Stopped by with a flat tire and the staff got me back on the road without too much delay. They were…read morepolite, communicated clearly, and made an effort to help with the issue. I appreciated that they didn't rush the work and checked everything before finishing. That said, the overall experience felt fairly average, and I expected a bit more attention to detail during the visit. The service was acceptable and solved the problem, but I'm not completely convinced I'd choose this shop again over other options nearby.

Jesus and the team are amazing!! He fixed my flat tire in less than 30 minutes. He even changed out…read moremy coworkers car battery in less than 30 minutes. They are always so kind and are really good at their job! Quick and efficient professionals.

Service was excellent -very professional staff- Anthony was very helpful to resolve my tire problem…read morequickly and get me back on the road. Two Thumbs Up !!!

The service was great and they even washed my filthy car, gave me a rose and gave me a hamburger…read morelunch

Great group and fantastic service. All technicians work incredibly quick and are very informative…read moreof all the services being done on your vehicle. They give you the sales patch of other services. However, there is no excessive pressure to buy, which makes it a lot more comfortable to go to them for help. There is always a coupon available somewhere if you need a little extra to get that service done!

So thankful that Valvoline Instant Oil Change offers such a quick and convenient service!…read more I was in need of an oil change for quite a while, but was finding it difficult to find a location that had availability that would work for my schedule. Valvoline made everything easy. I was able to stay in the car, even for the tire rotation. Aneesa and Diego did an amazing job and were very attentive to detail. Definitely will be returning for my next oil change!

Brought my Jeep Wrangler back to Life!…read more I feel safe driving my 2007 Jeep again, it even drives noticeably better! After leaving me stranded, Meineke found out it was just a broken transmission cable and repair was ~$600. Not accusing my old mechanic for the broken cable, the Jeep is from 2007 after all, but he told me it wasn't worth fixing and offered me $2K for it. Thank goodness my boss, a VP, recommended I towed it to Meineke in PB! Not only they did the repair but took the time to ask me what my goal was for the Jeep, keep or sell, and gave me confidence keeping it. It has a few leaks but it's in good shape for my commute and some camping trips out in Anza. Although they were closing on a Friday, they even took the time to teach me, LIKE A FAMILY MEMBER, how to keep an eye on the coolant and oil to make notes on the leaks to go over on our next oil change. Thank you Meineke Team!

Brought the car in for a simple 5000 mile oil change and service. They didn't try and sell us…read moreanything! In fact, the very pleasant service guy told us we didn't need the more expensive oil for this particular service. He was efficient and polite. Very happy we tried this place and will tell our friends to come as well.

Best car repair shop ever! They are honest and get the work done in a timely manor! I hate car…read moreissues but I love coming here! I can't say enough good things this crew!

Be careful relying on what Mission Bay Automotive tells you regarding WHEN your vehicle will…read moreactually be looked at. You might up paying for 2 tow bills like I did, a lost day, and the headache of finding another shop/time off work. I called at 9am to have the fuel lines replaced on my 68 Chevelle. Marcos told me they would look it at, had the time, and asked me to have it towed in right away. I arranged and paid for a tow to their shop, and Marcos confirmed they received it at 11am. I stopped by at lunch to meet him in person, add a few items like FiTech reset and parking brake adjustments, and he said the techs would get to it and he'd have an estimate by END OF DAY. No call from Marcos, so I called him at 4:30. Nothing had been done. No assessment, no techs looked at it, and when I asked so why did he have me tow it in, the conversation went sideways and he said "Maybe you should take it somewhere else" and that they'd push it outside and I could pick it up! My issue is not that the shop is busy (they all tell you that) - the issue is I paid for it to be towed in because he said they'd take a look at it and have an assessment by end of day. When I called him at 4:30, nothing had been done and I was met with the attitude/tone to take it somewhere else. I was pretty stuck having already paid for the tow there, and asked if they would get to it tomorrow, and he refused to answer and left me with no choice but to pick it up. Mission Auto gets great reviews - I'm not disputing that. That's the very reason I reached out to them. But I have to balance it with my very bad experience, so bad that this is my first yelp review. Warning: *especially if you tow your car to them, have them stick to their assessment timelines (not the fix, just the estimate). Towing it there means you are "stuck" so they don't have to stick to their word. The result can be a lost day, two tow bills and more headache/time off work to have it go to another shop because they won't acknowledge they missed the timeline THEY promised, and when challenged, will leave your car and keys at the door.

This place is fantastic and quick! Every person who works here is so sweet and friendly, they…read morefacilitate such a welcoming environment. I also feel like I don't know too much about cars so they were nice enough to talk some things through with me and I don't feel like I am getting cheated or anything. They do a thorough job and you can see they do their work with care. They changed my oil, filled my tires, and topped off all my fluids! The lovely staff members that helped me today were Aron and Parker. They are great fellas, and hard workers There is always minimal to no wait. The entrance is at the back of the building.

