Coupons rule! Jiffy Lube is located close to the intersection of Austin Hwy & Eisenhauer Rd in NE SA. They do oil changes, state inspections, tire rotations, and more. I had two vehicles that needed oil change then here's comes a coupon in the mail to the rescue... it was time to get 'er done! Each vehicle was easy in and out. Just know, they work to upsell you on higher grade oil, air filter, cabin filter, etc. Just say no. Everyone has always been nice, polite, very professional in the 20 years off and on that I've been going in there. It's just "Jiffy!" read more

On July 25, 2026, I visited Jiffy Lube for a routine tire rotation. Immediately upon leaving, I noticed a severe "crunching" noise and a rough ride. I returned to the shop the exact same day, asking staff to recheck the wheels. I was assured the tires were completely fine. The rough ride persisted, prompting me to return a second time on August 2, 2026, specifically requesting that the lug nuts, brakes, and rotors be inspected. Again, the staff failed to perform an accurate diagnostic and told me nothing was wrong. Driven by safety concerns, I took my vehicle to Firestone Complete Auto Care on August 7, 2026. Firestone mechanics discovered that the front left studs and one rear right stud had been cross-threaded during Jiffy Lube's tire rotation. I was informed the vehicle was unsafe to drive. Firestone replaced the damaged studs and lug nuts for a total of $462.20. On August 18, 2026, the service manager at the Austin Hwy location informed me that a refund was denied because Jiffy Lube was not given the opportunity to decide where the vehicle was fixed under their warranty terms. I gave the facility two separate opportunities (July 25 and August 2) to honor its workmanship, diagnose the issue, and correct its error. The staff repeatedly failed to meet the standard of a good and workmanlike manner and certified a hazardous vehicle as safe. I will be following up with corporate jiffy lube. Don't waste your time with the location. A $25 simple tire rotation on a Honda crv turned into a $462.20 fix. Update 3 Sep 2026: Spoke with the District Manager who addressed and resolved the issue. read more

Edit: It's been over a week and my car is running just fine. No battery issues whatsoever. Went in for a simple oil change and immediately got hit with a list of upsell services, one being a battery cleaning. I declined everything, but then was told they'd clean the battery for free. I agreed, and afterward, my car wouldn't start. They had to jump it, then suddenly told me I had a "bad battery." Funny, because my battery was working perfectly fine before I came in and before they touched it. What really rubbed me the wrong way was the way the manager (I think) handled it. He came out, tried to mansplain the situation, and then when I declined their overpriced battery quotes, he turned around and sarcastically said, "Battery's fine guys," like a teenager throwing a fit. Super unprofessional and shady. I went in for an oil change, not to end up with car trouble that wasn't there before. Won't be back. read more

Very helpful and diligent. Services was provided quickly and efficiently I definitely recommend

Went in for an oil change left the location with my car dragging It's skid plate. The workers completely forgot to to screw them back in. I returned to the location where they then held the skid plate up with zip ties. Do not waste your time nor money here. I am now left with a skid plate hanging and being held up by zip ties. read more

I've been a consistent customer of this particular Jiffy Lube for quite some time. It has been my go to for over ten years but recently I have seen nothing but a steady decline in both professionalism and competency. After this last visit I will no longer be returning, there are far too many options in the area to tolerate the nonsense that Jiffy Lube pushes upon their customers. read more

I went in this morning for a simple top off of my coolant. I specifically spoke the words, "I think my coolant is low" when they whisked away my car and 5 minutes later a manager (possibly Fernando?) came into the waiting room and tried to upsell me on oil changes, tire rotations etc. After declining this he quickly mentioned it will be a radiator flush for $200. I quickly said yes without thinking, being a young woman in college I admit this was my mistake which I later recounted multiple times. I then, after thinking for less than 2 minutes, went outside to have another conversation with the manager where I questioned why I needed a $200 radiator flush to top off my coolant levels. He then became extremely aggressive where he explained they were already doing it, I expressed that I wasn't refusing to pay and admitted I did agree to it but I was confused why it was necessary. He then said that "I am not a babysitter" and more extremely rude comments and that I had asked for a radiator flush. I had never even heard those two words used together before, so I absolutely did not. I went back into the waiting room. 20 minutes later, the mechanic (Christopher? who was always very nice) told me the service was over and I went to the pay counter. The first thing out of the managers mouth was that he added a note to my file that he needs to speak to my parents before any decisions on service are made, completely unprompted. We then argue for 5 minutes where I never even hinted at not paying for the service, just that I was extremely offended by his comments and the lack of communication. He then completely lied and said there was no way to even check the coolant levels without flushing (it's a clear bottle? look through it). I then asked for my military discount to be applied for 25% off as per the website for this location and he only applied 15% off which is the company wide policy. Extremely upset and disappointed in my service this morning. I don't know where the miscommunication came from where I came in asking for a radiator flush, and I am not accusing anyone of any misdoing however I think when confronted, the manager becomes extremely aggressive and hostile and makes extremely rude and patronizing comments. Will be telling all of my family and their friends on base to not come here anymore. read more

