Great price, amazing honest service and verify quick…read more Think I found my new spot for oil changes.

Horrible service I was in line and I sat there for 35 minutes while they talked to some lady about…read moreher car and the Layne next to me had three cars go through and get a whole complete oil change and all I was there was for an oil change. Their manager needs to do better with prioritizing and minimizing the small talk with their employees and their people that come in ridiculous.

Had my LX470 blow the belt while running down I-10 near Buccees, Christian Brothers was quick to…read morerespond and sent a tow truck to pick up my vehicle, brought it in and fixed this along with an oil change and various maintenance items. They had excellent customer service and smiles to match. Highly recommend CBA Stevens Ranch!

Went to get my oil changed and it was very expensive, around $100. They did not even change out the…read morefilters, just told me they were very dirty. They also told me I have an oil leak in my car and wanted to sell me a degreaser diagnostic for $150. I never noticed an oil leak before, but suddenly there's a big mess of oil in the garage. I took my car to the Honda dealership and they tell me there is NO OIL LEAK. But now I have to PAY FOR THIS AGAIN because Honda had to diagnose the issue and my car has leaked a LOT of oil in the last 48 hours. --- I called and spoke with the manager Nate. He was polite and respectful, and they agreed to refund me. I appreciate that. ---

The shop has great customer service that is quick and has great quality. They guaranteed me the…read morelowest cost tire and delivered. They provided me with the exact tire I needed and got me an appointment when I called for same day service!!!

Quick service and friendly staff!…read more This was the best service I got while in Laredo (restaurants, stores, etc)

They did an amazing job on my truck. I will come back as needed. Very kind and professional.read more

Great customer service, friendly and quick service. Also a decent price. Would come again for my…read moretire needs.

I was in town last night from Austin, and knew I needed an oil change, so I started looking at…read morenearby options for an appointment this morning, and I was able - at 11:30pm - to book a 9:30am oil change online. I dropped the car off and went with a friend to an appointment, and the car was ready to go when I got back. Luckily, that worked for me because they were a little backed up already, so it wouldn't have been ready in the hour the website promised. Other than that, the staff was very friendly, and the car was clean when I got it back. While they did recommend some other things that they felt needed work on, they weren't pushy about it - which is so refreshing nowadays. The online discount was great, too. I have to come down to San Antonio every month for work, so I may just continue using them when I come down instead of getting it done locally in Austin.

Very sloppy work. Was sent here by CarMax to repair a few things, they couldn't do 3 of them and…read morefor the 2 that they could, upon getting my car back, they left things undone

The brake lights came on our 2013 Ford C-Max last Friday afternoon. We called BYOP to see if they…read morecould help. Martin diagnosed the brake and suspension issues, the team repaired them and we were able to pick up our only car Monday at 3:00! Quick and nearby service!

They damaged my car and won't take responsibility or offer any solution. I only saw it a few days…read morelater and called right away, talked directly to the manager there and he said he would get back to me. Never happened. So I had to leave messages for them 2 times over a week. At first he completely denied that it could happen because they, "don't go into the back" unfortunately for me I brought my car in for a repair and had the parts in the back seat for them. The damage is on the interior back driver's side door. Clearly something got caught and ripped the vinyl while they were moving the parts. Never go here, they are expensive and won't take responsibility for damage they cause.

A Hidden Gem for Honest and Professional Auto Care…read more A family friend recommended Summit Automotive, praising their fair pricing and transparent service. I finally decided to visit on Monday, June 16th, to have a worn spark plug replaced--I'm so glad I did. From the very first phone call, I was impressed. Jon, the service advisor, was friendly, clear, and professional. He took the time to explain everything in detail, including letting me know that their technicians would be taking lunch at noon--so I could plan my visit to avoid unnecessary waiting. That kind of thoughtfulness already set the tone for a great experience. They do not have a fancy waiting area nor a beautiful building facade or multiple choices of beverages but they have the best customer service, pricing and quality assurance of their work. From the outside, the building looks insight or unlikely but this is a total hidden gem on Bandera road. This is my new place for all my car's service and maintenance needs.

I went in on a whim to get my door looked at because it had problems staying closed and would even…read morenot lock because it always thought the door was open. I went in fully prepared to wait a couple hours and pay a couple hundred bucks. Anthony, at the front desk, came and looked at my car and fixed it in less than 2 minutes. When I told him I'd like to at least pay the diagnostic fee to show him appreciation for his time and expertise he declined. Now a days customer service is not what it use to be and Anthony just completely turned that around in less than 2 minutes. I am very grateful and will recommend Summit to everyone. Thank you!!

Great service every time I come, always positive and helpful. Came for an oil change and Justin,…read moreCurt, and Jephaiah serviced me this time and got me right! Go Spurs and thank you guys

This is my normal stop. I've been here for the last 2 yrs plus. My truck-Nissan-and now my Toyota…read moreCorolla. Guys are amazing and service if fast. Take 5 Coupons always accepted. Would normally leave a 5 star except for today's visit. Today one of the guys did spill oil while using the quartz for my 0W8 oil and didn't say anything or even attempt to clean it while it was above the bay. Justin was very helpful in getting this cleaned up once I was in the parking lot and noticed it. Small oversight but overall a great experience as always.