I love this place now. About a two years ago I had given it a really bad review. Because of the…read moreattitude of some of the employees. That is completely changed. As an amateur mechanic, I would also like to add that these guys pay attention to changing oil, the right way versus other shops, and also are very attentive to my detailed method of ensuring the oil I bring in and filter are done exactly the way the manufacturer says according to my vehicles. Thanks for having a great team with a good attitude!!! Aaron, did this.

I had a great experience with this local mechanic. I called about an issue with my car and Julio…read morewas very helpful in explaining their availability and my options. When I arrived, I felt welcomed and listened to. Not long after, my car was fixed and back to how it needed to be. The prices seemed fair and comparable to other places, with the added bonus of friendly service and a genuinely good experience. I'd definitely recommend them.

Went here for some help on an oil drain plug and oil filter that just wouldn't give no matter how…read morehard I tried. These kind folk unscrewed my stuff and sent me on my way with no charge. A simple service, yes, but indicative to their commitment to customer service and helping the community. Will be going here for future auto issues!

I've been using this location for years for oil changes and basic maintenance with excellent…read moreservice. Last week though, they informed me my battery was the end if it's health life. I decided to put off the expense at the time. Last night, my battery went kaput. A jump got me going, but I knew i couldn't count on it. A quick trip back to Valvoline, we discovered they no longer had the battery in stock, but they checked out their surrounding locations and sent someone out to pick it up. Within the hour; I had a healthy battery. Moral of story, when you're told that your battery is near the end of its life, don't wait. Thank you for your great service!

Update: They showed they cared and Ari came out to help and George made sure the terminals were…read moreclean and tight! thank you!!! +++ Update: I get home and park in the street and realize that my car is too far from the sidewalk. I go back in to assist my car and it won't start now!!! My battery was corroded and they said it was bad... i don't have much income right now but they convinced me to do it. Now I'm hoping they'll help me. I'll give 1 star until it's fixed. I'm hopeful. +++ Sylvia and Mario ( and George) we're awesome today. I got a new battery. I really needed it!

Straight forward pricing. Clear communication on expectations. I've gotten window tint, brakes, oil…read morechanges, diagnostics, and interior work done here. This is my go to spot for anything with my Audi A6. Not the cheapest, but they do great work and I appreciate the honesty from the workers regarding what's going on with my car.

This auto shop was the most helpful and friendly shop I've ever been to. They took great care of my…read morecar and made sure to keep me updated every step of the way. No gimmicks and no runarounds. I drive a Honda Civic, and a few weeks ago I was struck on the freeway by a broken wooden pallet that got lodged into my front grill (I know -- unbelievable!). The impact damaged my radiator and AC condenser. I was stressed trying to figure out how to afford the repairs, but the team here was incredibly understanding and worked with me. They explained different financing options, and ultimately the best route was going through my insurance due to the amount of damage. My insurance came out the next day, and the shop got started right away. They worked efficiently and had my car back on the road by the end of the week. David and his team were kind, honest, and truly helpful. I highly recommend this shop to anyone who needs work done on their car. If you stop by, ask for David -- he'll take care of you. Thank you all so much!

I called in Saturday morning and was able to get a same day appointment for an oil change and tire…read morerotation. Took about 1 hour for both services. Transparent about the cost, did not try oversell anything. They were super friendly and honest when I asked about my tire health, told me they were in good condition still and could go on for another 20-30k miles.

The dashboard indicator showed brakes and pad with message to take my car to the repair shop…read more The usual mechanic is always busy and there's a 2 month wait to get service. I can't wait, after searching and getting quotes on Yelp, I based my selection on credible positive reviews and chose Phan Auto Repair shop in Mira Mesa. I usually go to bigger established shops, but sometimes those shops are notorious for being dishonest about parts and labor costs $$$$. And every time I take my car to a dealer for repairs, they want to buy my current car and sell me a new car, which is their mission, other than overcharge. This shop is in Mira Mesa, not fancy by any means: the waiting area was very dirty, no air conditioning, and not enough space as the seats were crammed up. My objective was to drop off my car for brakes repair and dash out. There were 3 guys working at Phan, I spoke to Dave and Lai. I had previously texted via Yelp and their response was faster than their competitors, in fact a shop across the street quoted me $300-$400 more!! They answered all my questions, concerns and after 4 hours, installed OEM brake routers, pads and sensors on my MBZ. During that time, I took a Lyft to UTC and watched a 3 hrs movie: Odyssey, had lunch and shopped. Shortly thereafter, I got a call saying my car was ready. Upon paying, I made sure my receipt clearly included a warranty. Be aware there is a 3% fee if you pay with a credit card. But I was glad new brakes routers, pads and scensors were installed at a reasonable price. Thanks to Yelp and Yelpers reviews about this shop. Glad there is no brake squeak and will keep my fingers crossed about this recent brake work as I had an overall positive experience from this great shop Phan's Auto Repair.