Phenomenal customer service and value! Provided upfront quote and were very efficient. When one part specific to my make/model wouldn't arrive until several hours later, they even discounted my cost. Would recommend to all! read more

It's a Jiffy Lube. I've heard that in Swahili, "Jiffy" means "Upsell". When I was here a year ago, I replaced the wipers and air filters both right before bringing it in. Lo and behold, I was told I needed new wipers. I was also told the air filters "looked ok" and was shown the new air filter, politely declining to have both replaced. Do yourself a favor, there's an O'Reilly right by this location and they'll replace your wipers for free and save you twenty or thirty bucks. Tip #2, never come here without a coupon. They always have them floating around. This particular location has friendly staff, no watercolor, and they're a bit slower than other locations. read more

I want veterans and others to know of the appaling treatment i recieved from jiffy lube the lanagement deception and no responsefrom corporate.in jan of 2025 i took my mountaineer for fluid services because i was in the middle of moving and living out a extended stay hotel until my place was ready ,its been nothing but hell since doing that not only did they sign off on the work order ,they had the nerve t9 tell me that it was a typo and it wasnt serviced ,this is the top of the line wirse customer service yet and i advise all my militarybrothers and sisters to steer clear of jiffy lube espeacially the one on austin highwaythey got aggressive on a friend of mines and treatened to get us arrested for trespassingall my fluids came out my transfer case having my vehicle down till this day with no manager co operation no respect qnd straiggt lies and deception so since they want to act this way i have qn attorney on it but ive also reached out to jag they think they can judge a book by its cover well they about to think and judge again .veterans and other citizens,steer clear of austin highway jiffy lube and steer clear of jiffy lube period. read more

Went in for my inspection, and they asked me to wait in the lobby. I found that odd... I've never had to get out of my car for any inspections. I come back to my car, and find my glove compartment items had been dumped onto the floor, and everything was rifled through; including my console. I called corporate, the location owner, and even the location. Nobody ever reached out again, and I never got anything that was taken back (was just some car junk, but still, they STOLE IT)! Corporate never replied to phone calls or emails, nor did area, branch, or regional managers. AVOID ALL LOCATIONS. read more

Jiffy Lube - Oil Change Stations Near Me - San Antonio, Texas

Incredibly incompetent. Matched only by their crummy attitude. Stay away before they damage your vehicle.

1st time at Jiffy Lube on Austin Hwy. I went online & got a 50% coupon emailed to me. I needed a safety inspection for registration renewal. It only took 10 minutes. Friendly staff. I would definitely recommend this place! My inspection was only $3 with their coupon, nice!! read more

It should not take an hour to get a state inspection. Once your car is blocked in you're out of luck. Avoid this place if you can. Edit: I don't care if you offer me a free oil change, not why I made this review. I would not come back for free, period. read more

My go to place for oil changes and inspections. The employees here are so very friendly and helpful. There are times there is a line for service but that can be expected from a business that places a high value on their customers and providing excellent service. They really will take care of you in a Jiffy =) read more

Jiffy Lube - Oil Change Stations Near Me - San Antonio, Texas

I reluctantly went to this location on 6/2/2024 to get my car inspected. I man approached my car and asked what I needed, and I told him I needed an inspection. After a 15 min wait, another man came to the car and said they aren't doing car inspections and told me how to exit. I had to call another location to get the inspection done. When I explained to the manager of the second location, he was perplexed and confused as to why the Austin Hwy location would not do an inspection. Needless to say, I will not be returning to the Austin Hwy location. read more

