . read more

These people are blatant scammers. The mechanic i usually go to for inspects was closed today, so i ended up here. They said it would take about 30 minutes, 2 hours later they came to tell me my power steering needed a full replacement, my wipers were torn, and my brake lights were out. Ive had 0 problem with the steering, my lights were working just fine when I was driving there, and my windshield wipers were replaced just last month. And they wanted to charge over 100 for all of that work to be done. Safe to say im pretty pissed off read more

I went to get my oil changed and they ended up trying to hassle me out of $1000. All good simple oil change they didn't mess that up. After they finish the oil change the guy comes to me and starts listing off things wrong with my car. He said my coolant was low and would top it off for $20. Thought it was weird cause a lot of place top off for free but I declined cause I had some at home. He showed me my air filter and to be fair those needed to be replaced but I do those myself. The bad part of the service is that he quoted me over $1000 for changing my brakes and rotors. I thought it was high so I took it somewhere else for a quote. At the other automotive shop they told me I had 6 MM LEFT ON MY BRAKES. No where near needing to be replaced. In summary unless you know the exact service you want, the price, and check their work I would not recommend. read more

Nice guys. Quick service! I was out of there in less than 10 minutes getting my car inspection. Definitely will be back next year!

So it's that time for inspection again and I hate waiting. This location is down the street for me and I'm glad it is. -quick -easy -friendly staff This was completely painless and would recommend. I did come in the morning to avoid majority of traffic. read more

I'm a long time customer. Started bringing in my VW in 2006. They go over the car from bumper to bumper. Check all fluids under the hood; check tires; vacuum the inside. They will also show me, not tell me, what they recommend needs to be done like new air or cabin filters, wiper blades, etc. Their prices are comparable to any other lube service. They recently replaced all the chairs for the customers to sit on and the coffee is almost a good as what I make at home. Customer service is always great and with a smile and good tone. Jiffy Lube is fast AND efficient. I can come in any time and get my tires checked. Good job guys! read more

This is my first time at a jiffy lube and I'm not sure if this is normal service for them, but needless to say I was very impressed! 1. The men all open the doors for you. 2. They clean your windows, mirrors, AND will vacuum your car for you. 3. While having my oil changed, one of the techs pulled me from the waiting room and showed me what a good air filter looked like vs a bad one (mine being the bad one ... of course) ... maybe this wasn't necessary, but very necessary for this noob! 4. LAST, but not least, they had me in and out of there in less than 15 minutes. No appointment. I'll definitely be returning! read more

This place is conveniently located super close to my residence so I've always opted to go here. Never had a bad experience and have never had to wait longer than 30 minutes for an oil change. Upon my arrival today, a gentleman by the name of Gabriel very promptly greeted me as I drove in. He led me inside to where I could comfortably wait in the a/c. There is complimentary coffee and water available as well as a vending machine. Dorotelo explained everything in full detail and answered all of my questions. I never feel taken advantage of here and always leave happy and relieved I came to this location. read more

Jiffy Lube - Oil, shhhmoil :)) - Oil Change Stations Near Me - San Antonio, Texas

I always come here for my oil changes, inspections and any hiccups I have with my car. For example, I hit a piece of plastic on the highway that ended up stuck to the bottom of my car and they removed it for free. They are always so helpful, whether the job is big or small. They take the time to explain things and answer all my questions. Great customer service and they always do a great job in a timely manner!! read more

Awesome service- I will definitely be coming back for my next oil change. Denny was great- lots of help and super friendly!

Fast, reliable, knowledgeable, and friendly! This Jiffy Lube location is my go-to for all vehicles! read more

After purchasing a Groupon which included Tire rotation and complimentary brake inspection I was informed that this location does not offer that service. Management told me they did not have a code for the free tire rotation and could not complete what I paid for. I had to get them to call another location to finish the job. Which just so happened to be 20 minutes away. Very disappointed I was not told this information ahead of time. Even though I made it very clear, several times, what the package included from the beginning. read more

We went on a road trip last month and at the last minute realized we should probably change the oil in our car before driving 4,000 miles. Really smart, I know, thanks. So imagine my frustration when I realize that I'm having this lightbulb moment at 7pm. On a Friday. Yeah, I was about to chuck our carefully-planned-out-excursion-notes out the window... until I found this place. They're open late, but apparently I'm the last person to know about it, since they warned me ahead of time that there'd be a wait- but it went by fast. The employee I worked with was a lady! Go ahead and tell me what they say about assumptions, I'll wait right here. I know women work on cars and are just as capable, but you never really see it happen until you do, and it's almost like meeting a zoo animal one on one. I say that with the utmost respect, by the way, 'cause I'm one of those unfortunate gals who probably give women a negative reputation when it comes to cars. Anyway, this gal was great. She explained everything she was going to do, with minimal info from me about the car itself (it was actually the boyfriend's- you're welcome, babe!). I know that this place thoroughly checked our car and caught anything worth catching before we drove to California, after virtually zero other maintenance for practically the previous year. That kind of thoroughness lent me a peace of mind that made the cross-country trip a lot easier on my anxiety than it otherwise might have been... Well, up until that speeding ticket, I mean... read more

