My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

Terrible experience. I came here hoping to knock out a quick oil change before getting a car wash…read more After the techs spent about 10 minutes trying to upsell me on items from the "inspection" that I didn't request, they informed me that they had already drained my oil but couldn't replace the filter because the skid plate bolts were stripped and they couldn't get it off. This was right after I heard their torque wrench audibly destroy the bolts. They admitted that they had indeed stripped out the bolts trying to remove them. To make it worse they told me that while they wouldn't charge for the oil filter they would still charge me for the oil. I explained that it makes no sense to pay for the oil if I have to go right back somewhere else and have it drained again in order to replace the filter. After arguing they went back down and worked on the bolts and were able to finally get them off and replace the filter. But now the bolts were stripped and they couldn't put the skid plate back on safely! They claim to have called around looking for new bolts but couldn't find any. They did their best to re-attach the skid plate with just a few partially stripped bolts. So now I have to go have the skid plate removed again and reattached with new bolts. And they charged me full price for everything even though they stripped my bolts. What should have been an easy oil change has note resulted in a big headache for me. Avoid this place!

They are awesome here. Drive thru service lets me stay in my car and chill while they get things…read moredone super fast. They're also super cool and not just trying to upsell me, which I very much notice & appreciate. This is the only place I go for oil changes on all 3 cars now.

My family has taken cars here for decades, back when it was a Havoline and now a Grease Monkey…read more Steve is absolutely amazing and has shown consistent and proper care of his craft and our vehicles over the years. As long as Steve is here, I will continue to bring my cars here to get work done. Wonderful mechanics and I can confidently trust what they recommend and the feedback they give you. Thank you for everything you've done!!

At 8:00 on a Saturday there was one young lady working by herself trying to get all us early bird…read moredads out the door. When asked why she was alone she said the other employees were on OT and they don't want to pay for that. BS!! Hire more or schedule better. She was great btw just ridiculous she has to do that alone.

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

Fixed the failed solenoid in the CVT of my Subaru and replaced the leaking o-rings/ recharged my…read moreair conditioning system for $700 less than the Mark Miller estimate. Great communication. Very knowledgeable. Nice guys.

Big O Tires in Cottonwood Heights is knowledgeable, fair pricing, great mechanics, and a very…read morepersonable customer service! And a clean large waiting lobby. I recommend! 8/26

The Cottonwood Heights store used to always be my go-to for tires. I have purchased many sets of…read moretires for my vehicles from them over the years and have always felt like I had been treated fairly. I took my car in today for the routine tire rotation and balance. I got a call telling me that I need a new set of tires. The tires on my vehicle were rated for 45,000 miles. I have just over 17,000 miles on them. Very disappointed that I only got 17,000 miles on the set of tires they sold me. I would think that with my history with the store and with the short life of these tires, that they would've stepped up and helped me replace my tires at a reasonable cost. I imagine that there has to be some kind of warranty on tires that only last just a third of their life. Perhaps, they can't offer the same customer service and warranty support as the larger tire stores- Discount, Costco, Sam's . . . In the past I worked the manager Nate. He, Taylor, and the crew always took good care of me. It was a fun environment. I wrote this same store a great review on Yelp 7 years ago. I couldn't do that now. Management changed and the store has changed. Time to look at other options. I know there is a Goodyear right across the street.

I needed an oil change, so I was happy to see this valvoline right across the street from my work…read more I stopped by on my lunch break around 12 and there was no wait. Zane, Patrick, and Tavion helped me and they were all super kind and explained things well. I like valvoline for oil changes cause you can stay in your car. The whole service probably took like 15 minutes. They always email coupons and sometimes for 20% which makes this affordable for an oil change. I love valvoline and this location was great!!

Great and efficient service. Within minutes of arriving the hood of my Jeep was open and the…read moremechanics started their work. They had effective communication and were honest with pricing and service..I wish I remembered the managers name she was excellent. Overall, great experience, had me out of there quickly and everything went smoothly. I will definitely be back.

Professional service, bought my second set of tires there. Friendly staff, I would recommend them…read morefor tires.

Great people to work with so kind and we have always felt they are fair. Today I was in and out w…read moreproblem solved in an hour. Clean place to wait. Thank you for great service.

So my husband decided I needed more Freon in my Caddy and decided to just add it. Well he then…read morecalled to tell me now I had no air conditioning. I was not happy and said don't come home until it's fixed right! Thankfully he met Skyler here. The valve needed to be replaced and all that Freon he put in was gone. She had not done it before but called her boss and kept working until she got it done. Thank you Skyler. I'm sure my husband appreciates you because he is no longer in the dog house. Valvoline give her a raise and promotion. See I don't believe you can teach determination. You have it but most people do not. We're both lucky we met you so Thanks again!

Super recommend this place!!! Everyone is so attentive and friendly, I've never had a quicker oil…read morechange and the prices and discounts are superb. We appreciate *finally* having a place we can trust with our car maintenance needs!! Shout out to Connor for helping us out today and bringing the best vibes ever!!! So helpful with answering our questions and getting us what we needed. (btw Connor if you read this, we checked and Starbucks DOES have spicy lemonade and it's delicious )

My change oil light came on but I know I have plenty of miles left before my next Valvoline oil…read moreservice. I drove up to the closed doors on this frigid cold morning and was greeted by Naim. Super professional, very articulate and provided exceptional attention to detail service. I provided a synopsis of my car's oil change indicator and he opened the door, guided my car through the bay door making certain the tires clear the bay space below. Naim was joined by a Tech named David who mirrored the professionalism and proceeded to announce what he was doing so Naim can confirm vocally. I was impressed! They told me all fluid levels were good and showed me the oil stick indicating full. David guide me out and provided a heartfelt have a great day If you like fantastic service then i highly recommend Valvoline on 123rd!

Extremely disappointing experience at the Draper location. If I could leave 0 stars I would!!!!…read more I brought my car in for an oil change and left feeling like I couldn't trust what I was being told about my own vehicle. Zachary rushed through the service and told me that my skid plate was missing. I told him that I regularly take my car to the Sandy location and they have never mentioned anything about a missing skid plate. After leaving Draper, I went directly to the Sandy location, where the manager checked my car and confirmed that my car does not even have a skid plate. So the information I was given at Draper was simply incorrect. The washer fluid situation was even more concerning. While Zachary was guiding me out, I noticed that my washer fluid warning light was still on and pointed it out. He told me that he had watched his partner fill the fluid and that my sensor must be broken. Again, I went to the Sandy location immediately afterward. The manager checked the vehicle and found that the washer fluid reservoir was completely empty. He filled it, and the warning light immediately turned off. So I was told that my car was missing a skid plate when it wasn't, and I was told that my washer fluid sensor was broken when the reservoir simply hadn't been filled. This isn't just a minor inconvenience. It raises serious concerns about whether the service was actually completed properly and whether customers are being given accurate information about their vehicles. I have trusted the Sandy location with my car and have always had a good experience there. Unfortunately, after this experience at the Draper location, I would not feel comfortable returning. Customers should not have to drive to another location immediately after an oil change just to verify whether the work was actually done correctly. I hope management takes this seriously and addresses what happened.

Had a flat and they fixed it for free. Fast service, friendly, and great prices. I've never had…read morean issue wit them.

We have been purchasing our tires from them for many years and have always been extremely pleased…read morewith the service and quality of tires we receive. They are always prompt and quick in everything they do. The store is clean and clutter free. Price is always competitive.