If there was more thumbs down I'd give them. This place has garbage customer service and presentation. They left my glove compartment in a mess and didn't even pretend to try to put it back together. I'm just disappointed in this station. I will not be coming back to this location. You guys all need to be fired and have this site torn down. I can't wait for them to send me my email. I will tell everyone I see to not go there. I didn't even want to give them one star. read more

Jiffy Lube - This is how the left my glove compartment. Maybe they were upset because I didn't choose to allow them to rip me off more. - Oil Change Stations Near Me - San Antonio, Texas

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This place had only one employee working and I had to come back after waiting. But the biggest complaint by far is the rip-off pricing scheme. Not telling me up front that an oil price was going to cost me $94.00. Without checking any filters or the tires or the lights; just to change the oil. But it gets worst ...when I complain about the price and not telling me upfront as to the price they tell me they are going to get me $10 off and when the attendant returned I told her that they should have told me the prices before they started and the attendant said she would knock off another $10. That "price-reduction should have come just because of them Being under-staffed and causing additional wait time. And think of how many people do t complain ( thinking of my kids) and just pay the bill. Never again use Jiffy Lube. They are proving predators read more

Went to get a checkup on my car. There was no issues before. 5 minutes after they are working on it, it wouldn't start. I asked them if they pulled anything or did anything and the blond told me i needed a new alternator. Turns out i didn't and that was a lie to get more money. DO NOT RECOMMEND!! read more

Had a light come on and the staff helped without hesitation or a hassle. Very grateful.

Since the lady's took over this jiffy lube things run smoother. I been there couple of times and the friendliness has gotten even better. I like how the y explain what they have done with your vehicle. Thank read more

They stripped my oil plug left it broken, didn't tell me and I drove to Dallas and back home. My driveway is oil stained, the car stinks like burning oil and my engine took the hit. They are incompetent and thieves. Stay away from this joke. read more

I came here to get a vehicle inspection and an oil change. I needed a tail light assembly replaced before my car would pass, so I asked if they could install it for me while they performed the oil change. The manager Chris quickly obliged, even though I had been to a couple other places that told me they couldn't replace the part for me. They had trouble fitting the light in correctly due to damage to my bumper, but Chris worked diligently to make the light fit without causing any other damage to my vehicle. You can tell he takes pride in his work and strives for the best possible customer service. I really feel he went above and beyond. The other employees were friendly and helpful as well. They performed all the services I requested in a reasonable amount of time (and no they didn't suggest parts or services that were unnecessary just because I'm a female.) All in all, I was very pleased with my experience, and I will definitely be back. read more

Fast service. Workers were very polite and professional. One of the better jiffy lines I've been to, I've been going here for about a year now and they never disappoint! read more

Bad service lost my insurance. Curse at customer service not reconmend for inspection so rude what a liar

I went in for an oil change and an inspection. Typically when I go they always try to sell me on the high priced oil, but I turn it down since my boyfriend does my oil regularly; I didn't see a point in paying so much this time when I can have him do it with the high quality oil later on. When I told the first man no, he said ok and went to the back. A few minutes later another man calls me to the area with the cars and proceeds to try and sell me on the higher priced oil. I kept saying I didn't want it and was fine with the regular oil, but he wouldn't take no for an answer, he proceeded to call over other employees to try and sell me on why I needed to purchase the higher priced oil. I felt very uncomfortable and finally just said fine to the higher priced oil because it was obvious no matter how many times I said no, they wouldn't take that as an answer. Once I finally said yes they allowed me to sit back down inside the waiting room. I don't like going to places like these alone *especially as a woman* because they always try to sell me on things I don't need. The whole thing made me feel very uncomfortable and felt my original answer should've been enough for them to back off, but instead they cornered me until I gave in. This caused me to have so much anxiety and brake down in my car afterwards and it ultimately costed me over $120 for a corollas oil change. read more

I've had my Honda Civic for 6 years/83,000 miles and had no issues with the skid plate. Today I got my oil changed at this station. Six minutes after leaving the station the skid plate on the bottom of the car fell off and started dragging. I took it back in and the tech's response was there was only one bolt holding the skid plate on, and the other two weren't there when I brought it in. I'm no genius, but it would appear to me this tech just screwed up putting the bolts back in and they fell out. Now I get to order more online and hope that the skid plate doesn't fall off before they come in. If I were you I would just go to another place that's not going to make more work for you. read more