It's surprising clean at this location, it actually smells like the floor cleaner Fabuloso. Mechanics are not chatty but they did let me know my options without being pushy. This was the first time I gladly paid for the Synthetic upgrade. They also vacuumed my car and let me know I am allowed to get free top offs once a month. read more

Jiffy Lube - Oil change under an hour so if your phone battery is low bring your wall charger. - Oil Change Stations Near Me - San Antonio, Texas

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Excellent customer service, greeted promptly, recommended synthetic oil, I refused. Even granted me an early bird discount ,after i had asked, $13 off. I was in and out in less than 30 minutes. Didn't realize until after driving a little that the steering wheel was very oily, interior door handle and armrest very oily as well. Not a big deal, i thought. Later that day i noticed smoke coming from under my hood, and it smelled like something was burning. Opened the hood and saw all the spilled oil residue all over, which was causing the smoke. And they also left the cap off of the windshield washer fluid. read more

I usually go to this Jiffy Lube during my lunch break for my annual safety inspection. The guys that work here are very polite and friendly and I'm usually in and out of here in 15 minutes. They have a decent sized waiting room that's always clean. It also has a tv, restroom and water fountain. I don't normally like going to Jiffy Lube's, but this location is an exception. read more

I'm not sure why there are such mixed reviews at this location, but as someone who went in for the Texas state vehicle safety inspection, the service I received was absolutely excellent. The gentlemen I encountered in store were polite and helpful. They always opened my doors and gave me very clear instructions about what to do with my proof of insurance and so on. I barely waited 10 minutes before they called my car up. They digitally sent my inspection to the state tax office and left me with a receipt. While I can't speak on oil changes and such, the inspection was beyond ehat I expected. Highly recommend for those in a time crunch during the week (midmorning). read more

Amazing customer service and no wait!! My service light was on due to poor tire pressure. The guys got me into a bay quickly and took care of the problem at no cost!!! I drove here from the other side of town because the reviews were good and they did not disappoint!! I will always use this location! read more

Denny was super friendly and helpful. I needed to get an inspection done and was in and out faster than I thought possible. Have also been here before for several oil changes and they're definitely fast and efficient. Never had any issues here and will be coming back read more

Beware- if you come to this location and you ask for windshield wipers, Jed will install their most expensive ones and charge you $65!! FOR WINDSHIELD WIPERS. I was fuming. I'm sure we're I a man, he would not have pulled this stunt! read more

This place is a shining example of fantastic customer service. They don't do anything without checking with you first, and they take the time to educate you on your car and how it runs. It's always nerve wracking to get the car looked at, but these folks always put me at ease. Thanks guys! read more

Great service, very friendly, and attentive. The staff is also very thorough -- always presenting options in a calm manner -- rather than simply telling me how bad things are. I have an 11 year old car, so I've heard it all -- and then I am usually overcharged. Not here. Tip: they *will* do non-routine auto maintenance work, though the pricing may not be standard. Still, they are fast, reliable, and no-nonsense. read more

This location is very clean. The men have great customer service. They provide you with a complete break of what is to be done to the vehicle. Every time they address me, it with a mam. Which I greatly appreciate. At the end of the service, they again provide you with another complete breakdown. They lead you to your car. Hold the door open and send you on your way. While waiting, they have coffee and water available. However, I wish they had some type of snacks or a snack machine. I hate crossing the busy street to get something to snack on. read more

I bought a Groupon for this Jiffy Lube, which was a great deal: $25 for an oil change with a window cleaning. I pulled in on a Friday morning, and it was pretty busy. There were about 2-3 people in front of me, but Jiffy Lube was really efficient and had me in and out in about 20-30 minutes. What I really appreciated about this Jiffy Lube is that they didn't try to sell me things that "I needed" (like a lot of other places will do). They were very professional and all business; kind, cheap, and quick - exactly what you want from an oil change experience. read more

I brought my car in 20 min's before closing, it was no problem, the guys were nice helpful and explained what condition s they found and why a certain additive would be helpful. read more

Great service the staff definitely knew their stuff just came from being refused service at Take 5 because I drive a Ford Ranger Take -5 was a joke. I have and can count on Jiffy Lube. read more

Wasn't good at letting me know about other locations in the area or acknowledging other Jiffy Lube pricing

No wait, let me stay in my car for covid purposes to protect their workers and myself! I only come to this jiffy lube due to their customer service and how polite each gentleman is. Alway receive complete honesty as well as far as what is needed for my Jetta. Loyal location member! read more

Just stop in for a quick oil change and was impressed with this location, they checked the usual and were not pushy about other services it at all . These guys also vacuumed my carpet and cleaned all of my windows along with an air pressure check. All I can say is great job and great location! read more

Every time I come to this jiffy lube, whether it's for an oil change or the state inspection, it's always a great experience. The guys are extremely friendly, hospitable, and fast. The waiting room is always clean, and even when it's busy, I'm always in and out quickly. They even put air in my tires and vacuumed the inside of my car when I brought the car in for the standard state inspection...great service! read more

Terrible custom service, guys where yelling words like "aye" and "fuck" . Not going to leave low stars just spitting facts. Wouldn't be a place I'd let my future wife go to be her self read more