It's sad that it is 20freakin16 and a woman STILL cannot trust taking their car to be looked at without the fear of being taken advantage of. This place is just that. Went in for an oil change and was told I needed a replacement engine air filter and an alignment. I kindly declined the services and paid for the oil change. Low and behold the next day, guess what... my engine and maintenance light came on-which have NEVER come on before. I took my car to autozone (already feeling suspicious of this "coincidence") only to find the cover for the air filter was merely set back in place thus allowing extra air to flow into the space and causing a false reading. Further more my wheel suddenly started veering right when it never has before. What a joke. I guess sometimes you really do get what you pay for. I will never buy another Groupon for an oil change and I will most definitely NEVER go to or recommend jiffy lube to anyone!! Ps A VERY similar jiffy lube situation happened to my sister a few months ago as well. read more

I usually change my own oil or my mechanic does, so I'm always weary of chain oil service centers. I asked for a certain oil but they only had it in a 5w-40 and not a 15w-40. The manager went to another Jiffy Lube location to pick the certain oil. Great customer service and I'll definitely be back. read more

Very nice and professional young men here the waiting area is immaculate clean neatly organized and the bathroom is clean and it smells amazing and I love the track lighting. One of the best Jiffy Lube's I've ever been in and I'm serious I will be back even if it's just have my car vacuumed and my windshield wasted. (just kidding) Was taken care of quickly professionally and treated very well keep up the good work guys read more

Fast, friendly, great experience. The place had a professional atmosphere, and got me in and out in under 20 minutes. Will probably be coming back for future services. read more

Excellent service. When my wife and I mentioned we would just wait outside (COVID times you know?) the technician immediately went into the lobby and pulled two chairs outside for us. We had planned to sit on the curb as I had at the last oil change at the Fredericksburg location, but looks like I'll be coming to this one from now on. Thanks for being so nice to us! read more

I was greeted by Marina, super respectful! but I wanna thank the rest of staff that morning, the kindest and most helpful staff I ever encountered at an auto station. Told me what I need and don't need. Would recommend to everyone!! read more

Great service! I originally went in for a state inspection. I had a headlight out which they replaced for a very reasonable price. I felt very comfortable with the employees, and they explained everything in terms I could understand. I had an issue with my battery that they pointed out to me, saying that it needed replacing but that since it was so new, I needed to go back to the person who installed it and demand that they replace it for free. I really appreciated them not trying to sell me something I didn't need, and advising me honestly on what my options were. So many places try to sell women things they don't need, this was an extremely refreshing experience. I also recently got my oil changed here, they got me in and out in 20 minutes despite there being a decent sized line when I got there. The whole shop ran very efficiently from what I could see. Additionally, the waiting area is always clean. In summary: An honest business with polite and helpful employees. If you have a daughter going to college in SA, this is the shop you want her to use! read more

Gave this place one more chance. Needed too get a state inspection and they rejected me due too abs light being on. I told him that light has been on since 2017 and I have passed every inspection since then. He stated that it's 4 months jail time if they pass it and that there is no charge for the rejection if I just want too leave. Went down the road too another place and got inspected no problems. read more

I went in for an inspection for my license plate sticker and Smalls, Jerry and Kailey took awesome care of me. I've had amazing service from that location before, I will drive all the way to this location before I go to the Walzem location where it's closer. Thank u guys for great, fast and friendly service! read more

Ever since I've moved to Texas, this has been my go to. Always so friendly and happy to help. Great place to get your car serviced!

Just got done with the Signature Oil change. Thanks for the oil change guys! It was great service up until they didn't do the "Signature" part. I even asked the lady what it entailed. She very clearly stated, windshield wiped and vacuum. Which I already knew, so I was very disappointed when it wasn't done.... if I pay for the Signature service, I want that service. Thanks. read more

Arrived at 8:30 am and was greeted immediately, by James who was very pleasant. The waiting area was clean, comfortable with magazines and coffee available while I waited. James reviewed the two items that they reccomended needed attention two of my tires and windshield wipers both i was planning on fixing, He was not pushy which i appreciated, i asked him to replace winshield wipers and already had an appointment to change tires. James and Andrew were quick, courtous and service oriented. I really appreciate the excellent service I received at this Jiffy Lube! read more

Honest and fast! Moved here from the Valvoline on Broadway(cause they are dishonest and lousy). Will always come back here!